Best Enterprise CRM Software - Page 2

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 3,103

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: HelloGrowthCRM (+29.64%) - Among all products in this category, HelloGrowthCRM recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 134,400+ Authentic Reviews
  • 3,103+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, HubSpot Sales Hub, SAP Sales Cloud, Bitrix24, Zoho CRM, Oracle Sales Cloud, monday CRM, and Pipedrive.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=sap-sap-sales-cloud&focus%5B%5D=bitrix24&focus%5B%5D=zoho-crm&focus%5B%5D=oracle-sales-cloud&focus%5B%5D=monday-crm&focus%5B%5D=pipedrive&segment=enterprise)

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering. The PSA brings resource management, project delivery, and services revenue into the same unified data model that has powered Planhat's category leading CSP for over a decade, helping teams drive adoption, reduce churn, and identify expansion opportunities through Customer 360 profiles, health scoring, and customer analytics. Core capabilities include AI workflows, conversational AI, and customer portals, all based on high-fidelity time-series data. Planhat serves organizations across software, IT and telecoms, healthcare & life sciences, financial services, and security.

Average Rating: 4.5/5.0

Total Reviews: 953

How Do G2 Users Rate Planhat?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.3/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.5/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Planhat?

  • Seller: Planhat
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Stockholm, Stockholm County
  • LinkedIn® Page: www.linkedin.com
    248 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Head of Customer Success
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 32% Small

What Do G2 Reviewers Say About Planhat?

AI-generated summary from verified user reviews

Pros
  • Users find Planhat to be intuitive and easy to use, enhancing team efficiency and workflow integration effortlessly.
  • Users praise Planhat for its excellent customer support, highlighting responsiveness and valuable feedback incorporation.
  • Users value the customization options in Planhat, facilitating tailored dashboards and enhanced insights for their teams.
  • Users appreciate the automation efficiency of Planhat, enabling streamlined workflows and seamless integration with key systems.
  • Users highly value the intuitive support Planhat provides, enhancing customer insights and operational efficiency.
Cons
  • Users find the learning curve challenging, especially with building metrics and dashboard customization, requiring considerable time and effort.
  • Users find the complexity in building metrics and dashboard customization frustrating and time-consuming in Planhat.
  • Users find the steep learning curve of Planhat challenging, often feeling overwhelmed by its extensive flexibility and features.
  • Users face integration issues with Planhat, often leading to complexities and difficulties in troubleshooting errors effectively.
  • Users find the dashboard customization and integration flexibility limited, making some tasks time-consuming and unintuitive.

What Are Recent G2 Reviews of Planhat?

What Are G2 Users Discussing About Planhat?

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Average Rating: 3.5/5.0

Total Reviews: 418

How Do G2 Users Rate Oracle Siebel?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.8/10 (Category avg: 8.5/10)
  • Contact & Account Management: 7.6/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Oracle Siebel?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL
  • Phone: +1 (650) 506-7000

Who Uses This Product?

  • Who Uses This: Consultant, Customer Service Representative
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Large, 26% Medium

What Do G2 Reviewers Say About Oracle Siebel?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly interface of Oracle Siebel, appreciating its seamless integration into daily workflows.
  • Users appreciate the easy setup of Oracle Siebel, making it quick and efficient to get started.
  • Users value the feature richness of Oracle Siebel, finding its robust capabilities ideal for managing customer data efficiently.
  • Users find the seamless integration of Oracle Siebel enhances their workflow, particularly in healthcare and customer management.
  • Users value the responsive customer support of Oracle Siebel, enhancing sales efficiency and overall service quality.
Cons
  • Users face a steep learning curve with Oracle Siebel, making initial usage challenging and time-consuming for beginners.
  • Users often face connectivity issues that hinder access to critical data while working in the field.
  • Users find the high complexity of Oracle Siebel challenging initially, requiring time to become proficient with the software.
  • Users experience rare but critical bugs that occasionally render the system unusable, impacting overall reliability.
  • Users find Oracle Siebel to be very costly, making it difficult for small enterprises to adopt effectively.

What Are Recent G2 Reviews of Oracle Siebel?

What Are G2 Users Discussing About Oracle Siebel?

Scoro

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: - CRM & pipeline – Get a complete overview of your sales funnel and upcoming work - Quote-to-cash – Estimate scope, track progress and budget burn, and bill for work in one system - Capacity & resource planning – Plan ahead with live heatmaps and utilization forecasts - Time & expense tracking – Log time with built-in timers and auto-populated timesheets - Cost & profit forecasts – Understand margins with role or service-level insights - Billing & invoicing – Automate time & material, fixed-fee, and retainer billing - Revenue forecasting – Track project income based on pipeline and committed work - AI-powered insights & actions – Save time with automation and data-driven suggestions - Live dashboards – Monitor progress, profitability, and capacity in real time Scoro’s pricing is modular, built around core apps rather than fixed tiers, so you can shape a package to match your actual workflow. You choose which apps you need and price is shaped by the chosen combination, billed per user per month.

