Best CRM Software - Page 29
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Featured CRM Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
MARS is an intranet CRM application designed to integrate with existing corporate enterprise systems and can be customized to meet your specific needs.
- 100% Enterprise
594 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At MaxCredible, we aim to optimize the cash flow of SMEs, mid-sized businesses, and large enterprises worldwide. We believe that credit management is not merely about pursuing overdue invoices; it's a
- 80% Small-Business
- 20% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Meritto is a flagship product of NoPaperForms, empowering over 1200 educational organizations across the globe to grow their enrollments. Our comprehensive suite of purpose-built tools – Enrollment Cl
- Education Management
- Higher Education
- 75% Mid-Market
- 13% Small-Business
191 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Metroleads SEA (Sales Engagement Application platform / CRM) is an Omni-Channel sales engagement application and it automates most of your sales processes and enables your sales team to operate effect
- 75% Mid-Market
- 25% Small-Business
- Overview
- User Satisfaction
- Seller Details
Mimiran is the CRM for people who love serving clients, but hate "selling". It's a different take on CRM that's designed to work for you, getting you more leads from your website, getting more conver
- 100% Small-Business
2,811 Twitter followers
- Overview
- User Satisfaction
- Seller Details
MindQube is the first platform in the cloud under the Software as a Service (SaaS) model developed in Latin America to meet the needs of companies in general and radically change the management and de
- 50% Enterprise
- 50% Mid-Market
- Overview
- User Satisfaction
- Seller Details
MobiCRM est un CRM mobile et web, n°1 en ergonomie, conçu pour les équipes terrain. Il fonctionne en mode déconnecté et s’adapte parfaitement aux besoins des commerciaux et des managers. Doté de nombr
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Mokapen is an Italian collaboration platform with integrated CRM to allow companies and professionals to manage their collaborations through the creation of organizations, thus managing projects and t
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Mono Customers is the customer relationship management tool that small businesses can actually understand
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Mria CRM: CRM for Jira Teams is a Jira-native Customer Relationship Management (CRM) solution built for teams that want sales, support, and delivery to work in perfect sync. Unlike traditional CRMs th
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Customer relationship management doesn't have to be complex. Our user-friendly Munshify CRM brings ease to the process. Say goodbye to cluttered interfaces and excessive clicks. From lead management
- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
myCRMS is a comprehensive, browser-based Customer Relationship Management (CRM system designed to streamline sales and customer relations management for businesses of all sizes. By centralizing custom
- 50% Enterprise
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
NeoCRM is a Software as a Service SAAS base Mobility Platform which fills the space between the field employees & office staff to enable whole visibility on there various field activities like Sal
- 50% Mid-Market
- 50% Small-Business
26 Twitter followers
- Overview
- User Satisfaction
- Seller Details
IngageApp is owned by Beijing Renke Interactive Network Technology Co., Ltd., and is a new-generation SaaS customer relationship management (CRM) software provider by leveraging the latest mobile and
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
NextLeadCRM es una plataforma CRM diseñada para ayudar a empresas y consultores a centralizar y organizar su proceso de ventas. Permite registrar prospectos, crear pipelines personalizados, automatiza
- 100% Small-Business
