Best Bug Tracking Software - Page 2

How Many Bug Tracking Software Products Does G2 Track?

Total Products under this Category: 214

Category Stats (Sep 2026)

  • Average Rating: 4.39/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Linear (+1.32%) - Among all products in this category, Linear recorded the largest rating increase compared to last month

Last updated: September 05, 2026

How Does G2 Rank Bug Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 42,700+ Authentic Reviews
  • 214+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Bug Tracking Software

G2 Grid® for Bug Tracking Software plotting products by satisfaction and market presence

Highlighted products: Jira, ClickUp, LogRocket, GitHub, Sentry, GitLab, Backlog, and Kualitee.

Underlying data: [Grid® JSON](https://www.g2.com/categories/bug-tracking/grids.json?focus%5B%5D=jira&focus%5B%5D=clickup&focus%5B%5D=logrocket&focus%5B%5D=github&focus%5B%5D=sentry&focus%5B%5D=gitlab&focus%5B%5D=backlog&focus%5B%5D=kualitee)

Honeybadger

Honeybadger is a full-stack, all-in-one application monitoring tool that helps software development teams quickly identify and resolve issues in production environments. Honeybadger combines error tracking with uptime, performance, and infrastructure monitoring in one powerful and intuitive platform for Ruby, PHP, Elixir, Python, JavaScript, and more. Software teams of all sizes have trusted Honebadger for over a decade. Created by a small team of developers in 2012, Honeybadger has grown organically without VC funding and is known for its advanced monitoring features, straightforward pricing, and developer-led customer support. Honeybadger's features include: - Error Tracking: Know the moment errors occur and fix bugs before customers can report them. - Application Performance Monitoring (APM): Identify performance bottlenecks and improve user experience. - Uptime Monitoring: Know when your external services go down or have other problems. - Cron Monitoring & Heartbeats: Know when your cron jobs and services go missing or silently fail. - Log Management & Observability: See your logs in context and answer questions after the fact. - Metrics & Dashboards: Gain real-time visibility into the health and performance of your entire system. - Status Pages w/ Incident Response: Keep customers in the loop when your app is down. - Integrations & Alerts: Honeybadger integrates with popular developer workflow tools like GitHub, Slack, PagerDuty, and more. Honeybadger integrates seamlessly with Ruby, JavaScript, Node.js, Elixir, PHP, Python, Crystal, Go, Java, Clojure, NET/C#, and Cocoa. Setup takes just a few minutes and comes with excellent documentation and support. Honeybadger is free for developers and offers straightforward, transparent pricing plans for teams and businesses starting at $26/month. All plans include a 30-day free trial with no credit card required.

Average Rating: 4.7/5.0

Total Reviews: 19

How Do G2 Users Rate Honeybadger?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Honeybadger?

  • Seller: Honeybadger
  • Year Founded: 2012
  • HQ Location: Kirkland, WA
  • Twitter: @honeybadgerapp
    1,680 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 68% Small, 21% Medium

What Do G2 Reviewers Say About Honeybadger?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Honeybadger, as its design and support make error management straightforward and effective.
  • Users highlight the exceptional customer support of Honeybadger, praising their responsiveness and genuine desire to help.
  • Users appreciate the user-friendly interface of Honeybadger, making issue monitoring and insights very accessible.
  • Users appreciate the simple interface of Honeybadger, making error monitoring easy and accessible for all developers.
  • Users praise the easy integrations of Honeybadger, allowing effortless setup across diverse programming languages.
Cons
  • Users find Honeybadger to be too expensive for small projects and solo developers, impacting its accessibility.
  • Users find Honeybadger's lack of tools limiting, especially with integrations and language support for smaller projects.
  • Users experience connectivity issues with Honeybadger, facing occasional site crashes and service interruptions.
  • Users experience dashboard issues with duplicate error reports that complicate tracking and management of code changes.
  • Users face data inaccuracy issues in Honeybadger due to frequent duplicate error reports from code changes.

What Are Recent G2 Reviews of Honeybadger?

What Are G2 Users Discussing About Honeybadger?

