# Top Free Cloud PBX Platforms Software - Page 2

## How Many Cloud PBX Platforms Software Products Does G2 Track?

**Total Products under this Category:** 140

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MiVoice Business (+3.34%) - Among all products in this category, MiVoice Business recorded the largest rating increase compared to last month

_Last updated: August 15, 2026_

## How Does G2 Rank Cloud PBX Platforms Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,300+ Authentic Reviews
- 140+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Cloud PBX Platforms Software
 ![G2 Grid® for Cloud PBX Platforms Software plotting products by satisfaction and market presence](https://www.g2.com/categories/cloud-pbx-platforms/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=71595&focus%5B%5D=1451753&focus%5B%5D=70977&focus%5B%5D=1424060&focus%5B%5D=87468&focus%5B%5D=118754)

Highlighted products: RingEX, Nextiva, 8x8 Work, Zoom Phone, Webex Calling, Allo, CloudTalk, and TeleCMI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/cloud-pbx-platforms/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=8x8-work&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=webex-calling&focus%5B%5D=the-mobile-first-company-allo&focus%5B%5D=cloudtalk&focus%5B%5D=telecmi)

**Sponsored**

### Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1008799&secure%5Bchosen_at%5D=2026-08-15T08%3A00%3A33Z&secure%5Bdisplayable_resource_id%5D=1008799&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1008799&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=1008799&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcloud-pbx-platforms%2Ffree%3Fpage%3D2&secure%5Btoken%5D=ac8b99cfa82fe553aef5d4eab8215d08d93b57b6a6f12a4160e6939df28108fa&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2Fplans-prices%2F%3Futm_source%3DG2&secure%5Burl_type%5D=book_demo)

### [Teliqon](https://www.g2.com/products/teliqon/reviews)

Teliqon is a Cloud PBX and VoIP system built for businesses that need scalable and efficient communication. This Cloud PBX platform combines VoIP system capabilities with a powerful Auto Dialer to manage inbound and outbound calls in one solution. The Auto Dialer improves connect rates by skipping unanswered calls, busy signals, and voicemails, helping teams focus on real conversations. This increases productivity and reduces manual dialing effort. As a global Cloud PBX, Teliqon provides virtual numbers, SIP trunking, and smart call routing across 170+ countries. The VoIP system includes real-time analytics, CRM integrations, and call automation tools. Teliqon is a Cloud PBX and Auto Dialer solution designed for sales teams, call centers, and growing businesses that need a reliable VoIP system to scale operations and improve performance.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Teliqon?

- **Seller:** [Teliqon.io](https://www.g2.com/sellers/teliqon-io)
- **Year Founded:** 2022
- **HQ Location:** Tallinn, EE
- **Twitter:** @teliqon\_io  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00ff5fd61bab12cb45adef45a69bc741f5884769b0d2973d5c4febf5fe69d695&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteliqon-communications%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 20% Medium

#### What Do G2 Reviewers Say About Teliqon?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Teliqon for its **efficient setup and auto dialer** , significantly enhancing productivity and response rates.
- Users value the **ease of setup** and seamless integration, enhancing their outreach and efficiency significantly.
- Users value Teliqon's **lead generation tools** , effectively streamlining outreach processes and improving response rates significantly.
- Users highlight the **time-saving automation** features of Teliqon, streamlining outreach and boosting productivity significantly.
- Users value the **automation capabilities** of Teliqon, significantly enhancing their outreach efficiency and response rates.

##### Cons

- Users find the **setup process somewhat technical** , which may be challenging for those unfamiliar with telecom tools.
- Users feel the dashboard needs a **facelift** and non-technical users may require support for initial setup.
- Users note the **dialer limitations** can make first-time setup challenging despite the support team's quick assistance.
- Users express frustration with the **poor customer support** , particularly for those needing assistance with initial setup.
- Users find the **first-time setup technical** , requiring some familiarity with dialer tools for a smoother experience.

#### What Are Recent G2 Reviews of Teliqon?

**["Organized Communication and Faster Response Times with Teliqon"](https://www.g2.com/survey_responses/teliqon-review-12860231)**

**Rating:** 5.0/5.0 stars

_— Roman Z._

[Read full review](https://www.g2.com/survey_responses/teliqon-review-12860231)

**["Reliable Lead Validation API That Cleans Up Your CRM in Minutes"](https://www.g2.com/survey_responses/teliqon-review-10979851)**

**Rating:** 5.0/5.0 stars

_— Alyona T._

[Read full review](https://www.g2.com/survey_responses/teliqon-review-10979851)

