# Best Enterprise Feedback Management Software for Medium-Sized Businesses - Page 3

## How Many Enterprise Feedback Management Software Products Does G2 Track?

**Total Products under this Category:** 277

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Recollective (+0.69%) - Among all products in this category, Recollective recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Enterprise Feedback Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,900+ Authentic Reviews
- 277+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Feedback Management Software
 ![G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-feedback-management/grids.png?focus%5B%5D=5494&focus%5B%5D=57328&focus%5B%5D=15310&focus%5B%5D=73862&focus%5B%5D=19287&focus%5B%5D=25583&focus%5B%5D=61042&focus%5B%5D=8363)

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, ReputationStacker, Delighted, Kapture CX, Simplesat, and UserTesting.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=reputationstacker&focus%5B%5D=delighted&focus%5B%5D=kapture-cx&focus%5B%5D=simplesat&focus%5B%5D=usertesting&segment=mid-market)

**Sponsored**

### GateKeeper Proximity Authentication

Proximity MFA for shared workstations. MFA for Shared Computers is a cutting-edge security solution designed to enhance user authentication and access control in environments where multiple users share computing resources. This innovative approach allows individuals to log in using their physical presence rather than traditional passwords, creating a seamless and secure experience across computers, VPNs, websites, and desktop applications. Patented and designed for rugged environments including law enforcement, healthcare, manufacturing (ICS/OT cybersecurity), and compliance. Targeted primarily at organizations that require stringent security measures, such as healthcare providers, financial institutions, and government agencies, this solution addresses common challenges associated with password management. By eliminating the need for users to remember or type passwords, it significantly reduces the risk of forgotten credentials, password resets, and the chaos that often accompanies password management. The continuous authentication feature ensures that users remain securely logged in as long as they are present, while automatically locking the system when they step away, thus preventing unauthorized access. Key features of MFA for Shared Computers include passwordless proximity login, which utilizes a wireless key to authenticate users effortlessly. This technology allows passwords to auto-fill across various platforms, including electronic health records (EHRs) like Allscripts PM and eClinicalWorks, as well as web applications such as Office365 and banking sites. The solution integrates seamlessly with existing systems such as Active Directory, Okta, and RADIUS, ensuring that organizations can maintain their current infrastructure while enhancing security protocols. The benefits of adopting this solution extend beyond mere convenience. Organizations can automate access control and ensure compliance with various regulatory standards, including CMMC, CJIS, HIPAA, and NIS2. By streamlining user authentication processes, businesses can improve productivity while maintaining a high level of security. The ability to manage passwords efficiently across shared computers not only enhances user experience but also fortifies overall organizational security, making it an essential tool for any entity looking to safeguard sensitive information in a shared computing environment.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=32&secure%5Bchosen_at%5D=2026-08-06T05%3A14%3A57Z&secure%5Bdisplayable_resource_id%5D=2267&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=117202&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=117202&secure%5Bresource_id%5D=32&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-feedback-management%2Fmid-market%3Fpage%3D3&secure%5Btoken%5D=edee1c3890574bac6ecced482e3258e1fc36db744fa477fbea768365b4c58b61&secure%5Burl%5D=https%3A%2F%2Fwww.gkaccess.com&secure%5Burl_type%5D=company_website)

### [WEVO](https://www.g2.com/products/wevo/reviews)

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences.

**Average Rating:** 4.7/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate WEVO?

- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind WEVO?

- **Seller:** [WEVO](https://www.g2.com/sellers/wevo)
- **Year Founded:** 2017
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @Wevoconversion  
1,010 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=222de472c9ff19f8a4fa08ce1eda492b09708dc885e50185ecf6dc30603cb729&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10629336%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Higher Education
- **Company Size:** 46% Medium, 27% Large

#### What Are Recent G2 Reviews of WEVO?

**["Democratizing Research for a larger team"](https://www.g2.com/survey_responses/wevo-review-8351604)**

**Rating:** 5.0/5.0 stars

_— Noah H._

[Read full review](https://www.g2.com/survey_responses/wevo-review-8351604)

**["Incredible amounts of data and insights from just a single WEVO study!"](https://www.g2.com/survey_responses/wevo-review-7368822)**

