Best CRM Software - Page 8
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
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Featured CRM Software At A Glance
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A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing commu
- Information Technology and Services
- Retail
- 45% Small-Business
- 32% Enterprise
854 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
vtenext is the first and only 100% Italian All-In-One open source CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boo
- Computer Software
- 64% Small-Business
- 30% Mid-Market
29 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Email-based CRM for small teams to manage a large number of customer interactions.
- 86% Small-Business
- 14% Mid-Market
417 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis – all in one place. Perfectly organized data that simplify your work and give you a thorough overview of your
- Marketing and Advertising
- 56% Small-Business
- 21% Mid-Market
111 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Work harder and Smarter with Salesboom Cloud Sales & CRM. 20 years as a pioneer and value-leading Cloud CRM and Sales Automation software-as-a-Service vendor. Customer Database Sales Pipeline Ma
- 58% Small-Business
- 25% Mid-Market
2,912 Twitter followers
- Overview
- User Satisfaction
- Seller Details
You won’t win if your teams aren’t using your tools. VipeCloud’s Customer Acquisition Solution is actually used and enjoyed by teams growing their businesses. ► We auto-capture data where possible, m
- Marketing and Advertising
- Staffing and Recruiting
- 97% Small-Business
- 3% Mid-Market
229 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Designated as India’s Most Promising CRM, edge CRM is a customer relationship management platform conceived, instigated, and perfected by salespeople for the salespeople. edge CRM is a completely cust
- Information Technology and Services
- 48% Small-Business
- 37% Mid-Market
106 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Our all-in-one sales and marketing platform combines email marketing, CRM, and marketing automation to turn emails into conversations, website visitors into handshakes, and customers into raving fans.
- Owner
- President
- Marketing and Advertising
- Computer Software
- 79% Small-Business
- 15% Mid-Market
17,356 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lime Go is an intelligent AI- and data-driven CRM for growing B2B businesses or sales teams. Ideal for overseeing the entire sales process, from prospecting and lead nurturing to closing deals. Get ac
- 94% Small-Business
- 6% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of co
- Marketing and Advertising
- Computer Software
- 81% Small-Business
- 15% Mid-Market
6,300 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Workbooks is the 'No-BS' CRM: rated #1 CRM for midmarket firms by TechRadar in 2025, Workbooks combines its software platform with outstanding consultancy, implementation and support. Workbooks joi
- Managing Director
- Director
- Information Technology and Services
- Computer Software
- 60% Small-Business
- 33% Mid-Market
2,794 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Sales Desk is a cost effective and easy to use sales automation software that helps businesses manage their sales team, increase their productivity, generate more leads and build customer relationship
- Marketing and Advertising
- 42% Mid-Market
- 38% Small-Business
3 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Breakcold is an AI-Native CRM for SMBs that automatically moves leads through your pipeline and creates tasks with AI Agents so you can focus on closing more deals.
- Founder
- CEO
- Marketing and Advertising
- Consulting
- 99% Small-Business
- 1% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Pr
- Owner
- Photographer
- Photography
- Events Services
- 98% Small-Business
- 2% Mid-Market
4,499 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The World's First Cloud Based CRM Platform Powered by Gamification. Deploy your CRM on the cloud, in just 55 seconds.
- 40% Small-Business
- 30% Enterprise
