I like that SAP Field Service Management helps me find information pretty quickly, all in one program. I can see pertinent information like names, employee history, current tasks, and expired tasks all on one page. I can sort employee history in ascending or descending order, choose expired or non-expired tasks, and load the company’s entire personnel list and download it into an Excel spreadsheet. It has improved and become a little bit more user friendly, though that takes some experience. Review collected by and hosted on G2.com.

I sometimes have issues with the coding and would like easier codes. SAP Field Service Management logs me out after maybe 5 to 10 minutes of being idle. The setup takes some time, approvals can take a while, and it wasn’t as easy as I expected. It has become a little more user-friendly, but that still takes some experience. Review collected by and hosted on G2.com.