Average Rating: 4.5/5.0

Total Reviews: 489

How Do G2 Users Rate Scoro?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.5/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.7/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Scoro?

  • Seller: Scoro
  • Company Website:
  • Year Founded: 2013
  • HQ Location: London
  • LinkedIn® Page: www.linkedin.com
    141 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 67% Small, 25% Medium

What Do G2 Reviewers Say About Scoro?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Scoro, seamlessly integrating with Xero and Expensify for efficient financial management.
  • Users highlight the efficient project management tools in Scoro, enhancing productivity and clarity in workflows.
  • Users value the efficient project tracking in Scoro, which enhances productivity and simplifies task management.
  • Users value the time tracking features of Scoro, which streamline project management and enhance productivity significantly.
  • Users value the effective task management in Scoro, enhancing productivity and simplifying project tracking.
Cons
  • Users report a steep learning curve with Scoro, requiring more time and effort to adapt to its features.
  • Users find the missing features in Scoro's mobile version limit its usability compared to the desktop experience.
  • Users find the interface not intuitive, feeling overwhelmed by excessive information and complex workflows that hinder efficiency.
  • Users find a steep learning curve due to overwhelming features and complex navigation that hinder quick use.
  • Users find the complexity of Scoro overwhelming, with learning curves and non-intuitive workflows that hinder efficiency.

What Are Recent G2 Reviews of Scoro?

What Are G2 Users Discussing About Scoro?

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Nutshell

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Average Rating: 4.3/5.0

Total Reviews: 1,437

How Do G2 Users Rate Nutshell?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.9/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.5/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Nutshell?

  • Seller: Nutshell
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Ann Arbor, US
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®
  • Phone: (888) 336-8808

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 17% Medium

What Do G2 Reviewers Say About Nutshell?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Nutshell, keeping everything organized in one application effortlessly.
  • Users find Nutshell to be a reliable and intuitive tool that simplifies tracking and managing admissions efficiently.
  • Users praise Nutshell's exceptional customer support, highlighting prompt issue resolution and helpful educational resources.
  • Users love the powerful email marketing tools in Nutshell, noting their ease of use and effective tracking capabilities.
  • Users find Nutshell to be intuitive and easy to use, enhancing collaboration and daily sales activity management.
Cons
  • Users find missing features like better task differentiation and automations hinder efficiency and usability in Nutshell.
  • Users find Nutshell's limited features in customization and integrations somewhat restrictive for their business needs.
  • Users find limited customization in Nutshell, especially for mobile features and email templates, impacting user experience.
  • Users find the steep learning curve of Nutshell frustrating due to frequent feature changes and layout complications.
  • Users experience limitations in email handling and customization, making it difficult to manage outreach effectively.

What Are Recent G2 Reviews of Nutshell?

Oracle CRM On Demand

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.

Average Rating: 3.8/5.0

Total Reviews: 98

How Do G2 Users Rate Oracle CRM On Demand?

  • Has the product been a good partner in doing business?: 6.6/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.6/10 (Category avg: 8.5/10)
  • Contact & Account Management: 7.8/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Oracle CRM On Demand?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL
  • Phone: +1 (650) 506-7000

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Large, 47% Medium

What Do G2 Reviewers Say About Oracle CRM On Demand?

AI-generated summary from verified user reviews

Pros
  • Users find Oracle CRM On Demand to be exceptionally user-friendly, benefiting from its ease of learning and access.
  • Users love the easy integration of Oracle CRM On Demand, making implementation and usage straightforward and accessible.
  • Users value the responsive customer support of Oracle CRM On Demand, finding it easy to contact and helpful.
  • Users value the easy access of Oracle CRM On Demand, enjoying seamless connectivity from anywhere without server maintenance hassles.
  • Users find the easy implementation of Oracle CRM On Demand enhances their experience and streamlines usage.
Cons
  • Users find limited customization options in Oracle CRM On Demand, restricting their ability to tailor the application effectively.
  • Users find Oracle CRM On Demand not intuitive, leading to slower task completion and potential user adoption issues.
  • Users face integration issues with Oracle CRM On Demand, noting limitations in customization and search capabilities.
  • Users find Oracle CRM On Demand not user-friendly, often experiencing delays in completing necessary tasks.
  • Users find the slow performance of Oracle CRM On Demand affects usability and productivity negatively.

What Are Recent G2 Reviews of Oracle CRM On Demand?

What Are G2 Users Discussing About Oracle CRM On Demand?