### [CommPeak](https://www.g2.com/products/commpeak/reviews)

Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. From predictive dialing and omnichannel conversations to VoIP and DID numbers, our services keep operations connected and performing at their best. Our Products - Our global offering includes premium A–Z termination, SMS and messaging, CloudPBX, DID numbers, HLR LookUp, and a free softphone for business calling. Supported by AI insights, Tier 1 connectivity, and a robust provider network, CommPeak provides scalable solutions to control costs and optimize communication. \* CommPeak Dialer – An AI-powered dialer maximizes talk time and reduces wait time by routing calls based on real-time agent availability with flexible workflows, adaptable dialing strategies, and omnichannel reach. \* CloudPBX – a cloud phone system for global and distributed teams, integrating with CRMs and business tools while providing real-time control over performance, routing, and call quality. \* TextPeak SMS Messaging – A messaging platform for handling high volume SMS campaigns and omnichannel conversation, complete with a shared team inbox. \* SIP Trunking – premium A–Z voice termination that delivers secure, high-quality connectivity, with flexible routing and cost controls that scale capacity as needed. \* DID Numbers – secure local, cost-effective numbers to expand your presence worldwide and connect with customers in key markets. \* HLR LookUp – A number validation service so you only connect with active leads and avoid wasting time on unreachable contacts. \* Softphone – A free, user-friendly application for business calling that supports SIP accounts and remote teams from browser or desktop. Turning Engagement Into Results - Every interaction can become a business win with tools that improve how agents connect with leads and customers. \* Live Monitoring - gives managers real-time visibility and control over activity. \* Omnichannel Outreach - extends engagement beyond voice by enabling agents to reach customers and leads through SMS, WhatsApp, or Telegram Bot. \* Tier 1 Connectivity - backs every call with Tier 1 quality, providing reliable global reach and consistently high-quality connections. \* AI Call Analysis - turn calls into insights. Every call becomes a searchable transcript, with AI summaries that highlight tone and resolution. Turning Communication Into Measurable Outcomes - CommPeak solutions deliver tangible results. \* Boosts Agent Productivity - through structured workflows and clear task ownership. \* Reduces Operational Costs - with premium A–Z termination and optimized processes. \* Supports Data-Driven Decisions - by providing performance insights that guide strategy. \* Scales for Growth - with global coverage, multiple PoPs, and dedicated customer success managers. \* Drives Lead Engagement and Sales - by improving targeting, timing, and personalization across channels. \* Strengthens Customer Experience - with consistent, well-timed communication routed to the right agent. Reliability and Security at Every Level - CommPeak provides the infrastructure and security to keep communication connected and protected. \* 55+ Tier 1 connections \* 10 global PoPs \* PSTN replacement in 45+ countries Security is prioritized with end-to-end encryption, masked contact details, and custom user permissions. Behind every service is in-house expertise, from proprietary solutions to dedicated onboarding and 24/7 live support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 6

#### Who Is the Company Behind CommPeak?

- **Seller:** [CommPeak](https://www.g2.com/sellers/commpeak)
- **Year Founded:** 2011
- **HQ Location:** Wan Chai, HK
- **Twitter:** @CommPeak  
25 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9bc39a0c7748ea41e9b8cfda8efbf92abff67502c24a77c05a7d199af1c879b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcommpeak%2F&secure%5Burl_type%5D=linkedin_company_website)  
107 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Are CommPeak's Pros and Cons?

##### Pros

- Easy Setup (1 reviews)
- Setup Ease (1 reviews)

##### Cons

- Expensive (1 reviews)
- Poor Customer Support (1 reviews)
- Unethical Sales (1 reviews)
- Unethical Sales Practices (1 reviews)

#### What Are Recent G2 Reviews of CommPeak?

**["User-friendly. Easy to understand. Short training times"](https://www.g2.com/survey_responses/commpeak-review-5246015)**

**Rating:** 5.0/5.0 stars

_— Lasha T._

[Read full review](https://www.g2.com/survey_responses/commpeak-review-5246015)

**["All-in-One CommPeak: Scalable, Reliable Contact-Center Platform with Excellent Integrations"](https://www.g2.com/survey_responses/commpeak-review-13045120)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/commpeak-review-13045120)

#### What Are G2 Users Discussing About CommPeak?

- [What is CommPeak used for?](https://www.g2.com/discussions/what-is-commpeak-used-for) - 1 comment

### [Tragofone](https://www.g2.com/products/tragofone/reviews)

Tragofone - a white-label VoIP softphone backed by WebRTC and auto-provisioning is a perfect choice to maintain uninterrupted business communication anywhere, anytime.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4

#### Who Is the Company Behind Tragofone?

- **Seller:** [Tragofone](https://www.g2.com/sellers/tragofone)
- **Year Founded:** 2020
- **HQ Location:** AHMEDABAD, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b472d02335ada2bdd53c29d66ee2c2c379a628f965808d0c4d157970c0443871&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftragofone&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Tragofone?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Tragofone, enjoying seamless integration and a user-friendly interface for communication.
- Users praise Tragofone for its **easy implementation** , making communication between employees seamless and efficient.
- Users praise Tragofone for its **easy integration** with CRMs, ensuring a smooth and efficient calling experience.
- Users value the **easy integrations** of Tragofone, enhancing their communication experience seamlessly with existing systems.
- Users value the **reliable performance** of Tragofone, ensuring a smooth and seamless calling experience across devices.

##### Cons

- Users find the **difficult navigation** of Tragofone challenging, indicating a need for a shorter learning curve.
- Users find the **long learning curve** of Tragofone challenging, wishing for improvements in intuitiveness.

