Worksome

By Worksome

4.4 out of 5 stars

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Worksome Reviews & Product Details

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Worksome Demo - Worksome Dasboard
Manage every external engagement, track spend, monitor compliance, and view invoices—all in one place.
Worksome Demo - Omni Channel Sourcing
Source talent from private pools, platforms and agencies — all in one hub for your external workforce.
Worksome Demo - Compliance & Contracting
Instantly classify workers, auto-generate contracts and stay audit-ready across multiple jurisdictions.
Worksome Demo - Payments
Pay freelancers, contractors and vendors globally — with consolidated billing, tax-compliant processing and clear visibility.
Worksome Demo - Data Reporting
Get real-time dashboards of spend, contracts, worker metrics and workforce trends — one source of truth.
Worksome Demo - Worksome Intelligence
Leverage AI-driven insights and automation to optimise your external workforce strategy and operations.
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Worksome Reviews (99)

Reviews

Worksome Reviews (99)

4.4
99 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and efficient invoicing features of Worksome, highlighting how it simplifies freelance management and payment processes. Many appreciate the platform's ability to streamline tasks, making it easier to track contracts and payments. However, some users note that job listings can be outdated, which may limit opportunities.

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Mulyadi S.
MS
Consultant
Small-Business (50 or fewer emp.)
"Reliable, but Workflow Is Confusing"
What do you like best about Worksome?

I use Worksome as a freelancer mainly to request payments from clients on a per-project basis. I’ve been using it for around 2–3 years. The interface looks modern, and requesting payment is mostly straightforward, usually just clicking through the required steps. It works reliably for international setups, and I’ve received all my payments without issues. I’m based in Indonesia, and my clients are in the US and Singapore, and payments in USD have been consistent. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The main downside for me is usability. While the system works, the workflow can feel confusing at times, especially knowing which buttons to click and in what order when requesting payment. It’s not broken, but it’s a bit cumbersome. I previously worked with Plunet, which felt easier to use, even though it looked less modern. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

2-3 years and payments across Indonesia, US, and Singapore with zero issues. That's exactly the kind of cross-border complexity Worksome is built for. Compliance and payments handled across 150+ countries so neither side has to figure out the logistics.

The workflow usability point is fair. Looking modern is nice, but it needs to feel intuitive too. We're actively simplifying the payment request flow. Appreciate the honesty, it helps us prioritize.

Thanks Mulyadi.

Mathias, Worksome

Marty C.
MC
Ad Ops Support
Small-Business (50 or fewer emp.)
"Streamlined, Transparent Freelance Management in One Platform"
What do you like best about Worksome?

What I like most about the Worksome platform is how streamlined and transparent it makes managing freelance engagements. I regularly use the contract creation and approval workflows, and the fact that contracts can be generated, reviewed, and signed all within the platform saves me from juggling multiple tools and email threads. The automated compliance checks are another standout feature—they give me confidence that everything is aligned with local regulations without needing to manually verify details each time.

It’s had a noticeable impact on my workflow. For example, the centralized dashboard lets me track freelancer status, contracts, and payments in one place, which cuts down significantly on back-and-forth communication and admin time. Instead of chasing updates or documents, I can quickly see where everything stands and take action immediately. The payment processing is also seamless, reducing the time spent coordinating invoices and ensuring freelancers are paid on time without extra effort.

One unexpected benefit I’ve found is how much it improves collaboration and trust with freelancers. Because everything—from onboarding to payments—is handled so smoothly and professionally, it creates a better experience for them as well. This has made it easier to build long-term relationships and re-engage top talent without friction. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

While my overall experience with Worksome has been positive, there are a few areas where the platform could improve. One challenge I’ve encountered is around payment visibility and timing—while payments are generally reliable, the notifications and status updates can sometimes be unclear, which makes it harder to know exactly where things stand without double-checking. Another downside is that the talent marketplace aspect isn’t always as strong as dedicated freelance platforms. Depending on your niche, there can be limited or less relevant opportunities surfaced, and the matching or recommendation system could be more precise.

Overall, none of these are deal-breakers, but refining these areas would make the platform significantly more efficient and polished in day-to-day use. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

This is one of the most detailed reviews we've gotten, really appreciate it.

The bit about it building trust and long-term relationships with freelancers is something we don't hear often enough, but it's a huge part of why we built Worksome this way. When the admin, compliance, and payments just work, both sides can focus on the actual work. That flywheel is real.

Payment visibility: fair point. We're improving how status updates and notifications work so you're not left double-checking. Should be obvious at a glance.

