# Smallchat Reviews
**Vendor:** Nicer Studio  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Smallchat
Smallchat enables firms to chat with their customers via Slack threads.




## Smallchat Reviews
  ### 1. A simple chatting app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suru S. | Data Science Trainee, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Smallchat?**

To begin with...it is pretty much customizable with regards to appearances, notifications, the user data where it get the person's email and username with whom you are chatting with.
Just to add to this, even the auto messaging feature is good.

**What do you dislike about Smallchat?**

Noticed that I did not get notified when a new person messages me without a warning or a popup. Second, the updates are quite slow, so no frequent updates to it.

**What problems is Smallchat solving and how is that benefiting you?**

It solves the problem of downloading a separate software for messaging and interacting with customers in that case often switches between apps is eliminated. With simple integrations to slack, it is easy to use it.



- [View Smallchat pricing details and edition comparison](https://www.g2.com/products/smallchat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+05%3A41%3A43+-0500&secure%5Bsession_id%5D=2839d03c-f7a0-48cb-89ff-d5f09b66d4ca&secure%5Btoken%5D=1215ba75d9e677dc999292843b04918afde24c4bf5bbb525bf9b11b6cc9a95e7&format=llm_user)

## Smallchat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

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