Best Field Service Management Software for Small Business - Page 2

How Many Field Service Management Software Products Does G2 Track?

Total Products under this Category: 1,401

Category Stats (Oct 2026)

  • Average Rating: 4.43/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Ascora (+2.21%) - Among all products in this category, Ascora recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Field Service Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 32,400+ Authentic Reviews
  • 1,401+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Field Service Management Software

G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, Connecteam, Simpro, Field Nation, Jotform, ServiceNow Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=connecteam&focus%5B%5D=simpro&focus%5B%5D=field-nation&focus%5B%5D=jotform&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=housecall-pro&segment=small-business)

Kickserv

Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

Average Rating: 4.5/5.0

Total Reviews: 178

How Do G2 Users Rate Kickserv?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Roles: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Kickserv?

  • Seller: EverCommerce
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Construction, Consumer Services
  • Company Size: 85% Small, 15% Medium

What Do G2 Reviewers Say About Kickserv?

AI-generated summary from verified user reviews

Pros
  • Users find Kickserv to have an easy-to-use interface, making scheduling and workflow management simple and organized.
  • Users praise the easy and efficient scheduling management of Kickserv, enhancing organization and follow-up capabilities.
  • Users praise the outstanding customer service of Kickserv, consistently impressed by their responsiveness and support.
  • Users love the easy scheduling features of Kickserv, allowing for seamless management of various services and appointments.
  • Users value the exceptional client management in Kickserv, enhancing project visibility and customer satisfaction effortlessly.
Cons
  • Users find the mobile app limitations challenging, wishing for improved functionality and user-friendly features.
  • Users face scheduling issues in Kickserv, finding it cumbersome to navigate and sync their calendars effectively.
  • Users find the calendar navigation cumbersome, making it difficult to manage and view previous weeks efficiently.
  • Users note limited functionality in Kickserv, especially on mobile apps, which affects user interaction and experience.
  • Users dislike the higher subscription rates required for adding external payment features, limiting accessibility and functionality.

What Are Recent G2 Reviews of Kickserv?

What Are G2 Users Discussing About Kickserv?

GoCanvas

GoCanvas is a mobile-first field operations platform that helps businesses eliminate errors, reduce admin time, and complete jobs faster. Built for teams in the field, GoCanvas replaces paperwork and manual handoffs with easy-to-use mobile forms and flexible digital workflows that connect the field and office in real time. Turn your existing PDFs into smart, mobile-friendly forms using an AI-powered form converter or an intuitive drag-and-drop builder. Streamline inspections, work orders, safety checks, and daily reports by capturing photos and videos, scanning barcodes, logging GPS, and collecting e-signatures - even while offline, with automatic sync when connectivity returns. With thousands of integrations, GoCanvas fits seamlessly into your existing systems so teams always have access to accurate, real-time data. And powerful analytics let you track performance, uncover trends, and make data-informed decisions that drive efficiency. GoCanvas is trusted by thousands of businesses across industries like construction, energy and utilities, transportation, and field services to streamline operations, ensure compliance, and deliver better results—faster.

Average Rating: 4.3/5.0

Total Reviews: 76

How Do G2 Users Rate GoCanvas?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Roles: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 7.5/10 (Category avg: 8.4/10)
  • Location: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind GoCanvas?

  • Seller: Canvas Solutions
  • Year Founded: 2008
  • HQ Location: Reston, VA
  • Twitter: @GoCanvas
    2,657 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Computer Software
  • Company Size: 44% Medium, 39% Small

What Do G2 Reviewers Say About GoCanvas?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoCanvas, highlighting its organization and user-friendly design.
  • Users find GoCanvas to be user-friendly, appreciating its organization and ease of use for effective tasks.
  • Users love the customizability of forms in GoCanvas, enhancing their experience and meeting specific needs.
  • Users love the customization of forms in GoCanvas, allowing for tailored solutions that meet their needs.
  • Users enjoy the customization options for forms in GoCanvas, enhancing their data collection flexibility.
Cons
  • Users find the interface outdated, making the scheduling process seem unnecessarily complicated and in need of refinement.
  • Users experience clarity issues with GoCanvas, noting slow responses and images lacking realism.
  • Users find the complexity of scheduling in GoCanvas outdated and not fitting for their needs.
  • Users find the complex setup of GoCanvas to be outdated and unnecessarily complicated for their needs.
  • Users find the complex usability of GoCanvas frustrating, with outdated scheduling complicating their experience unnecessarily.