On the marketplace and matching: worth clarifying that Worksome is built as a vendor-neutral platform rather than a traditional talent marketplace. Companies bring and manage their own talent sources, whether that's existing freelancers, staffing agencies, or third-party pools. We don't take markups or push a proprietary network. The trade-off is that the "browse and discover" experience can feel thinner than a dedicated marketplace, but the upside is no conflicts of interest and full control over who you work with. We're investing in smarter matching and recommendations to close that gap without compromising the vendor-neutral model.

Thanks for the thoughtful feedback. This stuff genuinely shapes what we build next.

Mathias Linnemann, Worksome

Nanda F.
NF
Indonesian Linguist
Mid-Market (51-1000 emp.)
"Fast, Helpful Chat Support, but the Interface Can Be a Bit Frustrating"
What do you like best about Worksome?

Fast chat response. Whenever I have questions or need help, I just chat with their agent, and one of them comes as soon as possible to provide assistance. Most of issues were solved in minutes because how helpful they are. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The interface is frustrating. I’ve already processed invoices nine times, yet I still often find myself getting stuck and having to stop and figure out where to go next. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Great to hear the support team is that responsive. "Issues solved in minutes" is exactly the standard we set for ourselves, especially for freelancers managing cross-border payments where things need to move fast.

And glad the payment deduction got sorted quickly. That's the kind of thing that shouldn't require stress, and it sounds like the team handled it well.

On the interface: hear you. We're improving the invoicing flow so it feels natural rather than something you have to figure out each time. Thanks for the honest feedback, Nanda.

Mathias, Worksome

Vibe Harboe C.
VC
AI Automation & Operations
Small-Business (50 or fewer emp.)
"Simple, Easy-to-Navigate UI That Makes Messaging and File Sharing Effortless"
What do you like best about Worksome?

It has a simple UI design, it’s easy to navigate, and it makes it straightforward to send messages, files, and more. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I cannot upload all my LinkedIn info directly - I often end up de-prioritizing it because I still have to enter the same information again. That’s why my profile isn’t always up to date, and over time I even remove it from other profiles because it falls so far behind.

There’s also a delay with notification emails: when I receive an answer, it sometimes takes hours before the email arrives.

Finally, there’s no app, so there isn’t really an easy way to check things on the go.

Not much ROI vs the work you put into it Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Vibe, it’s great to get feedback from someone in the AI and Automation space. I hear you on the manual profile updates - we’re looking into how AI can help automate that data mapping from LinkedIn so you don't have to keep re-entering information. I’ve also noted the notification delay and the request for a mobile app.

One thing to keep in mind is that Worksome is a Freelance Management System (FMS) rather than an open marketplace, so the goal is for your profile to work for you as a gateway to private client talent pools without you needing to constantly 'hustle' for assignments.

Thanks for being with us,

Happy friday,

Mathias

Andreia S.
AS
Translator
Small-Business (50 or fewer emp.)
"Easy Process and On-Time Payments"
What do you like best about Worksome?

The process is easy to follow, and payments are on time. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

When I started using Worksome, my payments were always late, and the support wasn't able to tell me what was wrong. I had to open an account in a new bank to resolve the issue. What frustrated me the most was that the support didn't seem to understand the issue or how to help me at the time. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Glad things are running smoothly now and payments are arriving on time. That's the standard we hold ourselves to.

On the early bank issue: cross-border payments can sometimes hit snags depending on the receiving bank's setup, and it sounds like the switch resolved it. Sorry the support team wasn't able to pinpoint it faster though. We've since invested a lot in our payment support capabilities, especially for international freelancers.

Thanks for the review, Andreia.

Mathias, Worksome

Mark C.
MC
Freelance Artworker, Designer and Retoucher
Small-Business (50 or fewer emp.)
"Effortlessly Manages Contracts and Compliance"
What do you like best about Worksome?

I find the chatbot on Worksome really useful, and it's great that I can also ask to speak to a human; it's nice to have a point of contact. I've been using Worksome since September with no issues. They've been paying me regularly and without any problems, which is reassuring. I also like that I am part of their talent pool, which helps me find more jobs in the future. The process of setting up was straightforward, and I was accepted into the talent pool, which has led to my current client renewing my contract six times. Worksome has been really good in that aspect. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Nothing I can think of! Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Mark, thanks for the great review! Six contract renewals is incredible - I'm so glad we've been able to help facilitate that partnership. It's also good to hear you appreciate the mix of our chatbot and real human support. We really try to make the compliance and invoicing side of things feel effortless so you can focus on the creative work.

Cheers,

Mathias

Luca M.
LM
People Assistant
Mid-Market (51-1000 emp.)
"Effortless Freelancer Engagement and Compliance"
What do you like best about Worksome?

I really like how easy and quick Worksome is to use. It's great that I've been able to create a framework within our business for engaging with freelancers efficiently. Our resource managers can provide information for contracts and handle all liaison with freelancers. Once the process reaches our team, I can easily and quickly create a contract and provide a platform for our resource managers to approve freelance invoices. The platform to create contracts saves us a lot of time and effort, allowing us more time and energy to focus on other tasks. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Possibly some customization options. So maybe just being able to customize the user interface specifically for myself or my team. And more freedom for this on the user's part. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Luca - it's awesome that the framework you've built is letting the HR team breathe a bit easier! Simplifying that contract hand-off between your resource managers and HR is a huge part of why we built the platform.

I totally get the desire for more UI customization. We try to balance a simple, standardized interface to keep compliance tight, but I hear the need for more personal flexibility for your specific team. If you ever find you need a more tailored way to view or manage your data outside of our standard dashboard, our public API is a great way to sync Worksome info directly into your own internal tools: https://docs.worksome.com/

All the best,

Mathias

Gem A.
GA
Mid-Market (51-1000 emp.)
"Effortless Contractor Management with Impeccable Support"
What do you like best about Worksome?

I use Worksome to handle our contractor management, and it's great because it allows incredibly quick and compliant contract issuance to our contingent workforce. I love the fantastic UI; the software is incredibly easy and intuitive to operate, and it's backed up by first-class user support. The AI-backed help module quickly finds the correct solution, no matter how complex the problem seems. I can also get patched through to a human right away if needed. This means I can work at a fast pace without getting stalled. Before Worksome, handling contract issues and compliance manually was tedious, but now I can prepare and issue a contract within a couple of minutes, all handled by Worksome. The initial setup was very easy, thanks to a dedicated customer service agent. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I would love to see the ability to generate reports including and using the custom fields on the hire pages. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

This is the kind of review that makes our day. "Prepare and issue a contract within a couple of minutes" is exactly the speed enterprises need when managing a contingent workforce at scale. And glad the AI-backed support is doing its job. That's Worksome Intelligence at work, designed to get you answers fast and route to a human when it matters.

Custom field reporting: great suggestion. We're expanding our reporting capabilities and this is on the list. Appreciate you being specific about it.

Thanks Gem.

Mathias Linnemann, Worksome

Elizabeth C.
EC
"Convenient Payment with Room for Improvement"
What do you like best about Worksome?

I like Worksome for its ease of use and the way it connects directly to my bank. It simplifies the payment process by charging the agency once they approve the invoice, so I don't have to worry about chasing down payments. Also, having their own invoice system is a plus. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

One time I had major issues because I am located in Canada and the agency is in the States. It gave major issues all of a sudden, and I never got an answer as to why, since we had been working for 5 years and it was never an issue before. I'd chalk it up to a system update. Another thing I don't like is I don't get a notification or reminder that my contract is ending. It's frustrating because sometimes I don't bill for a month and then my contract is up, and then I need to contact the agency to re-open, and it's a huge hassle. I also think there seems to be a cap on contract time. Honestly, there aren't a lot of tools on there that I find useful. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

The contract expiry point is really useful feedback. You should absolutely get a notification before a contract is about to close, especially if there's still unbilled work. That's the kind of thing that should just be built in. Taking this one to the product team.

Sorry about the cross-border hiccup. Canada-US payments should be seamless, and if it happens again, ask support to escalate it directly.

Thanks for the honest review, Elizabeth.

Mathias

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Worksome Makes Contracts, Invoicing, and Payments Effortlessly Organized"
What do you like best about Worksome?

Worksome makes invoicing and payments straightforward, especially for contract work. It keeps jobs, contracts, expenses, and payments in one place, which makes admin much easier. I also like that it gives flexibility to work across different projects while still keeping everything organised and professional. It saves time compared to handling contracts and invoicing manually. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The only issue I’ve noticed is with the mobile version when downloading contracts. On my phone, contract downloads sometimes open incorrectly as unreadable file text instead of a proper PDF, which makes it awkward to review documents on the go. It works perfectly fine on laptop, so improving the mobile contract download experience would make things much smoother. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

The mobile PDF bug is annoying, thank you for flagging it specifically. We'll get that sorted.

Everything else you described is music to our ears. One place for contracts, invoices, expenses, and payments. No chasing paperwork. Focus on the work, not the admin. That's the whole idea behind Worksome as a freelancer management platform, and it's great to hear it's working that way in practice.

Cheers,

Mathias

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