# NeoCRM Reviews
**Vendor:** Neolite Infotech India Pvt Ltd  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About NeoCRM
NeoCRM is a Software as a Service SAAS base Mobility Platform which fills the space between the field employees & office staff to enable whole visibility on there various field activities like Sales, Service, Mobile, Marketing etc. which works on both the Android & iOS.



## NeoCRM Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of NeoCRM, enjoying the convenience of having everything in one place. (1 reviews)

**What users dislike:**

- Users find the **steep learning curve** of NeoCRM challenging, requiring significant effort to master its features. (1 reviews)

## NeoCRM Reviews
  ### 1. All-in-One Solution That Meets Our Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sema H. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about NeoCRM?**

Nearly all the services we require are conveniently available in one place.

**What do you dislike about NeoCRM?**

One drawback is the learning curve involved with this system. It requires considerable effort to study and understand. I still have more to learn before I can fully grasp all its features.

**What problems is NeoCRM solving and how is that benefiting you?**

Event management, email campaigns, fundraising, membership management, online store, forms, dashboard, and volunteer management are all available in one place, which is very convenient for us. Having all these services integrated streamlines our workflow. The fundraising channel, in particular, helps us maintain a professional brand image.

  ### 2. The package is reasonably priced and customer service is top-notch.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris D. | Finance Specialist, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2019

**What do you like best about NeoCRM?**

It is a program capable of integrating the best options for fundraising, reports and generation of potential clients. Its additional features for mass mailing and event management are very beneficial tools for any type of task.


**What do you dislike about NeoCRM?**

I would like you to schedule the delivery of indorms better continuously, so the user would not have to schedule the delivery of each report individually. It is annoying that can be easily fixed.

**Recommendations to others considering NeoCRM:**

Compared to other types of products with similar capabilities, I would always prefer this because all our employees are satisfied with the performance for the tasks that are imposed, they help our employees to be more productive and the company only benefits from it.

**What problems is NeoCRM solving and how is that benefiting you?**

He has trained everyone in the company for the best data management we have seen since we worked. his way of organizing things has been very beneficial to carry out rigorous investigations in which archives are urgently needed and are obtained instantly. It has been an incredible help for us.



## NeoCRM Discussions
  - [What is NeoCRM used for?](https://www.g2.com/discussions/what-is-neocrm-used-for)

- [View NeoCRM pricing details and edition comparison](https://www.g2.com/products/neocrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A30%3A29+-0500&secure%5Bsession_id%5D=2143f3a1-89c9-4ebe-bd81-3967b1813654&secure%5Btoken%5D=68bfe34bd4b9b7bb1b35cf639a35a471a6653f6823b6c3068cc79e0ddfc65cf8&format=llm_user)
## NeoCRM Integrations
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)

## NeoCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top NeoCRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,818 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)