SonarQube

Sonar, the industry standard for code verification and automated code review, helps reduce outages, improve security, and lower risks associated with AI and agentic coding. As an independent verification platform, Sonar enables organizations to securely develop at the speed of AI. Sonar is the foundation for high-performance software engineering, analyzing over 750 billion lines of code daily to ensure applications are secure, reliable, and maintainable. Rooted in the open source community, Sonar is trusted by 7M+ developers globally, including teams at ServiceNow, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Average Rating: 4.4/5.0

Total Reviews: 151

How Do G2 Users Rate SonarQube?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Quality of Support: 8.1/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.7/10)
  • Ease of Use: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind SonarQube?

  • Seller: SonarSource Sàrl
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Geneva, Switzerland
  • Twitter: @SonarSource
    10,913 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    973 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Large, 40% Medium

What Do G2 Reviewers Say About SonarQube?

AI-generated summary from verified user reviews

Pros
  • Users value SonarQube for its ability to quickly flag code quality and security issues, ensuring a reliable codebase.
  • Users value the flexible issue filtering and prioritization features of SonarQube, enhancing team productivity and focus.
  • Users appreciate how SonarQube quickly flags code quality and security issues, ensuring a clean and reliable codebase.
  • Users appreciate the ease of use of SonarQube, finding integration and actionable feedback simple and effective.
  • Users appreciate the easy integrations with CI/CD tools, enhancing their workflow and improving code quality effectively.
Cons
  • Users face software bugs that lead to false positives, complicating the experience and requiring significant knowledge to manage.
  • Users find the complex configuration of SonarQube challenging, especially for beginners needing extensive knowledge.
  • Users encounter false positives that complicate usage, despite helpful tools for review and customization of analysis.
  • Users find SonarQube's complexity in configuration and excessive warnings can make it cumbersome to use.
  • Users find the complex setup of SonarQube time-consuming, requiring significant effort to configure and tune effectively.

What Are Recent G2 Reviews of SonarQube?

What Are G2 Users Discussing About SonarQube?

Intigriti

Intigriti is the trusted leader in crowdsourced security, empowering the world’s largest organizations to find and fix vulnerabilities before cybercriminals can exploit them. Since 2016, the company has helped its customers reduce risk with the expertise of 125,000+ global security researchers, enabling real-time vulnerability detection and preventing costly breaches. Intigriti's flexible platform offers a full suite of solutions, including Bug Bounty, PTaaS, Focused Sprints, and Live Hacking Events, tailored to your evolving digital needs and delivered through a pay-for-impact model, meaning you only pay for valid vulnerabilities submitted. Our solutions span: - Bug Bounty - Vulnerability Disclosure Programs (VDP) - Focused Sprints - PTaaS - Live Hacking Events - Reward Services With industry-leading triage, commitment to legal compliance, and exceptional customer service, Intigriti is the go-to choice for organizations like Coca-Cola, Microsoft, and Intel to secure their digital assets and stay ahead in a changing world.

Average Rating: 4.7/5.0

Total Reviews: 32

How Do G2 Users Rate Intigriti?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Quality of Support: 9.6/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.7/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Intigriti?

  • Seller: Intigriti
  • Year Founded: 2016
  • HQ Location: Antwerpen, BE
  • Twitter: @intigriti
    209,768 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    829 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Human Resources
  • Company Size: 59% Medium, 34% Large

What Are Recent G2 Reviews of Intigriti?

Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. Learn more at www.dynatrace.com.

Average Rating: 4.5/5.0

Total Reviews: 1,233

How Do G2 Users Rate Dynatrace?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Quality of Support: 8.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.2/10 (Category avg: 8.7/10)
  • Ease of Use: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Dynatrace?

  • Seller: Dynatrace
  • Year Founded: 2005
  • HQ Location: Boston, MA
  • Twitter: @Dynatrace
    18,668 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,181 employees on LinkedIn®
  • Ownership: NYSE: DT

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 69% Large, 23% Medium

What Do G2 Reviewers Say About Dynatrace?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dynatrace, enjoying seamless application instrumentation and comprehensive support.
  • Users value the insightful dashboarding of Dynatrace, enhancing executive views and simplifying monitoring processes.
  • Users value the comprehensive monitoring capabilities of Dynatrace, enhancing problem identification and prevention effectively.
  • Users value the effective debugging capabilities of Dynatrace, enhancing their ability to identify and resolve issues promptly.
  • Users value the robust analytics and integration features of Dynatrace, enhancing their monitoring and debugging capabilities.
Cons
  • Users find the steep learning curve of Dynatrace challenging, making it hard to fully utilize its features.
  • Users find that missing features in Dynatrace hinder detailed analysis and communication regarding updates and fixes.
  • Users find Dynatrace's complexity overwhelming, with a steep learning curve and costly pricing affecting usability.
  • Users find the learning difficulty challenging due to overwhelming information and inconsistencies in functionality.
  • Users find the costly nature of Dynatrace challenging, making it more suitable for large enterprises only.