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories. Built natively in the cloud, NetSuite eliminates the need for on-premises infrastructure and complex upgrades, giving organizations continuous access to the latest innovations, security enhancements, and AI capabilities. Originally built to transform financial management, NetSuite has evolved into a comprehensive business management suite that brings together accounting, financial management, inventory and order management, supply chain, procurement, human resources, CRM, professional services automation, and commerce. NetSuite supports organizations across industries including software and technology, manufacturing, wholesale distribution, retail, services, nonprofit, healthcare, advertising and media, and more, with industry-specific capabilities, workflows, dashboards, KPIs, and reports designed to address unique business requirements. With AI embedded throughout the platform, organizations can automate routine tasks, generate insights faster, and make more informed decisions. Ask Oracle, a conversational AI assistant, enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, and providing guidance—all within the security, roles, permissions, and controls already established in NetSuite. Embedded directly into everyday workflows, Ask Oracle helps users make faster, more informed decisions and take action without disrupting their work. Agents and agentic workflows extend these AI capabilities by helping users complete specific tasks and coordinate work across multiple steps. Built-in analytics, AI-powered insights, and customizable reporting provide teams with everything they need to make solid decisions. NetSuite is highly configurable and extensible, allowing businesses to adapt the platform to their unique processes while supporting growth across multiple subsidiaries, currencies, languages, and geographies. By connecting business-critical data and processes in a single cloud platform, NetSuite provides a real-time, unified view of the business, eliminating disconnected systems, manual spreadsheets, and information silos. Organizations gain a single source of truth that improves collaboration across finance, operations, sales, inventory, HR, and customer service while simplifying compliance and reporting. Whether managing rapid growth, expanding internationally, improving financial close processes, optimizing inventory, or gaining deeper operational insights, NetSuite provides the flexibility, automation, and intelligence organizations need to adapt and scale with confidence. By making trusted data readily available and automating core business processes, NetSuite empowers leaders to respond quickly to changing market conditions and make faster, more informed decisions.

Average Rating: 4.1/5.0

Total Reviews: 5,089

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 7.6/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetSuite, enabling them to efficiently manage tasks and customize their experience.
  • Users appreciate the extensive customizability of NetSuite, allowing tailored workflows and efficient integration with minimal IT assistance.
  • Users value the robust functionality of NetSuite, appreciating its customization and efficiency in reporting and data management.
  • Users value the extensive customization options of NetSuite, enabling tailored workflows and efficient integration with various systems.
  • Users love the customization capabilities of NetSuite, allowing tailored workflows to meet specific business needs easily.
Cons
  • Users experience a challenging learning curve with NetSuite due to difficult setup and inadequate support during implementation.
  • Users find performance and customer support issues with NetSuite, impacting usability and satisfaction with the system.
  • Users find missing features in NetSuite, including customization limitations and frustration with customer support responsiveness.
  • Users feel that customizations are limited, with many enhancement requests pending and not meeting initial expectations.
  • Users find NetSuite to be not user-friendly, citing unclear interfaces and slow performance as major drawbacks.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

Less Annoying CRM

A CRM without all the nonsense. Less Annoying CRM is for you if you’ve ever wished you could attach a to-do list to a contact, keep all your notes and emails for a client in one place, or just get a simple nudge so a follow-up never slips through the cracks again We built Less Annoying CRM in 2009 for the thousands of independent consultants, agents, and small business owners who are hitting the limits of their spreadsheets, but nowhere near needing the complexity of big CRMs. We're the middle ground between the spreadsheet you're manually updating, and all those complicated, expensive, overwhelming CRMs on top 10 lists. We're built to be more than a spreadsheet, less than a CRM. You get a simple contact list, a calendar that syncs with Google and Outlook, built-in HIPAA-compliance, and an easy-to-read report of your leads and tasks. All your team members can collaborate without the chaos of a shared spreadsheet, and you'll get a daily email agenda of everything on your plate. What you *won’t* get are confusing features you’ll never use, a consultant to set it all up, or a surprise bill because you needed an extra feature. We believe in one simple price ($15/month/user), no long-term contracts, and free phone and email support from real, happy humans. See why we are ranked G2's #1 easiest-to-use CRM. Start your no-hassle, 30-day free trial today -- no credit card needed.

