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GoSquared

By GoSquared

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4.6 out of 5 stars

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GoSquared Reviews & Product Details

Pricing

Pricing provided by GoSquared.

Plans start at

Free

GoSquared Media

GoSquared Demo - Now Dashboard
What's happening on your website right now – in real time
GoSquared Demo - Trends Dashboard
Your simple, curated real time analytics reporting dashboard.
GoSquared Demo - People profile
A true view of all of your leads browsing behaviour, from the moment they landed on your website.
GoSquared Demo - Live Chat.
Capture more leads and communicate with site visitors with intelligent live chat.
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GoSquared Reviews (74)

Reviews

GoSquared Reviews (74)

4.6
74 reviews

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AS
Small-Business (50 or fewer emp.)
"GoSquared helps in Real-Time Analytics and Engaging Customer Insights"
What do you like best about GoSquared?

The best I like about this application is that it is the strong feature of GoSquared is its real-time analytics abilities. It possesses an extensive and detailed breakdown of website traffic, which includes live visitor tracking, page views, as well as user behavior. This real-time data encourages organizations to make informed judgments promptly, adapt their techniques, and improve website overall performance efficiently Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

The thing I dislike about this application is its pricing structure may be a matter for some end users, specifically small enterprises or startups. The pricing plans may possibly be considered relatively high when compared with various other analytics alternatives available on the market. Review collected by and hosted on G2.com.

Melissa H.
MH
Spray Tanning
Small-Business (50 or fewer emp.)
"I really love GoSquared, it's the best!"
What do you like best about GoSquared?

GoSquareds layout is extremely user friendly and I love that about the product! I have been thru so many other Software products and by far have yet to come across one that has benefited me as much as go Squared has! Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

It's not the best product when it comes time to dealing with there customer service center but the great thing about the software is that it is so very simple to use that you don't really have to deal with there customer service side of things! Review collected by and hosted on G2.com.

Uruj B.
UB
Sr.Project Coordinator
Mid-Market (51-1000 emp.)
"Very smart and helpful"
What do you like best about GoSquared?

Without gosquared, we wouldnt know how our clients are utilizing our site (or we'd need to spend $$$ on creating following). This understanding has been priceless. Furthermore, we at last observed a Live Chat that really works - and has live making an interpretation of accessible to assist with our global clients to tackle their issues continuously. We're ready to see what component they're utilizing, assuming they experienced a mistake and furthermore answer to them when we're not at our work areas with the iphone application reconciliation. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

I've become fixated on survey it on different occasions 60 minutes. Stand by, is that something awful though. I would suggest if it could became little moretime saver. Review collected by and hosted on G2.com.

RT
Director of Customer Service
Small-Business (50 or fewer emp.)
"Insights on how users are actively using your SAAS product"
What do you like best about GoSquared?

Without gosquared, we wouldnt know how our users are using our site (or we'd have to spend $$$ on developing tracking). This insight has been invaluable. Plus, we finally found a Live Chat that actually works -and has live translating available to help with our international customers to solve their issues in real time. We're able to see what feature they're using, if they encountered an error and also reply to them when we're not at our desks with the iphone app integration. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

I've become obsessed about viewing it multiple times an hour. Wait, is that a bad thing tho?? ;) Review collected by and hosted on G2.com.

Sulivan S.
SS
Professor Pós Graduação
Mid-Market (51-1000 emp.)
"The must have tool for SaaS/Digital companies"
What do you like best about GoSquared?

GoSquared is complete. Really, from analytics to engagement. And when it comes to engagement we have a lot of features to help us such as live chat, broadcasting, automated messages based on triggers and behaviors and more. It is an all-in-one solution, a one-stop shop for digital entrepreneurs to scale and support their business. The interface is awesome and the support is suuuuper awesome. The time to integrate is low since their documentation is concise and clean. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

The ability to build your own dashboard inside the tool. But recently they launched an integration with Google Data Studio which fix somehow this issue. Review collected by and hosted on G2.com.

Response from GoSquared Support of GoSquared

It's been an absolute pleasure to have you as a customer Sulivan! So glad we could help with scaling your business. Thank you so much for your kind review :)

KG
Mid-Market (51-1000 emp.)
"It has helped me to analyze in a much more complete way the metrics of my website"
What do you like best about GoSquared?

It has helped me to analyze in a much more complete way the metrics of my website, in such a way that I can make improvements in terms of the user experience based on the results obtained, so the data obtained does not remain only on paper or percentage, if not they help to make important improvements in terms of performance, experience and information processing on my website. In addition, your customer service team turns out to be a great ally when you have any type of doubt or concern, since they answer us in a short time and the solutions they propose are quite successful to solve any problem Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

There are not many things really, I would only say that maybe they should improve their integrations with wordpress to further exploit its benefits. Review collected by and hosted on G2.com.

Robert B.
RB
Watch and Jewelery Consultant
Small-Business (50 or fewer emp.)
"Great way to connect with clients having issues"
What do you like best about GoSquared?

Our order system for custom shoes can be a bit complicated so users who are not used to tech, so having the ability to answer their questions directly from the page is awesome Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

I wish there were some more reports available for the Analytics, like landing pages ect. Review collected by and hosted on G2.com.

Response from GoSquared Support of GoSquared

Thank you so much for your review Robert! It's a pleasure to have you as a customer.

Huxley B.
HB
Head of Construction Data & Analytics Products
Enterprise (> 1000 emp.)
"GoSquared is an analytics suite that works for businesses of all sizes and provides solution."
What do you like best about GoSquared?

The main features of GoSquared include email marketing, lead scoring, internal chat integration, segmentation and many more. It is web/cloud based and can be installed on Mac. It can be linked easily to your own website and can be used to send selective emails. It is an easy CRM system that builds customer relationship. It gives reports about customers on email and gives more details too.The interface is simple and efficient to use. The starting price is 29$ per month and it also offers a free trial. It contains a free version though with limited features. The support service is friendly and super nice as they provide solutions to your questions instantly. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

GoSquared works better for small to medium sized business but not for large sized enterprises. There needs to be an option where it can link to database. The price can be a disadvantage for some people as it is quite expensive. The mobile application doesn't work as well as the desktop version so it needs improvements. There are overall few minor issues present here and there. Review collected by and hosted on G2.com.

Nikunj A.
NA
Founder & CEO
Small-Business (50 or fewer emp.)
"Absolute delight"
What do you like best about GoSquared?

The UX and customer support is super cool. We've been using GS for 6-7 years now and for several products. We love Live chat, Trends, and real-time user movement. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

Nothing to dislike in GS that's a huge red flag Review collected by and hosted on G2.com.

Response from GoSquared Support of GoSquared

Thank you so much for your review Nikunj, and for choosing to work with GoSquared for all this time! We're thrilled that you are getting value out of the platform :)

KJ
Small-Business (50 or fewer emp.)
"Deep insight into customers and their activity"
What do you like best about GoSquared?

The platform is easy to set up and use. The team has always gone over and above to help us set up whatever we need and are very responsive Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

Nothing comes to mind here about dislikes Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by GoSquared.

Plans start at

Free
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GoSquared Features
Sessions - Digital Analytics
Engagement
Entry and Exit Pages
Real-Time Reporting
Trending
Retroactive Reporting
User Data
Performance and Reliability
User, Role, and Access Management