What Are Recent G2 Reviews of Dynatrace?

What Are G2 Users Discussing About Dynatrace?

Marker.io

Marker.io is a website feedback and bug reporting software that helps teams collect feedback directly from websites and send it to their existing tools. The product is used by teams that manage websites and need a simple way for people to report issues. It allows anyone (i.e.,marketers, QA testers, content editors, or clients) to report problems directly on a live or staging website, without needing access to developer tools or issue trackers like Jira.
 Marker.io works as a feedback layer on top of a website. When someone reports an issue, the product automatically captures the technical details developers need, such as the page URL, browser, device, and environment. This helps teams avoid unclear reports and reduces the need to ask follow-up questions. Marker.io does not replace issue tracking or project management tools. Instead, it connects to them. Feedback submitted through Marker.io can be sent directly to tools like Jira, Azure DevOps, GitHub, Asana, or Trello, so teams can continue working in their existing workflows. Main features include: - A website feedback widget that lets users submit feedback with annotated screenshots. - Automatic capture of technical details such as browser, device, operating system, and page URL. - Direct integrations with common development and project management tools. - Optional session replay recordings that show what happened before an issue was reported. - Collection of technical data like console logs and network requests when needed.’ - A shared feedback view where teams can comment on reports and add files. Common use cases include: - Reporting bugs and visual issues on live or staging websites. - Collecting internal QA feedback before a release. - Gathering feedback from non-technical teams without giving them access to Jira. - Managing client or stakeholder feedback in one place. Marker.io is commonly used by: - Digital and WebOps teams managing multiple websites or regions. - Large e-commerce teams coordinating feedback across marketing and engineering. - Agencies working with enterprise clients. - SaaS companies collecting website issue reports. - Website engineers who need clear, structured feedback. The product helps teams receive clearer feedback, reduce back-and-forth communication, and move website issues into their normal workflow with less manual effort.

Average Rating: 4.8/5.0

Total Reviews: 39

How Do G2 Users Rate Marker.io?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Quality of Support: 9.8/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.7/10)
  • Ease of Use: 9.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Marker.io?

  • Seller: Marker.io
  • Year Founded: 2018
  • HQ Location: Brussels, Belgium
  • Twitter: @marker_io
    280 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 76% Small, 19% Medium

What Do G2 Reviewers Say About Marker.io?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Marker.io, finding it practical and user-friendly for feedback needs.
  • Users highlight the exceptional customer support of Marker.io, ensuring a smooth and friendly experience.
  • Users appreciate the simplicity of Marker.io, finding it easy to implement and effective for feedback collection.
  • Users value the quality of feedback provided by Marker.io, enabling efficient evaluations and smooth client onboarding.
  • Users appreciate the easy implementation of Marker.io, making it seamless for client websites and internal feedback processes.
Cons
  • Users find the complexity of Marker.io overwhelming due to its numerous options, especially for less knowledgeable individuals.
  • Users find troubleshooting cumbersome at times, which can hinder their experience with Marker.io.
  • Users experience a lack of tools for capturing mouse over effects, limiting their screenshot capabilities.
  • Users desire a simpler experience for limited access, preferring feedback forms over screenshot submissions.
  • Users desire more integration options with Clickup, particularly for features like Custom Fields support.

What Are Recent G2 Reviews of Marker.io?

What Are G2 Users Discussing About Marker.io?

