Best Conversational Marketing Software - Page 7

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 362

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,900+ Authentic Reviews
  • 362+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Sonar

Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar.

Average Rating: 4.2/5.0

Total Reviews: 111

How Do G2 Users Rate Sonar?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Sonar?

  • Seller: Sonar
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • Twitter: @Sonar
    9,100 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Executive, Business Consultant
  • Top Industries: Real Estate, Transportation/Trucking/Railroad
  • Company Size: 64% Large, 25% Medium

What Are Recent G2 Reviews of Sonar?

11Sight

11Sight is an AI Agent Platform for Call Centers and Customer-Facing Operations that deploys AI Agents as the first point of contact handling ≈ 76% of requests end-to-end, executing high-stakes tasks directly in customer systems, and escalating to human teammates only when it matters. "We started by reducing burnout in call centers. Now our AI Agents handle most tasks autonomously—climbing the complexity ladder while keeping customers satisfied and knowing exactly when to bring in a human." — Aleks Gollu, CEO Agents now handle the task on the first ask of the customer, reducing the amount of touchpoints where customers need to repeat themselves to get the service they need. If a customer wants to talk with a human advisor we will transfer the conversation context along allowing for the human to pick up where the agent left off. Solutions for All Touchpoints: Voice, SMS, and Chat. Inbound and outbound. 11Sight covers the full surface of customer communication from a single platform. Built for Non-technical Managers: 11Sight's AI Agent Factory lets teams configure and deploy new agents deterministically—reliably, repeatably, and without prompt hacking. Non-technical managers customize, monitor, and manage agents directly in the AI Agent Studio: edit scope, toggle agents on/off, and track performance without engineering support. New agents go live in days. A full team of agents is ready in weeks. Reliability From Day One: Deterministic agent configuration means consistent performance and lower costs. No runaway compute, no unpredictable behavior, no expensive trial-and-error tuning. The efficiency advantage is visible from day one. One Platform, Any Vertical: A simplified Job Description Language lets you encode exact workflows—whether handling high-volume diverse requests, scheduling high-value appointments, or engaging and upselling existing customers. The same platform serves healthcare, finance, automotive, hospitality, and beyond. Horizontal by design. Verticalized by configuration. Human + AI, Working Together: 11Sight includes an integrated call center with video meeting capability, full conversation context, and defined meeting goals. AI Agents and human team members operate as one coordinated team—not separate systems stitched together. 24/7 customer support included. The Only Platform That Does Both: Most AI agent tools make you choose. Chat-first platforms bolt voice onto scripts.The rest lock you into rigid vendor deployments you can't touch without professional services. 11Sight is built on native telephone and browser voice infrastructure (real voice, not scripts) and deploys deterministically so your own team configures and tweaks agents in-house, in days, without engineering. Full voice capability and full control only with 11Sight.

Average Rating: 4.6/5.0

Total Reviews: 63

How Do G2 Users Rate 11Sight?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind 11Sight?

  • Seller: 11Sight
  • Year Founded: 2016
  • HQ Location: Berkeley, US
  • Twitter: @11Sight
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 71% Small, 13% Medium

What Do G2 Reviewers Say About 11Sight?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 11Sight, enjoying seamless video conversations and quick setup without complications.
  • Users value the time-saving instant conversations offered by 11Sight, leading to efficient engagement and quicker lead qualification.
  • Users praise 11Sight for its frictionless video calls, enabling seamless, on-demand communication without barriers or hassles.
  • Users love the easy setup of 11Sight, appreciating the straightforward onboarding and quick integration with existing tools.
  • Users love how 11Sight enhances instant communication, turning website visitors into engaging conversations and improving lead quality.
Cons
  • Users find limited customization in 11Sight restricts branding consistency and workflow adaptation across teams.
  • Users find the missing features in 11Sight frustrating, particularly for team management and brand control.
  • Users find the limited analytics insufficient for tracking interactions and performance, hindering their ability to measure success.
  • Users point out the limited features of 11Sight, especially for larger teams and basic functionality enhancements.
  • Users find the interface less intuitive, making navigation and setup a challenge, especially for non-technical users.

What Are Recent G2 Reviews of 11Sight?

What Are G2 Users Discussing About 11Sight?

Manago AI

Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.

