Soffront Reviews & Product Details

What I like most about Soffront is its all-in-one platform that unifies CRM, sales automation, marketing, and customer service, saving our team time and reducing confusion by avoiding multiple separate tools. I really appreciate the user-friendly and intuitive interface, making it easy for even non-technical team members to pick up quickly, resulting in smooth and fast adoption across the company. The automation features stand out, allowing us to automate follow-ups, task assignments, and email campaigns, which cuts down on repetitive manual work and lets our sales team focus on building customer relationships. The GDPR-compliant data management provides strong peace of mind, as it securely stores and manages customer data while meeting local regulatory requirements in Germany. Review collected by and hosted on G2.com.

Some integrations with common German business tools are not as seamless as we would like. Connecting with DATEV, our ERP system, and Microsoft 365 works, but data synchronization isn’t fully automated and sometimes requires manual checks. The reporting functionality covers standard needs, but building complex, individual reports is not very intuitive. For deeper data analysis, we still need to export information and work with Excel, which adds extra effort. Review collected by and hosted on G2.com.

I like the user-friendly format of Soffront, which makes it easy to navigate. I'm able to track notes made by my reps and any personal identifiable information needed for clients. The initial setup was great as all my questions were answered. Review collected by and hosted on G2.com.

I think the speed could be improved. Review collected by and hosted on G2.com.

Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing. Review collected by and hosted on G2.com.

They can work a bit on AI & ML. Capabilities and by adding these I believe we should be able to add attributes as per our requirements and it can make sense to users. Review collected by and hosted on G2.com.

It has all the features you need in a CRM, including integrations, even phone integrations, and all the usual things like workflow and keeping you on top of the sales metrics. Review collected by and hosted on G2.com.

It's a very clunky system and hard to use/get the hang of, and it looks very outdated as well. A lot of the functions are not very user friendly either, which makes you want to use it less. Review collected by and hosted on G2.com.

Soffront has a Spanish version in addition to English which is its biggest benefit according to me as it can cater to small enterprises over in Europe/Mexico etc to utilize a great CRM. Review collected by and hosted on G2.com.

Soffront's Mobile application is ordinary and could do with a whole heap of improvement and many add-ons in the functionalities to compete with Zoho or Salesforce. Review collected by and hosted on G2.com.

Soffront CRM is entirely adaptable and front end is smooth. It has streamlined our organization and made following, detailing, and undertaking the executives simple. The CRM offers a plenty of customization choices and certainly meets our requirements. The undertaking the board and bolster group are speedy with reaction and accommodating. Generally speaking would prescribe. Review collected by and hosted on G2.com.

There are some minor tweeks I would like to see, but I realize that some have just been executed in the most current form. Review collected by and hosted on G2.com.

Soffront CRM folks are quick to respond and help solve even the easiest problems. We were able to get up and underway in a few days. We continue to build our knowledge of its usage and are utilizing more not only for a CRM but as an active email marketing tool. Review collected by and hosted on G2.com.

On the initial uploading of contact information, you can only manage duplicate based on emails or company name. We would like this option to include the contact name or unique ID. Review collected by and hosted on G2.com.

The way soffront allows for a better CrM and marketing management Review collected by and hosted on G2.com.

I did prefer our precious software but soffront is not bad Review collected by and hosted on G2.com.

The simplicity and user friendly platform Review collected by and hosted on G2.com.

The inability to interact with other platforms Review collected by and hosted on G2.com.

Great for tracking each step of a sale, from the initial lead, to tracking each communication with the customer. It even offers helpful call scripts and call recording. Review collected by and hosted on G2.com.

A bit expensive and has some issues with updating contacts. Review collected by and hosted on G2.com.