--- title: Call Tracker Reviews meta_title: 'Call Tracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Call Tracker works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 21 scale: '5' date_modified: '2026-06-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Call Tracker Reviews **Vendor:** Call Tracker **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About Call Tracker CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients. ## Call Tracker Reviews ### 1. Good app to track all your call records and call history at one place. **Rating:** 4.0/5.0 stars **Reviewed by:** Allan F. | Financial Analyst, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Call Tracker?** The best thing I like about Call Tracker Software is that it helps to identify the name of every call before its connected which helps in acknwoledging the person already before talking itself. **What do you dislike about Call Tracker?** The thing which I don't like about Call Tracker is that it automatically gets started even if there is no internet and then sometimes it takes time to get connected to the call, which is time-consuming and annoying sometimes. **What problems is Call Tracker solving and how is that benefiting you?** Call tracker has made a good impact on my company business as it helps to accompany or manage multiple call requirements to be attended to simultaneously.Also. it helps the Client to tackle any issue by connecting on real time basis. Also Call tracking helps in identifying inbound channels, campaigns, and sources driving higher conversions. ### 2. Effortless Data-Driven Marketing: A User-Friendly Call Tracker Software **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep J. | Digital Marketing Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Call Tracker?** It provides detailed insights into the effectiveness of marketing campaigns in generating phone calls and this enables businesses to make informed marketing decisions based on the campaign performance data. **What do you dislike about Call Tracker?** There are a few aspects that could be improved: 1. Limited customization options for Reports 2. Call recording limitations 3. Integration limitations with other plateforms **What problems is Call Tracker solving and how is that benefiting you?** 1. The software saves time and resources by eliminating the need for manual tracking and analysis of phone call data. 2. The software helps businesses identify trends and patterns in phone call data, allowing them to refine their marketing strategies for better results. 3. Overall, Call Tracker's solutions contribute to improved marketing effectiveness, increased ROI, and a better understanding of the customer journey. ### 3. Effective for managing traffic and sercive quality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Call Tracker?** Call Tracker is very beneficial for teams to identify where the call is coming from so that you can accurately invest your marketing dollars. It also helps smake sure customer service is up to par. **What do you dislike about Call Tracker?** It takes a bit of time to set up and keep up-to-date while utilizing this service. Training staff to understand and manage the system also takes time considering different numbers are tied to the organization. **What problems is Call Tracker solving and how is that benefiting you?** This system helps our marketing team identify what campaigns are working best to attract our customers. This allows us to pivot if a marketing iniviciative is not successful. ### 4. Efficiently Track and Optimize Your Calls **Rating:** 4.0/5.0 stars **Reviewed by:** Purva R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Call Tracker?** The advanced call routing options and IVR system are the best features of Call Tracker. Also it can be integrates with other CRM systems. **What do you dislike about Call Tracker?** Call tracking accuracy, data synchronization along with technical glitches are some of the drawbacks of Call Tracker. **What problems is Call Tracker solving and how is that benefiting you?** Routing calls to the right department provide automated information to callers which improves customer experience. The insights of call demographics helping us to focus on right customer. ### 5. Call tracker is a must for sales and marketing professional **Rating:** 4.5/5.0 stars **Reviewed by:** oscar p. | Business Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Call Tracker?** YOu can track all your calls in one single platform **What do you dislike about Call Tracker?** I wish they would go down on the price. I know they give us discounts when you sign p for a longer time but I think adding a nice discount would help **What problems is Call Tracker solving and how is that benefiting you?** Fewer lost sales calls, we are able to get to most of our calls and not lose any sales over it. ### 6. Easy way to train teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Call Tracker?** The call recordings are clear and let me listen to past customer calls. It helps me to train my team and gives us perspective on what customers want. The call recordings have also made it easy to highlight important points in phone call conversations and identify common issues customers have. **What do you dislike about Call Tracker?** Everything functions well. I would just suggest a feature that lets you add notes to specific calls to make training easier. I will also have to explore more the product to be able to give an advanced observation **Recommendations to others considering Call Tracker:** I recommend using call recording to assess your team's performance. **What problems is Call Tracker solving and how is that benefiting you?** The advantage of Call Tracker is that it shows you what you’re doing right and wrong. It makes the path to improvement clear and easier to realize. The dashboard is very straightforward which brings an obvious benefit to me as a user ### 7. Easy way to track calls from multiple sources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Call Tracker?** I like that Call Tracker scales well and that I can use tracking numbers for individual campaigns. It makes it easy to identify the channels that are actually generating calls. The interface is simple and the call summary reports are accurate and helped me fine-tune the way I advertise my business. **What do you dislike about Call Tracker?