What Are Recent G2 Reviews of GoCanvas?

Route4Me

Routing chaos finally solved. Extremely easy-to-use, Route4Me Route Planner automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and route optimization software for small businesses and enterprises to over 40,000 customers. Route4Me supports integrations with telematics vendors such as Verizon Connect, Geotab, Samsara, Azuga, and many more!

Average Rating: 4.7/5.0

Total Reviews: 131

How Do G2 Users Rate Route4Me?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Roles: 9.4/10 (Category avg: 8.7/10)
  • Analytics: 9.7/10 (Category avg: 8.4/10)
  • Location: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Route4Me?

  • Seller: Route4Me Inc
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Tampa, Florida
  • Twitter: @Route4me
    509 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Logistics and Supply Chain, Transportation/Trucking/Railroad
  • Company Size: 61% Small, 25% Medium

What Do G2 Reviewers Say About Route4Me?

AI-generated summary from verified user reviews

Pros
  • Users find Route4Me to be easy to use, enabling swift route changes and efficient dispatch management for their teams.
  • Users value the efficient route optimization of Route4Me, which enhances real-time tracking and management of deliveries.
  • Users value the optimized routing and real-time tracking features of Route4Me, enhancing efficiency and communication.
  • Users praise the responsive customer support of Route4Me, enhancing their experience and addressing issues effectively.
  • Users appreciate the efficient route optimization of Route4Me, enhancing delivery planning and reducing unnecessary drive time.
Cons
  • Users find routing issues with Route4Me, often relying on third-party maps for accuracy and efficiency.
  • Users experience frequent technical issues like data syncing problems and app crashes, impacting usability on Route4Me.
  • Users find the insufficient information on data syncing and KPI guides limits their ability to fully utilize Route4Me.
  • Users note that the mapping issues in Route4Me necessitate reliance on third-party navigation apps for accuracy.
  • Users note the poor routing of Route4Me, with outdated maps and inaccuracies affecting navigation efficiency.

What Are Recent G2 Reviews of Route4Me?

What Are G2 Users Discussing About Route4Me?

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ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Average Rating: 4.2/5.0

Total Reviews: 140

How Do G2 Users Rate ServiceMax?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Roles: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.4/10)
  • Location: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceMax?

  • Seller: PTC
  • Year Founded: 1985
  • HQ Location: Boston, Massachusetts
  • Twitter: @PTC
    37,560 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,226 employees on LinkedIn®
  • Ownership: NASDAQ: PTC

Who Uses This Product?

  • Top Industries: Information Technology and Services, Medical Devices
  • Company Size: 40% Medium, 34% Large

What Do G2 Reviewers Say About ServiceMax?

AI-generated summary from verified user reviews

Pros
  • Users highlight the easy and seamless communication features of ServiceMax, enhancing collaboration between individuals and groups.
  • Users appreciate the seamless communication features of ServiceMax, enabling smooth remote interactions and great customer support.
  • Users find ServiceMax exceptionally easy to use, facilitating seamless communication and enhancing overall customer satisfaction.
  • Users value the effective scheduling management of ServiceMax, enhancing organization and real-time updates for field service operations.
  • Users find the security and privacy features of ServiceMax exceptionally solid and reliable for business interactions.
Cons
  • Users experience connectivity issues with ServiceMax, hindering remote work and impacting ticket and report submissions.
  • Users find the high cost of ServiceMax burdensome, coupled with its complexity and setup challenges.
  • Users report complex interface and high costs, alongside slow performance and insufficient technical support affecting usability.
  • Users struggle with the steep learning curve due to slow performance and complex system flows, hindering adaptability.
  • Users report slow performance and downtime with ServiceMax, making it frustrating to use in low network areas.

What Are Recent G2 Reviews of ServiceMax?

What Are G2 Users Discussing About ServiceMax?