Average Rating: 4.4/5.0

Total Reviews: 304

How Do G2 Users Rate Manago AI?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Manago AI?

Who Uses This Product?

  • Who Uses This: Marketing Automation Specialist, Marketing Specialist
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 56% Small, 36% Medium

What Do G2 Reviewers Say About Manago AI?

AI-generated summary from verified user reviews

Pros
  • Users value the flexibility and adaptability of Manago AI, enhancing their marketing automation experience significantly.
  • Users praise the automation efficiency of Manago AI, noting its flexibility and ease of integration for marketing tasks.
  • Users commend the exceptional customer support of Manago AI, praising their readiness to assist and adapt to needs.
  • Users appreciate the advanced automation and integration features of Manago AI, enhancing their marketing strategies effectively.
  • Users appreciate the intuitive email builder in SALESmanago, which streamlines workflow and enhances customer communication.
Cons
  • Users note the learning curve of Manago AI, finding the setup process can be tricky at times.
  • Users find the system not intuitive due to hidden features and a complex interface that complicates navigation.
  • Users report complex usability challenges with SALESmanago, creating hurdles in accessing some features effectively.
  • Users struggle with the complexity of Manago AI's functions, making it difficult to utilize all features effectively.
  • Users face feature issues with SMS integration and usability, needing improvements for better functionality and support.

What Are Recent G2 Reviews of Manago AI?

What Are G2 Users Discussing About Manago AI?

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Continually

We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Average Rating: 3.8/5.0

Total Reviews: 17

How Do G2 Users Rate Continually?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.0/10 (Category avg: 8.7/10)
  • Analytics: 5.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Continually?

  • Seller: Continually
  • Year Founded: 2017
  • HQ Location: Belfast, Northern Ireland
  • Twitter: @UseContinually
    252 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 88% Small, 12% Medium

What Are Recent G2 Reviews of Continually?

What Are G2 Users Discussing About Continually?

GoSquared

Turn more visitors into customers. A suite of integrated products to help you grow your online business. – Analytics: traffic sources, campaign tracking, new visits % – Live Chat: targeted messaging, lead capture, shared team inbox – Customer Data Hub: automatic lead enrichment, company info

Average Rating: 4.5/5.0

Total Reviews: 74

How Do G2 Users Rate GoSquared?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind GoSquared?

  • Seller: GoSquared
  • Year Founded: 2006
  • HQ Location: London, United Kingdom
  • Twitter: @GoSquared
    5,230 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 45% Small, 37% Medium

What Are Recent G2 Reviews of GoSquared?

What Are G2 Users Discussing About GoSquared?

Appier AIRIS (formerly Woopra)

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams. As data flows into Woopra, People Profiles reveal a full behavioral history for each user, from their first touch to conversion and beyond. Making every engagement an opportunity to create more personalized experiences and support. Advanced analytics features include non-linear Customer Journeys, Trends and Retention reports powered by consolidated data. Translating numbers into people and opening entirely new views of the who, the what and the how in your data. Finally, Woopra's Triggers empower teams to take real-time action on their data. Automatically personalize page content, trigger a chat message, enrolls segments drip campaigns, update a lead status or customize a promotion with zero latency. Combined with powerful behavioral and demographic data, companies are able to deliver personalized experiences through the right channel, at the right time. With more than 200,000 users and 1,000 innovative customers across the world, Woopra provides the first unified analytics solution that is used by SaaS, eCommerce and On-Demand services for understanding, engaging and connecting with customers through data.

Average Rating: 4.4/5.0

Total Reviews: 197

How Do G2 Users Rate Appier AIRIS (formerly Woopra)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)

Who Is the Company Behind Appier AIRIS (formerly Woopra)?