** I only got a certain amount of toll-free numbers and then had to pay to get more. It was not expensive, but I didn’t realize I would need so many. **Recommendations to others considering Call Tracker:** Use different tracking numbers for different campaigns, but be aware that you will have to purchase more toll-free numbers if it is necessary. **What problems is Call Tracker solving and how is that benefiting you?** We were able to change our strategies to get more calls. We use to focus way too much on channels that we didn’t realize weren’t helping us, but Call Tracker set us on the right path. ### 8. Useful for marketing agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2022 **What do you like best about Call Tracker?** We market for a few businesses and use Call Tracker’s white-label service to help our clients attribute their calls. It’s helpful to show the success of marketing with accurate reports. I like the shared inbox for better communication. Our clients and we are satisfied with the features and the service in general. **What do you dislike about Call Tracker?** They could diversify the features. There are some functions like form tracking that we have to do using different software, and it would be easier just to have it all on one interface. **Recommendations to others considering Call Tracker:** Call Tracker is a good solution to offer to your clients for better marketing. Just know the solution is limited in features. **What problems is Call Tracker solving and how is that benefiting you?** We can show our clients evidence of their growth. We can also have more information regarding our inbound calls and what drives them. ### 9. Supportive and useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Call Tracker?** The integrations are inclusive. I appreciated the hands-on customer support that made it easy to set up my account and customize my dashboard. The call reports are easy to navigate and use to make changes. A good overall experience. **What do you dislike about Call Tracker?** Many of the usages need to be set up by yourself. They're helpful, but I would have liked it to be automatically set up instead of having to do it manually. **Recommendations to others considering Call Tracker:** It's a useful tool and I recommend it if you want to uncover call sources. If you have trouble with the integration setup, the support docs are helpful. **What problems is Call Tracker solving and how is that benefiting you?** I have better insight into my call volume and marketing and can optimize many of my approaches. This is call tracking made easy. ### 10. Integrates well with Google Ads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Call Tracker?** It gives us a practical way of managing phone numbers on Google Ads and our landing pages. The Google Ads and Google Analytics integrations are useful and gave us data on our call traffic and ad campaigns. The dynamic number insertion is effective. **What do you dislike about Call Tracker?** It would be better if the interface didn’t rely so heavily on side menu options and just showed every feature and usage from the get-go. **Recommendations to others considering Call Tracker:** I recommend using Cal Tracker to identify quality lead sources. **What problems is Call Tracker solving and how is that benefiting you?** We can keep track of customer interactions and assess our customer service. It also helped us adjust our marketing according to what the reports say. ### 11. Nice way to get more calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Call Tracker?** Helpful for tracking calls and keeping caller information. Call Tracker is easy to use. The recording feature is a nice tool that helps us reflect on conversations. **What do you dislike about Call Tracker?** I would like to be notified if there are any issues with the number insertion, but I haven’t had any trouble. **Recommendations to others considering Call Tracker:** It's a good tool to use for keeping call data in one place. **What problems is Call Tracker solving and how is that benefiting you?** We can track phone calls and record phone conversations. It’s helpful for paid ads so we can be sure our money is well spent and the ads drive calls. ### 12. Decent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Call Tracker?** The interface is easy to navigate and the features are practical to track incoming calls. I like the calls and messages notifications and being able to view the performance of my ads. I recommend it. **What do you dislike about Call Tracker?** The tracking numbers cause some confusion with customers that already know our number. **Recommendations to others considering Call Tracker:** I recommend the solution if you need to stay on top of a large call volume. **What problems is Call Tracker solving and how is that benefiting you?** We can set goals in Google Analytics and keep track of how campaigns are driving calls. Call Tracker helps keep call data organized. ### 13. Good call tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Call Tracker?** The solution is simple and the data is easy to interpret. The call forwarding has helped us manage our phone lines and the reporting functionality has shed light on our offline conversions. **What do you dislike about Call Tracker?** It doesn’t let me track more than just calls and messages. **Recommendations to others considering Call Tracker:** Very efficient tool, I recommend Call Tracker for Marketing and Operations professionals, it will make your life easy. **What problems is Call Tracker solving and how is that benefiting you?** I stopped spending money on channels that I saw didn’t lead to any calls. I realized how much money I could save by just viewing the reports. ### 14. This app helps me be safe with calls **Rating:** 5.0/5.0 stars **Reviewed by:** Veena K. | Student Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Call Tracker?** Call tracker lets me know whose calling prior to me lifting the call. **What do you dislike about Call Tracker?** It's an absolute fine app. I haven't faced any difficulty. **What problems is Call Tracker solving and how is that benefiting you?** I check who is calling by dialing their number on the keypad. And I have avoided so many calls which are fraudulent or from stalkers ### 15. Call Tracker - Works Fantastic As Advertised **Rating:** 4.5/5.0 stars **Reviewed by:** Austin S. | SEM Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Call Tracker?