
I use YunoJuno every day as a client, and I am also hired through the platform as a freelancer, so I have seen it from every angle.
It is a straightforward and user-friendly platform, very easy to navigate. Plenty of helpful articles and explanations on the various processes of working as a freelancer, and the requirements you need.
The staff are usually quick to respond and will try to resolve any issues I have. The marketplace offers lots of freelancers, very helpful when needing extra resource, and the brief creating section of the platform is easy to use. I have to onboard new freelancers regularly and it is a simple process, although you may have to wait a little while for the security checks to complete.
Two-weekly payments are quick and easy, and timesheeting is very simple. Logging invoices sent through from YunoJuno to our finance team is a simple process thanks to the format they use.
The IR35 checks are very straightforward - compared to other tools I have used over the years, this is absolutely the most straightforward and user-friendly tool to conduct assessments through. I am confident in our complience with IR35 laws whilst using YunoJuno.
Overall I enjoy using the platform, as both a hirer and a freelancer, and recommend it to others. Review collected by and hosted on G2.com.
Some aspects are not entirely clear, such as how to add overtime for weekend work - a lot of the freelancers I hire seem to struggle with this. However, for the most part, it is quite self-explanatory.
Occaisonally when I reach out on the live chat to ask questions, I am given strange answers that aren't relevant to my query. I'm not sure if these are generated by templates or some kind of AI bots, but at times they do not make sense and I end up having to clarify what I mean multiple times.
Regarding the marketplace, I sometimes post briefs with very specific requirements but recieve applications from freelancers who don't meet those brief requirements. It would be helpful if there were some sort of screening process before freelancers could apply to a brief, as I often have to spend extra time reviewing and removing those unsuitable from the list. Review collected by and hosted on G2.com.
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