# Output Desk Reviews
**Vendor:** Srimax Software Systems  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Output Desk
Live Chat software for your Business websites. Turn your visitors in to customers with Output Desk. Output Desk Live Chat offers the following excellent features to answer your visitors/customers waiting for you on your website. 1. Simple and Fast 2. Chat Logs 3. Chats Queue 4. Transferable Chats 5. Versatile Operator Departments 6. Operator to Operator Chats 7. Multi-Operator Chats 8. Tags to respond quickly 9. Universal Canned Messages 10. Offline Messages Handling 11. Ratings to get Feedback from Customers 12. Customizable Chat Window 13. Location Map 14. Blocking Evil visitors 15. Sound Reports 16. Integration with your favorite apps Sign-up for free trail and Turn your idle website as Live.




## Output Desk Reviews
  ### 1. User Friendly, well designed software that accomplishes its task.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2016

**What do you like best about Output Desk?**

My favorite chat software out of all others our company has used. Easy to setup and easier to use. Never had any issues with the setup or functionality. Love the chat log feature to the cloud. 

**What do you dislike about Output Desk?**

The cost would be my only gripe, however you have to pay for high quality. 

**What problems is Output Desk solving and how is that benefiting you?**

Communication portal with customer. This software makes it as easy as practical. 


## Output Desk Discussions
  - [What is Output Desk used for?](https://www.g2.com/discussions/what-is-output-desk-used-for)

- [View Output Desk pricing details and edition comparison](https://www.g2.com/products/output-desk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+09%3A12%3A42+-0500&secure%5Bsession_id%5D=bb1f59f9-2dde-46c8-9064-56d31ca4db91&secure%5Btoken%5D=9f424d58bd021d0dafb407048059ecc81714859b1f36252b259362259759d4a3&format=llm_user)

## Output Desk Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top Output Desk Alternatives
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,666 reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,337 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,936 reviews)

