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Soffront Reviews & Product Details

Soffront offers an award-winning CRM and marketing platform and fully managed marketing services. For over 25 years, Soffront has helped thousands of businesses establish their brand, generate more leads, and close more sales. Soffront gives customers access to an expert marketing team that works as their own extended team. Managed marketing services offered include website design, SEO, digital advertising, and social marketing services. The Soffront platform is entirely web-based, with no need to install anything and includes lead management, email and social marketing, reputation management, sales prospecting and forecasting, customer service, and more. The platform can be configured with drag-and-drop tools, instead of programming or needing external IT knowledge.

Seller

Soffront

Product Description

The Soffront CRM application is comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset Management, CRM Portal, Mobile CRM and more.

Overview by

Sudipto Ghosh

Pricing

Pricing provided by Soffront.

STARTER

$20

user/month

PROFESSIONAL

$40

user/month

View More Pricing Information

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Soffront Reviews (17)

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Sandeep K.

Chief Marketing Officer

Mid-Market (51-1000 emp.)

10/2/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Increase sales"

5/5

What do you like best about Soffront?

Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

They can work a bit on AI & ML. Capabilities and by adding these I believe we should be able to add attributes as per our requirements and it can make sense to users. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

9/1/2022

"Complicated to use but robust system once you get the hang of it."

3/5

What do you like best about Soffront?

It has all the features you need in a CRM, including integrations, even phone integrations, and all the usual things like workflow and keeping you on top of the sales metrics. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

It's a very clunky system and hard to use/get the hang of, and it looks very outdated as well. A lot of the functions are not very user friendly either, which makes you want to use it less. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

5/19/2022

"Ideal Cost Effective CRM Solution for Small/Medium Enterprises"

4/5

What do you like best about Soffront?

Soffront has a Spanish version in addition to English which is its biggest benefit according to me as it can cater to small enterprises over in Europe/Mexico etc to utilize a great CRM. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

Soffront's Mobile application is ordinary and could do with a whole heap of improvement and many add-ons in the functionalities to compete with Zoho or Salesforce. Review collected by and hosted on G2.com.

Recommendations to others considering Soffront:

Shop around for alternatives before you settle down with Soffront, however I can vouch for the fact that coming to cost-effective solutions, you won't find a better one. Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

Very low expense and much increased productivity with Soffront. Accelerated training and webinars are amazing. The application can sometimes also be a little peculiar with text displays but considering the price, it's extremely fine. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/1/2019

"Very Adaptable CRM"

3/5

What do you like best about Soffront?

Soffront CRM is entirely adaptable and front end is smooth. It has streamlined our organization and made following, detailing, and undertaking the executives simple. The CRM offers a plenty of customization choices and certainly meets our requirements. The undertaking the board and bolster group are speedy with reaction and accommodating. Generally speaking would prescribe. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

There are some minor tweeks I would like to see, but I realize that some have just been executed in the most current form. Review collected by and hosted on G2.com.

Recommendations to others considering Soffront:

Easy to use. Will be better in future Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

We had the capacity to get up and in progress in a couple of days. We keep on building our insight into its use and are using more for a CRM as well as a functioning email promoting apparatus. Review collected by and hosted on G2.com.

Nicholas R.

Arizona

Mid-Market (51-1000 emp.)

1/3/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"I've had a very positive experience with Soffront CRM"

4/5

What do you like best about Soffront?

Soffront CRM folks are quick to respond and help solve even the easiest problems. We were able to get up and underway in a few days. We continue to build our knowledge of its usage and are utilizing more not only for a CRM but as an active email marketing tool. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

On the initial uploading of contact information, you can only manage duplicate based on emails or company name. We would like this option to include the contact name or unique ID. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

6/11/2019

"Soffront in the workplace"

4.5/5

What do you like best about Soffront?

The way soffront allows for a better CrM and marketing management Review collected by and hosted on G2.com.

What do you dislike about Soffront?

I did prefer our precious software but soffront is not bad Review collected by and hosted on G2.com.

Jerry M.

Insurance Specialist

Insurance

Enterprise (> 1000 emp.)

12/19/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"User friendly "

5/5

What do you like best about Soffront?

The simplicity and user friendly platform Review collected by and hosted on G2.com.

What do you dislike about Soffront?

The inability to interact with other platforms Review collected by and hosted on G2.com.

Logan Z.

CSA

Retail

Small-Business (50 or fewer emp.)

7/6/2018

"Intuitive CRM program to optimize sales and customer relations"

4/5

What do you like best about Soffront?

Great for tracking each step of a sale, from the initial lead, to tracking each communication with the customer. It even offers helpful call scripts and call recording. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

A bit expensive and has some issues with updating contacts. Review collected by and hosted on G2.com.