BMC AMI DevX

BMC AMI DevX is a mainframe DevOps platform for IBM Z environments that helps development and platform engineering teams increase release velocity, reduce change risk, and build a sustainable mainframe developer workforce. Whether the priority is attracting the next generation of mainframe talent, safely evolving decades of business-critical code, accelerating release velocity, or demonstrating development ROI to leadership — BMC AMI DevX is designed to address all on a single platform. Teams can connect existing tools and adopt capabilities incrementally using an open-borders integration approach. A 2025 Forrester Total Economic Impact study found that customers using BMC AMI DevX onboarded developers 50% faster, completed code changes 33% faster, increased release frequency by 50%, and reduced change failure rate by 33%. Key capabilities: - Modern IDE integration (VS Code, Eclipse) with a unified development environment that reduces context switching - AI-powered code analysis including dependency mapping, impact analysis, and runtime execution path visualization - Automated unit, functional, integration, and performance testing with code coverage analysis - Git-compatible CI/CD integration with event-driven webhooks and an open plug-in library - DORA metrics and DevOps KPI tracking with AI/ML anomaly detection across the mainframe SDLC

Average Rating: 4.2/5.0

Total Reviews: 64

How Do G2 Users Rate BMC AMI DevX?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 8.3/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.7/10)
  • Ease of Use: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind BMC AMI DevX?

  • Seller: BMC Software
  • Company Website:
  • Year Founded: 1980
  • HQ Location: Houston, TX
  • Twitter: @BMCSoftware
    47,946 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,646 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Large, 31% Medium

What Do G2 Reviewers Say About BMC AMI DevX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of BMC AMI DevX, navigating data and edits effortlessly with intelligent features.
  • Users value the industry benchmarking feature in BMC AMI DevX for its insightful performance comparisons and reporting assistance.
  • Users find bug detection features in BMC AMI DevX vital for tracking and improving software quality over time.
  • Users appreciate the excellent customer support provided by BMC AMI DevX, enhancing their overall experience.
  • Users value the smooth integration of Machine Learning in BMC AMI DevX, enhancing KPI management effectively.
Cons
  • Users face complexity and limitations in customization with BMC AMI DevX, hindering their ability to tailor experiences.
  • Users find the limited customization of BMC AMI DevX frustrating, hindering tailored experiences for unique organizational needs.
  • Users face compatibility issues when using BMC AMI DevX with non-BMC tools, limiting its effectiveness and integration.
  • Users find the complex setup of BMC AMI DevX challenging, facing difficulties with customization and understanding data schemas.
  • Users experience configuration issues due to limited customization options and a steep learning curve for tailoring dashboards.

What Are Recent G2 Reviews of BMC AMI DevX?

What Are G2 Users Discussing About BMC AMI DevX?

LaunchDarkly

Founded in 2014 and headquartered in Oakland, California, LaunchDarkly serves over thousands of enterprises, including a quarter of the Fortune 500. LaunchDarkly is the runtime control platform for the AI era, trusted by software teams to control AI-generated code and AI agents in production at any scale. The LaunchDarkly platform delivers runtime control through two solutions: CodeControl and AgentControl. CodeControl helps teams ship AI-generated code confidently. With CodeControl, teams can observe production behavior, make changes in real time, and limit exposure based on actual impact. Through a combination of industry-leading feature flags, progressive rollouts, real-time observability, experimentation, and automatic recovery, LaunchDarkly gives organizations the ability to move at AI speed without giving up control. AgentControl helps teams keep AI agents in check in production, blocking bad behavior and steering responses in real time. Teams can configure prompts and models before launch, monitor and observe live performance and behavior, and automatically take action—without redeploying. When agents make curious decisions, or when small prompt or model changes cause big issues, AgentControl detects and corrects them as they happen. With runtime control across code and agents, LaunchDarkly helps enable teams to ship AI-built software with confidence, govern agent behavior in production, optimize AI performance and cost, build self-healing systems, and experiment continuously. The result is faster release velocity, lower production risk, and the ability to continuously adapt software and AI systems without slowing down to stay safer.

Average Rating: 4.5/5.0

Total Reviews: 845

How Do G2 Users Rate LaunchDarkly?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 8.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind LaunchDarkly?

