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Noibu

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50 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2017

Profile Name

Star Rating

38
12
0
0
0

Noibu Reviews

Review Filters
Profile Name
Star Rating
38
12
0
0
0
Christopher P.
CP
Christopher P.
Digital Web Experience Director at Rocky Brands, Inc.
05/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Way to Prioritize Bugs

The best parts about Noibu must be seeing the product grow as they add new features and take in customer feedback. The platform has grown so much since we started using the platform and we're seeing better ways to review and use the platform every year of service.
Verified User in Retail
UR
Verified User in Retail
11/26/2024
Validated Reviewer
Verified Current User
Review source: Organic

A critical part of our application monitoring infrastructure

Noibu is an easy to use and follow dashboard that raises useful insights and helps to prioritize customer-facing issues is a way that makes it easy to make a business case. The Noibu support teams are adept at helping you to better utilize the tool and are incredibly receptive to feedback.
Mike B.
MB
Mike B.
11/05/2024
Validated Reviewer
Review source: Organic

Really friendly team of people and a great system, which we're already massively benefitting from

The ability to view customer sessions so we get a real insight into how our sites are being used, as well as obviously seeing the erros first hand. Whenever we have had issues until now, they've been reported by customers and staff and 9 times out of 10 are impossible to recreate so they get untouched. Now we can see the bugs occurring first hand as well as how many people are being affected by it.

About

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HQ Location:
Ottawa, Ontario

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What is Noibu?

Noibu is a company that specializes in eCommerce error monitoring and resolution. Their platform helps online retailers identify, manage, and resolve technical issues that can impact the customer shopping experience and lead to lost revenue. By providing real-time insights and comprehensive diagnostics of error occurrences, Noibu enables businesses to optimize their sites and improve conversion rates. The platform focuses on tracking customer-impacting errors such as payment failures, broken checkout flows, and product display issues.

Details

Year Founded
2017