Trolley
Trolley is a global payouts platform that helps businesses onboard, verify, and pay recipients around the world. Designed for marketplaces, creator platforms, fintechs, affiliate networks, music companies, and businesses that pay freelancers, contractors, suppliers, or sellers, it brings recipient management, tax compliance, and payment operations together in a single platform. By replacing manual processes and disconnected systems, organizations can automate the entire payout lifecycle while improving visibility and reducing administrative work. Key capabilities include: - Global payouts to 210+ countries and territories - Recipient onboarding and self-service collection of banking and tax information - Tax form collection and compliance - Identity verification (KYC) and fraud prevention - Payment approvals, reconciliation, and reporting - APIs and integrations for embedding payout workflows into existing systems Finance, operations, compliance, product, and engineering teams use Trolley to manage high-volume domestic and international payouts from one place. Whether paying hundreds or millions of recipients, Trolley helps organizations standardize payout operations, reduce manual effort, maintain compliance, and deliver a best-in-class recipient payment experience.
Average Rating: 4.5/5.0
Total Reviews: 55
How Do G2 Users Rate Trolley?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
Who Is the Company Behind Trolley?
- Seller: Trolley
- Company Website:
- Year Founded: 2015
- HQ Location: Toronto, ON
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Twitter: @trolley_hq
1,039 Twitter followers -
LinkedIn® Page: www.linkedin.com
108 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services
- Company Size: 55% Small, 34% Medium
What Do G2 Reviewers Say About Trolley?
AI-generated summary from verified user reviews
Pros
- Users commend Trolley's responsive customer support, highlighting the team's effectiveness in resolving complex issues swiftly.
- Users praise the ease of use of Trolley, appreciating its clean interface and efficient task management.
- Users celebrate the user-friendly interface of Trolley, which simplifies task management without overwhelming technical jargon.
- Users love the fully automated process of Trolley, noting the team's responsiveness enhances their experience.
- Users value the centralized management of payee records, enhancing operational consistency and simplifying global payouts.
Cons
- Users express frustration over poor customer support, citing slow responses and overwhelmed account teams impacting their experience.
- Users report significant banking issues with Trolley, including complicated audits and unresponsive support during payment errors.
- Users experience significant payment issues with Trolley, including delays, errors, and lack of clear guidance during setup.
- Users often face bank integration issues with Trolley, causing delayed setups and payment errors that frustrate the experience.
- Users find reporting complicated, struggling with the audit process and overwhelmed support from the account team.
What Are Recent G2 Reviews of Trolley?
"Reliable Platform Backed by Exceptionally Helpful Support"
Rating: 4.5/5.0 stars
— Kaline S.
"Easy Payments and Tax Reporting with Trolley"
Rating: 4.0/5.0 stars
— Verified User in Consulting