Average Rating: 4.9/5.0

Total Reviews: 662

How Do G2 Users Rate Less Annoying CRM?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.6/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Less Annoying CRM?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Insurance, Financial Services
  • Company Size: 89% Small, 8% Medium

What Do G2 Reviewers Say About Less Annoying CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive ease of use of Less Annoying CRM, finding it simple and efficient for daily tasks.
  • Users appreciate the outstanding customer support from Less Annoying CRM, feeling valued and well taken care of.
  • Users love the intuitive simplicity of Less Annoying CRM, enjoying a clean interface and easy setup.
  • Users appreciate the user-friendly interface of Less Annoying CRM, allowing for easy management without any training.
  • Users appreciate the affordable pricing of Less Annoying CRM, making it ideal for small businesses scaling up.
Cons
  • Users notice a lack of advanced features, particularly in reporting and automation for growing business needs.
  • Users find integration issues limiting, wishing for smoother connections with other platforms and improved functionality.
  • Users find limited features in Less Annoying CRM, lacking advanced automation and reporting capabilities compared to competitors.
  • Users find the feature issues of Less Annoying CRM limit advanced reporting and automation capabilities.
  • Users find the limited customization options of Less Annoying CRM restrict their ability to tailor the system to their needs.

What Are Recent G2 Reviews of Less Annoying CRM?

What Are G2 Users Discussing About Less Annoying CRM?

Infor CRM

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.

Average Rating: 3.3/5.0

Total Reviews: 77

How Do G2 Users Rate Infor CRM?

  • Has the product been a good partner in doing business?: 6.9/10 (Category avg: 9.0/10)
  • Workflow Capability: 5.8/10 (Category avg: 8.5/10)
  • Contact & Account Management: 7.4/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 6.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Infor CRM?

  • Seller: Infor
  • Year Founded: 2002
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    22,165 employees on LinkedIn®
  • Phone: 800-260-2640

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Medium, 29% Small

What Do G2 Reviewers Say About Infor CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the easy access to Infor CRM, enhancing customer satisfaction from anywhere.
  • Users appreciate the ease of use with Infor CRM, particularly for scheduling sales calls via the calendar feature.
  • Users appreciate the easy navigation of Infor CRM, facilitating convenient access and customer satisfaction.
  • Users appreciate the user-friendly login of Infor CRM, ensuring customer satisfaction from any location.
Cons
  • Users desire a mobile app for Infor CRM, as using a laptop on the road is impractical.
  • Users experience slow loading times due to the large volume of data, impacting their overall efficiency.

What Are Recent G2 Reviews of Infor CRM?

What Are G2 Users Discussing About Infor CRM?

Floww.ai

Floww.ai is an GenAI powered software suite enabling High Velocity sales for B2C & B2B2C businesses. Floww.ai’s integrated sales platform offers Sales Execution CRM, NoCode Instant Analytics, Marketing & Workflow Automations integrated with modern communication stack. Floww.ai's advanced Generative AI tools, Sales Co-Pliot and Analytics Co-Pliot, are enabling efficient & high quality sales approaches enabled with instant analytics and indepth-insights. Majority of the CRMs are built primarily for B2B use cases and fail to accommodate effectively for B2C and B2B2C businesses. The high velocity and volume of modern B2C sales, necessitates an integrated sales platform enabling agile sales management for swiftly adapting to dynamic market environments.

Average Rating: 4.7/5.0

Total Reviews: 141

How Do G2 Users Rate Floww.ai?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.3/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.3/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Floww.ai?

  • Seller: Floww.ai
  • Year Founded: 2023
  • HQ Location: Hyderabad, Telangana
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Development Manager, Business Development Associate
  • Top Industries: Education Management, E-Learning
  • Company Size: 50% Large, 37% Medium

What Do G2 Reviewers Say About Floww.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Floww.ai, thanks to its user-friendly interface and simple flow creation.
  • Users find the smart boards highly valuable, saving time and enhancing usability for multiple important use cases.
  • Users love the user-friendly interface of Floww.ai, allowing easy flow creation without technical skills.
  • Users appreciate the amazing user interface of Floww.ai, making it easy for anyone to create flows effortlessly.
  • Users find Floww.ai to be highly user-friendly, making flow creation simple and accessible for everyone.
Cons
  • Users report performance issues with Floww.ai, experiencing slow workflows and occasional system hangs during stage changes.
  • Users experience occasional technical issues such as slow workflows and system hangs during stage changes.
  • Users struggle with lack of guidance, requiring more tutorials to effectively navigate and resolve issues on Floww.ai.
  • Users experience a high learning curve due to slow loading times and a lack of comprehensive tutorials.
  • Users note the slow loading times when handling large data volumes, impacting usability and learning resources.

What Are Recent G2 Reviews of Floww.ai?

