---
title: byVoice Reviews
meta_title: 'byVoice Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how byVoice works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# byVoice Reviews
**Vendor:** byVoice  
**Category:** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About byVoice
Conversational AI Platform: Chatbot and Voicebot Builder Boost your business capabilities and stand out with the byVoice tailored platform Our Conversational AI Platform empowers companies with a no-code voice and chatbot creation solution. Integrated seamlessly, it offers intelligent IVR, voicebots, and chatbots. Now, you don’t need to build everything from scratch; just customize designs and offer your customers new services effortlessly. Key benefits include telephony channel support and integration with existing solutions. Designed for communication services, the platform comprises: \* Virtual AI-powered PBX with IVR \* Chatbot and voicebot platform \* Automated voice and chat broadcasting system \* No/low-code service scenario editor Who Can Benefit from Our Platform 1. White-label solution for product companies - Expand your service offerings with automated voice, SMS, and text channels. - Modernize existing services with cloud PBX features. - Provide customizable solutions tailored to your clients' specific business needs. 2. Software component for startups - Enhance product offerings with an AI-driven component. - Automate voice and text channels. - Access advanced features without extensive development cycles. - Integrate your technologies into a workflow created within our no-code platform. 3. IT product for B2B/B2C companies - Provide round-the-clock customer interaction and support. - Reduce operational costs associated with customer support. - Capture valuable customer insights, preferences, and pain points. Key Features: AI-powered IVR ChatGPT Integration Cloud PBX functions Telephony channel support Multilingual support Omnichannel support No/low-code maintenance script editor Multiple S2T, TTS, and LLM engines You Can Also Add Advanced Features If Required: PBX capabilities - SIP сonnectivity - Call management - AI IVR functionality - ChatGPT integration - Calls routing and distribution Chatbot platform features - Messenger and SMS integration - CRM/HRM/ERP integrations - NLP/NLU features - Routing and distribution - Message generation No-code editor capabilities - Basic variables, conditions, functions - Advanced features such as procedures, triggers, loops, geo distance, and tasks - Version control - Built-in integrations Outbound calling and messaging - Сall and message generation - Autoresponder detection - Campaign results analytics




## byVoice Reviews
  ### 1. AI voice agent helped us improve outbound calling workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 18, 2026

**What do you like best about byVoice?**

The biggest advantage of byVoice is the ability to automate the first stage of outbound sales conversations. Instead of manually handling every initial call, our sales team can use AI to engage prospects, qualify interest, and focus their time on more relevant opportunities.

The second thing is that qualification and booking happen inside the same call. There's no gap between "this prospect is interested" and "it's on someone's calendar," which is where warm leads used to go cold for us.

**What do you dislike about byVoice?**

Building an AI cold calling agent that performs well isn't a one-click exercise. It takes a few rounds of listening to real calls and adjusting the script, the qualifying questions, and the objection branches before the numbers look right. That's less a flaw in the platform than an expectation worth setting.

**What problems is byVoice solving and how is that benefiting you?**

byVoice helps us improve our outbound sales workflow by reducing repetitive calling tasks and supporting lead qualification. Parallel dialing means far more first-touch attempts per hour, and answering machine detection keeps the agent from talking to voicemail - it drops a pre-recorded message instead and moves on. It also responds to iOS call screening prompts, which used to kill a noticeable chunk of our attempts before a conversation could even start. It allows our sales team to spend more time on meaningful conversations with potential clients. 
The result is that our connect rate went up while the manual effort behind it went down.



- [View byVoice pricing details and edition comparison](https://www.g2.com/products/byvoice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+01%3A28%3A45+-0500&secure%5Bsession_id%5D=72e37a78-0b42-4256-9a15-68a78f800c8d&secure%5Btoken%5D=cdb767a46ff4afea422019ae4d60cab4fb90a6c4156d9f20fef7feb47fc014f7&format=llm_user)

## byVoice Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Customer Support**
- Text
- Speech
- Knowledge Base
- Knowledge Base Management

**Generative AI**
- AI Text Summarization

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility
- Contact Management
- Queue Management
- Computer Telephony Integration
- Call List Management
- Fax Management

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 
- Real-Time Data
- Live Chat
- Call Scheduling

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing
- Customizable Templates

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant
- Real-Time Analytics

**Additional Functionality**
- Virtual Extensions
- Call Disposition
- Customizable Caller ID
- Alerts/Notifications
- Generative AI
- Call Tracking
- SMS Messaging
- Call Routing
- Call Recording
- Conferencing
- Call Transfer
- Callback Scheduling
- Role-Based Permissions
- Automatic Call Distribution
- Interaction Tracking
- Collaboration Tools
- Real-Time Updates
- On-Demand Recording
- Mobile Access
- AI Copilot
- IVR
- Customizable Reports
- Activity Dashboard
- Call Monitoring
- Voice Mail
- Video Conferencing
- Caller ID
- SIP Trunking
- For Cloud Phone Systems
- Ring Groups

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Artificial Intelligence**
- Learning
- Language
- Conversational AI
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

**Additional Functionality**
- Workflow Management
- Interaction Tracking
- Alerts/Notifications
- Single Sign On
- Self Service Portal
- Real-Time Analytics
- Customer Database
- Client Portal
- Inventory Management
- Tagging
- Configurable Workflow
- Customer History
- Surveys & Feedback
- Support Ticket Management
- Service Level Agreement (SLA) Management
- Widgets
- Search/Filter
- Chatbot
- Email Templates
- Activity Tracking
- Feedback Management
- Real-Time Data
- API
- Reporting/Analytics
- Event Triggered Actions
- Website Integration
- Help Desk Management
- Call Center Management
- Queue Management
- SSL Security
- Social Media Integration
- CRM
- Chat/Messaging
- Live Chat
- AI Copilot
- Customizable Reports
- Email Management
- Customizable Branding
- Reporting & Statistics
- Real-Time Notifications
- Access Controls/Permissions
- Customizable Forms
- Customer Communication
- Activity Dashboard
- Third-Party Integrations
- Customizable Fields
- Multi-Channel Communication
- Application Management
- Communication Management
- Role-Based Permissions

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Computer Telephony Integration

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis
- Call Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Text to Speech

**Additional Functionality**
- AI Copilot
- Activity Tracking
- Call Routing
- Call Scripting
- Contact Management
- Power Dialer
- Preview Dialer
- Auto-Dialer
- Call Tracking
- Real-Time Reporting
- Customer Database
- Lead Management
- Predictive Dialer
- Call Center Management
- Integrations Management
- Activity Dashboard
- Automatic Call Distribution
- Campaign Management
- Generative AI
- Interaction Tracking
- Caller ID
- Call Transfer
- Call Disposition
- Voice Mail
- Chat/Messaging
- Automatic Outbound Dialer
- Call Reporting
- API
- Contact Database
- Lead Capture
- CRM
- Call List Management
- Progressive Dialer
- Campaign Specific Caller ID
- List Management
- Customizable Fields
- AI/Machine Learning
- Reporting & Statistics
- Multi-Channel Communication
- Alerts/Notifications
- Multi-Campaign
- Workflow Management
- Call Logging
- Lead Distribution
- Queue Management
- Inbound Call Center
- For Sales Teams/Organizations
- Data Security
- Outbound Call Center
- Performance Management
- Compliance Management
- Mobile Access
- Email Management

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

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