**Rating:** 5.0/5.0 stars

_— Samantha O._

[Read full review](https://www.g2.com/survey_responses/wevo-review-7368822)

#### What Are G2 Users Discussing About WEVO?

- [What is WEVO used for?](https://www.g2.com/discussions/what-is-wevo-used-for)

### [Unwrap.ai](https://www.g2.com/products/unwrap-ai/reviews)

At Unwrap, we're on a mission to help fill the world with products people love. Our customer intelligence platform integrates with all of your feedback sources (support tickets, reviews, surveys, and more), then proactively extracts patterns and trends from your feedback and surfaces them to you. With a deeper understanding of all your customers, Unwrap helps you build your product roadmap in confidence, and helps you prevent churn by shipping features users actually want.

**Average Rating:** 4.8/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Unwrap.ai?

- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Unwrap.ai?

- **Seller:** [Unwrap.ai](https://www.g2.com/sellers/unwrap-ai)
- **Company Website:** unwrap.ai
- **Year Founded:** 2022
- **HQ Location:** Santa Barbara, California
- **Twitter:** @unwrapai  
152 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e40d58f68df3ad688a24a6996f4a3bee6240b238a8acc8d7753d9f5861ccd686&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funwrapai%2F&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 50% Medium, 27% Large

#### What Do G2 Reviewers Say About Unwrap.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of synthesizing customer feedback** with Unwrap's AI, enhancing insights and prioritization significantly.
- Users find Unwrap.ai to be incredibly **easy to use** , with an intuitive design that ensures quick mastery of the platform.
- Users find Unwrap.ai's **helpful and responsive support** invaluable, enhancing their workflow and addressing customer needs efficiently.
- Users value the **time-saving insights** from Unwrap.ai, enabling quick identification of customer issues and trends.
- Users commend Unwrap.ai for its **commitment to continuous improvement** and attentive customer support driving valuable features.

##### Cons

- Users find the **interface not intuitive** , making it challenging to organize and manage feedback efficiently.
- Users find **limited tools** hinder their ability to efficiently visualize and manage feedback customization in Unwrap.ai.
- Users report a **poor understanding** of feedback due to limited accuracy in AI groupings and clunky manual processes.
- Users find the **search functionality lacking** , requiring constant manual adjustments for effective data retrieval and analysis.
- Users note the **limited visualization tools** in Unwrap.ai, though the AI's trend detection is highly valued.

#### What Are Recent G2 Reviews of Unwrap.ai?

**["Unwrap Makes Feedback Reporting Effortless with Powerful AI, Dashboards, and Support"](https://www.g2.com/survey_responses/unwrap-ai-review-12700187)**

**Rating:** 5.0/5.0 stars

_— Marcello B._

[Read full review](https://www.g2.com/survey_responses/unwrap-ai-review-12700187)

**["Real-Time Alerts Turn Customer Feedback Into Actionable Insights"](https://www.g2.com/survey_responses/unwrap-ai-review-12579424)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consumer Electronics_

[Read full review](https://www.g2.com/survey_responses/unwrap-ai-review-12579424)

### [CallidusCloud Clicktools](https://www.g2.com/products/calliduscloud-clicktools/reviews)

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more... Clicktools and Salesforce seamlessly integrate, enabling organizations to automate and centralize VoC initiatives: • CAPTURE customer insight through surveys, scripts, conditional questioning, and forms. • REFINE service and CRM data with contextual customer sentiment. • ENGAGE customers with deep insights automatically to drive loyalty and improve lifetime value.

**Average Rating:** 4.3/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate CallidusCloud Clicktools?

- **Ease of Use:** 8.4/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CallidusCloud Clicktools?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®
- **Ownership:** NYSE:SAP

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Large, 39% Medium

#### What Are Recent G2 Reviews of CallidusCloud Clicktools?

**["Technical Survey Tool for Salesforce Pros"](https://www.g2.com/survey_responses/calliduscloud-clicktools-review-4198542)**

**Rating:** 4.5/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/calliduscloud-clicktools-review-4198542)

**["Clicktools at its best!"](https://www.g2.com/survey_responses/calliduscloud-cx-review-304666)**

**Rating:** 5.0/5.0 stars

_— Aniket D._

[Read full review](https://www.g2.com/survey_responses/calliduscloud-cx-review-304666)

