--- title: Voice Carrier Connect Reviews meta_title: 'Voice Carrier Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Voice Carrier Connect works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 27 scale: '5' date_modified: '2026-07-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Voice Carrier Connect Reviews **Vendor:** Voice Carrier **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.1/5.0 **Total Reviews:** 27 ## About Voice Carrier Connect Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple. Productivity-boosting capabilities come standard, out of the box. Voice Carrier's simple all-inclusive plans fit your needs today and support your growth for tomorrow. Incoming, outgoing, local, long distance, voicemail and conference calls come standard. Pay a set price per month that includes minutes, unlimited users, extensions, conference lines, and voice channels. No rate tables, seat fees, subscriptions, or confusing bills. Whether onsite or cloud-based (hosted), a full set of enterprise-grade features come standard like Conferencing, Voicemail to Email, and Auto-Attendants. Plus, you’ll get the cost-saving benefits of IP connectivity. With over 100 modern features included and free US-based customer support, Voice Carrier phone service is simply a more powerful way for your company to connect, at a much lower cost. For more information, please call us at 855-456-8647. ## Voice Carrier Connect Reviews ### 1. Great product at a reasonable price **Rating:** 5.0/5.0 stars **Reviewed by:** William B. | Owner, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2018 **What do you like best about Voice Carrier Connect?** Excellent value and product for a small business **What do you dislike about Voice Carrier Connect?** Sometimes I can't access voicemail to work from my mobile device and therefore must is my computer **Recommendations to others considering Voice Carrier Connect:** Great product and very reliable **What problems is Voice Carrier Connect solving and how is that benefiting you?** Gets me messages any time and saves the need for a receptionist ### 2. Voice Carrier **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. | Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Voice Carrier Connect?** Ease of use and variety of features. We manage a couple different businesses in our office and can easily route route incoming calls to individual extensions and very easily transfer calls in house between any phone or to someone's cell if they are away from the office. **What do you dislike about Voice Carrier Connect?** We've had an issue of our voicemail greeting reset itself. Not sure what that was about, but it was easily fixed in minutes. **Recommendations to others considering Voice Carrier Connect:** It is a great system. Highly recommend **What problems is Voice Carrier Connect solving and how is that benefiting you?** Managing incoming phone calls for multiple businesses under one roof has been amazingly easy. Depending on what number a person is calling, only certain extensions will ring, but calls can still be transferred in house to ANY extension. Also, transferring to a phone or cell that is not part of our system is super easy and the phones will work anywhere there is an Ethernet connection, even if it's not on property. ### 3. Normally good with some random outage periods **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2018 **What do you like best about Voice Carrier Connect?** Getting voicemail sent to my email, ability to manage voicemail online, routing the different business numbers to ring at specific phones (we have 2 businesses with 4 general office numbers, plus direct numbers for everyone). **What do you dislike about Voice Carrier Connect?** Random outages...not sure the cause. We had another company set up the phone system. They could have messed it up, they are no longer associated with Voice Carrier. **What problems is Voice Carrier Connect solving and how is that benefiting you?** Help connect customers to their goal more quickly. ### 4. Voice Carrier is a great team to have on your side. **Rating:** 5.0/5.0 stars **Reviewed by:** Indiana C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Voice Carrier has helped me every step of the way designing, implementing, and managing our new VoIP PBX **What do you dislike about Voice Carrier Connect?** Their rapid growth means that my point of contact has shifted several times over the years. **Recommendations to others considering Voice Carrier Connect:** Can’t go wrong with Voice Carrier. They’ve been a tremendous help in every aspect of our transition to VoIP **What problems is Voice Carrier Connect solving and how is that benefiting you?** With Voice Carrier we’ve managed to cut costs, unify our several geographically distinct businesses under a single PBX, and customize phone behavior to better suit our individual needs. ### 5. Voice Carries provides a robust, inexpensive solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Loran W. | Chief Information Officer, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** There is no hardware (other than phones) required on our campus. **What do you dislike about Voice Carrier Connect?** Sometimes making edits in the cloud website is slow. **Recommendations to others considering Voice Carrier Connect:** This product has been extremely reliable and drastically reduced our time needed to manage it. Our man-hours supporting our phone system have been cut by an order of magnitude. **What problems is Voice Carrier Connect solving and how is that benefiting you?** Reducing the cost of providing exceptionally reliable phone service with intercom capability. ### 6. Exceptional! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly G. | Insurance Agent, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** That I call up and talk to a person not a 1-800. **What do you dislike about Voice Carrier Connect?** I guess we would all like cheaper prices. **What problems is Voice Carrier Connect solving and how is that benefiting you?** This is how I am able to reach all of my customers and they can reach me. Since I am a small business I need multiple lines but not a huge network. So the personal service that they provide in helping you set up and work your phones, is extremely helpful ### 7. User for about 3 years **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** The best feature is the technical support. It is always prompt and correct. The IRM, extensions, ring groups, etc., are all pretty straightforward and do not have a steep learning curve. **What do you dislike about Voice Carrier Connect?** I dislike the reporting. It's bulky and difficult to use. I am rarely able to get the information I need. **What problems is Voice Carrier Connect solving and how is that benefiting you?** We've obviously realized a cost benefit. And it has made our multi-site telecom admin a breeze. ### 8. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Your service was recommended by my IT telephone guy. **What do you dislike about Voice Carrier Connect?** Nothing , I am pleased with the new product and haven't experienced any bugs, yet! **What problems is Voice Carrier Connect solving and how is that benefiting you?** Cost savings and more options ### 9. Great experience! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** best price for all the features that I have been able to find. I especially like the ability to record and listen back to important phone calls. **What do you dislike about Voice Carrier Connect?** whenever there is a problem it's hard to reach customer service or tech support **Recommendations to others considering Voice Carrier Connect:** good value for the money but be prepared to wait for support **What problems is Voice Carrier Connect solving and how is that benefiting you?** I don't have to have a land line! ### 10. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Terri O. | General Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** When we need to reach someone at Voice Carrier, we get assistance immediately. **What do you dislike about Voice Carrier Connect?** I have nothing I dislike . We have used Voice Carrier for 3 years now and I have no complaints. **What problems is Voice Carrier Connect solving and how is that benefiting you?** We have not had an issue. Not a bad thing. ### 11. Great Customer Service!!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Kaycie F. | Food and Beverage Attendant, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Great service, very attentive! Excited to begin working with this new company! Critic’s Choice thanks you! **What do you dislike about Voice Carrier Connect?** We still need someone to come by and train us to use the phones! **Recommendations to others considering Voice Carrier Connect:** Try this service! **What problems is Voice Carrier Connect solving and how is that benefiting you?** Caller ID, voicemails & much more! ### 12. Easy to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Getting our invoices emailed to us makes it so easy to ensure we get them paid on time. **What do you dislike about Voice Carrier Connect?** In the time we have used voice carrier I have had no problems!! There is nothing I dislike. **What problems is Voice Carrier Connect solving and how is that benefiting you?** Paying our bill is a snap!! Our AP is in another state from the service and we have never had any problems getting our bill paid on time, unlike other services we use for this location. ### 13. i don't like the support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Voice Carrier Connect?** not a lot I have yet to be happy with the product **What do you dislike about Voice Carrier Connect?** the phones system is awful... we have a huge HIPPA violation when we put a patient on hold and they are connected to an incoming call of another patieint **What problems is Voice Carrier Connect solving and how is that benefiting you?** I haven't seen any benefits of this system the support is awful.... every time i have called they can't seem to find the issue so i just stopped calling ### 14. I like Voice Carrier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** I like the way we can manage phones with the user interface, also the quality of the phone service. Most of the time it is very clear. **What do you dislike about Voice Carrier Connect?** I do not like the funky music when someone is put on hold. Also would like to have choices on ringtones which I don't believe we can change. **What problems is Voice Carrier Connect solving and how is that benefiting you?** It's a very easy to understand billing statement and cycle. It has saved us money. ### 15. Reliable VOIP service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Phone lines almost never go down. I appreciate the reliability. **What do you dislike about Voice Carrier Connect?** I've had no issues that I can think of that need mentioning. **What problems is Voice Carrier Connect solving and how is that benefiting you?** Our overall phone/internet is significantly cheaper using Voice Carrier. ### 16. Easy to install, easy to use - and it always works - from anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** So easy to plug a base into an internet service anywhere and immediately have phone access **What do you dislike about Voice Carrier Connect?** Voicemail is a little clunky - the interface could be improved as well for this **Recommendations to others considering Voice Carrier Connect:** Don't waste money on expensive setups when this works perfectly **What problems is Voice Carrier Connect solving and how is that benefiting you?