Streak

Streak is a CRM built directly inside Gmail — not a sidebar, not a browser extension backed by a separate app. It runs natively in your inbox, so your team tracks deals, manages contacts, and runs pipelines without switching tabs or logging into another tool. Pipeline management works in a spreadsheet-style grid inside Gmail. Every deal, contact, and relationship lives in a customizable pipeline with stages you define to maintain structured data and processes. Manage your sales, hiring, investor outreach, fundraising, partnerships, and more — all from the same system. Streak logs emails automatically. Every conversation with a contact is captured to the right deal or pipeline record, so the full history is always visible. Shared pipelines give your whole team visibility into who's talking to who and where things stand. AI features are built into the workflow. AI autofill pulls data from your email history and web research to populate CRM fields. AI-generated pipelines build stages and fields from a plain-language description. AI actions trigger inside automations, so a pipeline event can kick off a multi-step workflow without manual updates. Core email tools are included on all plans: email tracking, mail merge, email templates, and email sharing. Best for: sales teams, talent agencies, marketing agencies, real estate agents, nonprofits, and any team that runs their business from Gmail and wants a CRM that actually gets used.

Average Rating: 4.5/5.0

Total Reviews: 267

How Do G2 Users Rate Streak?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.1/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Streak?

  • Seller: Streak
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Engineer, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 75% Small, 14% Medium

What Do G2 Reviewers Say About Streak?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Streak, seamlessly integrating with Gmail for efficient management of tasks and relationships.
  • Users love the easy tracking features of Streak, conveniently managing everything directly within Gmail for efficient email management.
  • Users love the Gmail integration of Streak, which simplifies deal management and keeps everything organized effortlessly.
  • Users love the real-time email tracking feature of Streak, enhancing their communication and planning efficiency.
  • Users love the seamless integration with Gmail, allowing efficient management of email campaigns directly from their inbox.
Cons
  • Users find the initial learning curve steep, making it challenging to fully utilize Streak’s features effectively.
  • Users find the limited features of Streak hinder customization and deeper analytics, complicating user experience.
  • Users are disappointed by the missing features of Streak, wishing for more built-in analytics and easier setup.
  • Users experience email issues with Streak, including lag and compatibility problems with Outlook and Thunderbird.
  • Users find the analytics inadequate, desiring more customization and deeper reporting options for complex pipelines.

What Are Recent G2 Reviews of Streak?

What Are G2 Users Discussing About Streak?

Membrain

Membrain is the brain of your sales organization. Membrain remembers how your team sells: your process, your playbooks and your deals. Its built-in AI, Insight Engine, uses that memory to guide every rep toward the next best move. Membrain combines CRM and sales enablement for B2B sales teams. Memory without intelligence is just a database. AI without memory is just a guess. Membrain puts the two together. Why sales teams choose Membrain: Too many teams keep starting from zero. Their best knowledge sits in people's heads, old email threads and training decks nobody opens. Membrain remembers what your team learns and puts it to work in every deal. Your Process, Built-in: Your methodology, stages, exit criteria and playbooks become part of every deal. AI that Knows Your Business: Insight Engine is grounded in your own process, playbooks and pipeline, so its guidance fits the deal in front of the rep. It's built into the workflow, not bolted on. The knowledge Stays (even when the rep leaves): Account relationships and deal context remain with the team. Coaching that's Built-in: Leaders know who to coach, on what and when. The same memory and intelligence power every stage of how you sell, from Prospecting and Active Pipeline to Account Growth and Elevate, so nothing learned in one stage gets lost in the next. Membrain connects with the email, calendar and marketing tools your team already uses. It's SOC 2 compliant and has clients in 80+ countries.

Average Rating: 4.6/5.0

Total Reviews: 214

How Do G2 Users Rate Membrain?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Membrain?

  • Seller: Membrain
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Stockholm, Sweden
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Who Uses This: CEO, Sales Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 60% Small, 34% Medium

What Do G2 Reviewers Say About Membrain?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Membrain, finding it intuitive and straightforward for managing leads effectively.
  • Users appreciate the flexibility and customization of Membrain, allowing tailored structures and excellent support throughout the process.
  • Users value the helpful customer support of Membrain, enhancing their experience with personalized guidance and flexibility.
  • Users commend the excellent customer support from Membrain, providing helpful guidance and enhancing the overall experience.
  • Users love the high customizability of Membrain, allowing tailored setup and organization to meet specific needs.
Cons
  • Users find that Membrain lacks essential features like easy access to project sales numbers and better notification systems.
  • Users find the learning curve steep when starting with Membrain, making initial setup challenging to navigate.
  • Users report incomplete information, making it difficult to navigate and fully utilize Membrain's features effectively.
  • Users find the limited features of Membrain frustrating, wishing for better graphing, email formatting, and calendar usability.
  • Users experience dashboard issues related to inflexible layouts and limitations in exporting data and customization.

What Are Recent G2 Reviews of Membrain?

What Are G2 Users Discussing About Membrain?

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle.

Average Rating: 4.6/5.0

Total Reviews: 789

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How Do G2 Users Rate EngageBay?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.9/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.3/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind EngageBay?