#### What Are G2 Users Discussing About CallidusCloud Clicktools?

- [What is CallidusCloud Clicktools used for?](https://www.g2.com/discussions/what-is-calliduscloud-clicktools-used-for)

### [Alchemer Digital](https://www.g2.com/products/alchemer-digital/reviews)

Alchemer Digital helps you capture feedback and engage customers right where their experience happens—inside your app or on your website. Instead of waiting for feedback after the fact, you can ask, listen, and act in the moment. Trigger in-app and on-site surveys, prompts, and messages based on real customer behavior. Whether someone completes a key action, hits a friction point, or shows signs of churn, Alchemer Digital lets you reach them with the right message at the right time—without disrupting their experience. Go beyond basic feedback collection. With precise targeting and real-time delivery, you can uncover what’s driving engagement, identify issues before they turn into churn, and guide customers toward better outcomes while they’re still active. And because Alchemer Digital connects with your broader systems, feedback doesn’t sit in a dashboard. It flows to the right teams, triggers follow-ups, and supports closed-loop feedback—so you can respond quickly and keep improving. Built for product, marketing, and customer teams, Alchemer Digital makes it easy to improve engagement, increase retention, and turn everyday interactions into meaningful insights. This is why many of the largest brands in the world, including, CNN, JetBlue, eBay, Safeway, and FanDuel, engage their mobile customers with Alchemer Mobile.

**Average Rating:** 4.3/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate Alchemer Digital?

- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.8/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Alchemer Digital?

- **Seller:** [Alchemer](https://www.g2.com/sellers/alchemer)
- **HQ Location:** Louisville, CO
- **Twitter:** @AlchemerHQ  
7,024 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03a0d564cb4e0b44f2c54bc034945baaedd316436c84275f85c07fb360389148&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F712662%2F&secure%5Burl_type%5D=linkedin_company_website)  
232 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Senior Product Manager
- **Top Industries:** Telecommunications, Financial Services
- **Company Size:** 45% Large, 38% Medium

#### What Are Recent G2 Reviews of Alchemer Digital?

**["Feedback helps us help our members"](https://www.g2.com/survey_responses/alchemer-digital-review-5468917)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/alchemer-digital-review-5468917)

**["Apptentive is a great tool to increase your app ratings & deliver messages & surveys to your users."](https://www.g2.com/survey_responses/alchemer-digital-review-7344060)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/alchemer-digital-review-7344060)

#### What Are G2 Users Discussing About Alchemer Digital?

- [What is Apptentive used for?](https://www.g2.com/discussions/what-is-apptentive-used-for)

### [Qualaroo](https://www.g2.com/products/qualaroo/reviews)

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves teams of the burdens that comes with user research. From your mobile app to web app, you can deploy Qualaroo’s trademark nudge and use features like advanced targeting, dynamic insight reporting, sentiment analysis and more. Leading brands like Zillow, Lenovo, Twilio, TripAdvisor trust Qualaroo to capture qualitative feedback that drives real business results.

**Average Rating:** 4.3/5.0

**Total Reviews:** 46

#### How Do G2 Users Rate Qualaroo?

- **Ease of Use:** 8.4/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Qualaroo?

- **Seller:** [Qualaroo](https://www.g2.com/sellers/qualaroo)
- **Year Founded:** 2012
- **HQ Location:** San Antonio, TX
- **Twitter:** @Qualaroo  
36,879 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c27dbe2b5bb9d99396952ad910a3bfd80c2338429dd27c2f6c4e8a7ae0688fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqualaroo&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 46% Medium, 42% Small

#### What Do G2 Reviewers Say About Qualaroo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Qualaroo's **advanced targeting features** , enabling them to collect actionable feedback from the right audience.
- Users appreciate Qualaroo's **advanced targeting features** , enabling them to gather relevant feedback for significant improvements.
- Users value Qualaroo's **advanced targeting features** , enabling them to gather highly relevant and actionable feedback.
- Users value the **advanced targeting features** of Qualaroo, enabling precise feedback from relevant audiences for impactful improvements.
- Users appreciate Qualaroo's **advanced targeting features** , which ensure relevant feedback for meaningful improvements.

#### What Are Recent G2 Reviews of Qualaroo?

**["Reliable for quick customer insights"](https://www.g2.com/survey_responses/qualaroo-review-10878194)**

**Rating:** 4.5/5.0 stars

_— Akshay S._

[Read full review](https://www.g2.com/survey_responses/qualaroo-review-10878194)

**["Loved the usability"](https://www.g2.com/survey_responses/qualaroo-review-10878177)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/qualaroo-review-10878177)

#### What Are G2 Users Discussing About Qualaroo?

- [How do you use Qualaroo?](https://www.g2.com/discussions/how-do-you-use-qualaroo)
- [What is survey Survicate?](https://www.g2.com/discussions/qualaroo-what-is-survey-survicate)
- [How to use Qualaroo?](https://www.g2.com/discussions/how-to-use-qualaroo)
- [What does Qualaroo do?](https://www.g2.com/discussions/what-does-qualaroo-do)

### [TopBox](https://www.g2.com/products/topbox/reviews)

TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understanding B2B customer expectations, gaps, and opportunities, while also facilitating appropriate action across the organization. TopBox’s out-of-the-box reporting links B2B account-level feedback with financials to deliver actionable insights to the right people while also prioritizing the optimal improvement initiatives in as little as 30 days. Convert customer feedback into millions with incremental cross-sell and up-sell revenue, accelerate sales-ready leads, and improve win rates by 5x and higher. Turbo charge a Net Promoter® or Customer Success program with TopBox today.

**Average Rating:** 4.5/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate TopBox?

- **Ease of Use:** 7.7/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind TopBox?

- **Seller:** [Waypoint Research Group](https://www.g2.com/sellers/waypoint-research-group)
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @WaypointGrpB2B  
325 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a14816a502020b1addfc0d95c1d884063654248e1128ef429bceb9bb90bf1fa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F551149%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 93% Medium

#### What Are Recent G2 Reviews of TopBox?

**["G2 -TopBox - Lindsay"](https://www.g2.com/survey_responses/topbox-review-4811930)**

**Rating:** 5.0/5.0 stars

_— Lindsay B._

[Read full review](https://www.g2.com/survey_responses/topbox-review-4811930)

**["Topbox user since 2015"](https://www.g2.com/survey_responses/topbox-review-1595901)**

**Rating:** 4.5/5.0 stars

_— Tim A._

[Read full review](https://www.g2.com/survey_responses/topbox-review-1595901)

#### What Are G2 Users Discussing About TopBox?

- [What is TopBox used for?](https://www.g2.com/discussions/what-is-topbox-used-for)

### [Mopinion](https://www.g2.com/products/mopinion/reviews)

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. Mopinion provides you with the European #1 Feedback Software for Web, App and Email. At Mopinion, we make it easy for you to discover missing insights and optimise digital experiences. You know what users are doing. Now find out why. Mopinion Products: - Mopinion for Websites: Deliver an exceptional website experience. Get the inside scoop on how your customers experience your website so that you can drive strategy and boost engagement. - Mopinion for Apps: Grab a hold of powerful in-app insights. Collect powerful feedback from your native apps with our flexible and easy-to-install SDKs for iOS and Android. - Mopinion for Email: Boost engagement within email campaigns. It’s not just about clicks or opens anymore. Start sending the right message to your audience. Insights & Action: Stay on top of your user feedback with AI-powered feedback summarisation, trend identification, and the best data visualisation and action management tools at your fingertips. Connect your favorite tools with Mopinion: Mopinion integrates seamlessly with your favourite applications. Expand your possibilities and connect your apps to Mopinion. Technology: Mopinion provides tons of connectors and agile cloud services for data integration, feedback management, and automation so you’re up and running fast. Because we’re built on the best technologies, Mopinion is the most trusted name when it comes to analysing customer feedback from your websites and apps. Security: We understand the value of data, and provide solid security at all levels. Our team will do the utmost to keep your data safe and protected, and that is why Mopinion is ISO 27001 certified. All data transferred to and from our servers is encrypted via a SSL connection. The Mopinion platform is hosted with the world’s leading data center providers. Our data center partners are SOC 2 Type II and ISO 27001 certified. Join over 1500+ enterprises with forward-thinking digital teams such as Air France-KLM, Bol, Colgate-Palmolive, the Dutch Government, Efteling, Engie, France Travail, Kaufland, KPN, Scania, TomTom, TSB Bank, Vattenfall and many more. Mopinion is part of Netigate: The European leading AI-powered Experience Management platform. We help enterprises turn customer and employee insights into business growth.

**Average Rating:** 4.1/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Mopinion?

- **Ease of Use:** 8.1/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.1/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Mopinion?

- **Seller:** [Mopinion](https://www.g2.com/sellers/mopinion)
- **Year Founded:** 2013
- **HQ Location:** Rotterdam, South Holland, Netherlands
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f35d618f087e722eddc834ac0398d4692c019510beff1ac3e983cee822f5cc9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1141319%2F&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 50% Medium, 29% Large

#### What Are Recent G2 Reviews of Mopinion?

**["Super intuitive and powerful tool to gather user feedback!"](https://www.g2.com/survey_responses/mopinion-review-5111384)**

**Rating:** 4.0/5.0 stars

_— Petter A._

[Read full review](https://www.g2.com/survey_responses/mopinion-review-5111384)

**["Good software to start to listen to your users"](https://www.g2.com/survey_responses/mopinion-review-5133759)**

**Rating:** 4.0/5.0 stars

_— Roderik P._

[Read full review](https://www.g2.com/survey_responses/mopinion-review-5133759)

#### What Are G2 Users Discussing About Mopinion?

- [What is Mopinion used for?](https://www.g2.com/discussions/what-is-mopinion-used-for)

### [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews)

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

**Average Rating:** 4.5/5.0

**Total Reviews:** 341

#### How Do G2 Users Rate Swell?

- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.8/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Swell?

- **Seller:** [SocialSwell](https://www.g2.com/sellers/socialswell)
- **Year Founded:** 2016
- **HQ Location:** Salt Lake City, Utah
- **Twitter:** @Swell\_Reviews  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=90219892aa94332d4df35f24c16f9e22bd78f6a69ff7faff499ff205a0c1615e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17937029%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 87% Small, 12% Medium

#### What Are Recent G2 Reviews of Swell?

**["Awesome platform to contact our research participants. Private, easy to use... Great features"](https://www.g2.com/survey_responses/swell-review-8879327)**

**Rating:** 4.5/5.0 stars

_— Gina A._

[Read full review](https://www.g2.com/survey_responses/swell-review-8879327)

**["Modern developer workflow are impressive"](https://www.g2.com/survey_responses/swell-review-9932552)**

**Rating:** 4.0/5.0 stars

_— Khaloukhaev A._

[Read full review](https://www.g2.com/survey_responses/swell-review-9932552)

### [unitQ](https://www.g2.com/products/unitq/reviews)

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it. Video: https://vimeo.com/1185696845/72c8d2dbbf?share=copy&fl=sv&fe=ci

**Average Rating:** 4.5/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate unitQ?

- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.5/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind unitQ?

- **Seller:** [unitQ](https://www.g2.com/sellers/unitq)
- **Year Founded:** 2018
- **HQ Location:** Burlingame, California
- **Twitter:** @unitqsoftware  
219 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=593c56c9dd21c107a14224ac66205e94da37359a03e6ea8b89e63732f010979a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funitq%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Entertainment
- **Company Size:** 54% Medium, 38% Large

#### What Do G2 Reviewers Say About unitQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customizable and well-integrated insights** of unitQ, enhancing decision-making across various business functions.
- Users praise the **responsive customer support** of unitQ, enhancing their experience and optimizing feedback analysis.
- Users appreciate the **ease of use** of unitQ, finding it intuitive even for non-technical team members.
- Users value the **easy integrations** of unitQ, enhancing data analysis and collaboration among teams effortlessly.
- Users value the **efficiency** of unitQ, enhancing collaboration and decision-making across various business functions effortlessly.