** No need to deal with expensive remote phone systems - just have a base and a phone and our sales rep can be contacted anywhere ### 17. The service was great. **Rating:** 5.0/5.0 stars **Reviewed by:** MARK S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Very little interaction with the vendor. Low maintenance account management. **What do you dislike about Voice Carrier Connect?** Nothing. We have no dislikes with the service. **Recommendations to others considering Voice Carrier Connect:** none **What problems is Voice Carrier Connect solving and how is that benefiting you?** VC Line Service, no problems. ### 18. Voice Carrier Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Voice Carrier Connect?** I love the flexibility of the product. The simplicity of setting up phones. **What do you dislike about Voice Carrier Connect?** Phone goes out on my end pretty often and no one claims fault from VC or my internet provider. **What problems is Voice Carrier Connect solving and how is that benefiting you?** I have been using VC for about 6 years and it has saved me time and money through the years. ### 19. Great Service and Quick customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** The customer service is excellent, anytime we have a problem we call a number and it gets solved within 24 hours **What do you dislike about Voice Carrier Connect?** Sometimes we get a disconnected call, not sure if it is on our end or customers end **What problems is Voice Carrier Connect solving and how is that benefiting you?** Cheaper than our last phone provider. Save money Better customer service ### 20. Communicating effectively and efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** That it is a VOIP and i don't have to have a phone connection **What do you dislike about Voice Carrier Connect?** Sometimes the upload speed is not fast enough and will drop calls **Recommendations to others considering Voice Carrier Connect:** You can take the phone and plug it into any data port. **What problems is Voice Carrier Connect solving and how is that benefiting you?** It provides my voice messages into my email. ### 21. Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Voice Carrier Connect?** Clear connection, easy to speak with callers and cost has come down tremendously rather than the phone company **What do you dislike about Voice Carrier Connect?** no disllikes , everything is great, I can not think of anything that I dislike **Recommendations to others considering Voice Carrier Connect:** Great Service! **What problems is Voice Carrier Connect solving and how is that benefiting you?** We have realized lower cost in our phone bill ### 22. Overall telephone service has been OK. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Nanotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** I like the cost. I also like the voicemail email feature. **What do you dislike about Voice Carrier Connect?** From time to time customer will say they can't get through the phone. When they call it states our phone has been disconnected. **What problems is Voice Carrier Connect solving and how is that benefiting you?** I really like the email voicemail. ### 23. After many years as a client, part of the service (faxing) was cut way short and price increased **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** The phone service worked well. The look of the equipment is good. **What do you dislike about Voice Carrier Connect?** Faxing service was cut short. We are now charged $18 a month for only 50 pages. **Recommendations to others considering Voice Carrier Connect:** Fine if faxing is not needed **What problems is Voice Carrier Connect solving and how is that benefiting you?** Phone service was efficient. ### 24. Problem solved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Customer service tried their best to get our phone lines running in a short time **What do you dislike about Voice Carrier Connect?** Our phone lines were dead for half the day **What problems is Voice Carrier Connect solving and how is that benefiting you?** Phones were down for a short period of time ### 25. Excellent Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** The customer service is fantastic. The product is best-in-class. Issues are handled immediately and effectively. Pricing is good. **What do you dislike about Voice Carrier Connect?** Not much, VC is a great company and we enjoy the partnership. **What problems is Voice Carrier Connect solving and how is that benefiting you?** No issues. ### 26. Voice Carrier review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** Prompt support and good call quality, affordable **What do you dislike about Voice Carrier Connect?** Call quality can have static at times but unknown if that may be an internet issue **What problems is Voice Carrier Connect solving and how is that benefiting you?** affordable phone service ### 27. good pricing, easy billing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Voice Carrier Connect?** good pricing, dependable service, easy billing **What do you dislike about Voice Carrier Connect?** Occasional dropped calls, lag time when talking to someone **What problems is Voice Carrier Connect solving and how is that benefiting you?** Cost savings over landline phone service ## Voice Carrier Connect Discussions - [What is Voice Carrier Connect used for?](https://www.g2.com/discussions/what-is-voice-carrier-connect-used-for) - [View Voice Carrier Connect pricing details and edition comparison](https://www.g2.com/products/voice-carrier-connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+12%3A05%3A56+-0500&secure%5Bsession_id%5D=e91c4c39-cfc7-4722-a4da-a39e16997e23&secure%5Btoken%5D=abffccb2fe6e3fcad2286b64ef1c19def73d49426f3c01ce0db7992baa2fa9f6&format=llm_user) ## Voice Carrier Connect Features **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Voice Carrier Connect Alternatives - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,370 reviews)