** Well, it works as advertised. Needing to track phone calls is the thing I needed the most, so the fact that it's quite easy to use and is integratable makes it a no brainer to continue to use for the company. **What do you dislike about Call Tracker?** It had a small amount of a learning curve when first starting it out. However, with a little bit of practice and reading directions, it wasn't too long until it was up and running just fine. **What problems is Call Tracker solving and how is that benefiting you?** I needed my calls tracked easily and regularly. By implementing this program software, it has given me the only benefit I truly needed, my calls being tracked. It doesn't have to do 100 different things to be effective, it works as necessary and I don't need it to do anything else. ### 16. Call Tracker is an exceptional call tracking software to use for both offline and online. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Call Tracker?** What I like most about Call Tracker is its simplicity in use. Forwarding calls, voicemail, setting up dynamic number inserts, and also I use for offline projects. The call recordings are clear and the call forwarding is quick. I use Call Tracker over all other services. **What do you dislike about Call Tracker?** I don't dislike anything about Call Tracker. It's a great software that is very simple to implement into your business. **What problems is Call Tracker solving and how is that benefiting you?** Easy Dynamic Number Insertion is key because of the amount of PPC traffic I run to landing pages. ### 17. Super intuitive + budget-friendly pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Call Tracker?** The simple UI is a joy to use, and white label agency accounts are included out of the box at no extra cost. This is a stark contrast to other providers who require that you be on an expensive monthly plan to get started with white label features. For just a few dollars a month we were able to get started with our first client in minutes. **What do you dislike about Call Tracker?** The system doesn't have as many third-party integrations as we had available with other competitors, which makes data reporting and integration with client reports a little more difficult. **What problems is Call Tracker solving and how is that benefiting you?** We use Call Tracker to display unique tracking phone numbers for online ad campaigns and SEO visitors. ### 18. Great Value **Rating:** 4.0/5.0 stars **Reviewed by:** Greg J. | Business Owner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2017 **What do you like best about Call Tracker?** The pricing is great and the features are virtually identical and in some cases better than more expensive services. **What do you dislike about Call Tracker?** I would like to see automated reporting that could be sent out weekly or monthly to clients. **Recommendations to others considering Call Tracker:** Great way to offer Call Tracking without a big monthly commitment. **What problems is Call Tracker solving and how is that benefiting you?** Call Tacker allows me to offer a service that not all other agencies or freelancers are able to offer and it separates me from competition. ### 19. Clear and simple call tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2016 **What do you like best about Call Tracker?** Calltracker.io was a pretty easy choice for tracking calls - it's clear, simple, effective and has a great team behind it. No frills, no fuss, just simple with a UI that's easy to get around in. We have really appreciated the hands-on support from their team -- it shows how much they care about the success of their product. **What do you dislike about Call Tracker?** There are a few small front-end issues that the Calltracker team seems to have been fixing steadily. Nothing that would prevent the product working perfectly, but it's a new app and a few typos show up here and there. Otherwise well polished. **What problems is Call Tracker solving and how is that benefiting you?** We needed an effective way to track incoming sales inquiries via Adwords and other digital marketing campaigns (email, etc). Although there are other more in-depth systems out there that allow a huge amount of integration in overall marketing strategies, we felt that Calltracker.io was much more suitable to our program of rapid, evolving media tests. With integrations to G-Analytics it's really all that's required to spin up call tracking quickly, test placements, evaluate results, and move forward. We'll continue to use the product moving forward. ### 20. Good for tracking calls. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Call Tracker?** Running Reporting is very easy. I am able to get the information I need easily. **What do you dislike about Call Tracker?** The mobile interface could be better. The layout on my phone can be hard to read sometimes. **What problems is Call Tracker solving and how is that benefiting you?** We keep track of calls from ppc marketing and use it to for marketing analysis. ### 21. Call tracking for marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2017 **What do you like best about Call Tracker?** Easy to set up, friendly help, good pricing **What do you dislike about Call Tracker?** Can't think of any right now. I can't think of any right now as I haven't used it much yet. **Recommendations to others considering Call Tracker:** Yes **What problems is Call Tracker solving and how is that benefiting you?** Not to publish my private phone # for marketing tool. I am just starting my small business and have not realized benefits yet, but expecting to. ## Call Tracker Discussions - [Can we do screen configuration while using on my phone?](https://www.g2.com/discussions/51211-can-we-do-screen-configuration-while-using-on-my-phone) - 1 upvote - [View Call Tracker pricing details and edition comparison](https://www.g2.com/products/call-tracker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+21%3A59%3A34+-0500&secure%5Bsession_id%5D=6b2d96d8-d679-445d-b76d-54bbbec2e831&secure%5Btoken%5D=21ac4417a0ad07a3d9ac0b2b55da2539385dc0ffae20493950977e892657a5ba&format=llm_user) ## Call Tracker Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Call Tracker Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,628 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (725 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews)