--- title: Odoo Field Service Reviews meta_title: 'Odoo Field Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Odoo Field Service works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 16 scale: '5' date_modified: '2026-07-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Odoo Field Service Reviews **Vendor:** Odoo **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 16 ## About Odoo Field Service Deliver excellent services to your customers everywhere with the Odoo Field Service app! The Odoo Field Service app allows you to easily manage your work days from anywhere on any device. The days of needing to install software, or worrying about device compatibility, are long gone! Simply open your web browser and get your work done. It’s really that easy. In our latest version, users can add products tracked by lots or serial numbers to tasks, indicate the number of products used during a visit in one click, and all Field Service tasks that are generated from a Sales Order now refer to the delivery address of the customer. There’s also been a unification of the form views of Project tasks and Field Service tasks to ensure a smoother workflow. Users can schedule appointments, assign tasks to employees, plan the daily itinerary, track working times, send quotes, and invoice customers - all in one fully-integrated, easy-to-use solution. ## Odoo Field Service Reviews ### 1. It is easy to use and simple **Rating:** 3.5/5.0 stars **Reviewed by:** Ksharapani W. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Odoo Field Service?** The time sheet is the best feature we are using. It is easy to use and understand the UI. Group by feature is helpful in my work. Mobile applications are also very covenant. **What do you dislike about Odoo Field Service?** I am not much like the UI of the main page. It is too fancy, and the colors are not user-friendly. It has old-looking icons and style. I like to have more helpful information on this page. **What problems is Odoo Field Service solving and how is that benefiting you?** Time tracking is the bigest problem in our company. We tried different solutions. But odoo gives the best experience to us. Now log time is not a big problem to us. ### 2. FLEXIBLE AND CONVENIENT **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammad I. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Odoo Field Service?** TRACKING OF TRANSACTIONS, SWITCHING BETWEEN COMPANIES, BETTER PRESENTATION **What do you dislike about Odoo Field Service?** DATA LOADING ISSUANCE, INVOICING ISSUES AS OUR BUSINESS NATURE DIFFERS FROM NORMAL BUSINESS **What problems is Odoo Field Service solving and how is that benefiting you?** ITS SOLVED MY TIME MANAGEMENT IN ATTAINING DATA EASILY, PREVIOUSLY I HAD TO FACE TIME MANAGEMENT DUE TO THE TIME CONSUMPTION REQUIRED, NOW IT SIS BEEN SOLVED BY ODOO ### 3. Field services in Odoo can cover a lot of aspects for site visits and site visits planning **Rating:** 3.5/5.0 stars **Reviewed by:** Rabie B. | Digital Solutions Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Odoo Field Service?** I like how users can timesheet so that managers can identify labor cost, add materials on the task which are then reflected on related sales orders (time & material) **What do you dislike about Odoo Field Service?** From a point of cost analysis, it lacks certain details that can be added, like running an planned vs actual cost budget on both the task level and project level. It is best suited for consultancy companies **What problems is Odoo Field Service solving and how is that benefiting you?** It introduces an automated workflow between sales module and field services module, where automatic tasks are generated for service items that are added on sales orders. It also helps users with tracking all the tasks that are related to a sales order easily ### 4. Great user experience & easy to manage the business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2022 **What do you like best about Odoo Field Service?** Odoo Field Service helps us control our services and the products we are selling in each project. It's easy to use even for the less technical people from my team. **What do you dislike about Odoo Field Service?** Sometimes when working with the mobile app, my team get troubles having access to the information because of lack of internet or service while working in rural areas. **What problems is Odoo Field Service solving and how is that benefiting you?** It's helping us with maintaining/planning the right schedules for my employees, helps us to do the right billing at the right time and control our inventory on hand in the best way possible. ### 5. A practical ERP software for a fraction of the price compared to other applications in the market **Rating:** 4.0/5.0 stars **Reviewed by:** Faisal K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Odoo Field Service?** The interface is user-friendly, information on dashboard is comprehensive yet easy to understand, task integration and follow up is easy. **What do you dislike about Odoo Field Service?** The software has good value for money. Initial setup takes a bit of time and effort. Rest is smooth. **What problems is Odoo Field Service solving and how is that benefiting you?** Tasks assigned to different field engineers are easy to review and update. Process workflow is simple and takes minimum time to update and show real-time progress. ### 6. Great feature for workers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Odoo Field Service?** This feature enable to monitor and maintain workorders **What do you dislike about Odoo Field Service?** Learning curve to the new users. This is something that needed to be studied in order to familiarize/know the feature **What problems is Odoo Field Service solving and how is that benefiting you?** Enable to monitor workers thru this feature accurately ### 7. Very easy to use and can easily navigate through **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Odoo Field Service?** Easy to learn, very well organized and can easily navigate through **What do you dislike about Odoo Field Service?** Reconciliations can be a but of a headache when uploading your bank statements as some don't automatically match your books **What problems is Odoo Field Service solving and how is that benefiting you?** Accounting ### 8. A perfect field service module **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Odoo Field Service?** It perfectly suites your business if you are working in a service providing sector **What do you dislike about Odoo Field Service?** It is not in a state for all business to adopt as there can be more fields added generally which suits many more business **What problems is Odoo Field Service solving and how is that benefiting you?** It really solves the problem of sending a service person to onsite and tracking the same ### 9. The best field service app **Rating:** 4.5/5.0 stars **Reviewed by:** IRFAN A. | Python Odoo Developer , Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Odoo Field Service?** The user interface and the workflow is good and is most likely to recommend **What do you dislike about Odoo Field Service?** Some more general features can be added for more use **What problems is Odoo Field Service solving and how is that benefiting you?** The onsite technical assistance can be easily managed ### 10. One of the best field service **Rating:** 4.0/5.0 stars **Reviewed by:** Mily S. | Odoo/Python Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Odoo Field Service?** More easy user interface and best workflow **What do you dislike about Odoo Field Service?** The field service lack some generic needs of integration with map **What problems is Odoo Field Service solving and how is that benefiting you?** Best onsite service technician management application ### 11. You have to love odoo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Odoo Field Service?** Easy to scheduling appointments, assigning tasks to employees. I also like the ability to generate invoices and quotations in Odoo all integrated into a single system. **What do you dislike about Odoo Field Service?** Nothing really special to dislike. So far we had a good run. **What problems is Odoo Field Service solving and how is that benefiting you?** I think the most important was to generate invoices and quotations ### 12. Simple to use, not expensive at all. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Odoo Field Service?** Simplicity in dealing with the platform and there is no complexity of other platforms **What do you dislike about Odoo Field Service?** Sometimes lack flexibility in creating and extracting reports **Recommendations to others considering Odoo Field Service:** Simple to use, not expensive at all. **What problems is Odoo Field Service solving and how is that benefiting you?** Use one platform to assemble customer maintenance orders data and a simple graphical user interface for use. ### 13. Easy integration and follow up for large teams. **Rating:** 3.5/5.0 stars **Reviewed by:** Christophe D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Odoo Field Service?** The upside of this app is integration with various other modules. It only needs little adjustments to adapt to specific cases but coming from CRM to confirmed sales order automatically creating a Task in project that can be taken on by technicians in the Field Service modules skips a lot of manual steps wasting precious time. **What do you dislike about Odoo Field Service?** When billing a finished Field Service case invoice is split into 2 parts. One for labor and one for products. This takes a little while to get used to. Adding products to Field Service is not always easy without the right gear and can be slow at some times. **Recommendations to others considering Odoo Field Service:** Take a tour, try the app there are chances you will love it. **What problems is Odoo Field Service solving and how is that benefiting you?** Field Service task are created automatically from Sales orders or can be manually added. When these demands can come from different teams and persons having everything ending up in the same place leave little room for mistakes. The follow up on spent hours and/or products is perfect for analysis or even in case of discussion with the customer. Everything is kept and can be traced back. In short, better track record, better follow up and less time consuming. ### 14. Super easy for facility management **Rating:** 4.0/5.0 stars **Reviewed by:** Wassim G. | Principal CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about Odoo Field Service?** Designing custom worksheets templates and attaching them to work orders **What do you dislike about Odoo Field Service?** The map view is not helpful, it do not contain grouping or routing, but it’s good that there’s a view on google maps button. **What problems is Odoo Field Service solving and how is that benefiting you?** Communicating with the technical team when they are on site and tracking the activities they execute and the spare parts they used ### 15. Odoo Field Service works well. But it is not good for recurring tasks **Rating:** 2.5/5.0 stars **Reviewed by:** Rodolphe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2020 **What do you like best about Odoo Field Service?** It is easy to use on Phone for users who works on Site **What do you dislike about Odoo Field Service?** We have a lot of recurring tasks, and it is very long to planned each of them **Recommendations to others considering Odoo Field Service:** Integration / sync with Google Calendar **What problems is Odoo Field Service solving and how is that benefiting you?** The link between Customer <=> Project <=> Task on Site <=> Invoices. ### 16. We love the Field Service App. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2020 **What do you like best about Odoo Field Service?** This is easy for field techs to be able open new tickets on the fly while working remotely. **What do you dislike about Odoo Field Service?** Nothing to comment, we have not found any issues with this module. **Recommendations to others considering Odoo Field Service:** Give it a chance, it looks to simple to be a constructive tool, but it is a powerful tool to keep your business operating in the field. **What problems is Odoo Field Service solving and how is that benefiting you?** It maximizes tech utilization, and eliminates having paper time sheets that have to be entered in the database. The access to import the data is at your fingertips. ## Odoo Field Service Discussions - [What is Odoo Field Service used for?](https://www.g2.com/discussions/what-is-odoo-field-service-used-for) - [View Odoo Field Service pricing details and edition comparison](https://www.g2.com/products/odoo-field-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+21%3A50%3A34+-0500&secure%5Bsession_id%5D=c3f954b9-48c4-4d63-a0a8-d1b42b4efd7a&secure%5Btoken%5D=cd9f801820238fc1019e639485b89b19c6a540953eaa5c23639b2013d0191c9f&format=llm_user) ## Odoo Field Service Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Odoo Field Service Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (500 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews)