# Mothernode Reviews **Vendor:** Mothernode **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 40 ## About Mothernode Mothernode CRM is an all-in-one CRM that combines rich features and efficiency often found in more expensive CRM software. Increase productivity and revenue with timesaving features that focus on customer management, salesforce automation, and marketing automation. Specifically designed for businesses looking to get organized and grow, Mothernode is the only CRM to offer expansion modules like sales orders, purchase orders, invoicing, quotes and more, enabling the software to offer more capabilities as your business needs expand, delivering a one-stop solution for all your CRM needs. Your sales team, account managers and customer service team will love how easy this software is to adopt and use. The intuitive application delivers all your client's activities and history in one simple interface. Based in the cloud, Mothernode CRM is accessible from any computer or mobile device, anywhere in the world with an Internet connection. Mothernode CRM supports management and their sales and customer service teams with detailed reporting about the history of client communications and current activity. Analyzing the data from your customer contact history can help guide your marketing team in creating specialized marketing messages for segments of your clientele, resulting in greater collaboration between the various departments of your organization. This increased collaboration results in a more consistent customer experience across all channels, helping to build brand loyalty and increase customer retention. Mothernode CRM also integrates with a number of popular software applications, including GMail and Outlook. Outlook integration allows you to synchronize your calendars and contacts so you can stay organized and on top of all your important activity. Integration with Quickbooks allows you to monitor spending and revenue from your sales, customer service, and marketing departments and export that data directly into your accounting software. With all of the time and effort saved through using Mothernode CRM, you can focus more on developing big-picture strategies for growing and developing your business. ## Mothernode Reviews ### 1. An all-in-one platform to carry out your CRM operations effectively. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Mothernode?** I love Mothernode because it is a dynamic system according to its basic CRM functions and totally expandable, which becomes a scalable software according to the specific business that a company performs, that is to say that it adapts properly to these feasible and economic environments without any problem, being one of my favorite characteristics in relation to this application, specifically because of its peculiar information and administration functions in the commercial area that an entire organization acquires, emphasizing that it is also very considerable to solve the needs of the customers registered to a particular platform. **What do you dislike about Mothernode?** Since it is a software that comes off in two totally unified functions, both for the marketing area and customer relations, since it performs an excellent job as a CRM system, however, we can consider that it implies implementing more functions so that this application is a complete and rich server in purposes to be used, if only it will integrate functionalities to extend an e-commerce through social networks for a more effective percentage. **Recommendations to others considering Mothernode:** It is ideal for small and medium businesses since it maintains a programmed all-in-one system, which allows them to develop different tasks related to CRM, to develop with a more efficient speed, the daily activities that their respective organization maintains, in which they can carry out management of the clients that they acquire, digital sales and marketing, helping to establish a sophisticated platform for the complementary of the administration of their future businesses of great importance, which assures a fluid growth for these establishments in a constant way. **What problems is Mothernode solving and how is that benefiting you?** We took the initiative to implement this software, in our platforms, since it is a multi functional system and all these features can be used in the same platform, which makes this application more considerable and eye-catching for us, since we use Mothernode to manage and automate all our sales and marketing processes that we perform in the corresponding areas and assigned for such work, highlighting that through this server we have been able to make constant monitoring and stimulation of potential customers with more purchase history in our facilities, successfully adapting to the requirements necessary for our particular use and the needs that we present later. ### 2. Adaptive Software - Grows Alongside Your Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Mothernode?** I like numbers and data, but also graphics and reports that make that data simple and accessible. Mothernode is a unique software that molds to the needs of the various departments in our organization. I like that it is adaptive and able to address our weaknesses, calming the chaos of a multi-department office - from design, sales and project management to manufacturing, accounting and management. **What do you dislike about Mothernode?** Sheer quantity of fields of data is Mothernode's greatest strength, but can be a weakness. It allows you to specifically search for anything you can imagine about a lead/client, but if your organization doesn't customize each users view to filter down to relevant areas, the sheer quantity of data can be overwhelming. Everyone in our office uses filters. **Recommendations to others considering Mothernode:** Give it a try! Great team who will ensure you are up and running and help you with any bumps in the road. **What problems is Mothernode solving and how is that benefiting you?** We are firming up processes and ensuring that our projects are profitable and organized, there are a lot of hidden costs and time-sinks in a project. Mothernode keeps us our various departments on the same page and on the right track. It helps us to better plan for tomorrow and continue to improve. We would be lost without it. ### 3. Wonderful CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Stephnie C. | Sales Manager, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Mothernode?** Mothernode is a great CRM! As a current user of MN I can say there are so many benefits to using this great tool. If you want to use one product from start to finish MN(Mothernode) is the product for you. You can enter leads, quotes, orders, ship from MN, and invoice! Did I mention they can customize to your product. For instance the business I am in is custom product so a generic CRM will not do. Mothernode has helped us achieve maximum efficiency by modeling a CRM that is best for us and how we do business. Customer service is second to none. You ask a question, for help or send over ideas on what you need the MN team is there is help! Mothernode also offers youtube videos for trainings. **What do you dislike about Mothernode?** Not a dislike more of a frustration. There is so much you can do within MN and I have only been able to beginning to touch the iceberg. Another frustration is how to look up quotes, leads and orders. I wish there was one navigation page. Also running reports has been a slight headache on how they are built and not able to go back a few days on the sales management screen. Is there a way to run reports differently? Will there be a way to pull sales management reports from previous months? **Recommendations to others considering Mothernode:** If you are looking for one stop shop Mothernode is your go to. You can do everything under one CRM (leads, quotes, orders, shipping, invoicing, marketing, etc.) . Overall a great tool and the customer service is outstanding. **What problems is Mothernode solving and how is that benefiting you?** Benefit of MN is having one program that can do it all. Note we are not to this point but there is potential from leads, quotes, orders to things we are moving toward like shipping, invoicing, marketing campaigns, etc. We may have been using MN for awhile but haven't been able to move forward with the many features and use the program to its full capacity. ### 4. Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Mothernode?** We are a specialized manufacturing company, and as such, we need software that can adapt to our needs. Mothernode provides you with marketing, CRM, and ERP solutions which is a huge plus for us, considering that reduces redundancy and outdated data. On top of this, they will always work with you with any problems and actively listen to the growing needs of their clientele and will update their software based on the demand. Another awesome feature that really made us excited to work with them is their integration with Construct Connect/Insight. We are able to seamlessly add new bid jobs in as leads and their information will be updated daily. HUGE timesaver! And they don't upsell you for anything, this is included with the pricing (you do need an Insight account though). **What do you dislike about Mothernode?** I wish there were was a chat feature that could be used between the users that didn't have to be tied to any particular job or contact. I also wouldn't mind having a more sophisticated task assignment feature (they do have this just not as clean or obvious as I would like). I would also like to have a more sophisticated marketing drip campaign feature that will adapt based on clicks or unopens etc. Knowing the team at Mothernode, however, I wouldn't be surprised if they eventually added this. **Recommendations to others considering Mothernode:** If you're working in a niche project-based industry, this is a great software for you. As a small business (really any size), it's imperative to work with a software company that will communicate with you and help you effectively utilize their software. Mothernode is a great asset and I recommend them. **What problems is Mothernode solving and how is that benefiting you?** Mothernode has made lead management easy. Like any organization, having all of your data housed in one place is HUGE, and Mothernode provides us with this solution. From marketing, to lead management, to project management, and even to continual customer service, they provide you with a way to house all of that within their system alone. When you are having issues and reach out to customer support, they are extremely quick to remediate your problem. I have tried Zoho, Salesforce, Shopvox, etc, and NONE of them hold a candle to the customer support we have received from Mothernode. ### 5. I've used them all; Mothernode is BY FAR the best **Rating:** 5.0/5.0 stars **Reviewed by:** Mark H. | Chief Business Development Officer, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Mothernode?** So many things. It has vast functionality, but it's easy to use and has a friendly and intuitive interface. It has great reporting capabilities, and reports and filter are a breeze to set up. Service is unbelievably good, not just world class among software companies, but world class among all companies. I could go on and on...I really love this product and this company. **What do you dislike about Mothernode?** I've used them all. Most recently Salesforce. I could give you a laundry list of things I didn't like about Salesforce. I honestly can't think of a single thing I don't like about Mothernode. **Recommendations to others considering Mothernode:** Stop looking; you found it. **What problems is Mothernode solving and how is that benefiting you?** We are solving all the problems and realizing all the benefits that come along with a great CRM tool...we are just doing it without any headaches. However, the biggest difference between Mothernode and other software I've used is that our sales team LOVES IT and would buy it for themselves if we didn't provide it. ### 6. Signage/Construction Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2019 **What do you like best about Mothernode?** Mothernode CRM has the best interface that I have found. Its clean and logical layout makes this cloud based solution easy to use. Each major update I have experienced, shows that the developers not only listen to the users, they have the talent to aggregate the user suggestions to not only improve current features but introduce new robust features as well. The output our clients receive from Mothernode provide a sharp and professional look. **What do you dislike about Mothernode?** The reporting feature of this software creates great printed, PDFs, or spreadsheets with easy integration to other software tools. However, it would be great to see a future version of Mothernode that allows this powerful reporting feature to be generated on the screen. **Recommendations to others considering Mothernode:** Mothernode is well worth consideration, especially for the support that is provided. **What problems is Mothernode solving and how is that benefiting you?** Fully utilizing leads and opportunities for our sales team has been a rewarding challenge. Taking the time to use all the features has been well worth the reward. In addition, we find our project management team using the leads and opportunities module once a project has been awarded. They utilize the seamless integration of notes, emails, and files so they have easy access to important information. The centralized sharing of this information has been very powerful for our project management teams. ### 7. Excellent CRM for Sales and Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly D. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Mothernode?** The key differentiation is our marketing activities are aligned with the sales team. Everything is real-time and transparent. When we complete marketing communications - they can see if contact information needs to be updated, who opened the messages, actions to take, etc. We also can development templated messages to support their efforts and ensure brand consistency. **What do you dislike about Mothernode?** We currently have no dislikes with this CRM solution. **Recommendations to others considering Mothernode:** Amazing support and training team. Very responsive and helpful. **What problems is Mothernode solving and how is that benefiting you?** Always having current data. Real-time activities for our sales team. Consistent quoting from all team. Ease of pipeline reporting. ### 8. Review Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk S. | Sign Expert - National Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Mothernode?** how it tracks my prospecting. I like the quotes. I like emailing from the software and how it connects with Outlook. **What do you dislike about Mothernode?** would like to have a better mobile app that allows you to sort you own leads and search contacts within leads so you can make calls while on the road. **Recommendations to others considering Mothernode:** Give it a try. Highly recommend. Love the quotes. **What problems is Mothernode solving and how is that benefiting you?** improving my prospecting. following up more consistently. ### 9. All that and a bag of tea! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Mothernode?** The team at Mothernode is always doing their very best to ensure our workflow needs are met. Sometimes that means developing a specific program to change a functionality within the program just for us. **What do you dislike about Mothernode?** Any of the cons we have are already being worked on or are in development. **Recommendations to others considering Mothernode:** If it isn't what you want, ask. These guys will do their very best to make your workflows work for you. **What problems is Mothernode solving and how is that benefiting you?** We are moving towards being able to do all tasks within the system and not having to hop form program to program. I feel we are very close to this reality. ### 10. Mothernode **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Senior Sales Representative - West , Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Mothernode?** It is very easy to use and very detailed. **What do you dislike about Mothernode?** Not anything really now that we have it dialed in for our company. **Recommendations to others considering Mothernode:** Mothernode is very comprehensive and easy to use. I would recommend it to other companies in our industry. **What problems is Mothernode solving and how is that benefiting you?** We are using it to really track trends in our industry. It has been indispensable when it comes to tracking. ### 11. Great product for those who dont need the expense and complication of other CRM systems. **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel F. | Media/Marketing Manager, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2016 **What do you like best about Mothernode?** Ease of use while maintaining a complete profile of prospects has been key. While other systems touted the ability to capture lots of information, it usually results in requiring the user to manually input extraneous data, which for busy people means they are less likely to utilize the program. With Mothernode, the being able to quickly enter the few necessary fields means our sales people are actively using the program, which leads to better tracking and makes it easier to follow up, and close more sales. While a prospect moves through the funnel, then we can add additional data as needed. **What do you dislike about Mothernode?** The only real dislike is with the lead capture forms. While they absolutely work, their design is a bit old and our responsive website requires two different versions of the same form so that users can see a correctly sized form based upon if they are accessing via a phone or a desktop computer. We have multiple different forms, and in multiple languages, so then number of forms can grow exponentially. **Recommendations to others considering Mothernode:** While not for every company, this ease to set up and use CRM works well and includes a lot of good features. **What problems is Mothernode solving and how is that benefiting you?** We are increasing accountability with our sales people. Previously they sales people would be on the road and we would only get emails back about progress without knowing what customers they might be vising. Now we can better understand what our sales staff is doing and in turn, the ability to follow up as a company with new leads has increased our sales. ### 12. Great system from a great company **Rating:** 4.0/5.0 stars **Reviewed by:** Ben H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2016 **What do you like best about Mothernode?** I really enjoy getting the personal customer service I receive from Justin, Lizzie, and Ken. They really care about helping our company succeed in anyway possible. Mothernode has increased our internal communication by quite a bit. Lack of communication was a big problem, and this was a huge reason I pushed for our company to get a CRM system. **What do you dislike about Mothernode?** Sometimes it can be a little bit funny when you are trying to search for things. It sometimes will tell me that it can not find one of my contacts when I search for them by name, so sometimes I have to go find them by looking their company up first. **Recommendations to others considering Mothernode:** Definitely use them. They care about truly helping their customers. **What problems is Mothernode solving and how is that benefiting you?** Communication, and documentation. It has been easier to communicate internally, and I am seeing so much more data and information being uploaded and attached to a specific account. This will help us retain knowledge that would either walk out the door when an employee left, or get lost when somebody lost the paper they took notes on. ### 13. I use Mothernode every day as my primary CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Greg M. | Project Coordinator, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2016 **What do you like best about Mothernode?** Obviously you can use it to do all your lead-tracking, quotes, orders, and invoicing, but that's the job of any CRM. The real value add for Mothernode is efficiency. There are so many ways to automate the small stuff that consumes your time. Automated emails and updates and reports and inventory tracking and on and on. If you ever think anything along the lines of "I wish I didn't have to do/write/input this value/name/info each time," then you can be sure that there is a way to make it so you don't. As far the Mothernode goes as a company rather than a product, I have found them to be accessible, helpful, and responsive. Quick turn around on any kind of request. Easy to work with. They've been great. **What do you dislike about Mothernode?** Really the only annoyance I can think of is that the back button in the browser doesn't work very well for navigating, but I'm not sure if that's a reflection on the product so much as on php. **Recommendations to others considering Mothernode:** Go for it. My experience with them has been excellent. Great company to work with. Great product. Simplifies my work life, which is priceless. **What problems is Mothernode solving and how is that benefiting you?** Time, time, and time. Mothernode gives me ways to save time. "Work smarter, not harder" right? Mothernode is how I work smarter. I can create email templates to send quotes, POs, and invoices from inside mothernode. I can create detailed custom reports that run automatically on a schedule and are automatically emailed out to whoever I need for them to be. I can make comments and notes on accounts that are persistent so that anyone who logs in will see them and immediately know if the client or vendor has any kind of special handling needs. Everything can be set up to get done without my hands needing to go touch it again and again. Time, time, and time. ### 14. Mothernode CSRM **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah D. | Inside Sales Manager/Bid Secretary, Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Mothernode?** Very easy to navigate once you know the layout. I like that it keeps all your customer information in one place that can be accessed by all the sales team. **What do you dislike about Mothernode?** Currently I don't like having to go through 2 methods to find what I need. Because we are in between using mothernode full time and doing things the old way, I am having to do double the work to find what I need. This is not a mothernode issue, this is an internal issue. **Recommendations to others considering Mothernode:** Excellent way to keep communications open between sales team members and inside sales. I like that we are able to connect emails to the customer profile itself and have a running tally of conversations. **What problems is Mothernode solving and how is that benefiting you?** Keeping everything organized and in one place that all can easily access. ### 15. Loyal customer survey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Mothernode?** I liked how easy it is to archive emails sent or receive to the Mothernode record. In addition, I like we are able to email our member from the members record in Mothernode. This keep all our commutations to and from our member organization and easy to follow up on. **What do you dislike about Mothernode?** I was not satisfied with the search field too many clicks to search for a members record. A lot of time, I had to search for multiple member records at a time while I was on the phone with our member. The extra clicks to search for multiple member records at a time made the search take longer. For example to start your search you have to click the Member/Prospects tab then enter the record name, click on the name your searching for, then click the name again to open the record. Then when done with the member’s record you had to click the home button and start again. **Recommendations to others considering Mothernode:** Yes **What problems is Mothernode solving and how is that benefiting you?** We store a lot of our member’s information the member’s record in Mothernode from member’s contact information, account information, sales, enrollment information. We receive phone calls from our members with questions, to answer their questions we need to access their information that is in their Mothernode. **Official Response from Ken Pearson:** > Thank you for your feedback. We agree and will be addressing this in an upcoming release. We appreciate your patronage. The Mothernode Team. ### 16. One of the easiest to use CRM's in the marketplace **Rating:** 5.0/5.0 stars **Reviewed by:** Don P. | Business Marketing Coach and Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2016 **What do you like best about Mothernode?** It is an easy to use platform that doesn't require days upon days of training, but is as powerful as any CRM in the marketplace for small business. **What do you dislike about Mothernode?** I wish it were easier to bulk delete prospects that I don't want in my system. **What problems is Mothernode solving and how is that benefiting you?** Helping businesses discover what business they are "really" in. Businesses don't realize that the #1 problem they have is a clear, direct and relevant message is more important than technology. ### 17. Mothernode is extemely vaulable to the sales team as it is quick and easy to access. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2016 **What do you like best about Mothernode?** I like the fact all the info pertaining to the account is in one spot and with click of the mouse you can download/export all the info needed for a client meeting. The mobile app is extremely helpful while traveling. **What do you dislike about Mothernode?** I would like to see the ability to access both prospects and current accounts in the same search. This maybe available but we do not currently use it. Also speed has been an issue but did seem to get resolved... **Recommendations to others considering Mothernode:** You owe tit to yourself and your sales team to test drive this product.... You will not be sorry. **What problems is Mothernode solving and how is that benefiting you?** Ability to walk through purchasing opportunities with accounts to better focus on optimizing multiple vendor s. ### 18. Observatory Group Mothernode Review **Rating:** 5.0/5.0 stars **Reviewed by:** Denise D. | Administrative Assistant, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2016 **What do you like best about Mothernode?** It's easy to use, even for the most technologically challenged. Reporting and searching are a breeze. Customer service is the best. Justin Wilm and Ken Pearson are wonderful, always available to help. My our switch very seamless. **What do you dislike about Mothernode?** You need to search each module for what you are looking for. **Recommendations to others considering Mothernode:** Don't hesitate, try the demo. **What problems is Mothernode solving and how is that benefiting you?** Easy access to our data we are better able to communicate with our customers. ### 19. Great Platform and Unbeatable Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2016 **What do you like best about Mothernode?** Compared to other CRM's we shopped Mothernode provided a clean, clear and easy to use format. Far above and beyond the actual system, we are impressed by the level of customer support provided by MN. Justin and the rest of the team have been phenomenal! **What do you dislike about Mothernode?** We are on a web-based email system and have had some issues utilizing all the features. **Recommendations to others considering Mothernode:** If you are a small to medium sized business MN is a great tool. Clean and easy to use. **What problems is Mothernode solving and how is that benefiting you?** We are able to organize all of our customer data in a clear and easy to use format. ### 20. Mothernode CRM - iZone Imaging **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2016 **What do you like best about Mothernode?** I like that Mothernode is always trying to improve and keep their technology and capabilities current to better serve its clients. **What do you dislike about Mothernode?** I am not fond of having to start over with a search instead of their being a back button feature. (Does that make since?) **Recommendations to others considering Mothernode:** Utilize the Campaign features! Be sure that everyone on your team is aware of how valuable these fields are. Skipping them only hurts you and the companies progress. **What problems is Mothernode solving and how is that benefiting you?** We have been able to better track our leads through MN and report on progress with our marketing efforts thanks to Mothernode. ### 21. A very user friendly solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2016 **What do you like best about Mothernode?** Mothernode's Sales Team Edition has been a great tool for our company. It has streamlined our daily operations and helped organize our data. From customer management and pricing proposal to quote KPI's, our small business has been able to track and analyze our sales activity. **What do you dislike about Mothernode?** I would like to see more advanced search options in Tutorials Search Library. **Recommendations to others considering Mothernode:** Great CRM solution for a small business. Mothernode offers all of the features to automate sales funnel processes as well as business analytics. **What problems is Mothernode solving and how is that benefiting you?** We migrated from another large well known CRM solution to Mothernode. We realized that we needed to simplify our sales processes in order to effectively analyze business. ### 22. Excellent experience with Mothernode **Rating:** 4.5/5.0 stars **Reviewed by:** Sharyn Y. | Co-Founder, Online Business Manager and HR Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2016 **What do you like best about Mothernode?** Although there is much to like, what I like best is their customer service and tech support teams. **What do you dislike about Mothernode?** That wearen't a big enough company yet to take advantage of all that Mothernode has to offer. **What problems is Mothernode solving and how is that benefiting you?** Mothernode has helped us create systems that we didn't even realize we hadn't put in place. ### 23. Contact Database **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth W. | Administration, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Mothernode?** Tracking invites and mailings, and central data base for the entire company to use. **What do you dislike about Mothernode?** Little problems when a person has one or more address. **What problems is Mothernode solving and how is that benefiting you?** Everyone having the same updated contact information is huge. ### 24. Mothernode helps me manage my projects **Rating:** 4.5/5.0 stars **Reviewed by:** Dave C. | Project Manager, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2016 **What do you like best about Mothernode?** Mothernode allows me to easily manage the daily status of my projects from quoting and orders to tracking my purchase orders. They are continually adding new features that allow me to be more efficient and the cloud-based solution allows me to remotely manage all of my projects. The system is intuitive and very easy to use. **What do you dislike about Mothernode?** Changes once an order has been processed can be a bit time consuming to reverse and update, but otherwise, I don't see a dislike that can't be overcome. **What problems is Mothernode solving and how is that benefiting you?** Mothernode helps me manage a variety of projects with simple to use search tools that allow me to keep up on a multitude of ongoing projects. I am able to quickly and easily find the information I am looking for and move on to the next item on my to-do list. Mothernode has improved my time management and ability to quickly see the status of my orders. ### 25. Managing a project almost completely from my desk **Rating:** 3.5/5.0 stars **Reviewed by:** Bill K. | Project Manager, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2016 **What do you like best about Mothernode?** The ability to email quotes, orders and purchase orders from with in the system. This feature allows me to be able to track when one of those items was emailed out from my desk. You are also able to view when the email was downloaded and request a digital signature on quotes. **What do you dislike about Mothernode?** The lack of ability to make changes once an order is processed and partially invoiced. It would be nice to be able to update any changes that are late in the process. **Recommendations to others considering Mothernode:** I know change is difficult but I think you will find this system to be user friendly and is constantly being improved. **What problems is Mothernode solving and how is that benefiting you?** I'm able to take a majority of the previously printed files and manage them with in this software. We are able to reduce the amount of paper used and don't have to dig through files to find the information since its all managed within the order. ### 26. Mothernode helps us manage our business **Rating:** 4.5/5.0 stars **Reviewed by:** Ric T. | Principal, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Mothernode?** I like the responsiveness of the Mothernode personnel. They seem to understand our growing business since they are one as well. Also, they seem to be pushing the envelope on innovating and adding features. They are also patient with us as we change our processes and making changes to our program accordingly. **What do you dislike about Mothernode?** The main thing I dislike is not being large enough to have a full time person on our team that can be more focused on helping us use this tool to its full potential. We are getting there but there's so much it can still do for us. **Recommendations to others considering Mothernode:** Just be very candid with what you want the program to do and and try to manually process engineer your business as much as possible before implementation. Also, be committed to having everyone in your organization use the program consistently. It will take time to get comfortable and you will likely be making tweaks as you go along and get input from your team. That just makes the program that much more powerful. **What problems is Mothernode solving and how is that benefiting you?** Our primary initiative when signing on with Mothernode was to get some web enabled CRM help. Securely managing our customer information, automating our quoting process, helping us all be on the same page with customers with info entered in real time. They have not only done that for us but given us more ERP capabilities as well that helps us manage our work flow. There is still more work on our part to take more advantage processes that could be automated by MN. ### 27. Our Solution for Improved Efficiency & Management Metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Grady T. B. | President, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Mothernode?** One of the best features of Mothernode is the ability to have new staff quickly on-boarded in the system with the plentiful "How To" videos available as well as the fact that the system is very intuitive. Additionally, as an executive administrator in the system, I have access to the performance metrics that make it easy to not only understand how our Account Managers are performing but to also create a clear vision of our business performance, market segments served and ultimately detailed information on the prospects and customers that we target and serve. It's a fantastic operational and managerial tool! **What do you dislike about Mothernode?** In comparison to the full on-line system the mobile app could be a little more robust. The system being web based does quickly identify when your ISP is not performing as well as it should. Utilization of the system certainly got more efficient once we were able to upgrade our network to fiber optic. **Recommendations to others considering Mothernode:** If you want to have a CRM/ERP system that will provide tools for all levels of your organization Mothernode is your best choice. The system's functionality, reporting abilities, communication tools and web access when combined with the great leadership and supporting staff at Mothernode will provide you everything you need to improve your business. **What problems is Mothernode solving and how is that benefiting you?** The greatest business problem Mothernode solved was the ability to quickly view advanced searches, customized reports and just standard dashboards that provided a clear picture of our customer data as well as our business performance metrics and sales pipeline. The greatest benefit realized after the implementation of the system was the ability to have all departments working in the same platform, seeing the same information and improving our overall internal and external communication methods. ### 28. Reorder Administrator for ASI Signage, Irving TX **Rating:** 5.0/5.0 stars **Reviewed by:** Judy O. | Re-Order Administrator, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mothernode?** I like the various sorting options, and the fact that this saves time, also like that the shipping/ tracking is linked to the order, this has been a wonderful upgrade. **What do you dislike about Mothernode?** The only thing I can see to improve would be the light colored text in some places could be a darker more friendly on the eyes of the user. **Recommendations to others considering Mothernode:** Mothernode simplified my job tremendously, it is a huge time saver with the ability to search and sort by various criteria. **What problems is Mothernode solving and how is that benefiting you?** I can provide better customer service, in a timely manor, it's a real Time Saver. ### 29. Mothernode - The one solution for all your CRM Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | Sales Executive, Facilities Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2016 **What do you like best about Mothernode?** Using Mothernode is like combining only the best features from the other big software companies into one program and not incorporating the clunky features that do not work. They seamlessly integrate a robust CRM in with their project management, purchasing and production planning module to create a system that can handle orders from prospect to invoice. Mothernode also give the user the ability to quickly track real-time data and generate custom and useful reports that are paramount to running any business. Although the system can do everything Mothernode also built the modules to stand alone to be used the way that bests suites your business. The CRM itself is a very powerful tool that will keep any sales team on track and organized to close more projects. **What do you dislike about Mothernode?** We would love to see a client facing portal added that could serve as an on-line store or on-line ordering system. The ability to import clients orders directly into Mothernode would further streamline our internal systems as well as the client experience. **Recommendations to others considering Mothernode:** Request the demo and use the software for yourself. It is very intuitive. Start with the CRM and add the other modules as your business grows or the need arises. The implementation support, training materials and after the sales support is second to none. They are always there for us no mater what issue pops up. **What problems is Mothernode solving and how is that benefiting you?** The Mothernode CRM does a superior job of managing contacts and tracking prospects to opportunities to clients. This reduces the need to input the same data multiple times when the projects progress through the system saving time and errors. In my business we are often required to order materials from multiple vendors for one product. The ability to "build" the product from multiple components and issue individual purchase orders to multiple vendors without entering data a second or third time is a huge time saver for us. Overall, our employees are more productive with less errors and generally happy to be using a system that fits their needs so well. To often the value of software is measured in dollars and cents and the employees ease of use is not taken into consideration. ### 30. Powerful, Flexible CRM for organizations needing to stay in touch with all facets of their business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2016 **What do you like best about Mothernode?