# NovoChat Reviews
**Vendor:** Novocall  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About NovoChat
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.




## NovoChat Reviews
  ### 1. Improve Networking and customer communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samarth A. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about NovoChat?**

It integrates well with whatsapp and build network to share targeted broadcast and enhances ease of communication with the customer.

**What do you dislike about NovoChat?**

Its user interface and channel can be further improved to provide ease of usage.

**What problems is NovoChat solving and how is that benefiting you?**

NovoChat helps me to keep track of conversations  with all of my potential customers. It increases the chances of bringing in more revenue and better connectivity without swithching across multiple platforms.



- [View NovoChat pricing details and edition comparison](https://www.g2.com/products/novochat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+14%3A27%3A31+-0500&secure%5Bsession_id%5D=a28ab402-bf27-4379-9987-b3e406728d04&secure%5Btoken%5D=149f1b5d2b2347e429b64b2a2b7100acf67d5f0593807e82d21bf45388fc5bc6&format=llm_user)

## NovoChat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

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