G2

Chris M.

Sr Principle Engineer

Computer Software

Enterprise (> 1000 emp.)

10/11/2023

"The most comprehensive customer engagement and feedback platform..."

5/5

What do you like best about Centercode?

Centercode is infinitely configurable - I've never had a situation where I couldn't achieve what I needed to engage our customer base for pre-release validation, in almost 15 years' of daily use. Excellent customer support and integration capabilities. Review collected by and hosted on G2.com.

What do you dislike about Centercode?

Until the most recent version, initial onboarding for new project managers could have a very steep learning curve but that's to be expected for such a capable platform. The most recent Delta release has addressed many of these issues though. Review collected by and hosted on G2.com.

What problems is Centercode solving and how is that benefiting you?

Centercode allows us to provide our very varied set of products at an early pre-release stage in a secure manner & then guide customers through a range of test activities, collect feedback & generate metrics to help us better understand release readiness. It provides comprehensive tools for recruiting, communicating with, & guiding very large numbers of participants through the whole prototype/usability/functional testing phases along with survey/reporting tools to enable user research studies. We couldn't confidently release our many disparate products without the knowledge & insights we gain through using Centercode. Review collected by and hosted on G2.com.

Response from Kelsey Towfiq of Centercode

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Your input on Centercode means the world to us, Chris. Thank you for taking the time to share, and we're ecstatic that you're enjoying our platform.