# Best Field Service Management Software for Small Business - Page 2

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 857

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,400+ Authentic Reviews
- 857+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=5422&focus%5B%5D=25952&focus%5B%5D=20433&focus%5B%5D=41285&focus%5B%5D=10177&focus%5B%5D=55257&focus%5B%5D=23672&focus%5B%5D=14037)

Highlighted products: Jobber, Agentforce Field Service (formerly Salesforce Field Service), Connecteam, Field Nation, ServiceTitan, ServiceNow Field Service Management, Jotform, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=jobber&focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=connecteam&focus%5B%5D=field-nation&focus%5B%5D=servicetitan&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=jotform&focus%5B%5D=housecall-pro&segment=small-business)

**Sponsored**

### RoomSketcher

RoomSketcher is the leading floor plan software, designed to make it easy to create and share accurate, high-quality floor plans. Create RoomSketcher floor plans in five ways. Draw plans from scratch, order a redraw of your blueprints, trace over imported sketches, quickly convert imported plans using AI Convert, or use AI Capture on iOS to scan floors into RoomSketcher. RoomSketcher is available for computers and tablets so you can work on your projects from anywhere. All your projects are stored in the cloud and sync across devices. Trusted by thousands of real estate professionals, interior designers, and general contractors worldwide, RoomSketcher helps you save time, win clients, and elevate your marketing with impressive floor plan visuals.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-08T19%3A37%3A27Z&secure%5Bdisplayable_resource_id%5D=669&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=45942&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=45942&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=544729b41d99ebe660fdb28dcb7f64d815ace88acc86f872efbeecf23a471429&secure%5Burl%5D=https%3A%2F%2Fwww.roomsketcher.com%2F%3Fcampaign%3Dg2-fps-w-001&secure%5Burl_type%5D=custom_url)

### [Route4Me](https://www.g2.com/products/route4me/reviews)

Routing chaos finally solved. Extremely easy-to-use, Route4Me Route Planner automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and route optimization software for small businesses and enterprises to over 40,000 customers. Route4Me supports integrations with telematics vendors such as Verizon Connect, Geotab, Samsara, Azuga, and many more!

**Average Rating:** 4.7/5.0

**Total Reviews:** 131

#### How Do G2 Users Rate Route4Me?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Roles:** 9.4/10 (Category avg: 8.6/10)
- **Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Location:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Route4Me?

- **Seller:** [Route4Me Inc](https://www.g2.com/sellers/route4me-inc)
- **Company Website:** route4me.com
- **Year Founded:** 2009
- **HQ Location:** Tampa, Florida
- **Twitter:** @Route4me  
509 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=79c9c04be26a4e5793c2a9aa747ac5c33c7085010720cd491724cc556f6ed68e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5919409%2F&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 61% Small, 25% Medium

#### What Do G2 Reviewers Say About Route4Me?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Route4Me to be **very easy to use** , enabling quick route changes and efficient team training.
- Users value the **route optimization capabilities** of Route4Me, enhancing efficiency and real-time tracking for better dispatch management.
- Users value the **optimized routing and real-time tracking** features of Route4Me, enhancing communication and efficiency.
- Users commend the **exceptional customer support** of Route4Me, appreciating the quick and helpful responses at any time.
- Users appreciate the **effective route optimization** of Route4Me, enhancing efficiency and ensuring timely deliveries with minimal effort.

##### Cons

- Users often face **routing issues** with Route4Me, leading them to rely on third-party navigation apps.
- Users report **technical issues** with Route4Me, including app crashes and data syncing problems affecting functionality.
- Users express concern over **insufficient information** , leading to challenges in effectively utilizing Route4Me's features.
- Users find the **mapping issues** in Route4Me require reliance on third-party apps due to inaccuracies.
- Users highlight the need for improved **routing accuracy** in Route4Me, as some addresses are difficult to locate.

#### What Are Recent G2 Reviews of Route4Me?

**["Route4Me Makes Route Planning and Optimization, and Real-Time Driver Tracking Effortless"](https://www.g2.com/survey_responses/route4me-review-12402261)**

**Rating:** 5.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/route4me-review-12402261)

**["Optimized Routes That Keep Deliveries On Schedule"](https://www.g2.com/survey_responses/route4me-review-13048001)**

**Rating:** 5.0/5.0 stars

_— Ludwin Gamez G._

[Read full review](https://www.g2.com/survey_responses/route4me-review-13048001)

#### What Are G2 Users Discussing About Route4Me?

- [How much does Route4Me cost?](https://www.g2.com/discussions/route4me-how-much-does-route4me-cost) - 1 comment
- [How much does Route4Me cost?](https://www.g2.com/discussions/how-much-does-route4me-cost) - 1 comment
- [What is the best route planning software?](https://www.g2.com/discussions/route4me-what-is-the-best-route-planning-software)
- [What is a route optimization software?](https://www.g2.com/discussions/what-is-a-route-optimization-software) - 2 comments
- [How does Route4Me app work?](https://www.g2.com/discussions/how-does-route4me-app-work)

### [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews)

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

**Average Rating:** 4.2/5.0

**Total Reviews:** 141

#### How Do G2 Users Rate ServiceMax?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Roles:** 8.5/10 (Category avg: 8.6/10)
- **Analytics:** 8.2/10 (Category avg: 8.4/10)
- **Location:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceMax?

- **Seller:** [PTC](https://www.g2.com/sellers/ptc)
- **Year Founded:** 1985
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @PTC  
37,560 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2562b24957155b8473247eb4a4b81fe707ca04fac9fc006da5825ec0a8c5e255&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1935%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,145 employees on LinkedIn®
- **Ownership:** NASDAQ: PTC

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Medical Devices
- **Company Size:** 40% Medium, 33% Large

#### What Do G2 Reviewers Say About ServiceMax?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of ServiceMax, enhancing communication and satisfaction with seamless connectivity.
- Users appreciate the **easy and seamless communication** features of ServiceMax, enhancing connectivity through multiple methods.
- Users value the **seamless communication** in ServiceMax, enabling smooth interactions through various methods, enhancing overall connectivity.
- Users appreciate the **powerful scheduling and real-time updates** of ServiceMax, enhancing organization and efficiency in field service management.
- Users value the **easy access** to FieldFX, enabling seamless communication and real-time visibility for their teams.

##### Cons

- Users experience **connectivity issues** with ServiceMax, affecting performance and the ability to close tickets remotely.
- Users find the **high cost** of ServiceMax coupled with its complex interface to be a significant drawback.
- Users find the **complex interface and high costs** of ServiceMax frustrating, affecting performance and support quality.
- Users struggle with a **steep learning curve** due to slow performance and complex, confusing error messages.
- Users have noted **slow performance** with ServiceMax, impacting usability and efficiency, particularly in low network areas.

#### What Are Recent G2 Reviews of ServiceMax?

**["ServiceMax Elevates Field Service Management"](https://www.g2.com/survey_responses/servicemax-review-7378621)**

**Rating:** 4.5/5.0 stars

_— Jojo G._

[Read full review](https://www.g2.com/survey_responses/servicemax-review-7378621)

**["Servicemax - user experience /friendly"](https://www.g2.com/survey_responses/servicemax-review-9390729)**

**Rating:** 4.0/5.0 stars

_— Balamurugan P._

[Read full review](https://www.g2.com/survey_responses/servicemax-review-9390729)

#### What Are G2 Users Discussing About ServiceMax?

- [How much does ServiceMax cost?](https://www.g2.com/discussions/how-much-does-servicemax-cost)
- [What is ServiceMax Salesforce?](https://www.g2.com/discussions/what-is-servicemax-salesforce) - 1 comment
- [What is ServiceMax used for?](https://www.g2.com/discussions/what-is-servicemax-used-for) - 2 comments
- [What is field service management software?](https://www.g2.com/discussions/what-is-field-service-management-software) - 1 comment

### [XOi](https://www.g2.com/products/xoi/reviews)

XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset. Office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi is ideal for field service organizations looking to: Standardize workflows and improve service consistency Capture, enrich and harmonize asset data across the lifecycle Improve visibility across service, sales, and leadership teams Turn asset intelligence into proactive maintenance, equipment uptime, and capital planning strategies Key capabilities include: Guided workflows that drive consistent jobsite execution Instant dataplate capture with Optical Character Recognition Artificial intelligence–generated work summaries and structured service history Shared knowledge base and technician support Comprehensive dashboards for asset insights and performance visibilityXOi delivers better visibility, smarter decisions, and measurable improvements in cost control, revenue growth, and asset uptime. That’s intelligence that keeps the world running.

**Average Rating:** 4.9/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate XOi?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 7.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind XOi?

- **Seller:** [XOi](https://www.g2.com/sellers/xoi)
- **Year Founded:** 2013
- **HQ Location:** Nashville, US
- **Twitter:** @XOiTechnologies  
567 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3fc7b913870fd30f50e08e894876bd50d91197419292a8e9f67253a8b3814bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxoi-technologies&secure%5Burl_type%5D=linkedin_company_website)  
126 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Facilities Services
- **Company Size:** 47% Medium, 37% Small

#### What Do G2 Reviewers Say About XOi?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of XOi, enhancing efficiency and streamlining workflows for technicians.
- Users admire the **efficiency** of XOi, enabling streamlined operations and enhancing service quality through effective documentation.
- Users appreciate the **user-friendly design** and rapid support of XOi, enhancing efficiency and boosting sales through data utilization.
- Users value the **excellent customer support** from XOi, ensuring effective solutions and assistance whenever needed.
- Users value the **efficient data management** of XOi, enhancing workflows and providing robust documentation for better decision-making.

##### Cons

- Users note that **improvement is needed** in setup and workflow efficiency to avoid redundancy and enhance user experience.
- Users find the **initial setup challenging** , as it demands time-consuming, manual input and team buy-in to succeed.
- Users experience **slow performance** in XOi due to extra steps and information re-entry during workflow processes.
- Users find the **complexity of setup** in XOi daunting, leading to time-consuming adjustments and potential errors.
- Users experience **inefficient processes** with XOi, as redundant tasks slow down technicians and hinder productivity.

#### What Are Recent G2 Reviews of XOi?

**["Powerful Job Site Visibility and Shareable Updates for Customers"](https://www.g2.com/survey_responses/xoi-review-12846293)**

**Rating:** 5.0/5.0 stars

_— Tim S._

[Read full review](https://www.g2.com/survey_responses/xoi-review-12846293)

**["XOI is a Versatile and Customizable tool."](https://www.g2.com/survey_responses/xoi-review-12077687)**

**Rating:** 5.0/5.0 stars

_— Charles M._

[Read full review](https://www.g2.com/survey_responses/xoi-review-12077687)

### [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews)

Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

**Average Rating:** 3.9/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate Dynamics 365 Field Service?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Roles:** 8.1/10 (Category avg: 8.6/10)
- **Analytics:** 8.0/10 (Category avg: 8.4/10)
- **Location:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Dynamics 365 Field Service?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Education Management
- **Company Size:** 38% Medium, 31% Large

#### What Do G2 Reviewers Say About Dynamics 365 Field Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy integration** of Dynamics 365 Field Service with other Microsoft apps for seamless functionality.
- Users value the **deep integration with Dynamics 365** , enhancing field service management through seamless connectivity and optimization.
- Users appreciate the **advanced scheduling and resource optimization** features of Dynamics 365 Field Service for efficient management.
- Users value the **end-to-end field service management** capabilities of Dynamics 365 Field Service for streamlined operations.

##### Cons

- Users find **Dynamics 365 Field Service time-consuming** due to complex setup and slow performance in daily operations.
- Users experience significant **customization difficulties** with Dynamics 365 Field Service, hindering effective planner operations.
- Users find the **difficult setup** of Dynamics 365 Field Service a significant hurdle to effective implementation.
- Users find the **cost** of Dynamics 365 Field Service to be quite high, impacting affordability and value perception.
- Users find **feature limitations** in Dynamics 365 Field Service hinder customization and efficiency in operations.

