![Thomas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas B.")
TB

Thomas B.

Risk Advisory Manager

Mid-Market (51-1000 emp.)

2/8/2024

"Service Fusion Continued Excellene"

4.5/5

What do you like best about Service Fusion?

The unlimited user pricing has been a very welcome item for us as we continue to grow and scale our business and we are not hindered by additional costs for adding and onboarding users and allowing us to be cost effective as a growing team. Review collected by and hosted on G2.com.

What do you dislike about Service Fusion?

I would like to see the mobile application get an update and overhaul. There are main issues concerning lagging interfaces, slow loading times, and a lack of offline capability, which can hinder field operations in areas with poor connectivity and affect our ability to effectively get and give real time updates Review collected by and hosted on G2.com.

What problems is Service Fusion solving and how is that benefiting you?

Service Fusion is allowing our company to get real time updates on services being performed rather than updates that were sometimes on a periodic basis when people had time to make updates. By using Service Fusion they are able to quickly and efficiently make updates to projects. This has allowed us to get real time reporting and metrics updated. Review collected by and hosted on G2.com.

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Response from Melanie Wright of Service Fusion

[Editedit](https://www.g2.com/survey_responses/service-fusion-review-9213983/official_response/edit)

Thank you for your feedback. We are happy to hear Service Fusion is helping to make your business more efficient and efficient.

Rating Updated (7/10/2026)
Validated ReviewerIncentivizedSource: G2 invite

See what 123 reviewers think of Service Fusion

4.1 out of 5 · Verified reviews from real users

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