** The ability to organize everything from sales leads to sales production and delivery. Ours is a business with lots of pieces and players. The Mothernode systems gives me the ability to look at a project at any time and get a quick snapshot into the project status. **What do you dislike about Mothernode?** I struggle to come up with a dislike at this time. **Recommendations to others considering Mothernode:** I highly recommend Mothernode as it is a reasonably priced effective tool that will give your organization the ability to focus on your customer and their needs. **What problems is Mothernode solving and how is that benefiting you?** We need to be able to look into the accounting of a project and determine if it was quoted properly. If it wasn't; where was the problem? We are always looking at ways to streamline and optimize a project to pass the savings on to our customer and therefore be more competitive. This systems tracks everything from the cost of a widget to communication with the customer and as a result we know our projects inside and out. ### 31. We love mothernode **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2016 **What do you like best about Mothernode?** Ken and his team are always a pleasure to work with! **What do you dislike about Mothernode?** a bit complicated to explain all that it does **Recommendations to others considering Mothernode:** Use it consistently for best data **What problems is Mothernode solving and how is that benefiting you?** automation and tracking ### 32. Complete and Trusted Business Operations Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Andy L. | Director of Corporate Education, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2015 **What do you like best about Mothernode?** The navigation is very fluid and intuitive, so running searches, reports, and creating and managing information across all functions becomes second-nature very quickly. Additionally, the Home Page - Dashboard is essentially a very effective work-management tool that provides fast access to current work, recent interactions, and upcoming appointments and tasks. **What do you dislike about Mothernode?** The quote/order creation and management process is very user friendly, but we would like to find an easy way to specify a different customer account on an order in the event that we are instructed to invoice a different organization. **Recommendations to others considering Mothernode:** Be sure to evaluate service, support, training and consistent development of new and enhanced features, all of which Mothernode provides at a high level. **What problems is Mothernode solving and how is that benefiting you?** Mothernode helps us solve the overall challenge of smoothly moving data through the entire business cycle, including but not limited to contact management, sales, project management, order production, shipping and invoicing. We don't have to recreate data when moving to the next phase of the business cycle, and that saves us lots of time. The communication and notification features keep everyone on the same page, increasing overall accuracy and teamwork. ### 33. Great software and great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Alison B. | Project Manager, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2015 **What do you like best about Mothernode?** Mothernode is easy to use. We use it to run our entire business. Quotes, Orders, Invoices, Purchase Orders, etc. It keeps things simple. Easy to run reports and find what you are looking for. I really like the flexibility I get working in the cloud so I can work remotely if/when I have to. I also like being able to send invoices to customers through the system and see how many times they've opened them. We can do the same thing with quotes and POs. It makes life easy. Customer service is great and very receptive to some of our ideas and have implemented a lot of our suggestions over the years. **What do you dislike about Mothernode?** I like how simple it is to make a PO from line items in the order, but I wish there was a way to automatically add items from 1 PO to multiple orders. It would be nice if we could have a customer portal that would allow our customers to access their invoices, etc. **Recommendations to others considering Mothernode:** Don't shortcut any implementation items. We had a bigger implementation process because we were bringing in data from our previous system. Rather than have our Mothernode account manager work with us to migrate the data, we manually entered everything and since we were new to the process we made many mistakes. Make sure you fully communicate your business process to them upfront. Draw it out, get everyone involved. They did everything we asked, but some things we left out that needed to be corrected after we started using it. Make sure you get everyone's feedback during evaluation process to make sure they do everything they need to before you go live with the software. **What problems is Mothernode solving and how is that benefiting you?** Since everyone in the company pretty much uses the program it's a huge timesaver when passing information from one department to another. It's been great for customer service, because you always get notifications about the import activities that take place with our account, so we don't have to make so many inquiries internally with others in the company . It also helps our satellite offices stay connected to their orders and activities. In the past there were lots of questions on order statuses, etc., but Mothernode gives everyone access to the information they need so there are less questions I have to answer. Therefore I am able to get more done during the day. ### 34. CRM Tool and more... **Rating:** 4.5/5.0 stars **Reviewed by:** Kim M. | President/Owner, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Mothernode?** Mothernode allows me to log information and calendar it for the future. All of my correspondence for a particular project is captured in one location allowing me quick and easy access when needed. The system reminds me what needs to be done every day. **What do you dislike about Mothernode?** I would definitely like to see the mobile version enhanced. It's a bit difficult to use as it's currently configured. **What problems is Mothernode solving and how is that benefiting you?** For me, it's all about managing the client in the most efficient manner. Automatic triggers and notifications save me from worrying about what needs to be addressed today. ### 35. Work with Mothernode everyday. **Rating:** 4.5/5.0 stars **Reviewed by:** Bethany B. | Owner, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2016 **What do you like best about Mothernode?