#### What Are Recent G2 Reviews of Dynamics 365 Field Service?

**["Great Performance and Seamless Dynamics CRM Integration"](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12661508)**

**Rating:** 4.0/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12661508)

**["End-to-End Field Service Management with Advanced Scheduling and IoT Integration"](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12090435)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12090435)

#### What Are G2 Users Discussing About Dynamics 365 Field Service?

- [What is Dynamics 365 Field Service used for?](https://www.g2.com/discussions/what-is-dynamics-365-field-service-used-for)
- [What is Dynamics 365 used for?](https://www.g2.com/discussions/what-is-dynamics-365-used-for)
- [What is included in Dynamics 365?](https://www.g2.com/discussions/dynamics-365-field-service-what-is-included-in-dynamics-365)
- [How do I create a Field Service in Dynamics 365?](https://www.g2.com/discussions/how-do-i-create-a-field-service-in-dynamics-365)
- [What is Field Service in Dynamics CRM?](https://www.g2.com/discussions/what-is-field-service-in-dynamics-crm)

### [GoSpotCheck by FORM](https://www.g2.com/products/gospotcheck-by-form/reviews)

GoSpotCheck by FORM is an industry-leading field execution app that guides, tracks, and improves performance in real time. Our easy-to-use mobile solution unleashes the power of field teams to drive market execution with dynamic task management, cutting-edge image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster.

**Average Rating:** 4.7/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate GoSpotCheck by FORM?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Roles:** 9.8/10 (Category avg: 8.6/10)
- **Analytics:** 9.5/10 (Category avg: 8.4/10)
- **Location:** 9.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind GoSpotCheck by FORM?

- **Seller:** [FORM](https://www.g2.com/sellers/form-a0713402-5d88-4ae8-a2ea-2245be8dee71)
- **Year Founded:** 2011
- **HQ Location:** Denver, CO
- **Twitter:** @Form\_com  
281 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5cf256588557e6aca2a5ba985aeeb213a7cf3db362d4fc87a0c1fb3b234f01a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2286254%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 46% Medium, 34% Large

#### What Do G2 Reviewers Say About GoSpotCheck by FORM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of GoSpotCheck, making retail tracking and note-taking straightforward and efficient.
- Users appreciate the **ease of use** of GoSpotCheck by FORM, benefiting from its effective retail tracking capabilities.
- Users love the **note management features** of GoSpotCheck, which enhance tracking and sharing valuable insights with their team.
- Users value the **extensive option variety** in GoSpotCheck, facilitating management across numerous retail accounts effectively.
- Users find GoSpotCheck by FORM to be **extremely useful** , appreciating its ease of use and detailed note-taking capabilities.

#### What Are Recent G2 Reviews of GoSpotCheck by FORM?

**["GoSpotCheck Review"](https://www.g2.com/survey_responses/gospotcheck-by-form-review-11748238)**

**Rating:** 5.0/5.0 stars

_— Gary A._

[Read full review](https://www.g2.com/survey_responses/gospotcheck-by-form-review-11748238)

**["The best data collection tool out there"](https://www.g2.com/survey_responses/gospotcheck-by-form-review-7819501)**

**Rating:** 5.0/5.0 stars

_— Daniel P._

[Read full review](https://www.g2.com/survey_responses/gospotcheck-by-form-review-7819501)

#### What Are G2 Users Discussing About GoSpotCheck by FORM?

- [What is FORM MarketX used for?](https://www.g2.com/discussions/what-is-form-marketx-used-for)

### [Raken](https://www.g2.com/products/raken/reviews)

Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights. All the data you capture with Raken is automatically organized into professional reports and dashboards securely stored on the cloud in an easily accessible format. You’ll have more accurate records to better protect your business from litigation and reduce risks. Thousands of construction companies use Raken to seamlessly connect the field and office. Try it today and empower your crews to work more efficiently and effectively. \* FEATURES (Includes offline mode and automatic sync) + Daily progress reports + Production tracking + Time tracking + Safety and quality management + Document management + Photo capture + Integrations + Remote collaboration

**Average Rating:** 4.6/5.0

**Total Reviews:** 107

#### How Do G2 Users Rate Raken?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Roles:** 9.3/10 (Category avg: 8.6/10)
- **Analytics:** 9.0/10 (Category avg: 8.4/10)
- **Location:** 7.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Raken?

- **Seller:** [Raken, Inc](https://www.g2.com/sellers/raken-inc)
- **Company Website:** www.rakenapp.com
- **Year Founded:** 2012
- **HQ Location:** Carlsbad, California
- **Twitter:** @RakenApp  
1,690 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0eb63ab2feddb21d5e37c517ed32285abd2508b4543dc7e8550909a95c13641e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602908%2F&secure%5Burl_type%5D=linkedin_company_website)  
154 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager
- **Top Industries:** Construction
- **Company Size:** 59% Small, 37% Medium

#### What Do G2 Reviewers Say About Raken?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Raken's **intuitive interface** , making setup and daily tasks exceptionally easy for technicians.
- Users appreciate the **top-notch customer support** from Raken, which effectively addresses their needs and requests.
- Users value the **streamlined features** of Raken, enhancing productivity and simplifying job management on-site.
- Users appreciate the **photo management** feature of Raken, which enhances project organization and visual documentation.
- Users value Raken for its **ability to organize project data** , improving communication and efficiency on work sites.

##### Cons

- Users highlight the **missing features** in Raken, which limits customization and affects usability for specific project needs.
- Users find the **difficult navigation** of Raken frustrating, particularly when locating features and managing functions efficiently.
- Users experience **inefficient processes** with Raken, hindered by limited customization, reporting issues, and complex budgeting setup.
- Users face a challenging **learning curve** with Raken, especially in training field crews on its features.
- Users frequently experience **technical issues** with Raken, including sign-in annoyances and glitches in functionality.

#### What Are Recent G2 Reviews of Raken?

**["Raken Streamlined Our Daily Reporting and Field-to-Office Communication"](https://www.g2.com/survey_responses/raken-review-13037742)**

**Rating:** 5.0/5.0 stars

_— Alex V._

[Read full review](https://www.g2.com/survey_responses/raken-review-13037742)

**["Effortless Field Reporting and Communication Tool"](https://www.g2.com/survey_responses/raken-review-13161898)**

**Rating:** 5.0/5.0 stars

_— Ethan H._

[Read full review](https://www.g2.com/survey_responses/raken-review-13161898)

#### What Are G2 Users Discussing About Raken?

- [What is Raken used for?](https://www.g2.com/discussions/what-is-raken-used-for)
- [What does Raken do?](https://www.g2.com/discussions/what-does-raken-do)
- [How much does Raken cost?](https://www.g2.com/discussions/how-much-does-raken-cost)
- [How do I use Raken app?](https://www.g2.com/discussions/how-do-i-use-raken-app)
- [What is Raken app?](https://www.g2.com/discussions/what-is-raken-app)