XOi

XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset. Office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi is ideal for field service organizations looking to: Standardize workflows and improve service consistency Capture, enrich and harmonize asset data across the lifecycle Improve visibility across service, sales, and leadership teams Turn asset intelligence into proactive maintenance, equipment uptime, and capital planning strategies Key capabilities include: Guided workflows that drive consistent jobsite execution Instant dataplate capture with Optical Character Recognition Artificial intelligence–generated work summaries and structured service history Shared knowledge base and technician support Comprehensive dashboards for asset insights and performance visibilityXOi delivers better visibility, smarter decisions, and measurable improvements in cost control, revenue growth, and asset uptime. That’s intelligence that keeps the world running.

Average Rating: 4.9/5.0

Total Reviews: 38

How Do G2 Users Rate XOi?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Roles: 8.4/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.4/10)
  • Location: 7.3/10 (Category avg: 8.5/10)

Who Is the Company Behind XOi?

  • Seller: XOi
  • Year Founded: 2013
  • HQ Location: Nashville, US
  • Twitter: @XOiTechnologies
    567 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    126 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Facilities Services
  • Company Size: 47% Medium, 37% Small

What Do G2 Reviewers Say About XOi?

AI-generated summary from verified user reviews

Pros
  • Users find XOi's interface easy to use, enhancing workflow efficiency and improving customer communication through visual documentation.
  • Users find XOi to significantly enhance work efficiency by streamlining tasks and improving service quality and insights.
  • Users appreciate the user-friendly interface and quick customer support of XOi, enhancing operational efficiency and sales.
  • Users value the excellent customer support from XOi, enhancing service delivery and addressing issues promptly.
  • Users appreciate the streamlined data management of XOi, enhancing efficiency and ensuring effective customer communication.
Cons
  • Users note that improvement is needed in XOi for efficiency, particularly in workflow automation and AI accuracy.
  • Users find the difficulty in implementation and adoption of XOi challenging for field team engagement.
  • Users experience slow performance due to required manual selections, impacting efficiency during field operations and tasks.
  • Users struggle with the complexity of setup and workflows, which hinders efficiency and creates redundancy in tasks.
  • Users experience inefficient processes with XOi, as technicians face delays and duplication of efforts during equipment handling.

What Are Recent G2 Reviews of XOi?

Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

Average Rating: 3.9/5.0

Total Reviews: 151

How Do G2 Users Rate Dynamics 365 Field Service?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Roles: 8.1/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.4/10)
  • Location: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Dynamics 365 Field Service?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Education Management
  • Company Size: 38% Medium, 31% Large

What Do G2 Reviewers Say About Dynamics 365 Field Service?

AI-generated summary from verified user reviews

Pros
  • Users value the easy integration of Dynamics 365 Field Service with other Microsoft apps and custom solutions.
  • Users value the deep integration with Microsoft ecosystem, enhancing functionality and customization in Dynamics 365 Field Service.
  • Users find the advanced scheduling and resource optimization in Dynamics 365 Field Service to be highly effective and efficient.
  • Users value the comprehensive field service management capabilities, enhancing scheduling and proactive maintenance through seamless integration.
Cons
  • Users find the time-consuming processes in Dynamics 365 Field Service frustrating, impacting efficiency and productivity.
  • Users face customization difficulties with Dynamics 365 Field Service, limiting its adaptability to specific operational needs.
  • Users find the difficult setup and configuration of Dynamics 365 Field Service to be quite cumbersome and time-consuming.
  • Users find the cost and licensing for Dynamics 365 Field Service to be quite high, impacting overall value.
  • Users encounter significant feature limitations in Dynamics 365 Field Service, hindering customization and operational efficiency.

What Are Recent G2 Reviews of Dynamics 365 Field Service?

What Are G2 Users Discussing About Dynamics 365 Field Service?

GoSpotCheck by FORM

GoSpotCheck by FORM is an industry-leading field execution app that guides, tracks, and improves performance in real time. Our easy-to-use mobile solution unleashes the power of field teams to drive market execution with dynamic task management, cutting-edge image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate GoSpotCheck by FORM?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Roles: 9.8/10 (Category avg: 8.7/10)
  • Analytics: 9.5/10 (Category avg: 8.4/10)
  • Location: 9.8/10 (Category avg: 8.5/10)

Who Is the Company Behind GoSpotCheck by FORM?

  • Seller: FORM
  • Year Founded: 2011
  • HQ Location: Denver, CO
  • Twitter: @Form_com
    281 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 46% Medium, 34% Large

What Do G2 Reviewers Say About GoSpotCheck by FORM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoSpotCheck, finding it helpful for tracking multiple retail accounts effortlessly.
  • Users find the ease of use and detail tracking features of GoSpotCheck invaluable for efficient retail management.
  • Users value the detailed note management capabilities of GoSpotCheck, enhancing team communication and recap efficiency.
  • Users value the wide range of options available in GoSpotCheck, enhancing their tracking and reporting experience.
  • Users find GoSpotCheck's ease of use and detailed note-taking features highly beneficial for tracking retail accounts effectively.

What Are Recent G2 Reviews of GoSpotCheck by FORM?

What Are G2 Users Discussing About GoSpotCheck by FORM?

Service Fusion

Service Fusion provides field service software built for trade contractors to manage service fleets, optimize scheduling, and speed up invoicing without per-user fees. Built for service companies that have outgrown spreadsheets, paper forms, and disconnected tools, Service Fusion brings scheduling, dispatching, estimates, invoices, payments, technician management, job costing, and QuickBooks integration into one easy-to-use system. Office teams get clearer visibility and control, while technicians get a mobile app that keeps job details, updates, and payment collection moving in the field. Unlike entry-level tools that can hold teams back or enterprise platforms that feel too complex, Service Fusion is built for growing businesses that need practical software their whole team can actually use. Add office staff, dispatchers, and technicians without increasing your monthly software cost. Why service businesses choose Service Fusion: No per-user fees Easy for office teams and technicians to use Scheduling, dispatching, invoicing, payments, and QuickBooks in one system Mobile app + offline mode for technicians in the field Live visibility into jobs, costs, and technician performance Built for growing service businesses ready to scale

Average Rating: 4.1/5.0

Total Reviews: 123

How Do G2 Users Rate Service Fusion?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Roles: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.4/10 (Category avg: 8.4/10)
  • Location: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Service Fusion?

  • Seller: EverCommerce
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Construction, Consumer Services
  • Company Size: 81% Small, 14% Medium

What Do G2 Reviewers Say About Service Fusion?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Service Fusion, simplifying management with an integrated dashboard and support.
  • Users praise the responsive customer support of Service Fusion for quick and effective assistance whenever needed.
  • Users love the comprehensive integration of features in Service Fusion that streamline business operations and enhance efficiency.
  • Users appreciate the ease of invoicing with Service Fusion, which simplifies business operations and integrates seamlessly.
  • Users value the efficiency and seamless integration of Service Fusion, enhancing organization and reducing errors in operations.
Cons
  • Users often face data management issues with Service Fusion, experiencing lag, upload limits, and poor inventory tracking.
  • Users find Service Fusion to be expensive compared to competitors, raising concerns about its overall cost-effectiveness.
  • Users report that improvement needed in Service Fusion includes reliability, customer service, and inventory management issues.
  • Users face integration issues with Service Fusion, struggling with manual processes and limited communication, affecting efficiency.
  • Users face invoicing issues, including difficulties with updating invoices and managing expenses efficiently.

What Are Recent G2 Reviews of Service Fusion?

What Are G2 Users Discussing About Service Fusion?

Raken

Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights. All the data you capture with Raken is automatically organized into professional reports and dashboards securely stored on the cloud in an easily accessible format. You’ll have more accurate records to better protect your business from litigation and reduce risks. Thousands of construction companies use Raken to seamlessly connect the field and office. Try it today and empower your crews to work more efficiently and effectively. * FEATURES (Includes offline mode and automatic sync) + Daily progress reports + Production tracking + Time tracking + Safety and quality management + Document management + Photo capture + Integrations + Remote collaboration

Average Rating: 4.6/5.0

Total Reviews: 110

How Do G2 Users Rate Raken?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Roles: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 9.0/10 (Category avg: 8.4/10)
  • Location: 7.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Raken?

