We have been using XfilesPro for several years now for a specific scenario where we share cases and attachments with an external organizations Salesforce environment. Each case shared creates a linked case in the others respective Salesforce environment. The XfilesPro application lets us then easily upload the attachments associated with the case to Salesforce, transfers them to our Sharepoint site, and links them to the case in the other Salesforce org, where they can be read or downloaded. This tool has also been a great way to reduce the amount of file storage we are using for attachments in Salesforce.
Throughout our years of using the tool, the XfilesPro support team has been great! From the initial project customization and implementation, to the on-going support, the team has always been quick to respond and willing to jump in and help resolve any issues in a timely manner. Review collected by and hosted on G2.com.
With our recent upgrade to 8.2.3, the XfilesPro team has implemented new connection refreshing capabilities which makes refreshing our connection to Sharepoint much easier. Before this enhancement, the steps you had to go through to refresh the connection annually was a bit tedious, but now it is just a single click. Overall, it's been a great, cost effective solution for our use case. Review collected by and hosted on G2.com.
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