### [Service Fusion](https://www.g2.com/products/service-fusion/reviews)

Service Fusion is field service management software built for growing service businesses that need to run more of their operations without adding complexity. It manages scheduling, dispatch, invoicing, and payments in one system that both office staff and technicians actually use. Unlike complex enterprise platforms or entry-level tools that can't scale, Service Fusion is built for businesses ready to grow, giving owners visibility, office managers control, and technicians tools that make their day easier. There are no per-user fees, so teams can add technicians and staff without increasing their monthly software cost. Service Fusion connects office staff, dispatchers, and technicians all in one system. Teams can schedule and dispatch jobs, manage estimates and invoices, accept payments in the field with FusionPay, and track job costing and technician performance from a live dashboard. The technician mobile app and native QuickBooks integration keep the whole team working from the same information. Service Fusion replaces the spreadsheets, paper job forms, and disconnected tools many growing service businesses start with, giving owners real visibility into their operations as they scale.

**Average Rating:** 4.1/5.0

**Total Reviews:** 123

#### How Do G2 Users Rate Service Fusion?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 7.4/10 (Category avg: 8.4/10)
- **Location:** 8.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Service Fusion?

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Company Website:** www.evercommerce.com
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,612 employees on LinkedIn®
- **Ownership:** NASDAQ: EVCM

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Construction, Consumer Services
- **Company Size:** 81% Small, 14% Medium

#### What Do G2 Reviewers Say About Service Fusion?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Service Fusion, enabling seamless integration and simplified management of their business operations.
- Users commend the **quick and effective customer support** from Service Fusion, making problem resolution seamless and efficient.
- Users appreciate the **comprehensive integration of features** in Service Fusion, enhancing ease of use and efficiency.
- Users praise the **efficient invoicing** features of Service Fusion, highlighting its integration of essential business functions.
- Users value the **efficiency and organization** of Service Fusion, simplifying dispatching, payments, and overall business management.

##### Cons

- Users report significant **data management issues** with Service Fusion, noting manual tasks and frequent system downtimes.
- Users find Service Fusion to be **expensive** compared to competitors, impacting its overall value and market competitiveness.
- Users report significant **improvement needed** in inventory management and customer support for better functionality and reliability.
- Users experience significant **integration issues** with Service Fusion, leading to manual processes and unreliable communication.
- Users face **invoicing issues** that hinder efficiency and complicate the billing process for overdue payments.

#### What Are Recent G2 Reviews of Service Fusion?

**["Service Fusion Continued Excellene"](https://www.g2.com/survey_responses/service-fusion-review-9213983)**

**Rating:** 4.5/5.0 stars

_— Thomas B._

[Read full review](https://www.g2.com/survey_responses/service-fusion-review-9213983)

**["Service Fusion offers a broad range of features, but is lacking in some key areas."](https://www.g2.com/survey_responses/service-fusion-review-11002445)**

**Rating:** 4.0/5.0 stars

_— Rolando F._

[Read full review](https://www.g2.com/survey_responses/service-fusion-review-11002445)

#### What Are G2 Users Discussing About Service Fusion?

- [What is your primary use case for Service Fusion in managing field service operations?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-service-fusion-in-managing-field-service-operations)
- [Where is service Fusion located?](https://www.g2.com/discussions/where-is-service-fusion-located) - 1 comment
- [Is Service Fusion compatible with Quickbooks?](https://www.g2.com/discussions/is-service-fusion-compatible-with-quickbooks) - 1 comment
- [How many customers does Service Fusion have?](https://www.g2.com/discussions/how-many-customers-does-service-fusion-have)
- [What does service Fusion do?](https://www.g2.com/discussions/what-does-service-fusion-do)

### [Quickbase](https://www.g2.com/products/quickbase/reviews)

Quickbase is an AI-driven platform designed to help businesses streamline their operations by adapting to their unique workflows and processes. Unlike traditional off-the-shelf software, which often requires users to conform to predefined structures, Quickbase empowers organizations to create customized solutions that align with their specific needs. This flexibility is crucial for companies seeking to eliminate inefficiencies and reduce the burden of 'Gray Work' - what we call the time-consuming tasks and manual processes that arise from using rigid software systems. The target audience for Quickbase includes businesses of all sizes across various industries that are looking to enhance their operational efficiency. Whether it's a 50 person small business or a large enterprise, organizations can benefit from a platform that allows them to connect disparate data sources, automate repetitive tasks, and scale their competitive advantages. Quickbase is particularly valuable for teams that rely on collaboration and data-driven decision-making, as it fosters an environment where information flows seamlessly and processes are optimized. Key features of Quickbase include its intuitive interface, which allows users to build custom applications without extensive coding knowledge. This user-friendly design enables teams to quickly adapt the platform to their specific workflows, ensuring that they can address unique challenges without the need for extensive IT support. Additionally, Quickbase offers powerful automation capabilities, allowing users to set up triggers and workflows that reduce manual effort and streamline operations. The platform also supports integration with various data sources, enabling businesses to consolidate their information and gain valuable insights. One of the standout benefits of Quickbase is its ability to scale with your business. As organizations grow and evolve, their processes often become more complex. Quickbase's adaptable nature ensures that users can modify their applications and workflows as needed, without the constraints typically associated with traditional software. This flexibility not only saves time but also fosters innovation, as teams can experiment with new processes and tools that enhance their productivity. By prioritizing user-centric design and adaptability, Quickbase stands out in the crowded landscape of business software solutions. It provides organizations with the tools they need to optimize their operations, reduce inefficiencies, and ultimately drive growth. With Quickbase, businesses can focus on what truly matters—leveraging their unique processes to gain a competitive edge in their respective markets.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,548

#### How Do G2 Users Rate Quickbase?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Quickbase?

- **Seller:** [Quickbase](https://www.g2.com/sellers/quickbase)
- **Company Website:** quickbase.com
- **Year Founded:** 2012
- **HQ Location:** Boston, MA
- **Twitter:** @quickbase  
5,146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e67008ade949600e111789214d331e16b736628d50570e9bfe40e708e443a772&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2845325%2F&secure%5Burl_type%5D=linkedin_company_website)  
816 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Project Coordinator
- **Top Industries:** Information Technology and Services, Construction
- **Company Size:** 42% Medium, 31% Small

#### What Do G2 Reviewers Say About Quickbase?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Quickbase, praising its user-friendly interface and low-code app creation.
- Users appreciate the **customization options** in Quickbase, enabling tailored databases that enhance workflow and efficiency.
- Users love the **customizability** of Quickbase, enabling tailored applications to meet specific business needs efficiently.
- Users value the **high degree of customization** in Quickbase, allowing tailored solutions for diverse business needs.
- Users value the **customization options** of Quickbase, tailoring databases to fit specific business needs and workflows.

##### Cons

- Users find the **learning curve steep** due to enforced changes and a need for better individualized training.
- Users find the **missing features** in Quickbase, like document upload and flexible forms, limit its overall effectiveness.
- Users find Quickbase **not intuitive** , leading to accidental clicks and a frustrating user experience on mobile.
- Users note **limited features** in Quickbase, such as integration challenges and mobile app limitations, affecting overall usability.
- Users find **limited customization** options can hinder their ability to fully utilize Quickbase's capabilities effectively.

#### What Are Recent G2 Reviews of Quickbase?

**["Making Our Workflows Simpler with Quickbase"](https://www.g2.com/survey_responses/quickbase-review-13229323)**

**Rating:** 4.5/5.0 stars

_— Abhishek V._

[Read full review](https://www.g2.com/survey_responses/quickbase-review-13229323)

**["Flexible Platform with Easy Customization"](https://www.g2.com/survey_responses/quickbase-review-13215020)**

**Rating:** 4.0/5.0 stars

_— Affan A._

[Read full review](https://www.g2.com/survey_responses/quickbase-review-13215020)

#### What Are G2 Users Discussing About Quickbase?

- [How much is quick base?](https://www.g2.com/discussions/how-much-is-quick-base) - 3 comments, 1 upvote
- [Is quick base free?](https://www.g2.com/discussions/is-quick-base-free) - 3 comments
- [What is the use of Intuit quick base?](https://www.g2.com/discussions/what-is-the-use-of-intuit-quick-base)
- [What is quick base software?](https://www.g2.com/discussions/what-is-quick-base-software) - 1 comment, 1 upvote

### [Appenate (formerly Forms On Fire)](https://www.g2.com/products/appenate-formerly-forms-on-fire/reviews)

Appenate – Build Powerful No-Code Apps & Forms That Work Anywhere. Appenate is the most flexible no-code platform for businesses needing mobile Forms and Apps built around their own processes. Whether it’s maintenance, field service, inspections, inventory management, or workflow automation, Appenate lets you build and deploy enterprise-grade apps in minutes - with no developers required. Why Teams Choose Appenate Unlike other no-code tools that limit customization, Appenate gives you complete control - from data capture and offline access to white-labelling, AI-assisted form creation, and deep integrations. Key Features & Benefits ✔️ Create & customize Forms in minutes with AI: Skip the blank canvas – just describe your form by text or voice, and AI creates a ready-to-use starting point with configured fields. ✔️ Fully Native Apps: Run faster and more reliably with true native performance on iOS, Android, and Windows. ✔️ Works Offline: Stay productive in the field - even with zero connectivity. Sync automatically when back online. ✔️ Powerful Integrations: Connect your data to Salesforce, SharePoint, Power BI, and hundreds more. ✔️ Full White-Label: Deliver a 100% branded experience with no trace of Appenate - perfect for internal rollouts or reselling. ✔️ Advanced Data Capture: Harness GPS, NFC, OCR, barcodes, photos, and contactless signatures for complete accuracy. ✔️ Role-Based Access: Manage users, teams, and permissions securely across your organization. ✔️ Automated Reports: Instantly convert captured data into Word, Excel, or PDF templates for client-ready reports. ✔️ Pre-Built App Templates: Get started fast with hundreds of ready-to-use apps that can be customized to your workflow. ✔️ Lifetime Support: Enjoy free onboarding, in-depth documentation, and customer support for life - no extra fees. Who Uses Appenate Appenate powers teams across industries like construction, logistics, manufacturing, field service, and facilities management - helping them digitize operations, stay compliant, and increase ROI without the need for developers. “Simply put, Appenate not only saves us time & money – it helps us stay compliant.” - Simon Ozanne, Alacon Aero “With Appenate, we get better quality data & have minimized our post-processing time.” - Project Manager, Amey Trusted by 80,000+ Users in 100+ Countries 🚀 Start your free trial today - build your first custom app in minutes, no credit card required.

**Average Rating:** 4.5/5.0

**Total Reviews:** 265

#### How Do G2 Users Rate Appenate (formerly Forms On Fire)?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 8.8/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Appenate (formerly Forms On Fire)?

- **Seller:** [Appenate (Pty) Ltd](https://www.g2.com/sellers/appenate-pty-ltd)
- **Company Website:** www.appenate.com
- **Year Founded:** 2011
- **HQ Location:** Brisbane, Australia
- **Twitter:** @appenate  
3,639 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f44a0929a09b4a347a65efab3524462bcf0edfa7843e9c8331bf234134ffac16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2909904&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Information Technology and Services
- **Company Size:** 55% Small, 36% Medium

#### What Do G2 Reviewers Say About Appenate (formerly Forms On Fire)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization capabilities** of Appenate, enhancing data collection and integrating seamlessly with existing workflows.
- Users highlight the **ease of use** of Appenate, praising its intuitive design and excellent customer support.
- Users appreciate the **customization options** in Appenate, enhancing data collection efficiency and integration with existing workflows.
- Users value the **easy form creation** process of Appenate, enabling quick setup and effective data management without technical skills.
- Users commend the **exceptional customer support** of Appenate, highlighting quick responses and reliable assistance throughout their experience.

##### Cons

- Users find the **initial learning curve** for advanced features in Forms On Fire to be complex and overwhelming.
- Users find the **initial learning difficulty** for advanced features to be complex and overwhelming, especially for beginners.
- Users find the **initial learning curve and navigation complexity** of Forms On Fire challenging, especially for newcomers.
- Users find the app suffers from **performance issues** , especially with slow sync and navigating complex forms.
- Users often experience **slow performance** in Appenate, particularly with form submissions and syncing issues in the field.

#### What Are Recent G2 Reviews of Appenate (formerly Forms On Fire)?

**["Intuitive UI and Outstanding Support That Revolutionised Our Business"](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13176607)**

**Rating:** 5.0/5.0 stars

_— Prince S._

[Read full review](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13176607)

**["Gift that keeps giving - Custom Forms and Output Templates for Tailored Client Reporting"](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13135073)**

**Rating:** 4.0/5.0 stars

_— Techniko G._

[Read full review](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13135073)

#### What Are G2 Users Discussing About Appenate (formerly Forms On Fire)?

- [What is Forms On Fire used for?](https://www.g2.com/discussions/what-is-forms-on-fire-used-for) - 1 comment
- [What is Appenate used for?](https://www.g2.com/discussions/what-is-appenate-used-for) - 1 comment

### [Zuper](https://www.g2.com/products/zuper/reviews)

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling & Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal & Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows & Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics & Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack.

**Average Rating:** 4.7/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate Zuper?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 7.9/10 (Category avg: 8.4/10)
- **Location:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Zuper?

- **Seller:** [Zuper](https://www.g2.com/sellers/zuper)
- **Year Founded:** 2020
- **HQ Location:** Seattle, Washington
- **Twitter:** @ZuperInc  
642 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ef75bf3b7333cb39d970a2ea9f600924ca83df42d0c4643b5f67d6200e0c3dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzuperhub%2F&secure%5Burl_type%5D=linkedin_company_website)  
290 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, Director
- **Top Industries:** Information Technology and Services, Consumer Services
- **Company Size:** 57% Small, 39% Medium

#### What Do G2 Reviewers Say About Zuper?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges.
- Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs.
- Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience.
- Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience.
- Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience.

##### Cons

- Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry.
- Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging.
- Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup.
- Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly.
- Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays.

#### What Are Recent G2 Reviews of Zuper?

**["A wonderful user friendly software"](https://www.g2.com/survey_responses/zuper-review-11585133)**

**Rating:** 5.0/5.0 stars

_— Megan P._

[Read full review](https://www.g2.com/survey_responses/zuper-review-11585133)

**["Versatile Field Service Tool with Powerful Features, But Complex Implementation"](https://www.g2.com/survey_responses/zuper-review-11835077)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/zuper-review-11835077)

#### What Are G2 Users Discussing About Zuper?

- [What is Zuper Pro used for?](https://www.g2.com/discussions/what-is-zuper-pro-used-for) - 1 comment

### [OptimoRoute](https://www.g2.com/products/optimoroute/reviews)

OptimoRoute is the #1 route optimization and route planning platform. OptimoRoute provides seamless and intuitive end-to-end route optimization and automation for delivery, field service, and logistics companies, powering operational efficiency and time and cost savings. OptimoRoute is more than 20x faster and more scalable than any other platform on the market optimizing 10,000+ stops in minutes. Unlike legacy platforms that bottleneck a company's potential growth, OptimoRoute provides the intelligence to pull in any and every business consideration - time windows, maximized vehicle space, customer preferences, skill sets, etc. to deliver the ideal schedule every time, delivering the most business efficiency. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: \* Automate route and schedule planning and optimization \* Improve service levels and customer satisfaction with narrow time windows and accurate ETAs \* Commercial Routing - integrated with a best-in-class commercial navigation app \* Account for driver/technician skills, working times, overtime and lunch breaks \* Account for vehicle capacity limits (like weight and volume) and different vehicle types \* Balance workload by hours per driver/technician or number of orders per driver/technician \* Modify routes on the fly and dispatch the changes to the drivers \* Plan overnight or multi-day routes \* Manage pickup and deliveries \* Get concise reports automatically generated form route data \* Delight customers with accurate customer notifications about their order \* Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

**Average Rating:** 4.8/5.0

**Total Reviews:** 57

#### How Do G2 Users Rate OptimoRoute?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Roles:** 9.7/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind OptimoRoute?

- **Seller:** [OptimoRoute](https://www.g2.com/sellers/optimoroute)
- **Company Website:** optimoroute.com
- **Year Founded:** 2012
- **HQ Location:** Palo Alto
- **Twitter:** @OptimoRoute  
144 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8672ef991ce8f0f5ae956660ec703e707c5c73d835ab882f101809261cd5c20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3197010%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Retail
- **Company Size:** 67% Small, 21% Medium

#### What Do G2 Reviewers Say About OptimoRoute?

_AI-generated summary from verified user reviews_

##### Pros

- Users find OptimoRoute to be **easy to use and adjust** , enhancing logistics management and ensuring effective scheduling.
- Users commend the **ease of importing CSVs** and user-friendly routing that enhances overall operational efficiency.
- Users find the **route optimization** feature of OptimoRoute invaluable for enhancing efficiency in logistics operations.
- Users appreciate the **user-friendly interface** of OptimoRoute, enhancing route planning and operational efficiency significantly.
- Users appreciate the **efficient scheduling management** of OptimoRoute, which enhances logistics operations and saves valuable time.

##### Cons

- Users face **inefficient routing** issues, particularly with address automation and the need for re-routing, impacting their workflow.
- Users note the **expensive pricing** of OptimoRoute, often needing alternative solutions due to costs despite its effectiveness.
- Users find **routing issues** in OptimoRoute frustrating, especially with scheduling and re-routing challenges that affect efficiency.
- Users struggle with **scheduling issues** in OptimoRoute, particularly in assigning multiple routes to a single driver on the same day.
- Users find the **complex interface** of OptimoRoute challenging, particularly for customizing routes and managing overlaps.

#### What Are Recent G2 Reviews of OptimoRoute?

**["Reliable, Low-Maintenance Route Optimisation That Pays for Itself"](https://www.g2.com/survey_responses/optimoroute-review-12951283)**

**Rating:** 5.0/5.0 stars

_— Thomas S._

[Read full review](https://www.g2.com/survey_responses/optimoroute-review-12951283)

**["Effortless Customer Routing with OptimoRoute"](https://www.g2.com/survey_responses/optimoroute-review-12978976)**

**Rating:** 4.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/optimoroute-review-12978976)

### [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews)

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to sending an invoice or otherwise closing the entire sequence, OFSC connects all these activities using patented technologies. Oracle Field Service Cloud includes the following modules: Forecasting, Capacity Management, Routing, Core Manage, Mobility, Smart Location, Field Collaboration, and Customer Communication and can be integrated to any CRM, ERP system in the cloud or on-premise. It is device agnostic, offering the greatest flexibility and an intuitive ease of use. Oracle Field Service Cloud was built on an acquisition of TOA Technologies in 2014.

