Best CRM Software - Page 11
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Featured CRM Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zixflow redefines how we manage & engage contacts. It's agile, customizable, and AI-driven. A unified workspace to shape your CRM, automate workflows, and drive engagement through Email, SMS &
- Computer Software
- Information Technology and Services
- 79% Small-Business
- 17% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CentraHub CRM is a future-proof business automation solution that functions as a single source of data and processes for all operations. It is an industry-ready, mobile-optimized CRM with dedicated mo
- Information Technology and Services
- Marketing and Advertising
- 62% Mid-Market
- 36% Small-Business
253 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OneHash CRM is an all in business automation tool suitable for all business size, and offers a host of features that can help you increase your business revenue. From lead source mapping to lead nurtu
- Financial Services
- Marketing and Advertising
- 73% Small-Business
- 25% Mid-Market
547 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to th
- Owner
- President
- Financial Services
- Construction
- 66% Small-Business
- 27% Mid-Market
650 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM who are the authors and maintainers. The application is enterprise ready and completely scalable t
- Information Technology and Services
- Computer Software
- 67% Small-Business
- 26% Mid-Market
3,523 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ontraport integrates your marketing, sales and support operations in one unified platform so you can scale, effortlessly. If you’re like most organizations, you have a collection of tech tools that
- CEO
- Owner
- Professional Training & Coaching
- Marketing and Advertising
- 92% Small-Business
- 5% Mid-Market
12,183 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, hi
- Owner
- President
- Marketing and Advertising
- Computer Software
- 80% Small-Business
- 16% Mid-Market
5,216 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
vcita: All-in-one business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. vcita is a comprehensive business management software
- Accounting
- Alternative Medicine
- 88% Small-Business
- 11% Mid-Market
1,759 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo
- Director
- Founder
- Marketing and Advertising
- Information Technology and Services
- 87% Small-Business
- 6% Mid-Market
682 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actua
- Insurance
- Telecommunications
- 77% Small-Business
- 20% Mid-Market
180 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enable
- 52% Small-Business
- 44% Mid-Market
- Overview
- User Satisfaction
- Seller Details
theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more
- 40% Mid-Market
- 40% Small-Business
78 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Lead Management Software, Online Lead Tracking, Email Marketing & SFA CRM.
- 75% Mid-Market
- 25% Small-Business
659 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Swiss software developer BSI provides a holistic, AI-supported platform for the digitalization of customer relationships. For Banking, Insurance, Retail, and Energy & Utilities, the BSI Custom
- 36% Small-Business
- 32% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Kommo is a complete Messaging CRM designed for businesses that communicate through WhatsApp, Instagram, Telegram, and other messaging apps. It unifies all conversations in one place to help teams buil
- Marketing and Advertising
- Information Technology and Services
- 86% Small-Business
- 9% Enterprise