  • Seller: Raken, Inc
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Carlsbad, California
  • Twitter: @RakenApp
    1,690 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    151 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager
  • Top Industries: Construction
  • Company Size: 60% Small, 36% Medium

What Do G2 Reviewers Say About Raken?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive design of Raken, appreciating its ease of use and quick setup for technicians.
  • Users value Raken's time-saving features, streamlining communication and management for smoother project execution.
  • Users find Raken's simplicity and user-friendliness essential for efficient report creation and effective communication.
  • Users appreciate the top-notch customer support from Raken, noting their responsiveness and commitment to user feedback.
  • Users value the seamless integrations of Raken, enhancing functionality and making implementation effortless and efficient.
Cons
  • Users face challenges with missing features in Raken, hindering customization and usability for their specific needs.
  • Users face compatibility issues with Raken, particularly with the clock-in feature and limited customization options.
  • Users face customization difficulties with Raken, struggling to tailor features to their specific project needs.
  • Users find difficult navigation in Raken frustrating, leading to challenges in accessing key features and information.
  • Users express frustration over inefficient processes, particularly with data input, reporting, and customization limitations.

What Are Recent G2 Reviews of Raken?

What Are G2 Users Discussing About Raken?

Appenate (formerly Forms On Fire)

Appenate is a no-code platform designed for building mobile forms and applications, specifically tailored for industries such as field service, inspections, maintenance, and inventory management. This innovative solution enables teams in sectors like construction, logistics, manufacturing, and facilities management to transition from paper-based processes to digital workflows. By standardizing operations and enhancing compliance, Appenate allows organizations to deploy enterprise-grade applications in a matter of minutes, eliminating the need for coding or developer resources. The target audience for Appenate includes businesses looking to streamline their operations and improve efficiency. Organizations that rely on field data collection can benefit significantly from the platform's capabilities. Use cases range from conducting inspections and managing inventory to overseeing maintenance tasks and facilitating logistics operations. With Appenate, teams can digitize their workflows, ensuring that data is captured accurately and efficiently, ultimately leading to improved return on investment (ROI). One of the standout features of Appenate is its AI-assisted form creation. Users can describe a form using text or voice, or simply upload an existing PDF, and the platform will automatically generate the form. This feature significantly reduces the time required for form design, allowing users to focus on their core tasks rather than getting bogged down in the details of form creation. Additionally, Appenate provides native applications for iOS, Android, and Windows, ensuring reliable performance in the field. The full offline capability allows teams to capture data without an internet connection, with automatic synchronization once they are back online. Appenate also offers two powerful add-ons that enhance its functionality beyond basic form building. The Sync add-on serves as a no-code automation engine, enabling users to trigger workflows based on events within the platform, transform data, and facilitate seamless data movement between systems. The Distill add-on provides a native business intelligence (BI) and dashboard solution, allowing users to convert form data into real-time, interactive dashboards and reports. This feature provides managers with instant visibility into operations without the need to export data to separate analytics tools. With over 7,000 integrations, including popular platforms like Salesforce, SharePoint, and Microsoft Power BI, along with an open REST API, Appenate ensures that data flows seamlessly across various business systems. Additional core capabilities include advanced data capture options such as photos, videos, audio, GPS, NFC/QR scanning, and digital signatures. Role-based access management, automated report generation, and a library of pre-built app templates further enhance the platform's versatility. Organizations can also take advantage of full white-labeling options to create a branded experience for internal use or client resale. Each plan includes lifetime support, free onboarding, live chat, and comprehensive documentation, making Appenate a dependable no-code solution for organizations aiming to modernize their field operations without the complexities and costs associated with custom software development.

Average Rating: 4.5/5.0

Total Reviews: 265

How Do G2 Users Rate Appenate (formerly Forms On Fire)?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Roles: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 9.3/10 (Category avg: 8.4/10)
  • Location: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Appenate (formerly Forms On Fire)?

  • Seller: Appenate (Pty) Ltd
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Brisbane, Australia
  • Twitter: @appenate
    3,639 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Information Technology and Services
  • Company Size: 55% Small, 36% Medium

What Do G2 Reviewers Say About Appenate (formerly Forms On Fire)?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Appenate, praising its intuitive design and excellent customer support.
  • Users value the customization capabilities of Appenate, enhancing their data collection and workflow efficiency.
  • Users appreciate the extensive customization options in Appenate, enhancing productivity and seamlessly integrating into workflows.
  • Users appreciate the quick and customizable form creation in Appenate, integrating seamlessly into workflows and enhancing productivity.
  • Users value the extensive customization options in Appenate, making it easy to tailor forms to their needs.
Cons
  • Users find the learning curve steep for advanced features, which complicates training and usage efficiency.
  • Users experience connectivity issues that lead to syncing problems, causing frustrating delays in data access and updates.
  • Users often experience slow performance in Appenate, particularly with form submissions and syncing issues in the field.
  • Users find the initial learning curve complex, which can be overwhelming for newcomers to advanced features.
  • Users find the initial learning difficulty for advanced features can be overwhelming for newcomers to Forms On Fire.

What Are Recent G2 Reviews of Appenate (formerly Forms On Fire)?

What Are G2 Users Discussing About Appenate (formerly Forms On Fire)?

OptimoRoute

OptimoRoute is the #1 route optimization and route planning platform. OptimoRoute provides seamless and intuitive end-to-end route optimization and automation for delivery, field service, and logistics companies, powering operational efficiency and time and cost savings. OptimoRoute is more than 20x faster and more scalable than any other platform on the market optimizing 10,000+ stops in seconds. Unlike legacy platforms that bottleneck a company's potential growth, OptimoRoute provides the intelligence to pull in any and every business consideration - time windows, maximized vehicle space, customer preferences, skill sets, etc. to deliver the ideal schedule every time, delivering the most business efficiency. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: * Automate route and schedule planning and optimization * Improve service levels and customer satisfaction with narrow time windows and accurate ETAs * Commercial Routing - integrated with a best-in-class commercial navigation app * Account for driver/technician skills, working times, overtime and lunch breaks * Account for vehicle capacity limits (like weight and volume) and different vehicle types * Balance workload by hours per driver/technician or number of orders per driver/technician * Modify routes on the fly and dispatch the changes to the drivers * Plan overnight or multi-day routes * Manage pickup and deliveries * Get concise reports automatically generated form route data * Delight customers with accurate customer notifications about their order * Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

Average Rating: 4.7/5.0

Total Reviews: 61

How Do G2 Users Rate OptimoRoute?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Roles: 9.7/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.4/10)
  • Location: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind OptimoRoute?

  • Seller: OptimoRoute
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto
  • Twitter: @OptimoRoute
    144 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Food & Beverages, Retail
  • Company Size: 69% Small, 20% Medium

What Do G2 Reviewers Say About OptimoRoute?

AI-generated summary from verified user reviews

Pros
  • Users find OptimoRoute easy to use, enhancing routing efficiency and seamless integration with storefront software.
  • Users appreciate the user-friendly interface and powerful routing features of OptimoRoute, enhancing efficiency in their operations.
  • Users love the route optimization feature of OptimoRoute, enhancing logistics efficiency and driver tracking significantly.
  • Users appreciate the intuitive and user-friendly interface of OptimoRoute, enhancing logistics efficiency and productivity.
  • Users value the effective scheduling management of OptimoRoute, greatly enhancing logistics organization and efficiency.
Cons
  • Users struggle with inefficient routing, as certain addresses can't be automatically routed, causing extra time and costs.
  • Users find the product expensive, with prices significantly higher than comparable routing software options.
  • Users face routing issues in OptimoRoute, struggling with scheduling and re-routing that complicate daily operations.
  • Users face scheduling issues with OptimoRoute, especially regarding assigning multiple routes to the same driver in a day.
  • Users find the interface complex, making it difficult to send specific routes to drivers amidst overflowing routes.

What Are Recent G2 Reviews of OptimoRoute?