**Average Rating:** 4.0/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate Oracle Field Service Cloud?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Roles:** 8.8/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Oracle Field Service Cloud?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Top Industries:** Retail, Hospital & Health Care
- **Company Size:** 49% Large, 29% Medium

#### What Are Recent G2 Reviews of Oracle Field Service Cloud?

**["Oracle Field Service Cloud"](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-682735)**

**Rating:** 5.0/5.0 stars

_— Kristin T._

[Read full review](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-682735)

**["Exploring the opportunyties"](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-8640257)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-8640257)

#### What Are G2 Users Discussing About Oracle Field Service Cloud?

- [What is Oracle Field Service Cloud used for?](https://www.g2.com/discussions/what-is-oracle-field-service-cloud-used-for)
- [What is Oracle Field Service?](https://www.g2.com/discussions/what-is-oracle-field-service)
- [What is IFS FSM?](https://www.g2.com/discussions/oracle-field-service-cloud-what-is-ifs-fsm)
- [What is SAP field service management?](https://www.g2.com/discussions/what-is-sap-field-service-management)
- [What is Oracle Field Service Cloud?](https://www.g2.com/discussions/what-is-oracle-field-service-cloud)

### [Badger Maps](https://www.g2.com/products/badger-maps/reviews)

Your field sales tool kit to sell more– Badger Maps is the top rated mobile app for B2B reps in the field and a total territory management for your entire field team. With Badger, outside sales & field service reps get a mobile app (available on both iPhone and Android) that cuts drive time, improves data collection, and increases sales. Activities that were once a time sink like customer mapping, route planning, scheduling, data collection, and reporting are all made easy with Badger’s mobile mapping app. Paired with a suite of territory management tools that includes performance dashboards and a robust territory mapping interface, Badger Maps will enhance the workflows of everyone on your field team with features like: Route Planner & Mobile Sales Mapping - Fit 2 more meetings into each day by optimizing routes with up to 120 stops. - Visualize all your Accounts, Contacts, Leads, and Opportunities on an interactive map on your phone. - Filter and colorize accounts by custom metrics like priority status or last order date to instantly spot your best opportunities as you plan your day. - Plan and save all your routes in advance so you never fly blind on the road. Scheduling & Reminders - Sync routes to your calendar with the touch of the button. - Get alerts for follow-ups or nearby accounts that need attention. Mobile Lead Generation - Find new, qualified leads near your route– great for downtime on the road! Data Collection & A Mobile CRM Front-End - Take notes, capture photos, and keep all your customer information up to date from your phone. - Automatically sync all your data with the leading CRMs including Salesforce, HubSpot, Zoho, Microsoft Dynamics, NetSuite, Pipedrive, monday.com, Veeva, Insightly, SugarCRM, and more. - Map and access all your CRM data in the field. See the relationship between different data types so you’re never left fumbling for the information you need to serve your customers. Reporting & Mileage Tracking - Get automated reports summarizing your routes and customer activity. - Generate mileage tracking reports that make submitting your expenses easy. Territory Mapping & Management - See all your reps’ data represented in performance dashboards and customizable charts & graphs. - Use territory alignment software to automatically balance and optimize your territories. - Automate lead routing to assign new leads to the right territory instantly- no manual work needed! - Create competitions and incentivize your reps with dynamic leaderboards. - Uncover insights with territory mapping tools like heat maps, bubble maps, thematic maps & more. Get a free 14-day trial, integrated with your CRM. With optimized routes, Badger pays for itself with just the savings on gas!

**Average Rating:** 4.7/5.0

**Total Reviews:** 334

#### How Do G2 Users Rate Badger Maps?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Roles:** 5.9/10 (Category avg: 8.6/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 7.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Badger Maps?

- **Seller:** [Badger Maps, Inc](https://www.g2.com/sellers/badger-maps-inc)
- **Company Website:** www.badgermapping.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @BadgerMaps  
2,095 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=021b05f4594b3343e666b908c162195e7f1d84ae3801edfc12d29b9f42ada54a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2719153%2F&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Territory Manager, Owner
- **Top Industries:** Medical Devices, Wholesale
- **Company Size:** 63% Small, 24% Medium

#### What Do G2 Reviewers Say About Badger Maps?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Badger Maps, appreciating its smooth setup and intuitive features for efficiency.
- Users appreciate the **visual mapping feature** of Badger Maps, enhancing organization and productivity in planning daily routes.
- Users value the **route optimization** feature of Badger Maps, enhancing efficiency and streamlining their daily tasks.
- Users value the **route planning features** of Badger Maps, enhancing efficiency and ease in managing client visits.
- Users appreciate the **responsive and helpful customer support** from Badger Maps, enhancing their overall mapping experience.

##### Cons

- Users experience **routing issues** with Badger Maps, leading to backtracking and inefficiencies in navigation.
- Users experience issues with **navigation accuracy** and limited search capabilities in Badger Maps, affecting their efficiency.
- Users find the **pricing to be high** compared to its features, especially for limited usage scenarios.
- Users suggest that **improvement in sync and functionality** between mobile and online versions is needed for better efficiency.
- Users feel the **route optimizer overlooks appointment times** , leading to inefficiencies and limits on account management features.

#### What Are Recent G2 Reviews of Badger Maps?

**["Infield Makes Trip Planning and Record Keeping Easy—with Responsive Support"](https://www.g2.com/survey_responses/badger-maps-review-12707794)**

**Rating:** 5.0/5.0 stars

_— Lisa R._

[Read full review](https://www.g2.com/survey_responses/badger-maps-review-12707794)

**["Efficient Travel Planning with Exceptional Support"](https://www.g2.com/survey_responses/badger-maps-review-13068393)**

**Rating:** 5.0/5.0 stars

_— Laura G._

[Read full review](https://www.g2.com/survey_responses/badger-maps-review-13068393)

#### What Are G2 Users Discussing About Badger Maps?

- [How does route planning software work?](https://www.g2.com/discussions/how-does-route-planning-software-work) - 1 comment
- [Are Badger maps free?](https://www.g2.com/discussions/are-badger-maps-free) - 3 comments
- [What is the best route planning software?](https://www.g2.com/discussions/what-is-the-best-route-planning-software) - 3 comments
- [How does Badger app work?](https://www.g2.com/discussions/how-does-badger-app-work) - 2 comments

### [Knowify](https://www.g2.com/products/knowify/reviews)

\*\*NEW\*\* - Knowify now connects directly to AI platforms like Claude and ChatGPT. No generic AI advice. No reports to build. No analyst to hire. Just the insights you need to grow with confidence. ✅ “What jobs need my attention this week?” ✅ “What’s my WIP this month?” ✅ “Who’s making me the most money on commercial work?” Every job. Every number. Everything that drives profitability. Any question you’ve every had about your business. Now all you have to do is ask. ------------------------------------------------- Knowify is job management software built for trade contractors. Founded in New York City, with team members across the U.S. and Canada, Knowify supports growing subcontractors with teams ranging from 2 to 200. The platform is trusted by contractors across trades like electrical, plumbing, HVAC, drywall, and remodeling. Knowify brings estimating, job costing, scheduling, time tracking, and invoicing together in one platform. It supports construction-specific workflows including AIA billing, change orders, certified payroll, and prevailing wage tracking. Mobile tools keep field teams connected to the office, and everything stays in sync with QuickBooks Online, QuickBooks Payroll, QuickBooks time, QuickBooks Payments, and Intuit Enterprise Suite through a best-in-class two-way integration. Knowify helps contractors stay organized, on schedule, and profitable. With real-time visibility into costs and progress, contractors can manage every job more efficiently and make confident financial decisions. Knowify replaces spreadsheets and disconnected tools with one system built to support growing construction businesses. Most importantly - our fully U.S.-based support team is full of real people ready to talk and help you solve the challenges in your business. We're proud partners of the trades - and proud of our commitment to top quality software and service.

**Average Rating:** 4.5/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Knowify?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Roles:** 6.2/10 (Category avg: 8.6/10)
- **Analytics:** 7.5/10 (Category avg: 8.4/10)
- **Location:** 7.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Knowify?

- **Seller:** [Knowify](https://www.g2.com/sellers/knowify)
- **Company Website:** www.knowify.com
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @knowify  
970 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=937181fb8d2ce1725195e77f3332708748d756501e78ff90d094ffa7367a71b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fknowify-llc&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Construction
- **Company Size:** 85% Small, 12% Medium

#### What Do G2 Reviewers Say About Knowify?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of Knowify, making navigation intuitive and enhancing overall efficiency.
- Users praise the **superior customer support** of Knowify, highlighting responsiveness and effective one-on-one trainings.
- Users appreciate the **seamless data management** of Knowify, enhancing efficiency and integration across platforms.
- Users appreciate the **efficient improvements** in Knowify, enhancing business management with robust features and seamless integrations.
- Users value the **user-friendly interface and exceptional customer service** provided by Knowify, enhancing their overall experience.

##### Cons

- Users note the **improvement needed** in commission calculations and service reports for better invoicing support.
- Users find the **missing features** in Knowify limit functionality, particularly with contract job management and client communication.
- Users face **access limitations** , complicating clock-in processes and restricting essential functions for staff efficiency.
- Users struggle with **invoicing issues** , including tax discrepancies and a lack of customization in templates and proposal revisions.
- Users express frustration with **limited customization** in Knowify, especially regarding reporting and invoicing features.

#### What Are Recent G2 Reviews of Knowify?

**["Knowify Covers All the Bases with Straightforward Workflows and Phenomenal Support"](https://www.g2.com/survey_responses/knowify-review-13169989)**

**Rating:** 4.5/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/knowify-review-13169989)

**["Knowify is a Game-Changer!"](https://www.g2.com/survey_responses/knowify-review-9093333)**

**Rating:** 5.0/5.0 stars

_— Sully S._

[Read full review](https://www.g2.com/survey_responses/knowify-review-9093333)

#### What Are G2 Users Discussing About Knowify?

- [What is AIA billing?](https://www.g2.com/discussions/knowify-what-is-aia-billing)
- [What is AIA billing?](https://www.g2.com/discussions/what-is-aia-billing)
- [Does Knowify work with QuickBooks desktop?](https://www.g2.com/discussions/knowify-does-knowify-work-with-quickbooks-desktop)
- [Does Knowify work with QuickBooks desktop?](https://www.g2.com/discussions/does-knowify-work-with-quickbooks-desktop)
- [What does Builder trend do?](https://www.g2.com/discussions/knowify-what-does-builder-trend-do)

### [Odoo Field Service](https://www.g2.com/products/odoo-field-service/reviews)

Deliver excellent services to your customers everywhere with the Odoo Field Service app! The Odoo Field Service app allows you to easily manage your work days from anywhere on any device. The days of needing to install software, or worrying about device compatibility, are long gone! Simply open your web browser and get your work done. It’s really that easy. In our latest version, users can add products tracked by lots or serial numbers to tasks, indicate the number of products used during a visit in one click, and all Field Service tasks that are generated from a Sales Order now refer to the delivery address of the customer. There’s also been a unification of the form views of Project tasks and Field Service tasks to ensure a smoother workflow. Users can schedule appointments, assign tasks to employees, plan the daily itinerary, track working times, send quotes, and invoice customers - all in one fully-integrated, easy-to-use solution.

**Average Rating:** 4.1/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Odoo Field Service?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Roles:** 9.6/10 (Category avg: 8.6/10)
- **Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Location:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Odoo Field Service?

- **Seller:** [Odoo](https://www.g2.com/sellers/odoo)
- **Year Founded:** 2005
- **HQ Location:** Brussels, Belgium
- **Twitter:** @Odoo  
55,391 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a5c2909893f928df131888ff32e9c04d541ff4f4e70d91d927b1d18bacee41c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F633558%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,815 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 69% Small, 25% Medium

#### What Are Recent G2 Reviews of Odoo Field Service?

**["Great user experience & easy to manage the business"](https://www.g2.com/survey_responses/odoo-field-service-review-7009757)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/odoo-field-service-review-7009757)

**["FLEXIBLE AND CONVENIENT"](https://www.g2.com/survey_responses/odoo-field-service-review-7528066)**

**Rating:** 4.0/5.0 stars

_— Mohammad I._

[Read full review](https://www.g2.com/survey_responses/odoo-field-service-review-7528066)

#### What Are G2 Users Discussing About Odoo Field Service?

- [What is Odoo Field Service used for?](https://www.g2.com/discussions/what-is-odoo-field-service-used-for)

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