GoSquared Reviews & Product Details

Without gosquared, we wouldnt know how our users are using our site (or we'd have to spend $$$ on developing tracking). This insight has been invaluable. Plus, we finally found a Live Chat that actually works -and has live translating available to help with our international customers to solve their issues in real time. We're able to see what feature they're using, if they encountered an error and also reply to them when we're not at our desks with the iphone app integration. Review collected by and hosted on G2.com.

I've become obsessed about viewing it multiple times an hour. Wait, is that a bad thing tho?? ;) Review collected by and hosted on G2.com.

GoSquared is complete. Really, from analytics to engagement. And when it comes to engagement we have a lot of features to help us such as live chat, broadcasting, automated messages based on triggers and behaviors and more. It is an all-in-one solution, a one-stop shop for digital entrepreneurs to scale and support their business. The interface is awesome and the support is suuuuper awesome. The time to integrate is low since their documentation is concise and clean. Review collected by and hosted on G2.com.

The ability to build your own dashboard inside the tool. But recently they launched an integration with Google Data Studio which fix somehow this issue. Review collected by and hosted on G2.com.

It has helped me to analyze in a much more complete way the metrics of my website, in such a way that I can make improvements in terms of the user experience based on the results obtained, so the data obtained does not remain only on paper or percentage, if not they help to make important improvements in terms of performance, experience and information processing on my website. In addition, your customer service team turns out to be a great ally when you have any type of doubt or concern, since they answer us in a short time and the solutions they propose are quite successful to solve any problem Review collected by and hosted on G2.com.

There are not many things really, I would only say that maybe they should improve their integrations with wordpress to further exploit its benefits. Review collected by and hosted on G2.com.

Our order system for custom shoes can be a bit complicated so users who are not used to tech, so having the ability to answer their questions directly from the page is awesome Review collected by and hosted on G2.com.

I wish there were some more reports available for the Analytics, like landing pages ect. Review collected by and hosted on G2.com.

The main features of GoSquared include email marketing, lead scoring, internal chat integration, segmentation and many more. It is web/cloud based and can be installed on Mac. It can be linked easily to your own website and can be used to send selective emails. It is an easy CRM system that builds customer relationship. It gives reports about customers on email and gives more details too.The interface is simple and efficient to use. The starting price is 29$ per month and it also offers a free trial. It contains a free version though with limited features. The support service is friendly and super nice as they provide solutions to your questions instantly. Review collected by and hosted on G2.com.

GoSquared works better for small to medium sized business but not for large sized enterprises. There needs to be an option where it can link to database. The price can be a disadvantage for some people as it is quite expensive. The mobile application doesn't work as well as the desktop version so it needs improvements. There are overall few minor issues present here and there. Review collected by and hosted on G2.com.

The UX and customer support is super cool. We've been using GS for 6-7 years now and for several products. We love Live chat, Trends, and real-time user movement. Review collected by and hosted on G2.com.

Nothing to dislike in GS that's a huge red flag Review collected by and hosted on G2.com.

The platform is easy to set up and use. The team has always gone over and above to help us set up whatever we need and are very responsive Review collected by and hosted on G2.com.

Nothing comes to mind here about dislikes Review collected by and hosted on G2.com.

The ability to create custom smart groups as this allows me to segment my customer groups. Review collected by and hosted on G2.com.

I would love if GS created useful reports, rather than having to export the data to Microsoft Excel. Review collected by and hosted on G2.com.

In a fast pacing environment, where change is the constant thing, then I need to be on-trend, and for that, I need to think millennial. Gosquared is an intelligent software platform that converts website visitors into customers. It gave online businesses a 180-degree angle turn, for it is a combination of Analytics, CRM, Live chat, and Marketing automation and with GoSquared. One of the best features of this software platform is that it is effortless to use. They provided a demo that I can use as a tutorial, and it is available in that the website. It also has a user interface and UX. What surprises me is the responsiveness of the team, they take time to understand what the customers need, and they made this software usable by everyone. It gives me value for my money because it is powerful software, yet it provides me a budget-friendly price. Review collected by and hosted on G2.com.

One of the inconveniences for on-the-go business owners is the mobile version. Some small problems or bugs need to be improved because, most of the time, we can only get what we need if I on a desktop version. Review collected by and hosted on G2.com.

It really is a wonderful and successful device that allows you to definitely communicative properly along with your buyers and demonstrate them and explain to your firm in the far better way. It allows you to make them mindful and make a far better connection with them. Review collected by and hosted on G2.com.

The device acquired adaptable characteristics that are excellent so I've not identified everything negative in it nevertheless. Review collected by and hosted on G2.com.

It can be an incredible device that assists in producing an excellent interaction in between your consumers along with your organization. It offers you a far better comprehension regarding the comapny's agenda and its motives, in addition, their items that assists in creating the income improved and business enterprise to prosper. Review collected by and hosted on G2.com.

I prefer this application and its a great deal so I've not discovered any difficulties with it likewise. Review collected by and hosted on G2.com.

It is actually wonderful as well as a successful system that permits you to undoubtedly communicative properly along with your buyers and demonstrate these people and explain to the firm within a much better approach. It assists you to get them to mindful and make up a much better relationship with them Review collected by and hosted on G2.com.

I have not experienced any dislike with this application until the moment. Review collected by and hosted on G2.com.

I love your campaigns, this software has an important ability to generate a precise impact on any public in general. I must also say that I can use it in several mobile devices, this generates comfort and a good operation and use of the program. It is worth mentioning that the data generated by this program is in real time and the comparison with old dates is done in an excellent way. Your support is very good, we have been able to establish contact late at night or on holidays and we have obtained a response in the following business days quickly. Review collected by and hosted on G2.com.

The ease of use, coupled with good practice in our company has been a reference for not having a serious or simple complaint about this program. It is excellent and easily accessible. Review collected by and hosted on G2.com.

It truly is an awesome instrument that assists in creating a great conversation concerning your shoppers as well as your corporation. Presents you an even better being familiar with regarding the comapny's agenda and its motives also their products which allow in producing the revenue far better and enterprise to prosper. Review collected by and hosted on G2.com.

I similar to this device lots so I've not uncovered any problems with it also. Review collected by and hosted on G2.com.

Ease of use, excellent user interface and UX. The responsiveness of the team (I can not believe the amount of my wish list that has been implemented). The fact that they take the time to understand how customers use the product and try to make it work for all of them and their attention to detail surprises me completely. They are the technology company that I would like to be. The best tool in your field. Review collected by and hosted on G2.com.

I would like the mobile version to be improved. There are some problems that we have found, but honestly we have not reported because they are very small. And we can always get what we need in the desktop version. Review collected by and hosted on G2.com.

The thing I personally like best about GoSquared is that you have all this power at your finger tips. This software gives you all of the access to understand and interact with your customers all in one spot. I also like the price of GoSquared, like the ads on the website say "huge value, tiny price." This is totally correct. Review collected by and hosted on G2.com.

The only thing I do not like about GoSquared is basically nothing at all! This product is amazing from start to finish. It allows you to move freely in the system to enhance usability. They even have demos on the website! Review collected by and hosted on G2.com.

It is a great tool that helps in making a good communication between your clients and your company. Gives you a better understanding about the comapny's agenda and its motives as well their products that helps in making the sales better and business to flourish. Review collected by and hosted on G2.com.

I like this tool a lot so I have not found any issues with it as well. Review collected by and hosted on G2.com.

It is a great tool that helps you in understanding your business well and promoting it to a greater level too. The answer of team is amazing that helps you taking your time in understanding the product and usefulness of it for the customers. It is simply amazing. Review collected by and hosted on G2.com.

It works great on desktop but I think some improvement is needed for the mobile ones. Apart from it all is fine. Review collected by and hosted on G2.com.

It is great and effective tool that allows you to communicative effectively with your customers and show them and tell about your company in a better way. It lets you make them aware and build a better relationship with them. Review collected by and hosted on G2.com.

The tool got versatile features which is great so I have not found anything bad in it yet. Review collected by and hosted on G2.com.

It is an outstanding software that helps you in understanding the market system in a better way and act accordingly. Its quality is great and its is very responsive as the customer service is instant. This leads to better satisfaction of the customers who remain happy and satisfied at the same time. Review collected by and hosted on G2.com.

It is an excellent software with excellent features. I have not found any issues with this one yet so it is great all in all. Review collected by and hosted on G2.com.

It is a great software that makes you interpret the marketing system and strategies very well. Being of good quality, it is responsive which makes us reply to our customers and consumers quickly. It keeps them satisfied and happy at the same time. Review collected by and hosted on G2.com.

It is a good tool with great solution so No problems with it. Review collected by and hosted on G2.com.

It is a good tool that helps and assists you in making better relations with your business customers by fulfilling their demand and requirement. Makes you know better about their main requirement and also help to make better promotions and discounts to earn their trust and loyalty. Review collected by and hosted on G2.com.

It is a great software with good features so problems in it has been found yet. Review collected by and hosted on G2.com.

We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. If a service is slowing we can easily see if there is a peak in traffic.

We also give some clients access to their GoSquared data and live chat. Review collected by and hosted on G2.com.

I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs. Review collected by and hosted on G2.com.

GoSquared is great when used with other Web Analytics tools like Google and Matomo. The live HeatMap gives any viewer an easy to understand explanation of where visitors are from. Review collected by and hosted on G2.com.

I mentioned earlier that GoSquared works well when you use it with other Web Analytics tools like Google and Matomo. Review collected by and hosted on G2.com.

Since most of the interactions with our customers and leads coming from mobile devices, a well-developed application is necessary. GoSquared's mobile application is awesome, responsive and well designed. GoSquared also provides analytics to identify opportunities for growth and innovation of our services. It is an amazing, easy-to-install and use. Review collected by and hosted on G2.com.

Since we have implemented this software we have not experienced significant issues. Review collected by and hosted on G2.com.