Thirdlane Multi Tenant PBX Reviews & Product Details

Thirdlane Multi-Tenant PBX is a white-label UCaaS platform for MSPs, service providers, and telecom resellers who need scale, control, and margin. Launch branded voice, messaging, and collaboration for thousands of tenants from a single platform, with APIs and CRM integrations to automate provisioning, billing, and workflows. Deploy cloud, on-prem, or hybrid to fit your model. Main features: - True multi-tenant architecture with per-tenant isolation, templates, and policies - VoIP calling with IVR, queues, recording, and advanced routing - Branding and white-label controls - APIs, webhooks, and CRM integrations for click-to-call and screen pops - Centralized provisioning, role-based admin, and audit logs - Messaging Queues for inbound SMS and WhatsApp - faster response and smoother workflows - Powerful dashboards on demand - with Grafana integration (optional) - Real-time system dashboards for platform admins - live visibility across the platform - Call analysis reports - clear visuals and quick insights - DID-level outbound message limits - daily and monthly controls for safety and compliance - Flexible deployment options - cloud, on-prem, or hybrid - Thirdlane Connect - white-label softphone, omnichannel messaging, and video app See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

Seller

Thirdlane

Discussions

Thirdlane Multi Tenant PBX Community

Languages Supported

English, French, Italian, Dutch, Portuguese, Russian, Spanish, Ukrainian

Overview by

Alex E

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Ulsa V.

Director of IT

Mid-Market (51-1000 emp.)

5/22/2025

"Thirdlane Multi-Tenant"

2.5/5

What do you like best about Thirdlane Multi Tenant PBX?

I used third lane when it was on text based back in 2011 and initial stages on MySQL in 2015, the change of storing the data was complex one but third lane team spend so much time to migrate to MySQL database, but there are many changes from 2015 to 2025. last 10 years they tried to introduce several version I believe it's going on right direction but I am not at all using at this moment.

Alex, is the founder and he was very much into this and very helpful to the customers, he make us easy to work with him, Review collected by and hosted on G2.com.

What do you dislike about Thirdlane Multi Tenant PBX?

The Interface wasn't make me happy at all, it's complicated to use and give to customers, our customers always feel we are outdated with this platform. Review collected by and hosted on G2.com.

SC

Sudeep C.

Cloud Engineer

Mid-Market (51-1000 emp.)

11/20/2023

"Thirdlane Multi Tenant PBX"

5/5

What do you like best about Thirdlane Multi Tenant PBX?

Well, Thirdlane Multi Tenant PBX stands out for its robust features, scalability, and user-friendly interface. It's a solid choice for managing multiple clients and ensuring efficient communication. Review collected by and hosted on G2.com.

What do you dislike about Thirdlane Multi Tenant PBX?

Learning curve can be a bit steep, especially for beginners. Review collected by and hosted on G2.com.

What problems is Thirdlane Multi Tenant PBX solving and how is that benefiting you?

Thirdlane Multi Tenant PBX addresses the challenge of managing communication systems for multiple clients or tenants. Its benefits lie in streamlining administration, ensuring reliable communication, and providing a scalable solution. While I don't personally use it, these advantages can be beneficial for businesses seeking efficient multi-tenant PBX solutions. Review collected by and hosted on G2.com.