  • Seller: EngageBay Inc
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Wilmington, Delaware
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Analyst
  • Top Industries: Information Technology and Services, Staffing and Recruiting
  • Company Size: 71% Small, 30% Medium

What Do G2 Reviewers Say About EngageBay?

AI-generated summary from verified user reviews

Pros
  • Users find EngageBay's ease of use beneficial for managing contacts and streamlining daily communication effortlessly.
  • Users appreciate the automation capabilities of EngageBay, streamlining processes and enhancing consistency in communication.
  • Users value the efficient customer support in EngageBay, appreciating how it enhances the overall experience of the platform.
  • Users appreciate the all-in-one platform of EngageBay for streamlined contact management, email campaigns, and automation.
  • Users appreciate the automation capabilities of EngageBay, streamlining tasks and enhancing efficiency in their workflows.
Cons
  • Users find the limited features of EngageBay lacking for advanced analysis and automation flexibility.
  • Users note the limited features of EngageBay, expressing a need for more templates and improved automation options.
  • Users find the reporting issues in EngageBay can be limiting and may require time to master effectively.
  • Users find limited customization in EngageBay's reporting, automation, and design tools, affecting advanced workflow needs.
  • Users find poor reporting as a limitation in EngageBay, lacking depth for thorough analysis and insights.

What Are Recent G2 Reviews of EngageBay?

What Are G2 Users Discussing About EngageBay?

Salesflare

Salesflare is a B2B sales CRM for small and medium-sized businesses that keeps itself up to date automatically. It captures contacts, companies, emails, meetings and relationship data, so sales teams spend less time maintaining their CRM and more time following up with customers. Connect Gmail, Outlook and your calendar, and Salesflare automatically builds complete customer timelines from your team’s interactions. It enriches contact and company records, suggests who and what to follow up on, and keeps your sales pipeline organized without requiring constant manual data entry. Because Salesflare captures customer and relationship data automatically, its AI can work from richer and more up-to-date context. It can help write emails, summarize customer timelines, suggest follow-ups and prepare for meetings. Salesflare also includes visual sales pipelines, automated reminders, email and website tracking, email sequences, lead scoring, relationship intelligence, customizable dashboards, mobile apps, and integrations with the tools sales teams already use. Salesflare is especially suited to relationship-driven B2B sales teams such as agencies, consultancies, software companies and other small and medium-sized businesses that want powerful sales follow-up without the usual CRM administration. Salesflare integrates with Gmail, Outlook, LinkedIn, Zapier, Make and thousands of other business tools. A free trial of up to 30 days is available.

Average Rating: 4.8/5.0

Total Reviews: 296

How Do G2 Users Rate Salesflare?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.6/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.3/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesflare?

Who Uses This Product?

  • Who Uses This: CEO, Co-Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 79% Small, 14% Medium

What Do G2 Reviewers Say About Salesflare?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Salesflare, which simplifies workflows and saves time effectively.
  • Users find Salesflare incredibly helpful for daily workflows, enhancing productivity and saving time with effortless automation.
  • Users value the automation and integrations of Salesflare, which enhance efficiency and simplify CRM management.
  • Users appreciate the time-saving features of Salesflare, finding it enhances efficiency and simplifies CRM tasks.
  • Users value the automation features of Salesflare, making CRM tasks effortless and efficient without manual effort.
Cons
  • Users find that Salesflare has missing features that limit its effectiveness for certain business needs and automation.
  • Users find Salesflare's limited features insufficient, especially for companies needing advanced customization and reporting options.
  • Users are disappointed by the limited feature updates in Salesflare, which hampers competitiveness and user experience.
  • Users find the limited customization options of Salesflare restrictive compared to other CRMs, impacting their experience.
  • Users note the limited reporting capabilities of Salesflare, wishing for more advanced analytics features.

What Are Recent G2 Reviews of Salesflare?