  • Seller: LaunchDarkly
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Oakland, CA
  • Twitter: @LaunchDarkly
    5,558 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    643 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 34% Large

What Do G2 Reviewers Say About LaunchDarkly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of LaunchDarkly, finding setup and configuration straightforward and intuitive.
  • Users appreciate the ease of use for feature flags, enabling fast toggling and effective configuration without technical barriers.
  • Users appreciate the flexibility and user-friendly design of LaunchDarkly, enhancing feature flag management for all team members.
  • Users find the easy setup of LaunchDarkly to be smooth and facilitating the integration process seamlessly.
  • Users appreciate the user-friendly interface of LaunchDarkly, making it accessible for non-technical team members.
Cons
  • Users note that feature flags issues create confusion, making it hard to manage percentages and track logs effectively.
  • Users feel that the manual process for handling holdout groups adds complexity to their management experience.
  • Users find a learning curve exists for new team members, impacting their ability to utilize all features effectively.
  • Users express frustration over the missing features in LaunchDarkly, particularly regarding crypto-signature support and flag management.

What Are Recent G2 Reviews of LaunchDarkly?

What Are G2 Users Discussing About LaunchDarkly?

ruttl

ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feedback and customer feedback. Currently, to review and track bugs on websites and mobile apps, people often resort to traditional methods such as taking screenshots, creating lengthy email threads, or having time-consuming meetings with developers. These methods can be frustrating and often lead to miscommunications and delays in the entire process. That's why we built ruttl! With its powerful features, users can now easily edit content, replace images, and make design changes to web elements while seamlessly sharing all kinds of changes that need to be implemented by developers. With over 15000+ users, ruttl has streamlined the visual feedback process and became the go-to tool for designers, developers, and agencies around the world.

Average Rating: 4.6/5.0

Total Reviews: 21

How Do G2 Users Rate ruttl?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.9/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.9/10 (Category avg: 8.7/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind ruttl?

Who Uses This Product?

  • Top Industries: Design, Marketing and Advertising
  • Company Size: 81% Small, 10% Medium

What Do G2 Reviewers Say About ruttl?

AI-generated summary from verified user reviews

Pros
  • Users find Ruttl to be simple and easy to use, streamlining feedback collection and collaboration seamlessly.
  • Users appreciate Ruttl for its efficient team collaboration features, simplifying communication and feedback for web projects.
  • Users appreciate the time-saving features of Ruttl, streamlining communication and enhancing workflow efficiency for clients and agencies.
  • Users commend the fast and helpful customer service provided by Ruttl, addressing inquiries effectively.
  • Users love Ruttl's user-friendly features that streamline client feedback and enhance collaboration across different departments.
Cons
  • Users note a lack of tools, specifically regarding automatic member addition in new projects on ruttl.
  • Users find Ruttl's pricing issues challenging, especially with inflexible plans for solo professionals and currency differences.
  • Users report that ruttl can be sometimes glitchy, impacting workflow and user experience negatively.
  • Users find the difficult setup challenging, especially when integrating Ruttl with certain platforms like Divi.
  • Users face challenges with automatic member addition when creating new projects in ruttl, causing inconvenience.

What Are Recent G2 Reviews of ruttl?

What Are G2 Users Discussing About ruttl?

Bugcrowd

Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS platform provides access to the unlimited capacity and skills of the global ethical hacker/pentester community for deeper, proactive risk reduction and faster regulatory compliance. With 12+ years of experience and 1200+ customers in every industry (including OpenAI, National Australia Bank, Indeed, USAA, Twilio, and CISA), we know what long-term with crowdsourced security looks like.

Average Rating: 4.3/5.0

Total Reviews: 60

How Do G2 Users Rate Bugcrowd?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 8.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.8/10 (Category avg: 8.7/10)
  • Ease of Use: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Bugcrowd?

  • Seller: Bugcrowd
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • Twitter: @Bugcrowd
    199,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,858 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 34% Large, 33% Small

What Do G2 Reviewers Say About Bugcrowd?

AI-generated summary from verified user reviews

Pros
  • Users commend Bugcrowd for its high-quality reporting processes, enabling efficient and transparent vulnerability submissions and feedback.
  • Users commend the ease of use of Bugcrowd, fostering a seamless experience for ethical hacking and vulnerability reporting.
  • Users commend Bugcrowd for its exceptional customer support, highlighting responsiveness and a cooperative attitude from the team.
  • Users appreciate the consistent and transparent communication from Bugcrowd, enhancing their overall research experience.
  • Users appreciate Bugcrowd for its thorough vulnerability detection, enhancing security through a strong community and efficient management.
Cons
  • Users often face poor customer support, with slow responses and inconsistencies that hinder the overall experience.
  • Users experience slow performance with triage and response times, complicating their ability to work efficiently on Bugcrowd.
  • Users experience slow triaging and inconsistent communication from Bugcrowd, leading to frustration during the bug reporting process.
  • Users find inadequate reporting can delay remediation and frustrate timely responses, impacting the overall efficiency of Bugcrowd.
  • Users find the learning curve steep for Bugcrowd, with complex setups and insufficient guidance for beginners.