Badger Maps

Your field sales tool kit to sell more– Badger Maps is the top rated mobile app for B2B reps in the field and a total territory management for your entire field team. With Badger, outside sales & field service reps get a mobile app (available on both iPhone and Android) that cuts drive time, improves data collection, and increases sales. Activities that were once a time sink like customer mapping, route planning, scheduling, data collection, and reporting are all made easy with Badger’s mobile mapping app. Paired with a suite of territory management tools that includes performance dashboards and a robust territory mapping interface, Badger Maps will enhance the workflows of everyone on your field team with features like: Route Planner & Mobile Sales Mapping - Fit 2 more meetings into each day by optimizing routes with up to 120 stops. - Visualize all your Accounts, Contacts, Leads, and Opportunities on an interactive map on your phone. - Filter and colorize accounts by custom metrics like priority status or last order date to instantly spot your best opportunities as you plan your day. - Plan and save all your routes in advance so you never fly blind on the road. Scheduling & Reminders - Sync routes to your calendar with the touch of the button. - Get alerts for follow-ups or nearby accounts that need attention. Mobile Lead Generation - Find new, qualified leads near your route– great for downtime on the road! Data Collection & A Mobile CRM Front-End - Take notes, capture photos, and keep all your customer information up to date from your phone. - Automatically sync all your data with the leading CRMs including Salesforce, HubSpot, Zoho, Microsoft Dynamics, NetSuite, Pipedrive, monday.com, Veeva, Insightly, SugarCRM, and more. - Map and access all your CRM data in the field. See the relationship between different data types so you’re never left fumbling for the information you need to serve your customers. Reporting & Mileage Tracking - Get automated reports summarizing your routes and customer activity. - Generate mileage tracking reports that make submitting your expenses easy. Territory Mapping & Management - See all your reps’ data represented in performance dashboards and customizable charts & graphs. - Use territory alignment software to automatically balance and optimize your territories. - Automate lead routing to assign new leads to the right territory instantly- no manual work needed! - Create competitions and incentivize your reps with dynamic leaderboards. - Uncover insights with territory mapping tools like heat maps, bubble maps, thematic maps & more. Get a free 14-day trial, integrated with your CRM. With optimized routes, Badger pays for itself with just the savings on gas!

Average Rating: 4.7/5.0

Total Reviews: 343

How Do G2 Users Rate Badger Maps?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Roles: 5.9/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.4/10)
  • Location: 7.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Badger Maps?

  • Seller: Badger Maps, Inc
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • Twitter: @BadgerMaps
    2,095 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    75 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Territory Manager, Owner
  • Top Industries: Medical Devices, Wholesale
  • Company Size: 64% Small, 23% Medium

What Do G2 Reviewers Say About Badger Maps?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Badger Maps, praising its smooth setup and intuitive interface for efficiency.
  • Users love the visual mapping feature of Badger Maps, which enhances organization and optimizes scheduling efficiency.
  • Users value the route optimization feature of Badger Maps, enhancing efficiency and saving valuable time.
  • Users highly value the route planning capabilities of Badger Maps, enabling efficient organization and follow-ups on visits.
  • Users appreciate the exceptional customer support of Badger Maps, enhancing their experience and product utilization.
Cons
  • Users experience routing issues with backtracking and sluggish performance, complicating navigation and efficiency in their territory.
  • Users often face mapping issues with Badger Maps, leading to imprecise navigation and address inaccuracies.
  • Users find Badger Maps to be expensive, especially for those using only a fraction of its capabilities.
  • Users feel that improvement is needed in syncing mobile and online features, and loading potential clients effectively.
  • Users find the route optimizer's lack of appointment time consideration limits efficiency and planning accuracy.

What Are Recent G2 Reviews of Badger Maps?

What Are G2 Users Discussing About Badger Maps?

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to sending an invoice or otherwise closing the entire sequence, OFSC connects all these activities using patented technologies. Oracle Field Service Cloud includes the following modules: Forecasting, Capacity Management, Routing, Core Manage, Mobility, Smart Location, Field Collaboration, and Customer Communication and can be integrated to any CRM, ERP system in the cloud or on-premise. It is device agnostic, offering the greatest flexibility and an intuitive ease of use. Oracle Field Service Cloud was built on an acquisition of TOA Technologies in 2014.

Average Rating: 4.0/5.0

Total Reviews: 125

How Do G2 Users Rate Oracle Field Service Cloud?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Roles: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.4/10)
  • Location: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Oracle Field Service Cloud?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Retail, Hospital & Health Care
  • Company Size: 49% Large, 29% Medium

What Are Recent G2 Reviews of Oracle Field Service Cloud?

What Are G2 Users Discussing About Oracle Field Service Cloud?