  • Seller: Appier
  • Year Founded: 2012
  • HQ Location: Taipei, Taiwan
  • Twitter: @GoAppier
    1,230 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    862 employees on LinkedIn®
  • Ownership: TYO: 4180

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 53% Small, 34% Medium

What Do G2 Reviewers Say About Appier AIRIS (formerly Woopra)?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time analytics of Appier AIRIS, enabling quick decisions through insightful visual reports.
  • Users value the user-friendly interface of Appier AIRIS, making it easy to analyze customer data effectively.
  • Users appreciate the real-time analytics and friendly interface of Appier AIRIS, enhancing data gathering and insights.
  • Users value the real-time insights generated by Appier AIRIS, enhancing their decision-making with quick access to customer data.
  • Users appreciate the real-time analytics of Appier AIRIS, enabling timely decision-making and insights into customer behavior.
Cons
  • Users express concern over limited data retention and reporting options, which restricts comprehensive analysis capabilities.
  • Users find a steep learning curve with Appier AIRIS, particularly those unfamiliar with analytics platforms.
  • Users face a steep learning curve with Appier AIRIS, especially those new to analytics platforms.
  • Users find the complexity of built-in formulas and onboarding in AIRIS can hinder their overall experience.
  • Users find the complex setup challenging, wishing for more in-app guidance to ease the onboarding process.

What Are Recent G2 Reviews of Appier AIRIS (formerly Woopra)?

What Are G2 Users Discussing About Appier AIRIS (formerly Woopra)?

bonzo

Bonzo is a full-suite marketing automation and CRM option for advisors and small businesses. We put the "Relationship" back into CRM with omni-channel and social media outreach. Text, Video, Call, Email, Social - do it all in Bonzo.

Average Rating: 4.0/5.0

Total Reviews: 34

How Do G2 Users Rate bonzo?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.9/10 (Category avg: 8.7/10)
  • Analytics: 7.3/10 (Category avg: 8.5/10)

Who Is the Company Behind bonzo?

  • Seller: Bonzo
  • Year Founded: 2019
  • HQ Location: Columbus, US
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Real Estate
  • Company Size: 91% Small, 6% Medium

What Do G2 Reviewers Say About bonzo?

AI-generated summary from verified user reviews

Pros
  • Users find Bonzo fairly easy to use, appreciating its necessary features for a seamless experience.
  • Users find Bonzo to be easy to use with essential features that meet their needs effectively.
Cons
  • Users find Bonzo's pricing to be expensive and unresponsive, especially when faced with cancellation and refund issues.
  • Users report poor customer support with Bonzo, citing issues like unreturned inquiries and problems with billing refunds.

What Are Recent G2 Reviews of bonzo?

What Are G2 Users Discussing About bonzo?

Collect.chat

Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconds. You can collect leads, feedbacks and book meetings with your customers. Integrate the chatbot with any tool you use in your workflow.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Collect.chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Collect.chat?

  • Seller: Micro.company
  • Year Founded: 2021
  • HQ Location: Newark, DE
  • Twitter: @microdotcompany
    333 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Do G2 Reviewers Say About Collect.chat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Collect.chat, leading to a significant increase in lead generation.
  • Users praise the efficiency of Collect.chat, noting a significant increase in lead generation.
  • Users find it easy to generate leads with Collect.chat, reporting a significant increase in lead conversion.
Cons
  • Users find the dashboard UX unfriendly and desire more features for improved experience in the future.
  • Users feel the limited features of Collect.chat hinder its usability and hope for future enhancements.
  • Users feel the missing features in Collect.chat limit functionality and desire a more user-friendly dashboard.

What Are Recent G2 Reviews of Collect.chat?

What Are G2 Users Discussing About Collect.chat?

360Dialog

360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees. Three tiers: Regular (€49/number/month) for developers who need full API access with 24/7 human support, Premium (€99) adding faster SLA, business verification in 48h, and built-in tools like Inbox, Sendout, and Automation, and Scale (€500) for high-volume businesses with dedicated performance experts, migration support, and up to 1,000 messages per second. Marketplace For businesses who want a ready-made WhatsApp solution without building on the API. 360Dialog matches you with the right tool from one of its vetted partners. You own your WhatsApp number, can switch tools anytime, and there is no lock-in. Priced at €99 per number per month. Partner Platform For ISVs, SaaS companies, and resellers embedding WhatsApp into their own products. Onboard and manage unlimited WhatsApp Business Accounts through one API in minutes. Multi-customer architecture, instant client provisioning, and zero message markup. Three tiers from Starter (€250/month + €49/channel) to Premium (€1,000/month + €15/channel) with decreasing per-channel costs at scale. All plans are month-to-month with no long-term contracts. Performance Messaging Full-service WhatsApp marketing for brands and agencies. 360Dialog handles campaign strategy, journey building, and monthly optimization. Includes weekly results reports, Meta approvals handling, and 360Pilot analytics. Custom pricing based on volume. 360Pilot Full-funnel revenue tracking for WhatsApp. Track complete customer journeys from ad click to purchase, connect WhatsApp with your sales data, and see exactly which campaigns drive revenue. Works with any WhatsApp provider. What Makes 360Dialog Different 360Dialog operates at the WhatsApp infrastructure layer, not the application layer. Where most providers offer either raw API access or end-user messaging tools, 360Dialog provides both the API infrastructure and a partner enablement platform that lets technology companies embed WhatsApp into their own products. As an Official Meta Solution Partner, 360Dialog offers a direct Meta escalation path, business verification in 48 hours, and full-funnel analytics for WhatsApp through 360Pilot, tracking customer journeys from ad click to purchase. Flat-fee pricing with no markup on Meta messaging fees means businesses pay exactly what Meta charges for conversations, with no hidden costs. All plans include 24/7 support and Meta WhatsApp messaging fees apply separately.

