Voice Carrier Connect Reviews & Product Details

Ease of use and variety of features. We manage a couple different businesses in our office and can easily route route incoming calls to individual extensions and very easily transfer calls in house between any phone or to someone's cell if they are away from the office. Review collected by and hosted on G2.com.

We've had an issue of our voicemail greeting reset itself. Not sure what that was about, but it was easily fixed in minutes. Review collected by and hosted on G2.com.

Getting voicemail sent to my email, ability to manage voicemail online, routing the different business numbers to ring at specific phones (we have 2 businesses with 4 general office numbers, plus direct numbers for everyone). Review collected by and hosted on G2.com.

Random outages...not sure the cause. We had another company set up the phone system. They could have messed it up, they are no longer associated with Voice Carrier. Review collected by and hosted on G2.com.

Voice Carrier has helped me every step of the way designing, implementing, and managing our new VoIP PBX Review collected by and hosted on G2.com.

Their rapid growth means that my point of contact has shifted several times over the years. Review collected by and hosted on G2.com.

There is no hardware (other than phones) required on our campus. Review collected by and hosted on G2.com.

Sometimes making edits in the cloud website is slow. Review collected by and hosted on G2.com.

That I call up and talk to a person not a 1-800. Review collected by and hosted on G2.com.

I guess we would all like cheaper prices. Review collected by and hosted on G2.com.

The best feature is the technical support. It is always prompt and correct. The IRM, extensions, ring groups, etc., are all pretty straightforward and do not have a steep learning curve. Review collected by and hosted on G2.com.

I dislike the reporting. It's bulky and difficult to use. I am rarely able to get the information I need. Review collected by and hosted on G2.com.

Your service was recommended by my IT telephone guy. Review collected by and hosted on G2.com.

Nothing , I am pleased with the new product and haven't experienced any bugs, yet! Review collected by and hosted on G2.com.

best price for all the features that I have been able to find. I especially like the ability to record and listen back to important phone calls. Review collected by and hosted on G2.com.

whenever there is a problem it's hard to reach customer service or tech support Review collected by and hosted on G2.com.

Excellent value and product for a small business Review collected by and hosted on G2.com.

Sometimes I can't access voicemail to work from my mobile device and therefore must is my computer Review collected by and hosted on G2.com.

When we need to reach someone at Voice Carrier, we get assistance immediately. Review collected by and hosted on G2.com.

I have nothing I dislike . We have used Voice Carrier for 3 years now and I have no complaints. Review collected by and hosted on G2.com.

Great service, very attentive! Excited to begin working with this new company! Critic’s Choice thanks you! Review collected by and hosted on G2.com.

We still need someone to come by and train us to use the phones! Review collected by and hosted on G2.com.

Getting our invoices emailed to us makes it so easy to ensure we get them paid on time. Review collected by and hosted on G2.com.

In the time we have used voice carrier I have had no problems!! There is nothing I dislike. Review collected by and hosted on G2.com.

not a lot I have yet to be happy with the product Review collected by and hosted on G2.com.

the phones system is awful... we have a huge HIPPA violation when we put a patient on hold and they are connected to an incoming call of another patieint Review collected by and hosted on G2.com.

I like the way we can manage phones with the user interface, also the quality of the phone service. Most of the time it is very clear. Review collected by and hosted on G2.com.

I do not like the funky music when someone is put on hold. Also would like to have choices on ringtones which I don't believe we can change. Review collected by and hosted on G2.com.

Phone lines almost never go down. I appreciate the reliability. Review collected by and hosted on G2.com.

I've had no issues that I can think of that need mentioning. Review collected by and hosted on G2.com.

So easy to plug a base into an internet service anywhere and immediately have phone access Review collected by and hosted on G2.com.

Voicemail is a little clunky - the interface could be improved as well for this Review collected by and hosted on G2.com.

Very little interaction with the vendor. Low maintenance account management. Review collected by and hosted on G2.com.

Nothing. We have no dislikes with the service. Review collected by and hosted on G2.com.

I love the flexibility of the product. The simplicity of setting up phones. Review collected by and hosted on G2.com.

Phone goes out on my end pretty often and no one claims fault from VC or my internet provider. Review collected by and hosted on G2.com.

The customer service is excellent, anytime we have a problem we call a number and it gets solved within 24 hours Review collected by and hosted on G2.com.

Sometimes we get a disconnected call, not sure if it is on our end or customers end Review collected by and hosted on G2.com.

That it is a VOIP and i don't have to have a phone connection Review collected by and hosted on G2.com.

Sometimes the upload speed is not fast enough and will drop calls Review collected by and hosted on G2.com.

Clear connection, easy to speak with callers and cost has come down tremendously rather than the phone company Review collected by and hosted on G2.com.

no disllikes , everything is great, I can not think of anything that I dislike Review collected by and hosted on G2.com.

I like the cost. I also like the voicemail email feature. Review collected by and hosted on G2.com.

From time to time customer will say they can't get through the phone. When they call it states our phone has been disconnected. Review collected by and hosted on G2.com.

The phone service worked well. The look of the equipment is good. Review collected by and hosted on G2.com.

Faxing service was cut short. We are now charged $18 a month for only 50 pages. Review collected by and hosted on G2.com.

Customer service tried their best to get our phone lines running in a short time Review collected by and hosted on G2.com.

Our phone lines were dead for half the day Review collected by and hosted on G2.com.

The customer service is fantastic. The product is best-in-class. Issues are handled immediately and effectively. Pricing is good. Review collected by and hosted on G2.com.

Not much, VC is a great company and we enjoy the partnership. Review collected by and hosted on G2.com.