##### Cons

- Users report **accuracy issues** with UnitQ, citing inconsistencies in data quality and delays that affect reliability.
- Users find the **complex setup** of unitQ challenging, especially without local support for assistance.
- Users struggle with **dashboard setup issues** and lack support during UK time zone for assistance.
- Users experience occasional **data inconsistencies** that can slightly affect the tool’s reliability and overall functionality.
- Users experience **minor inconsistencies in data quality** and delays, slightly impacting the overall reliability of UnitQ.

#### What Are Recent G2 Reviews of unitQ?

**["User feedback insights that supports strategic decision making and cross-functional collaboration"](https://www.g2.com/survey_responses/unitq-review-8127103)**

**Rating:** 5.0/5.0 stars

_— Elymae C._

[Read full review](https://www.g2.com/survey_responses/unitq-review-8127103)

**["Excellent Topic and Subcategory Mapping for Feedback"](https://www.g2.com/survey_responses/unitq-review-12755698)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/unitq-review-12755698)

### [Centercode](https://www.g2.com/products/centercode/reviews)

Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid results with minimal time investment. Imagine: continuous, up-to-the-minute customer insights ahead of every release. Centercode offers - Feedback automation, including sentiment-driven feedback forms, smart scoring, and workflows to eliminate the endless hours you spend copying and pasting feedback between tools. - Smart prioritization, which organizes your feedback based on its impact on product success and routes high-priority feedback to relevant teams automatically. - Tester automation, from finding testers to keeping them active in your projects. With fine-grained profiling, automated engagement, and community-building tools, your testers will love your tests as much as they love your product. - Project automation that automatically plans for you, manages tester engagement through machine learning, and distills results in easily digestible scores—ensuring your project’s success. - Turnkey dashboards and reports present robust analytics and scores. Centercode gets everyone speaking the same language and makes it simple to identify areas for improvement, communicate across teams, and demonstrate ROI. - Flexible APIs that enable anyone to create powerful integrations — no developer required. - The highest levels of security, reliability, privacy, and compliance so you can protect your customers and your organization. Centercode is GDPR and CCPA-compliant. 1 in 4 Fortune 100 companies relies on Centercode's powerful, data-centralized platform to bring customers to the product development table. Whether you're a solo act or a full-scale team, Centercode empowers you to create flexible projects, maintain high user participation rates, and produce continuous product insights to support high-speed development.

**Average Rating:** 4.3/5.0

**Total Reviews:** 108

#### How Do G2 Users Rate Centercode?

- **Ease of Use:** 7.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.6/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.8/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Centercode?

- **Seller:** [Centercode](https://www.g2.com/sellers/centercode)
- **Year Founded:** 2001
- **HQ Location:** Laguna Hills, CA
- **Twitter:** @Centercode  
1,830 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a868a892f97c894b8aa93560c3fff38862b6ac9d66cce70266b990913182af1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F80750%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Electronics, Computer Software
- **Company Size:** 44% Large, 33% Medium

#### What Are Recent G2 Reviews of Centercode?

**["Effortless Results and Feedback Submission"](https://www.g2.com/survey_responses/centercode-review-11919785)**

**Rating:** 4.0/5.0 stars

_— Jean-Marc P._

[Read full review](https://www.g2.com/survey_responses/centercode-review-11919785)

**["The most comprehensive customer engagement and feedback platform..."](https://www.g2.com/survey_responses/centercode-review-8719263)**

**Rating:** 5.0/5.0 stars

_— Chris M._

[Read full review](https://www.g2.com/survey_responses/centercode-review-8719263)

#### What Are G2 Users Discussing About Centercode?

- [What do you like most about Centercode for beta testing, and what challenges have you faced?](https://www.g2.com/discussions/what-do-you-like-most-about-centercode-for-beta-testing-and-what-challenges-have-you-faced)
- [What is Centercode used for?](https://www.g2.com/discussions/what-is-centercode-used-for) - 1 comment

### [Playvox Customer AI](https://www.g2.com/products/playvox-customer-ai/reviews)

As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversations for topics and sentiment and producing a continuously updated report on the most common user issues. As a Customer Support Manager, you can use the Prodsight app to stay on top of customer issues and reduce support ticket volumes by writing well-informed help articles. As a Product Manager, you can use the Prodsight app to identify feature requests and usability issues. This would help you prioritise product roadmaps, keep you grounded in customer feedback and get buy-in from your team mates. To find out what user issues Prodsight will unearth for you, start a free 7-day trial.