Superleap

Superleap is an enterprise-grade, AI-powered CRM built for modern sales, marketing, and operations teams that need speed, scale, and reliability. Designed for high-volume B2C and B2B use cases across industries like Education, Healthcare, and BFSI, Superleap streamlines lead management, account and opportunity workflows, and cross‑functional collaboration—so teams spend more time selling and less time managing tools. At its core, Superleap delivers a 98% customizable data model, native automations, and integrated communication rails (Email, WhatsApp, SMS, IVRS, RCS). Our modular suites—Sales Automation, Marketing Automation, Task Management, and Team & Access Management—enable consistent pipeline execution, role‑based permissions, and advanced reporting. Built‑in AI features—SuperDash, SuperBoards, and SuperFlows—surface real‑time insights, automate repetitive tasks, and accelerate decision‑making with guardrails for enterprise data governance. Implementation is fast and structured. We provide end‑to‑end scoping, user experience design, workflow configuration, integrations, training, and an extended hypercare phase to ensure smooth adoption. As an API‑first platform, Superleap offers REST APIs, webhooks, and low/no‑code builders for custom workflows, plus an open connector ecosystem for rapid integrations with lead sources and third‑party tools. Security and reliability are foundational. Superleap commits to 99.5% uptime, runs on cloud‑native infrastructure with multi‑region failover and WAF protection, and aligns with GDPR, HIPAA, SOC2, and ISO 27001 practices. Enterprise RBAC, audit logs, MFA/SSO, and data privacy controls (opt‑out, consent, deletion) are standard, helping compliance teams meet regulatory and internal policy requirements. Our pricing is simple and transparent: clear per‑user plans with no hidden à la carte charges. Pro covers everything growing teams need—unlimited workflows, forms, and custom dashboards—while Enterprise adds advanced security, compliance, scale, and governance. With dedicated technical account management and white‑glove support, Superleap helps organizations implement faster, adapt to change at 5× speed, and compound ROI through continuous iteration.

Average Rating: 4.5/5.0

Total Reviews: 72

How Do G2 Users Rate Superleap?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Workflow Capability: 10.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.4/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Superleap?

  • Seller: Superleap
  • Year Founded: 2024
  • HQ Location: Bengaluru South, IN
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management, Hospitality
  • Company Size: 69% Medium, 24% Large

What Do G2 Reviewers Say About Superleap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the simplicity and intuitiveness of Superleap, making lead management and tracking effortless and efficient.
  • Users love the easy tracking feature of Superleap, enhancing efficiency and organization in managing leads and follow-ups.
  • Users appreciate the time-saving efficiency of Superleap, noting its simplicity and intuitive design for managing sales tasks.
  • Users value the real-time call recordings and seamless integration with Ameyo for efficient activity tracking.
  • Users appreciate the intuitive design of Superleap, making lead management and follow-ups straightforward and efficient.
Cons
  • Users find integration issues with Superleap limiting, affecting connectivity with other essential tools and functionalities.
  • Users find the limited customization in Superleap restricts their experience compared to other CRMs.
  • Users find limited features in Superleap compared to mature CRMs, wishing for better reporting and integrations.
  • Users often face search issues with Superleap, struggling to perform effective global searches for generated leads.

What Are Recent G2 Reviews of Superleap?

Pipeline CRM

Pipeline CRM is a sales-first CRM designed to help teams close deals faster, automate processes, and drive predictable revenue growth. Our platform eliminates time-consuming admin work with powerful automation, seamlessly moving leads from prospect to customer. With an intuitive interface and highly customizable workflows, sales teams can focus on selling—not data entry.

Average Rating: 4.3/5.0

Total Reviews: 913

How Do G2 Users Rate Pipeline CRM?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.1/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.7/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Pipeline CRM?

  • Seller: Pipeline CRM
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®
  • Phone: +1 (866) 702-7303

Who Uses This Product?

  • Who Uses This: Account Manager, Owner
  • Top Industries: Construction, Marketing and Advertising
  • Company Size: 65% Small, 27% Medium

What Do G2 Reviewers Say About Pipeline CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Pipeline CRM, enjoying its intuitive interface and organized approach to deal management.
  • Users praise Pipeline CRM for its intuitive interface, enabling quick learning and efficient management of deals and contacts.
  • Users admire the simple and organized pipeline management of Pipeline CRM, enhancing deal tracking and team consistency.
  • Users appreciate the efficient customer management features of Pipeline CRM, enhancing organization and visibility in client relationships.
  • Users praise Pipeline CRM's fast and helpful customer support, enhancing their overall experience and satisfaction.
Cons
  • Users find the limited features of Pipeline CRM restrict their ability to customize and automate workflows effectively.
  • Users find limited customization in Pipeline CRM, hindering advanced workflows and third-party integration capabilities.
  • Users experience integration issues with Pipeline CRM, facing limitations with third-party apps and data syncing challenges.
  • Users note the missing features in Pipeline CRM, particularly in integrations, automation, and reporting capabilities.
  • Users experience slow performance with Pipeline CRM, encountering lags during updates that hinder overall efficiency.

What Are Recent G2 Reviews of Pipeline CRM?

What Are G2 Users Discussing About Pipeline CRM?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 9, 2026
Reviews & FAQs

Reviews Summary: The Best CRM Software for Enterprise Businesses

Thanks to 122469 CRM software reviews and associated data from users working for large-scale companies, at G2 we have some of the most definitive data on the best CRM software for the large space. We have identified 55 individual CRM products offering the features, pricing and support that Enterprise companies look for when comparing CRM software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in large-scale companies and who have used these CRM software products.

