Customer support is excellent and very quick to respond when help is needed or to implement improvements.

The ease of tracking contractors, as a business we have had hundreds of FL engagements per year and being able to look up contact details, contract information, days worked etc from multiple years passed has proved invaluable and a huge time saver. Also Simon Bowles specifically has been the best account lead we could have asked for.

I use YunoJuno every day as a client, and I am also hired through the platform as a freelancer, so I have seen it from every angle. It is a straightforward and user-friendly platform, very easy to navigate. Plenty of helpful articles and explanations on the various processes of working as a freelancer, and the requirements you need. The staff are usually quick to respond and will try to resolve any issues I have. The marketplace offers lots of freelancers, very helpful when needing extra resource, and the brief creating section of the platform is easy to use. I have to onboard new freelancers regularly and it is a simple process, although you may have to wait a little while for the security checks to complete. Two-weekly payments are quick and easy, and timesheeting is very simple. Logging invoices sent through from YunoJuno to our finance team is a simple process thanks to the format they use. The IR35 checks are very straightforward - compared to other tools I have used over the years, this is absolutely the most straightforward and user-friendly tool to conduct assessments through. I am confident in our complience with IR35 laws whilst using YunoJuno. Overall I enjoy using the platform, as both a hirer and a freelancer, and recommend it to others.