**Average Rating:** 4.6/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Playvox Customer AI?

- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.1/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Playvox Customer AI?

- **Seller:** [Playvox](https://www.g2.com/sellers/playvox)
- **Year Founded:** 2012
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @PlayVoxCX  
1,675 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b15d2d64fa41a2a03018f7055c1e37412e5d9b77d93fa2331fb66bae1c080c2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1085709%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services, Computer Software
- **Company Size:** 50% Medium, 39% Small

#### What Do G2 Reviewers Say About Playvox Customer AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of tracking issues** with Playvox Customer AI, enhancing the quality of service provided.
- Users appreciate the **ease of use** of Playvox Customer AI, effectively tracking issues for improved service quality.
- Users appreciate the **ease of tracking issues** with Playvox Customer AI, enhancing service quality significantly.
- Users appreciate the **tracking efficiency** of Playvox Customer AI, enabling seamless issue management for improved service quality.

#### What Are Recent G2 Reviews of Playvox Customer AI?

**["AI that transforms conversations into strategic decisions"](https://www.g2.com/survey_responses/playvox-customer-ai-review-12704949)**

**Rating:** 5.0/5.0 stars

_— Diana D._

[Read full review](https://www.g2.com/survey_responses/playvox-customer-ai-review-12704949)

**["The benefits of playvox"](https://www.g2.com/survey_responses/playvox-customer-ai-review-10544242)**

**Rating:** 5.0/5.0 stars

_— Moustafa A._

[Read full review](https://www.g2.com/survey_responses/playvox-customer-ai-review-10544242)

#### What Are G2 Users Discussing About Playvox Customer AI?

- [What is Playvox Customer AI used for?](https://www.g2.com/discussions/what-is-playvox-customer-ai-used-for)

### [SatisMeter](https://www.g2.com/products/satismeter/reviews)

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more. Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more). Save time by installing via one-click Segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language. Unlike many other products on the market, SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys. Best of all, top-tier support services and easy setup make it a favorite of the world's most customer-oriented SaaS companies. So don’t wait—start collecting better customer feedback today.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate SatisMeter?

- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 7.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SatisMeter?

- **Seller:** [SatisMeter](https://www.g2.com/sellers/satismeter)
- **Year Founded:** 2014
- **HQ Location:** Prague, Czech Republic
- **Twitter:** @satismeter  
639 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3e0dd6e38555ff99bfff39bde0afbc7adb74b1ca61254beb2294bf634465ba8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9349139%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 69% Small, 28% Medium

#### What Do G2 Reviewers Say About SatisMeter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of SatisMeter beneficial, requiring little training to navigate effectively.
- Users find SatisMeter's **ease of use** beneficial, requiring minimal training to navigate the interface effectively.

##### Cons

- Users experience **exporting issues** as each survey must be exported separately, complicating data management significantly.
- Users report **poor customer support** , finding it difficult to obtain help when questions arise.
- Users face **survey issues** including limited options, intrusive pop-ups, difficult data extraction, and poor customer support.

#### What Are Recent G2 Reviews of SatisMeter?

**["Incredible tool"](https://www.g2.com/survey_responses/satismeter-review-6968937)**

**Rating:** 5.0/5.0 stars

_— Beatriz F._

[Read full review](https://www.g2.com/survey_responses/satismeter-review-6968937)

**["Agent for change"](https://www.g2.com/survey_responses/satismeter-review-8720256)**

**Rating:** 5.0/5.0 stars

_— Hein G._

[Read full review](https://www.g2.com/survey_responses/satismeter-review-8720256)

#### What Are G2 Users Discussing About SatisMeter?

- [What is the use of Satismeter?](https://www.g2.com/discussions/what-is-the-use-of-satismeter)
- [What is survey Survicate?](https://www.g2.com/discussions/what-is-survey-survicate)
- [What is App SatisMeter?](https://www.g2.com/discussions/what-is-app-satismeter)

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