#### What Are Recent G2 Reviews of Tragofone?

**["Crystal clear calling experience made our business communications easy"](https://www.g2.com/survey_responses/tragofone-review-9538831)**

**Rating:** 5.0/5.0 stars

_— Rakshit H._

[Read full review](https://www.g2.com/survey_responses/tragofone-review-9538831)

**["Tragofone did exactly what we needed - works well , easy to use on mobile and is reliable"](https://www.g2.com/survey_responses/tragofone-review-9538768)**

**Rating:** 4.5/5.0 stars

_— Aanal B._

[Read full review](https://www.g2.com/survey_responses/tragofone-review-9538768)

### [Voice Carrier Connect](https://www.g2.com/products/voice-carrier-connect/reviews)

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple. Productivity-boosting capabilities come standard, out of the box. Voice Carrier's simple all-inclusive plans fit your needs today and support your growth for tomorrow. Incoming, outgoing, local, long distance, voicemail and conference calls come standard. Pay a set price per month that includes minutes, unlimited users, extensions, conference lines, and voice channels. No rate tables, seat fees, subscriptions, or confusing bills. Whether onsite or cloud-based (hosted), a full set of enterprise-grade features come standard like Conferencing, Voicemail to Email, and Auto-Attendants. Plus, you’ll get the cost-saving benefits of IP connectivity. With over 100 modern features included and free US-based customer support, Voice Carrier phone service is simply a more powerful way for your company to connect, at a much lower cost. For more information, please call us at 855-456-8647.

**Average Rating:** 4.1/5.0

**Total Reviews:** 27

#### Who Is the Company Behind Voice Carrier Connect?

- **Seller:** [Voice Carrier](https://www.g2.com/sellers/voice-carrier)
- **Year Founded:** 2007
- **HQ Location:** Round Rock, Texas
- **Twitter:** @voicecarrier  
71 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b2184a1ea14aa4020d0f1f5d0580ddabf25f604cc8329f6fbee007491f12b1f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1660730%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 81% Small, 19% Medium

#### What Are Recent G2 Reviews of Voice Carrier Connect?

**["Voice Carrier"](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615113)**

**Rating:** 5.0/5.0 stars

_— Brian A._

[Read full review](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615113)

**["Great product at a reasonable price"](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615973)**

**Rating:** 5.0/5.0 stars

_— William B._

[Read full review](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615973)

#### What Are G2 Users Discussing About Voice Carrier Connect?

- [What is Voice Carrier Connect used for?](https://www.g2.com/discussions/what-is-voice-carrier-connect-used-for)

### [Anveo](https://www.g2.com/products/anveo/reviews)

Anveo offers a communication platform for Voice and Data Integration services.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Anveo?

- **Seller:** [Anveo](https://www.g2.com/sellers/anveo)
- **Year Founded:** 2006
- **HQ Location:** Feasterville, US
- **Twitter:** @anveo\_com  
82 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd4ee4632adf0ec6c03517ca6985b5d8fcd9f17783043ed07299a911f28d1af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fanveo%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Anveo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **convenient all-in-one platform** of Anveo for managing calls, faxes, and voice emails easily.
- Users value the **cost efficiency** of Anveo, appreciating its low price and straightforward setup process.
- Users value the **good customer support** provided by Anveo, ensuring a positive experience with the service.
- Users find the **easy setup** of Anveo beneficial, making configuration and sign-up straightforward.
- Users value the **reliable service** of Anveo, highlighting its consistent performance and dependable support.

##### Cons

- Users feel that Anveo lacks **advanced features** like call forwarding and security, limiting regular usage of the platform.

#### What Are Recent G2 Reviews of Anveo?

**["Smart way to make and receive international call for the business"](https://www.g2.com/survey_responses/anveo-review-8472495)**

**Rating:** 4.0/5.0 stars

_— Balamurugan D._

[Read full review](https://www.g2.com/survey_responses/anveo-review-8472495)

**["Long-term customer: very happy"](https://www.g2.com/survey_responses/anveo-review-8457254)**

**Rating:** 5.0/5.0 stars

_— Verified User in Manufacturing_

[Read full review](https://www.g2.com/survey_responses/anveo-review-8457254)

### [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews)

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility. Core Capabilities Avaya Unified Communications encompasses a comprehensive set of features including: Voice & Calling: VoIP, call forwarding, transfer, conferencing, and multi-line support Messaging & Presence: Instant messaging, presence awareness (showing who is available, busy, or offline), and SMS/fax capabilities Video Conferencing: Browser-based HD video conferencing with screen sharing, annotation tools, and personalized meeting rooms Collaboration: Team workspaces, calendar integration, contact management, and third-party application integration Deployment Models Avaya offers multiple UC solutions to suit different organizational needs: Avaya Cloud Office is a cloud-based Unified Communications as a Service (UCaaS) platform providing phones, apps, messaging, conferencing, video, and team meeting capabilities in a single, flexible offering. Available in Standard, Premium, and Ultimate subscription tiers, it delivers streamlined global management with minimal IT overhead. Avaya IP Office Subscription supports both traditional Telephony Users and advanced UC Users. UC Users gain mobility features including softphone applications, video calling, instant messaging, presence capabilities, and integrations with Salesforce, Outlook, and Microsoft Teams. Avaya Aura is a communications platform that can be deployed on-premises, in private cloud, or in hybrid configurations, providing a robust foundation for voice, video, messaging, and collaboration with integration for modern collaboration tools. Avaya Aura Private Cloud offers cloud-hosted UC bundles—Essentials, Advanced, and Ultra—with capabilities including telephony, voicemail, instant messaging, team conferencing, mobility, and seamless integration with Microsoft Teams and Zoom. Avaya Managed Services provides dedicated support for organizations seeking operational simplification, with tiered UC offerings and ongoing vendor management. Key Benefits Unified Experience: Single interface for all communication modes reduces context-switching and improves productivity Mobility: Work from anywhere with secure mobile access and multi-device call management Scalability: Solutions for small teams to large enterprises with flexible subscription and licensing models Integration: Seamless compatibility with Microsoft Teams, Zoom, Salesforce, and other business-critical applications Security: Enterprise-grade security with device enrollment, call detail recording, and compliance features Cost Efficiency: Cloud-based options reduce capital infrastructure investment and IT management overhead Summary Avaya Unified Communications serves organizations seeking modern, integrated communication platforms that support hybrid and remote work, reduce communication silos, and enable employees to collaborate effectively from any location. Whether deployed on-premises, in the cloud, or in hybrid configurations, Avaya UC provides the flexibility, reliability, and feature richness enterprises require.

**Average Rating:** 4.2/5.0

**Total Reviews:** 38

#### Who Is the Company Behind Avaya Unified Communications?

- **Seller:** [Avaya](https://www.g2.com/sellers/avaya)
- **Year Founded:** 2000
- **HQ Location:** Morristown, NJ
- **Twitter:** @Avaya  
36,704 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb7b6b87b0fee52cbc9e0a2fcc8e720949ef23b4dac0afa2a3d3662f9753a20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,775 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 24% Medium

#### What Do G2 Reviewers Say About Avaya Unified Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of implementation and intuitive interface** of Avaya Unified Communications, enhancing overall productivity.
- Users value the **effective communication** tools of Avaya UCaaS, enhancing connectivity through VoIP, messaging, and video features.
- Users love the **customizability** of Avaya UCaaS, enhancing communication through personalized features and seamless integration options.
- Users value the **extensive customization** options in Avaya UCaaS, enhancing their communication experience with tailored features.
- Users value the **easy implementation** of Avaya Unified Communications, enhancing user experience with intuitive handling.

##### Cons

- Users experience **call drops** and audio issues with Avaya Unified Communications, impacting communication quality significantly.
- Users face **connection issues** with Avaya, including dropped calls and audio quality inconsistencies affecting communication effectiveness.
- Users often face **audio issues** with Avaya, leading to dropped calls and interruptions during communication.
- Users report **audio problems** with Avaya, including dropped calls and glitches that disrupt communication quality.
- Users often face **call connectivity issues** , requiring careful configuration to prevent errors and call drops.

#### What Are Recent G2 Reviews of Avaya Unified Communications?

**["Crystal-Clear Calls with Flexible Call Settings"](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)**

**Rating:** 5.0/5.0 stars

_— Jose Pablo P._

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)

**["superb"](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)

### [PBXPlus by 500apps](https://www.g2.com/products/pbxplus-by-500apps/reviews)

Virtual PBX software PBXPlus by 500apps can supercharge your team's efficiency with unlimited extensions, call forwarding, business hours setting, and integration with your CRM. With the ability to bring your select carriers, effortlessly automate your call processes with drag-and-drop call flow creation and track your call flows to help drive revenue through improved call processes and menu options. Get access to 50 apps for $14.99 per user. Key Features: Unlimited Extensions: Use unlimited extensions on a single number and make it convenient for both customers and your teams to handle calls anytime. CRM Integrations: Get to know your customers better and build long-lasting relationships through in-depth call management and continue to deliver high-quality customer service. Text-to-Speech: Use the built-in text-to-speech converter in your dynamic call flows to read out appropriate text, e.g. greetings or welcome notes. Call Management: Boost your productivity by managing how the customer navigates through your virtual phone system and connects with employees. Also, increase revenue by cutting down on the number of time employees spend handling calls. Call Flow Automation: Open up more time for your employees and reduce overhead costs by automating processes for your customer calls. Allow employees to prioritize their calls and manage their workday to provide high-quality service to your customers. Set Business Hours: Mention your business hours and manage call flows accordingly. Inform your customers to reach out to you at the correct time with a recorded message. Call Automation: With call process automation, automate all of your call processes and make sure your customer calls are never missed. Multiple IVR Trees: Give multiple options to your customers while reaching out to you and make it easy for them to connect with your teams for any queries that they have. Virtual Numbers: Add new numbers, change call flows and use existing numbers, so your customers are sure to reach you every time they call. Number Management: Bring your carrier including popular ones such as Twilio to save costs and not worry about minutes or top-ups. Search, match, and purchase numbers by navigating to the payment gateway of the integrated service providers, e.g. Twilio, etc. Integrate New Numbers: Assign your call flow to any new virtual phone number you acquire, making it a long-term solution for any growing business. Boost your team's efficiency by assigning personal numbers to each employee so that they can continue to create personalized experiences for your customers. Call Analytics: Easily track your call flows to help drive revenue through improved call processes and menu options. Analyse each step the customer takes during calls to determine what options entice your customers whenever they contact your business. Call Reports: Gain a better understanding of your customers and your call flow process with the ability to analyze the data and generate call reports. Regular Call Logs: Get regular call logs to understand and gauge who called you and when. Learn the full cycle or flow that your users follow to optimize call flows. Call Tracking: Understand decisions made by customers so you can make educated business decisions based on what options the customer chooses on calls. Call Forwarding: Configure the call flow to allow for automatic forwarding so that employees can spend their time building long-lasting customer relationships. Parallel Ringing: Use parallel ringing to ensure that your customer calls are answered quickly by the next available agent. Configure your call flow to forward the customer call to each virtual phone number one-by-one or set it to call multiple numbers at once depending on your needs. Automated Recording: Allow all your forwarded calls to be recorded with the customer’s consent to use it for serving enhanced customer support and build meaningful relationships. Business Voicemails: Play welcoming voicemails when customers reach you. Thus, improve customer experience and engagement. Record Voicemails: Always keep your recorded business voicemails with you. Integrated with an outbound dialer to help your agents play it whenever needed. Voicemail Management: Store, edit, and manage all media pieces in one place. See in grid or list view and listen to the voicemail you need at any time. Outbound Dialing: Make outbound calls with confidence with an in-built outbound dialer and robust tools that make reaching out to customers easier. Get Call Information: Gain key insights such as call duration, number of attendees, and more to provide real-time information to your agents to be in complete control. Virtual PBX: With the ability to integrate your existing CRM into your virtual phone system, you have all of your customer’s information at your fingertips. Play Hold Music: Let your caller know that they are still connected to the call by playing the hold music when you placed the call on hold. Forward Calls: Quickly transfer the call using an outbound dialer call forwarding tool. You can forward calls to any user or number.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4

#### Who Is the Company Behind PBXPlus by 500apps?

- **Seller:** [500apps](https://www.g2.com/sellers/500apps)
- **Year Founded:** 2019
- **HQ Location:** New York, California
- **Twitter:** @SitePing500apps  
26 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd894b90935a8dfb70360d37a67e7623dc9270e72cee1f7acd5c237c0def3ee3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foutreachly-by-500apps%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 25% Medium

#### What Do G2 Reviewers Say About PBXPlus by 500apps?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **IVR service and call forwarding** features of PBXPlus, enhancing communication efficiency and flexibility.

#### What Are Recent G2 Reviews of PBXPlus by 500apps?

**["User-Friendly and Consistent"](https://www.g2.com/survey_responses/pbxplus-by-500apps-review-8113224)**

**Rating:** 5.0/5.0 stars

_— Caitlin W._

[Read full review](https://www.g2.com/survey_responses/pbxplus-by-500apps-review-8113224)

**["PBXplus: Transforming My Call Management Experience"](https://www.g2.com/survey_responses/pbxplus-by-500apps-review-8474820)**

**Rating:** 4.5/5.0 stars

_— Chris P._

[Read full review](https://www.g2.com/survey_responses/pbxplus-by-500apps-review-8474820)

#### What Are G2 Users Discussing About PBXPlus by 500apps?

- [What is PBXPlus by 500apps used for?](https://www.g2.com/discussions/what-is-pbxplus-by-500apps-used-for)

### [Telzio](https://www.g2.com/products/telzio/reviews)

Telzio is a cloud business phone system built for companies that need reliable, flexible communication without the complexity of traditional PBX systems. Set up phone menus, call routing, voicemail, extensions, and auto attendants in minutes, with no hardware or IT expertise required. Manage everything from a web-based dashboard and scale instantly as your team grows. Key features include IVR phone menus, call queues, live call monitoring, SMS, toll-free and local numbers, call recording, and integrations with the tools your team already uses. Telzio serves businesses across healthcare, legal, retail, and professional services, with plans designed for small teams and enterprise deployments alike. Trusted by companies worldwide for mission-critical phone operations.

**Average Rating:** 4.1/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Telzio?

- **Seller:** [Telzio](https://www.g2.com/sellers/telzio)
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, US
- **Twitter:** @Telzio  
1,413 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=968e30af76a38d9b2c44e761a813c25920ebcd518878c953f9d68e2d762944c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelzio%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Do G2 Reviewers Say About Telzio?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Telzio, highlighting its simple layout and effortless setup for daily tasks.
- Users appreciate Telzio's **affordable pricing** combined with all essential features, making it a valuable tool for their practice.
- Users value the **excellent call quality** of Telzio, effectively handling a large volume of callers consistently.
- Users praise the **excellent customer support** of Telzio, enhancing their experience and daily operations.
- Users find the **easy setup** of Telzio effortless, making it ideal for daily use in their practice.

##### Cons

- Users find Telzio's pricing **expensive** and feel that customer support is inadequate and unresponsive to issues.
- Users report significant **access issues** with Telzio, including lack of settings, glitches, and poor customer support.
- Users report significant **audio issues** with Telzio, affecting call volume and functionality during critical work hours.
- Users face **difficult settings management** with Telzio, lacking options and experiencing frustrating glitches and poor support.
- Users report frequent **downtime issues** with Telzio, affecting their ability to manage calls and access support effectively.

#### What Are Recent G2 Reviews of Telzio?

**["All of the bells and whistle"](https://www.g2.com/survey_responses/telzio-review-9631740)**

**Rating:** 5.0/5.0 stars

_— Andrew B._

[Read full review](https://www.g2.com/survey_responses/telzio-review-9631740)

**["Great tool during COVID"](https://www.g2.com/survey_responses/telzio-review-4910850)**

**Rating:** 4.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/telzio-review-4910850)

#### What Are G2 Users Discussing About Telzio?

- [What is Telzio used for?](https://www.g2.com/discussions/what-is-telzio-used-for)

### [Thirdlane Multi Tenant PBX](https://www.g2.com/products/thirdlane-multi-tenant-pbx/reviews)

Thirdlane Multi-Tenant PBX is a white-label UCaaS platform for MSPs, service providers, and telecom resellers who need scale, control, and margin. Launch branded voice, messaging, and collaboration for thousands of tenants from a single platform, with APIs and CRM integrations to automate provisioning, billing, and workflows. Deploy cloud, on-prem, or hybrid to fit your model. Main features: - True multi-tenant architecture with per-tenant isolation, templates, and policies - VoIP calling with IVR, queues, recording, and advanced routing - Branding and white-label controls - APIs, webhooks, and CRM integrations for click-to-call and screen pops - Centralized provisioning, role-based admin, and audit logs - Messaging Queues for inbound SMS and WhatsApp - faster response and smoother workflows - Powerful dashboards on demand - with Grafana integration (optional) - Real-time system dashboards for platform admins - live visibility across the platform - Call analysis reports - clear visuals and quick insights - DID-level outbound message limits - daily and monthly controls for safety and compliance - Flexible deployment options - cloud, on-prem, or hybrid - Thirdlane Connect - white-label softphone, omnichannel messaging, and video app See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Thirdlane Multi Tenant PBX?

- **Seller:** [Thirdlane](https://www.g2.com/sellers/thirdlane)
- **Year Founded:** 2003
- **HQ Location:** Fairfax, US
- **Twitter:** @thirdlanepbx  
47 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=93c35e78540d840f321aab0315a24d8f73792dcd50969dbf5c6e6b0eb64dc90f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthird-lane-technologies-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®
- **Ownership:** Third Lane Technologies, LLC

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Thirdlane Multi Tenant PBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficient communication** capabilities of Thirdlane Multi Tenant PBX, making client management seamless and effective.
- Users commend the **helpful customer support** from Thirdlane's founder, enhancing their overall experience with the product.
- Users appreciate the **user-friendly interface** of Thirdlane Multi Tenant PBX, enhancing daily communication and client management.
- Users find Thirdlane Multi Tenant PBX **easy to use** , thanks to dedicated support from the team, enhancing their experience.
- Users value the **easy communication** with Thirdlane's founder, enhancing their overall experience with the service.

##### Cons

- Users find the **interface complicated** , leading to customer dissatisfaction and a perception of being outdated.
- Users find the **complexity of the interface** frustrating, leading to a perception of an outdated platform.
- Users find the **complex process** frustrating, leading to a perception of being outdated in customer interactions.
- Users find the **interface complicated** , leading to dissatisfaction and a perception of being outdated among customers.
- Users find the **complex settings** of Thirdlane Multi Tenant PBX frustrating, impacting their satisfaction and customer perception.

#### What Are Recent G2 Reviews of Thirdlane Multi Tenant PBX?

**["Thirdlane Multi Tenant PBX"](https://www.g2.com/survey_responses/thirdlane-multi-tenant-pbx-review-8898205)**

**Rating:** 5.0/5.0 stars

_— Sudeep C._

[Read full review](https://www.g2.com/survey_responses/thirdlane-multi-tenant-pbx-review-8898205)

### [CALLBEAT](https://www.g2.com/products/callbeat/reviews)

CALLBEAT is a comprehensive technology platform specializing in B2B telecommunications solutions, cloud voice services, and advanced conversational Artificial Intelligence. We provide robust, enterprise-grade infrastructure designed specifically for growing businesses, corporations, and customer service centers across Latin America, with a strong operational focus on Mexico, Colombia, Chile, and Argentina. At its core, CALLBEAT offers a high-availability Cloud PBX and IP telephony system that empowers companies to modernize their communications without the need for expensive physical hardware or complex local maintenance. Key Features of Our Platform: First, our Cloud Telephony provides local numbering (DIDs), unlimited inbound calls, and highly customizable Virtual Receptionists (IVR) to route calls efficiently. Second, Real-time Management includes call recording, detailed call logs, live monitoring, and multi-device extension connectivity for remote teams. Third, our Conversational AI delivers 24/7 intelligent voice assistants capable of automating customer support and sales processes with natural, human-like interactions. Finally, our Omnichannel and Blaster Services offer specialized tools for executing highly effective mass messaging and automated calling campaigns, natively integrated with popular CRMs. Security and reliability are top priorities for our dedicated team. We guarantee consistent uptime and secure data transmission for all your daily corporate communications, ensuring your staff remains fully connected without unexpected interruptions. Furthermore, our intuitive administration dashboards make it incredibly easy to manage user permissions and review analytics. We pride ourselves on offering permanent, professional technical support in Spanish, ensuring our platform meets the specific operational needs of the Mexican market and Latin America, including localized B2B billing compliance. By unifying Cloud PBX, AI-driven automation, and powerful omnichannel tools into a single ecosystem, CALLBEAT enables organizations to optimize workflows and greatly enhance customer satisfaction.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind CALLBEAT?

- **Seller:** [MFL Tecnologias](https://www.g2.com/sellers/mfl-tecnologias)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of CALLBEAT?

**["Excellent Virtual Switchboard (Cloud PBX) to avoid missed calls in our SME"](https://www.g2.com/survey_responses/callbeat-review-12808889)**

**Rating:** 5.0/5.0 stars

_— Abdiel a._

[Read full review](https://www.g2.com/survey_responses/callbeat-review-12808889)

### [Dzinga](https://www.g2.com/products/dzinga/reviews)

Dzinga provides professional communication solutions. All-in-one platform. Cloud-based. Multifunctional.

**Average Rating:** 4.2/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Dzinga?

- **Seller:** [Dzinga](https://www.g2.com/sellers/dzinga)
- **Year Founded:** 2015
- **HQ Location:** N/A
- **Twitter:** @dzinga\_official  
244 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f154894e9d912adf8246de67790092d6f76aa38acf4c5072357dc4609c0681f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11068584%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Dzinga?

**["Dzinga is the best"](https://www.g2.com/survey_responses/dzinga-review-6530819)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/dzinga-review-6530819)

**["Low cost cloud communications with high quality"](https://www.g2.com/survey_responses/dzinga-review-5475673)**

**Rating:** 4.0/5.0 stars

_— Arun Kumar Jain K._

[Read full review](https://www.g2.com/survey_responses/dzinga-review-5475673)

#### What Are G2 Users Discussing About Dzinga?

- [What is Dzinga used for?](https://www.g2.com/discussions/what-is-dzinga-used-for)

### [LoopUp](https://www.g2.com/products/loopup/reviews)

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries. We are a top provider for country coverage on Operator Connect and extend reach even further with our expertise in Direct Routing and BYOC solutions. About LoopUp LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony, offering phone numbers and full cloud-based PSTN replacement in more than 100 countries. LoopUp eliminates the need to manage multiple regional carriers, offering a single contract, consistent service delivery, and integrated Microsoft Teams voice – all backed by global design, deployment, and support. LoopUp is headquartered in London with operations worldwide. For more information, please visit: https://loopup.com

**Average Rating:** 4.4/5.0

**Total Reviews:** 23

#### Who Is the Company Behind LoopUp?

- **Seller:** [LoopUp](https://www.g2.com/sellers/loopup)
- **Year Founded:** 2003
- **HQ Location:** London, United Kingdom
- **Twitter:** @LoopUp  
3,006 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf2aea1705f047d62d61a2590c01a695911f43a59b7c3fd90ef2d2c908fc3efb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2523039%2F&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®
- **Ownership:** LSE:LOOP

#### Who Uses This Product?

- **Company Size:** 52% Medium, 30% Large

#### What Do G2 Reviewers Say About LoopUp?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient communication** and support from LoopUp, feeling well-supported and understood in their business needs.
- Users value the **convenient "call me now" feature** of LoopUp, enhancing communication and accessibility for everyone.
- Users commend LoopUp's **responsive customer support** , noting professionalism and effective issue resolution throughout their experience.
- Users value the **ease of use** with LoopUp, appreciating its clear interface and responsive support.
- Users appreciate the **efficient problem resolution** and professional support provided by LoopUp's knowledgeable team.

##### Cons

- Users feel there is a need for **improved account management** during system changes to avoid confusion and delays.
- Users often experience **muffled sound issues** in LoopUp, detracting from an otherwise solid experience.
- Users note a **complex process** during porting that requires more clarity and testing for a smoother experience.
- Users find the **complex processes** of LoopUp, particularly during porting, to be frustrating and unclear.
- Users find that **distractions arise** from muffled sound and the cumbersome process of sharing codes with clients.

#### What Are Recent G2 Reviews of LoopUp?

**["Exceptional Team Support and Professionalism. Loopup – the one partner for successful team telephony"](https://www.g2.com/survey_responses/loopup-review-12133727)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/loopup-review-12133727)

**["Seamless 18-Site Migration and a Simple, Easy-to-Use Admin Interface"](https://www.g2.com/survey_responses/loopup-review-13111400)**

**Rating:** 5.0/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/loopup-review-13111400)

#### What Are G2 Users Discussing About LoopUp?

- [What does Loopup do?](https://www.g2.com/discussions/what-does-loopup-do)
- [What is LoopUp meeting?](https://www.g2.com/discussions/what-is-loopup-meeting)
- [Is LoopUp secure?](https://www.g2.com/discussions/is-loopup-secure)
- [Does LoopUp have video?](https://www.g2.com/discussions/does-loopup-have-video)

### [Phound Business](https://www.g2.com/products/phound-business/reviews)

Phound Business is a secure, all-in-one communication platform for organizations. It combines business phone numbers (in over 120 countries), calls, texting, video meetings, and AI assistance into one tool—helping teams replace scattered apps and outdated phone systems. Employees handle professional communications without using personal devices. Admins manage numbers, permissions, rules, activity monitoring, and billing from a single central portal for easy oversight. Key features: - Unified calls, messaging, and meetings (unlimited in many plans) - Real-time AI that listens to calls/meetings and generates summaries for quick catch-up - Secure internal team messaging - Centralized billing with clear pricing and no hidden fees - Continuity: numbers, contacts, and history stay with the company during role changes Phound Business delivers control, security, and efficiency—often at about 50% lower cost than similar options. Ideal for teams needing reliable, organized communication.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Phound Business?

- **Seller:** [Phound](https://www.g2.com/sellers/phound)
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=164a3bf295d62238e89c0ea3da236ba464b94cf66a23d553184bce73e0a1f383&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fphoundapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small

#### What Are Recent G2 Reviews of Phound Business?

**["Multiple phone numbers, full messaging platform for desktop and mobile"](https://www.g2.com/survey_responses/phound-business-review-12667624)**

**Rating:** 5.0/5.0 stars

_— Brandon W._

[Read full review](https://www.g2.com/survey_responses/phound-business-review-12667624)

**["Cost-Effective and Seamless Communication Management"](https://www.g2.com/survey_responses/phound-business-review-12666808)**

**Rating:** 5.0/5.0 stars

_— Nick S._

[Read full review](https://www.g2.com/survey_responses/phound-business-review-12666808)

### [byVoice](https://www.g2.com/products/byvoice/reviews)

Conversational AI Platform: Chatbot and Voicebot Builder Boost your business capabilities and stand out with the byVoice tailored platform Our Conversational AI Platform empowers companies with a no-code voice and chatbot creation solution. Integrated seamlessly, it offers intelligent IVR, voicebots, and chatbots. Now, you don’t need to build everything from scratch; just customize designs and offer your customers new services effortlessly. Key benefits include telephony channel support and integration with existing solutions. Designed for communication services, the platform comprises: \* Virtual AI-powered PBX with IVR \* Chatbot and voicebot platform \* Automated voice and chat broadcasting system \* No/low-code service scenario editor Who Can Benefit from Our Platform 1. White-label solution for product companies - Expand your service offerings with automated voice, SMS, and text channels. - Modernize existing services with cloud PBX features. - Provide customizable solutions tailored to your clients' specific business needs. 2. Software component for startups - Enhance product offerings with an AI-driven component. - Automate voice and text channels. - Access advanced features without extensive development cycles. - Integrate your technologies into a workflow created within our no-code platform. 3. IT product for B2B/B2C companies - Provide round-the-clock customer interaction and support. - Reduce operational costs associated with customer support. - Capture valuable customer insights, preferences, and pain points. Key Features: AI-powered IVR ChatGPT Integration Cloud PBX functions Telephony channel support Multilingual support Omnichannel support No/low-code maintenance script editor Multiple S2T, TTS, and LLM engines You Can Also Add Advanced Features If Required: PBX capabilities - SIP сonnectivity - Call management - AI IVR functionality - ChatGPT integration - Calls routing and distribution Chatbot platform features - Messenger and SMS integration - CRM/HRM/ERP integrations - NLP/NLU features - Routing and distribution - Message generation No-code editor capabilities - Basic variables, conditions, functions - Advanced features such as procedures, triggers, loops, geo distance, and tasks - Version control - Built-in integrations Outbound calling and messaging - Сall and message generation - Autoresponder detection - Campaign results analytics

#### Who Is the Company Behind byVoice?

- **Seller:** [byVoice](https://www.g2.com/sellers/byvoice)
- **Year Founded:** 2020
- **HQ Location:** Kraków, PL
- **Twitter:** @byVoice\_  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e67eedb77578022b2f392c423f917f81c73753f9b8fe4fb0f780a2db26dad643&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbyvoice%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [DialLink](https://www.g2.com/products/diallink/reviews)

DialLink is a business phone system built specifically for SMBs and startups to solve the problem of scattered, hard-to-manage customer communication. It brings advanced call handling, AI voice agents, and business messaging into a single, centralized platform, so teams can manage inbound and outbound communication without relying on personal phones or disconnected tools. Instead of missed calls, lost messages, and unclear ownership, DialLink gives your team one place to see every interaction, know who responded, and keep conversations organized. This helps reduce missed opportunities, improve response times, and deliver a more consistent, professional customer experience. DialLink is designed to be easy to set up and manage, even for non-technical teams. You can get started quickly without IT support, configure call flows with simple settings, and adapt the system as your business grows. With an affordable total cost of ownership, DialLink gives you professional communication capabilities without the high costs and complexity of traditional business phone systems. With built-in AI voice agents, DialLink ensures calls are handled even during busy periods or outside business hours. AI voice agents can answer calls, capture key details, route inquiries, and summarize conversations, so your team stays responsive without adding complexity or without adding extra overhead to the team.

**Average Rating:** 4.9/5.0

**Total Reviews:** 4

#### Who Is the Company Behind DialLink?

- **Seller:** [DialLink](https://www.g2.com/sellers/diallink)
- **Company Website:** diallink.com
- **Year Founded:** 2022
- **HQ Location:** Miami Beach, US
- **Twitter:** @DialLinkCorp  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32cf439891d1f4afb5e1ecaf5c9637db8c7c146f536755cf3c03b2a2438ee10e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiallink%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Do G2 Reviewers Say About DialLink?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer service** of DialLink, highlighting quick support and efficient communication solutions.
- Users find DialLink's system to be **user-friendly** , making setup easy and effectively meeting all business needs.
- Users find DialLink to be **very user friendly** , appreciating its easy setup and comprehensive coverage for business needs.
- Users love the **easy scheduling** with DialLink, enabling quick setup and immediate use of phone numbers.
- Users value the **versatile features** of DialLink, which effectively manage inbound calls and enhance automation.

##### Cons

- Users express frustration with **voicemail issues** as DialLink lacks support for Ubiquiti VoIP desk phones.

#### What Are Recent G2 Reviews of DialLink?

**["Switch from Comcast to Diallink"](https://www.g2.com/survey_responses/diallink-review-11264581)**

**Rating:** 4.5/5.0 stars

_— Jay E._

[Read full review](https://www.g2.com/survey_responses/diallink-review-11264581)

**["Very user-friendly product"](https://www.g2.com/survey_responses/diallink-review-11305326)**

**Rating:** 5.0/5.0 stars

_— Ray P._

[Read full review](https://www.g2.com/survey_responses/diallink-review-11305326)

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