When G2 reviewers submit their CRM software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

  • Small Business CRM Software Reviews (< 50 employees)
  • large CRM Software Reviews (51-1,000 employees)
  • Enterprise CRM Software Reviews (1,001+ employees)

large businesses have their own unique requirements when it comes to CRM software compared to small or enterprise companies. That is why these individual large-scale company CRM software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for CRM software products that work well in large environments. These reviews are written by real G2 users working for these Enterprise companies who have real-world experience with these CRM software products.

FAQs About CRM Software for Enterprise Businesses

Q. What are the best CRM software products for large-scale businesses, according to G2 reviewers?
  • Salesforce Sales Cloud - 4.4-stars, 7843 reviews (33% from large reviewers)
  • HubSpot Sales Hub - 4.4-stars, 460 reviews (4% from large reviewers)
  • SAP Sales Cloud - 4.0-stars, 369 reviews (44% from large reviewers)
  • Oracle Sales Cloud - 3.8-stars, 70 reviews (49% from large reviewers)
  • Zoho CRM - 4.4-stars, 162 reviews (6% from large reviewers)
Q. What are the least-liked CRM software products for professionals at large-scale companies, based on the overall G2 rating?
  • Pivotal CRM - 3.3-stars, 20 reviews (34% from large reviewers)
  • OutreachCRM - 4.5-stars, 12 reviews (28% from large reviewers)
  • CRMOne - 4.9-stars, 249 reviews (24% from large reviewers)
  • Talisma - 3.2-stars, 15 reviews (63% from large reviewers)
  • Agile CRM - 4.3-stars, 25 reviews (7% from large reviewers)
Q. What are the highest-rated CRM software tool features according to employees at Enterprise companies?
  • Opportunity Management - 5.0-stars
  • Lead Nurturing - 5.0-stars
  • Lead Qualification - 5.0-stars
Q. What are the features that are rated lowest by employees at Enterprise companies?
  • Customizable Reports - 3.2-stars
  • Customizable Fields - 3.2-stars
  • Role-Based Permissions - 3.4-stars
Q. How many CRM software reviews are from users working in large companies?

11658 out of all CRM software reviews on G2 are from users working in Enterprise companies (10%).

Here's What Reviewers Working at large Businesses Have to Say About CRM Software

What Enterprise Professionals Liked What Enterprise Professionals Disliked

Insightly CRM: “I can look at contact’s connection history. Very easy to control events and tasks, media profiles. Without any stress. I can manage sales possibility and projects.”

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Pipedrive: “I think all of this could be communicated via email.”

Read Review

OnePageCRM: “I can easily transfer contacts and deals with sales. Also, I have the ability to control my projects and invoicing. So now I can be in contact with a lot of solutions. Which is good for my work.”

Read Review

Salesforce Sales Cloud: “Not very user friendly, no tasks that are functional, not very intuitive.. a lot of duplicate companies..”

Read Review

Nutshell: “Oh, super easy software. I can easily find everything that I need like: conversation or contact. I like that I can make it automatic so I can see all sales process. Perfect to have.”

Read Review

Act!: “Anytime you have a problem the answer is ALWAYS to pay for the new version. The newer versions are emailed to you, they will NOT provide any physical form of the program. Thus when buying a new computer you MUST buy their newest version of the program even if you don't need it! Otherwise, all your information will be lost because they will not let you have a copy of the program you paid for. NEVER EVER USE the products from these thieves!!”

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Recommendations To Others Problems Solved & Benefits

Salesforce Sales Cloud: “Good tool for CRM and Sales purposes”

Read Review

SoftSync AI: “It helps organize our sales process and keeps important customer information accessible. The reminders and automation are particularly useful for staying consistent with follow-ups and reducing repetitive administrative work.”

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Sugar Sell: “Not all benefits are visible at once. Adoption from users is key. Train them well and give them time to learn how to make the best out of it, and you will be rewarded.”

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Brevo: “Brevo solves the problem of managing multiple marketing channels by combining email, SMS, CRM, and automation into one platform, which means I don’t have to juggle separate tools to run campaigns and track customer interactions. It helps streamline communication with my audience through targeted segments and automated workflows, saving time and boosting engagement. The unified reporting and easy-to-use interface also make it simpler to measure performance and optimize campaigns, which ultimately improves efficiency and results for my marketing efforts.”

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SAP Sales Cloud: “Try to make SAP code easy to remember”

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SoftSync AI: “It helps solve the problem of having customer and sales information scattered across different tools. Having contacts, deals, follow-ups, notes, and reminders in one CRM makes it easier to keep track of customer activity and reduces the amount of manual work involved in managing sales.”

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