Average Rating: 4.7/5.0

Total Reviews: 136

How Do G2 Users Rate 360Dialog?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind 360Dialog?

  • Seller: 360Dialog
  • Year Founded: 2018
  • HQ Location: Gruenwald, Germany
  • LinkedIn® Page: www.linkedin.com
    105 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 79% Small, 18% Medium

What Do G2 Reviewers Say About 360Dialog?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and responsive customer support of 360Dialog, enhancing their overall experience with the product.
  • Users value the ease of use of 360Dialog, appreciating its intuitive interface and seamless integration options.
  • Users appreciate the easy integrations provided by 360Dialog, facilitating seamless connectivity with both on-premise and cloud APIs.
  • Users value the easy integration and user-friendly interface of 360Dialog, ensuring a smooth experience.
  • Users appreciate the user-friendly interface of 360Dialog, finding it easy and convenient for their needs.
Cons
  • Users experience significant downtime during onboarding, which can hinder the overall user experience and productivity.
  • Users express frustration over poor customer support, experiencing long response times and unresolved payment issues.
  • Users often face delays in onboarding that hinder their ability to start using 360Dialog effectively.

What Are Recent G2 Reviews of 360Dialog?

What Are G2 Users Discussing About 360Dialog?

Connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Average Rating: 4.7/5.0

Total Reviews: 16

How Do G2 Users Rate Connectly.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.9/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Connectly.ai?

  • Seller: Connectly
  • Year Founded: 2020
  • HQ Location: San Francisco, California
  • Twitter: @ConnectlyAI
    114 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 41% Medium, 35% Small

What Do G2 Reviewers Say About Connectly.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Connectly.ai to be a very intuitive platform, enhancing customer communication with ease and support.
  • Users appreciate the intuitive platform and proactive support by Connectly.ai, enhancing communication and customer engagement.
  • Users appreciate the excellent customer engagement achieved through Connectly.ai's intuitive tools and responsive support.
  • Users appreciate the amazing customer support offered by Connectly.ai, ensuring they feel well accompanied throughout the process.
  • Users value the intuitive platform of Connectly.ai, facilitating effective communication and enjoyable customer experiences.
Cons
  • Users point out that the manual data extraction process for monthly reports could be improved for efficiency.
  • Users find the export issues in Connectly.ai cumbersome due to a manual data extraction process, despite overall satisfaction.
  • Users note that the inadequate reporting requires a manual process, which could be streamlined for better efficiency.
  • Users find the inefficient reporting process cumbersome, requiring manual steps to extract data despite the tool's overall excellence.
  • Users note that the poor reporting process requires manual data extraction, indicating room for improvement.

What Are Recent G2 Reviews of Connectly.ai?