Knowify

**NEW** - Knowify now connects directly to AI platforms like Claude and ChatGPT. No generic AI advice. No reports to build. No analyst to hire. Just the insights you need to grow with confidence. ✅ “What jobs need my attention this week?” ✅ “What’s my WIP this month?” ✅ “Who’s making me the most money on commercial work?” Every job. Every number. Everything that drives profitability. Any question you’ve every had about your business. Now all you have to do is ask. ------------------------------------------------- Knowify is job management software built for trade contractors. Founded in New York City, with team members across the U.S. and Canada, Knowify supports growing subcontractors with teams ranging from 2 to 200. The platform is trusted by contractors across trades like electrical, plumbing, HVAC, drywall, and remodeling. Knowify brings estimating, job costing, scheduling, time tracking, and invoicing together in one platform. It supports construction-specific workflows including AIA billing, change orders, certified payroll, and prevailing wage tracking. Mobile tools keep field teams connected to the office, and everything stays in sync with QuickBooks Online, QuickBooks Payroll, QuickBooks time, QuickBooks Payments, and Intuit Enterprise Suite through a best-in-class two-way integration. Knowify helps contractors stay organized, on schedule, and profitable. With real-time visibility into costs and progress, contractors can manage every job more efficiently and make confident financial decisions. Knowify replaces spreadsheets and disconnected tools with one system built to support growing construction businesses. Most importantly - our fully U.S.-based support team is full of real people ready to talk and help you solve the challenges in your business. We're proud partners of the trades - and proud of our commitment to top quality software and service.

Average Rating: 4.5/5.0

Total Reviews: 102

How Do G2 Users Rate Knowify?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Roles: 6.2/10 (Category avg: 8.7/10)
  • Analytics: 7.5/10 (Category avg: 8.4/10)
  • Location: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Knowify?

  • Seller: Knowify
  • Company Website:
  • Year Founded: 2012
  • HQ Location: New York, NY
  • Twitter: @knowify
    970 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Construction
  • Company Size: 85% Small, 12% Medium

What Do G2 Reviewers Say About Knowify?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the user-friendly interface of Knowify, making navigation intuitive and enhancing overall experience.
  • Users appreciate the exceptional customer support of Knowify, highlighting responsive service and personalized training sessions.
  • Users value the effective data management in Knowify, streamlining processes and enhancing project organization effortlessly.
  • Users value the enhanced efficiency of Knowify, benefiting from streamlined processes and excellent customer support.
  • Users love the user-friendly interface and exceptional customer service of Knowify, enhancing their overall experience significantly.
Cons
  • Users feel there is a desperate need for improved reporting and better commission calculations to enhance functionality.
  • Users find the missing features in Knowify limiting, impacting management of large projects and client interactions.
  • Users experience access limitations with Knowify, leading to increased workload and functionality issues for employees.
  • Users report invoicing issues with mismatched tax rates and cumbersome proposal revision processes, impacting efficiency.
  • Users find limited customization in Knowify, struggling with features like reporting and invoicing templates.

What Are Recent G2 Reviews of Knowify?

What Are G2 Users Discussing About Knowify?

GPS Insight

GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets. GPS Insight provides many fleet solutions to include vehicle and asset tracking, in-cab cameras, ELD, fuel cards, and much more.

Average Rating: 4.5/5.0

Total Reviews: 117

How Do G2 Users Rate GPS Insight?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Roles: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 9.3/10 (Category avg: 8.4/10)
  • Location: 9.5/10 (Category avg: 8.5/10)

Who Is the Company Behind GPS Insight?

  • Seller: GPS Insight
  • Year Founded: 2004
  • HQ Location: Scottsdale, AZ
  • Twitter: @gpsinsight
    2,825 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    259 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Construction, Transportation/Trucking/Railroad
  • Company Size: 52% Small, 40% Medium

What Do G2 Reviewers Say About GPS Insight?

AI-generated summary from verified user reviews

Pros
  • Users praise the accuracy of GPS Insight, ensuring timely deliveries with reliable live location updates.
  • Users praise the ease of use of GPS Insight, highlighting its simplicity and helpful customer support.
  • Users highlight the real-time tracking feature of GPS Insight, significantly enhancing efficiency and accountability in logistics.
  • Users value the efficient tracking system of GPS Insight, enhancing business operations and ensuring timely deliveries.
  • Users value the accurate location tracking of GPS Insight, making asset management efficient in Central Ohio.
Cons
  • Users report connectivity issues in remote areas, affecting tracking updates and overall experience with GPS Insight.
  • Users experience customization difficulties as many features require support intervention, limiting user control over settings.
  • Users often face delays and buffering issues, negatively impacting the responsiveness of GPS Insight during use.
  • Users face challenges with invoice issues requiring support for customizations, limiting their control over invoices.
  • Users often experience slow loading, leading to delayed responses and frustration during use of GPS Insight.

What Are Recent G2 Reviews of GPS Insight?

What Are G2 Users Discussing About GPS Insight?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated