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Thirdlane

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19 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
2003
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Thirdlane Connect

17 reviews

Thirdlane Connect is an application that provides your team with chat, voice and video calls and conferencing, screen sharing, file sharing, CRM and application integration.

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Thirdlane Multi Tenant PBX

2 reviews

Thirdlane Multi Tenant PBX offers a top-notch unified communications platform that boasts an unparalleled feature set, affordability, simplicity, and world-class support. With this integrated system, customers can enjoy robust VoIP telephony, advanced contact center queues, and modern collaboration tools such as private/group messaging, audio/video conferencing, and integration with leading CRMs like Salesforce, SugarCRM, Zoho and others. In addition to the core PBX capabilities, Thirdlane Connect application suite is also included in each solution. This suite is accessible on any device via mobile and desktop apps, and it enhances the experience with chat, calling, screen sharing, and enterprise-grade tools for customer engagement. Together, Multi Tenant PBX and Connect provide businesses with everything they need for versatile, secure communication both internally and with customers. Thirdlane's reputation for excellence backs this complete unified communications ecosystem, which offers exceptional value for businesses, MSPs, UCaaS providers, and resellers.

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Thirdlane Business Phone System

0 reviews

The Thirdlane Business Phone System is an advanced IP PBX and unified communications solution that can be deployed both on-premises and in the cloud. It includes modern communication channels like VoIP telephony, private and group messaging, voice and video conferencing, SMS, and screen/file sharing. Users can access these features from mobile devices, browsers on Windows, Mac and Linux computers. Beyond the core PBX functions, the system offers a contact center as well. It integrates seamlessly with popular CRMs such as Salesforce, Zoho CRM, Pipedrive, Zendesk, and Freshdesk, providing click-to-call, caller ID lookup, and screen pop features. The Thirdlane Business Phone System pairs well with the powerful Thirdlane Connect suite. Users gain access to chat, calling, video meetings and more directly within web browsers. The mobile app enhances on-the-go connectivity via smartphones. Desktop users can also leverage Thirdlane Connect on Windows, Linux and Mac. Businesses can boost engagement across all channels with SMS, screen sharing, and tight CRM integration. This provides users with sophisticated real-time communication solutions accessible from any device at any time. For more details on the Thirdlane Business Phone System or to become a reseller, please contact us. As a reseller, you can provide businesses advanced features, user-friendly design, customization, scalability, and cost savings compared to other solutions on the market.

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Thirdlane Reviews

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Star Rating
15
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3
0
0
Verified User in Real Estate
GR
Verified User in Real Estate
10/01/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Video Conferencing

Video calling is part of its unified communications suite — you can escalate from chat to voice to video within the same app. thirdlane.com +2 thirdlane.com +2 Screen sharing is supported during video calls (on desktop versions)
JU
Jessica U.
08/06/2025
Validated Reviewer
Review source: Organic

Straightforward and Reliable for Remote Collaboration

I appreciate how straightforward and easy it is to use Thirdlane Connect, catering to employees of all ages without issues. Its connectivity alerts are very useful, helping us identify if anyone has individual connection problems. I also find its reliability and clarity in meetings crucial for remote work. The platform's uniqueness and utility in sharing screens and resolving cases effectively stand out. I value its capability to notify if someone is having connectivity issues during a call, which helps maintain smooth communications and collaboration.
Ulsa V.
UV
Ulsa V.
Director - IT at VOIP OFFICE | VoIP Specialist | Driving Communication Solutions | Technology Leader
05/22/2025
Validated Reviewer
Review source: Organic

Thirdlane Multi-Tenant

I used third lane when it was on text based back in 2011 and initial stages on MySQL in 2015, the change of storing the data was complex one but third lane team spend so much time to migrate to MySQL database, but there are many changes from 2015 to 2025. last 10 years they tried to introduce several version I believe it's going on right direction but I am not at all using at this moment. Alex, is the founder and he was very much into this and very helpful to the customers, he make us easy to work with him,

About

Contact

Phone:
+1 415 261 6600
HQ Location:
Fairfax, US

Social

@thirdlanepbx

White-label UCaaS platform with multi-tenant PBX for MSPs and service providers.

Thirdlane delivers a white-label UCaaS platform built for MSPs, service providers, and telecom resellers. Since 2003, we’ve enabled partners to launch branded multi-tenant PBX, VoIP, messaging, video, and Contact Center services with full control over pricing, deployment, and customer experience. Our multi-tenant architecture scales to thousands of tenants, with APIs and CRM integrations that streamline provisioning, billing, and workflows. Thirdlane Connect apps for web, desktop, and mobile put calling, chat, and meetings in one place - fully branded for each partner. Flexible deployment options (cloud, on-prem, or hybrid), and high-availability features give providers the reliability and compliance they need. With transparent pricing and a partner-first model, Thirdlane helps partners grow recurring revenue, strengthen margins, and reduce churn.

Details

Year Founded
2003
Ownership
Third Lane Technologies, LLC