Hustle

Hustle is a conversational texting platform that lets organizations reach people by text, video, and voice, all from the same phone number. Hustle includes Broadcast Texting, P2P Texting, programmatic API-based texting, Video Messaging (Hustle Clips, Personalized Clips, and Hustle Stories), a text-integrated Dialer, Automated event-based messaging, and Message Journeys. Hustle supports 10DLC local area numbers, short codes, toll-free numbers, and RCS. Admins organize campaign-based outreach into Goals. Broadcast Goals send one message to up to millions of people with a single click. Peer to Peer (P2P) Goals let each staff member and volunteer send thousands of personal texts per hour and answer replies in real time. Dialer Goals let agents call mobile numbers and landlines and send a follow-up text from the same local number, with calls and texts kept in one conversation thread. Admins can monitor conversations live and step in for an agent as needed. Automations run in the background and are always on. They can start when a contact texts a keyword, receives a tag, or joins a Hustle Group or Audience. Automations can send messages, update tags, and remove contacts once a condition is met, such as a recorded donation. Customers use Automations to set up message journeys and welcome series to automate outreach. Hustle integrates with Salesforce, Salesforce Marketing Cloud Engagement, Blackbaud TeamRaiser, Blackbaud Luminate Online, EveryAction/NGP VAN, PDI, and Action Network, and is listed on the Salesforce AppExchange. Conversations and call results sync back to the CRM, and Hustle's reporting covers delivery, response rates, and link clicks. Nonprofits, colleges and universities, unions, government agencies, political campaigns, and digital agencies use Hustle for fundraising, donor and alumni engagement, marketing, volunteer recruitment, member organizing, public outreach, and get-out-the-vote programs. Since Hustle's founding in 2014, thousands of organizations have sent billions of text messages. Hustle is now employee-owned.

Average Rating: 4.5/5.0

Total Reviews: 10

How Do G2 Users Rate Hustle?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Hustle?

  • Seller: Hustle
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • Twitter: @Hustle
    5,189 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    255 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Hustle?

What Are G2 Users Discussing About Hustle?

Appier BotBonnie

Drag and drop conversational features to create social interactions across multiple channels. Manage all social channels, including LINE, Facebook, Instagram, and web chats, with one single console. Rely on BotBonnie for the most efficient way to provide the best customer experiences.

Average Rating: 4.3/5.0

Total Reviews: 8

How Do G2 Users Rate Appier BotBonnie?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.0/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Appier BotBonnie?

  • Seller: Appier
  • Year Founded: 2012
  • HQ Location: Taipei, Taiwan
  • Twitter: @GoAppier
    1,230 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    862 employees on LinkedIn®
  • Ownership: TYO: 4180

Who Uses This Product?

  • Company Size: 88% Medium, 13% Small

What Do G2 Reviewers Say About Appier BotBonnie?

AI-generated summary from verified user reviews

Pros
  • Users are thrilled with the excellent performance and appreciate the new chat and marketing features.

What Are Recent G2 Reviews of Appier BotBonnie?

Expertise AI

Expertise AI replaces traditional website chatbots with an AI sales agent built to convert. Most chatbots are designed for support. They answer basic questions, follow rigid scripts, and break the moment a real buyer goes off-path. The result is lost momentum, slow follow-ups, and pipeline quietly leaking out of your website. Expertise AI is different. It runs real sales conversations. Our AI sales agent engages inbound visitors in real time, understands intent and context, and guides buyers to the right next step, whether that’s qualifying fit, answering complex questions, sharing relevant content, or booking a meeting. Instead of deflecting conversations, Expertise moves them forward. Built for HubSpot-first B2B teams, Expertise connects directly into your revenue stack. High-intent conversations are routed instantly, buyer context is preserved, and sales teams are alerted when it’s time to jump in, at the moment intent is highest. Expertise AI adapts dynamically to how buyers behave. It personalizes each conversation based on page context, actions, and firmographic signals, enriching every lead with actionable insight instead of noise. No scripts. No broken flows. No lost speed-to-lead. With native integrations across HubSpot, Salesforce, Zapier, and modern sales tools, Expertise fits seamlessly into existing workflows. The platform handles qualification, routing, scheduling, and enrichment automatically, so teams can focus on closing, not chasing. Enterprise-ready and SOC 2 Type II and GDPR compliant, Expertise AI scales securely with your business. Ditch the stone-age chatbot. Use an AI agent that actually converts.

Average Rating: 4.9/5.0

Total Reviews: 48

How Do G2 Users Rate Expertise AI?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Expertise AI?

  • Seller: Expertise AI
  • Company Website:
  • HQ Location: Toronto, ON
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 76% Small, 27% Medium

What Do G2 Reviewers Say About Expertise AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Expertise AI, praising its simple setup and impactful customer service enhancements.
  • Users highly value the easy setup of Expertise.ai, making deployment and training a seamless experience.
  • Users appreciate the ease of setup and stellar customer support from Expertise.ai, making it highly recommendable.
  • Users commend the responsive support of Expertise AI, ensuring quick assistance and customized solutions for their needs.
  • Users appreciate the implementation ease of Expertise AI, finding it simple to set up and integrate smoothly.
Cons
  • Users find the pricing structure steep, especially for small businesses or solo operators, affecting overall accessibility.
  • Users find the pricing to be a drawback, as the tier differences can be steep for small businesses.
  • Users face integration issues with HubSpot workflows, requiring assistance but still value the ongoing support provided.
  • Users experience occasional software bugs that require logging out, but support resolves them quickly.
  • Users find the integration complexity daunting for non-experts, though support helps streamline the process.

What Are Recent G2 Reviews of Expertise AI?

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Average Rating: 3.8/5.0

Total Reviews: 20

How Do G2 Users Rate Hippo?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.3/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Hippo?

  • Seller: Jungleworks
  • Year Founded: 2011
  • HQ Location: Tampa, Florida
  • Twitter: @worksjungle
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    338 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Do G2 Reviewers Say About Hippo?

AI-generated summary from verified user reviews

Pros
  • Users find Hippo's customer support incredibly helpful, enhancing their experience with its user-friendly interface and features.
  • Users find Hippo's interface to be easy to use, enhanced by helpful customer support and a great user experience.
  • Users appreciate the user-friendly interface and helpful customer support that enhance their experience with Hippo.
  • Users highlight the feature variety of Hippo, enhancing usability and overall satisfaction with the product.
  • Users find the helpful customer success support invaluable, enhancing their overall experience with Hippo.
Cons
  • Users experience instability issues with Hippo, as frequent breakdowns overshadow the emphasis on features.
  • Users often face stability issues with Hippo, as feature focus leads to frequent breakdowns.
  • Users report functionality issues with Hippo, citing stability problems that disrupt their experience and usability.
  • Users report missing features in Hippo, leading to instability and breakdowns that hinder usability.
  • Users report quality issues with Hippo, citing instability and frequent breakdowns despite feature-rich offerings.

What Are Recent G2 Reviews of Hippo?

Zowie

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s customers don’t want to navigate websites, search knowledge bases, or wait on hold. They want to say what they need — and get it done instantly. Zowie makes that possible. With Zowie AI Agents, brands unlock: - End-to-end automation of complex processes, not just basic FAQs - Flawless accuracy, following your business rules — no hallucinations - Seamless integration with your tech stack, from CRMs to fulfillment systems - Conversations that feel natural — powered by generative AI and guided by your data Built for mid-market and enterprise businesses, Zowie empowers leaders across customer service, operations, and IT to transform the way they serve customers — faster, smarter, and more cost-efficiently. The future of customer experience isn’t a better website. It’s a conversation. Zowie makes it happen.

Average Rating: 4.7/5.0

Total Reviews: 70

How Do G2 Users Rate Zowie?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Zowie?

  • Seller: Zowie Inc.
  • Year Founded: 2019
  • HQ Location: New York
  • Twitter: @ZowieAI
    144 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 48% Small, 40% Medium

What Do G2 Reviewers Say About Zowie?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient automation in Zowie, praising its fast implementation and tailored solutions for e-commerce.
  • Users find Zowie's platform intuitive and easy-to-use, enhancing their efficiency with quick implementation and tailored support.
  • Users value the efficient and fast implementation of Zowie, with a professional team addressing all their needs.
  • Users appreciate Zowie's efficient automation, which simplifies customer inquiries and enhances overall response speed.
  • Users appreciate the messaging automation of Zowie, enhancing support efficiency and improving customer satisfaction significantly.
Cons
  • Users highlight the limited features of Zowie, especially regarding reporting and integration with other tools.
  • Users note the missing features in Zowie, especially in reporting, BI integration, and chatbot management across markets.
  • Users note a limited customization option in Zowie, hindering flexibility for small startups looking for tailored solutions.
  • Users find the UI complexity of Zowie can become messy with more intricate workflows, leading to a less smooth experience.
  • Users report bugs and technical errors, leading to delays in resolution that frustrate the overall experience.

What Are Recent G2 Reviews of Zowie?

What Are G2 Users Discussing About Zowie?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024