** The solutions are custom to our industry. They make modifications to our software that makes the function unique to our company. **What do you dislike about Mothernode?** The timetable for modification. Limitations for some requests. **Recommendations to others considering Mothernode:** This product will help your business, it is comprehensive, multi levels, drills down and is current with today's technology, I find cutting edge. **What problems is Mothernode solving and how is that benefiting you?** Business for me everyday includes customer service, estimating, time management, communication, history management.. All information at finger tips for all departments of the company. There is one entry and everyone can know what is going on. There is also history of all clients, that can be managed, referenced. Creative communication with notifications, time released reporting. Client communication management, all in one place. ### 36. Has been a very stable program and has helped us do more with less people. **Rating:** 4.0/5.0 stars **Reviewed by:** Andy B. | Owner, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2016 **What do you like best about Mothernode?** That the program is very stable and simple to use. **What do you dislike about Mothernode?** Does not have comprehensive job costing capabilities. Our inability to fully utilize the program. Needs more expansive job scheduling for production. **Recommendations to others considering Mothernode:** Get all people on board early in the process. Spend time each week training. Utilize the reporting feature. Have reports emailed to you or your staff weekly/monthly. **What problems is Mothernode solving and how is that benefiting you?** Better reporting. Better communications between various departments. Simple and clean. Getting more done with less people. ### 37. Sales Management **Rating:** 4.5/5.0 stars **Reviewed by:** Selwyn J. | Vice President of Franchising and Affiliate Services, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Mothernode?** Mothernode allows me to easily manage the sales performance in the organization. Easy access to the sales pipeline makes managing meetings with sales consultants very effective. Reporting functions are very useful and easy to use **What do you dislike about Mothernode?** Nothing that I dislike. Everything functions well and it is extremely intuitive **Recommendations to others considering Mothernode:** Highly recommended for functionality and ease of use **What problems is Mothernode solving and how is that benefiting you?** Sales forecasting has become more reliable making cash flow planning so much easier ### 38. Mothernode provides a "global" database for our business that users can access anytime of the day. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2016 **What do you like best about Mothernode?** The customer module works very well to keep tack of customer locations and contacts within a company. Customer history is always accessible with quote and order information **What do you dislike about Mothernode?** I would really like to see an integrated accounting software module as well as an integrated e-commerce module. **Recommendations to others considering Mothernode:** Think through your internal procedures prior to using Mothernode and adapt them to the capabilities of the system. **What problems is Mothernode solving and how is that benefiting you?** By using Mothernode as our CRM we are able to share information across the company and if another resource is working with a customer they can add customer/contact/order information and notify other users of what has been done ### 39. Mothernode is such a pleasure to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2015 **What do you like best about Mothernode?** What I like best is how easy it is to work with the Product and Staff at Mothernode. **What do you dislike about Mothernode?** Would love the back button to work like standard. **Recommendations to others considering Mothernode:** Mothernode will always help improve your requirements to meet your unique business needs. Listen to them! **What problems is Mothernode solving and how is that benefiting you?** Mothernode allows us to place all our leads and opportunities with the unique documents and information (Patents, Docket Reports, Case Numbers, Attorney contact information) for our Expert Witness business, and manage and track our customer relationships. Benefits are one go to place to understand the status on that lead or opportunity. ### 40. Effective Solution for our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Areti F. | Business Development Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2016 **What do you like best about Mothernode?** The east and convenience of the product. **What do you dislike about Mothernode?** The meeting synchronization, I would prefer to set up a meeting/schedule a call and it sync automatically with my outlook calendar. **What problems is Mothernode solving and how is that benefiting you?** Department silos are being broken down and a major contribution is the CRM system that we all use. ## Mothernode Discussions - [How can I get my Salesforce data into Mothernode?](https://www.g2.com/discussions/salesforce-data-into-mothernode) - 1 comment, 1 upvote - [Is there a minimum number of users that I need to have for a Mothernode CRM account?](https://www.g2.com/discussions/number-of-users-933d8a3c-bc77-4c14-a711-c2b07b6ef7b2) - 1 comment, 1 upvote - [How many contacts, customers and leads or opportunities can I have in my Mothernode account. And what is the allocated storage for my Mothernode account?](https://www.g2.com/discussions/number-of-records-and-data-storage) - 1 comment, 1 upvote - [Does Mothernode do email blasting and lead nurturing or just email blasting?](https://www.g2.com/discussions/lead-nurturing-and-campaigns) - 1 comment, 1 upvote - [Upgrading or downgrading subscriptions](https://www.g2.com/discussions/upgrading-or-downgrading-subscriptions) - 1 comment, 1 upvote - [View Mothernode pricing details and edition comparison](https://www.g2.com/products/mothernode/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A18%3A30+-0500&secure%5Bsession_id%5D=097c58d8-ca47-4cb7-b1f3-ec6332437576&secure%5Btoken%5D=3bc3fd0f7067d6171fe49269eb3b32a99c84ee0ee854f572ef4380f3c9169d40&format=llm_user) ## Mothernode Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Mothernode Alternatives - [Act!](https://www.g2.com/products/act/reviews) - 3.9/5.0 (499 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - 4.0/5.0 (359 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)