What Are Recent G2 Reviews of Bugcrowd?

Usersnap

Usersnap turns every piece of user feedback into one connected loop for evidence-led product planning. Cross-functional product teams rely on Usersnap to gain clarity on problems and make impactful decisions, faster. Companies like Red Hat, Erste Bank, LEGO, and Harvard University partner with Usersnap to power enterprise growth and operations. Your scalable workflow: capture, connect, understand, act, and engage. Key features: 🔌 MCP Server: Query your centralized Usersnap insights in natural language, right from the AI tools your team already works in. Reference with quantitative data sources like Mixpanel, and write findings straight back to the Opportunity Board. 📡 Channels: Ingest feedback in from wherever your customer conversations already happen, with AI extraction that turns CS tickets and sales calls into structured, actionable product insights. 🧠 Sentiment Sensor: AI-powered analysis that triages and classifies feedback by topic and sentiment, surfacing trends and emerging problems as they form. Get root-cause context and actionable hypotheses so you can focus on the right solutions. 📋 Opportunity Board: Turn signals into scored, prioritized opportunities your whole team can rally around. Share with stakeholders so everyone stays aligned on what you're working on and why. 📣 Announcements & Changelog: Reach users right where they already pay attention, at scale. Engage the right segments and close the loop to build lasting trust.

Average Rating: 4.5/5.0

Total Reviews: 90

How Do G2 Users Rate Usersnap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Quality of Support: 9.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.7/10)
  • Ease of Use: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Usersnap?

  • Seller: Usersnap
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Perg, Austria
  • Twitter: @usersnap
    2,811 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 30% Medium

What Do G2 Reviewers Say About Usersnap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Usersnap, enjoying its seamless integration and quick feedback sharing.
  • Users appreciate the user-friendly integrations with popular tools like Jira, enhancing feedback processes efficiently.
  • Users appreciate the automation features of Usersnap, simplifying feedback collection and integration with existing tools.
  • Users love the easy integrations of Usersnap, enhancing feedback management with popular tools like Jira.
  • Users appreciate the ease of capturing feedback with Usersnap, benefiting from its seamless integration and responsive interface.
Cons
  • Users find the pricing for Usersnap to be expensive, especially for small companies needing advanced features.
  • Users face missing features in Usersnap, making it difficult to submit tickets effectively and efficiently.
  • Users find the cluttered interface of Usersnap's dashboard discouraging and unorganized, impacting usability negatively.
  • Users face custom fields issues with missing categories, complicating ticket submissions for new clients.
  • Users experience a disorganized dashboard that hampers usability and is further frustrated by high subscription costs.

What Are Recent G2 Reviews of Usersnap?

What Are G2 Users Discussing About Usersnap?

Ybug

Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.

Average Rating: 4.8/5.0

Total Reviews: 29

How Do G2 Users Rate Ybug?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.7/10 (Category avg: 8.7/10)
  • Ease of Use: 9.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Ybug?

  • Seller: Ybug
  • HQ Location: N/A
  • Twitter: @ybug
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 79% Small, 14% Medium

What Do G2 Reviewers Say About Ybug?

AI-generated summary from verified user reviews

Pros
  • Users find Ybug's ease of use exceptional, simplifying bug reporting even for those without technical skills.
  • Users commend Ybug for its outstanding customer support, which efficiently resolves issues and enhances user experience.
  • Users value Ybug's user-friendly interface and extensive integrations, enhancing bug reporting and workflow efficiency effortlessly.
  • Users value Ybug's flexibility in integrating with diverse applications, enhancing their workflows and overall efficiency.
  • Users value the extensive integrations of Ybug with over 2,000 applications, enhancing workflow and collaboration efficiency.
Cons
  • Users feel that the reporting features are limited, which hinders their ability to effectively analyze feedback.
  • Users find the lack of integration with Zoho to be a significant drawback in using Ybug effectively.

What Are Recent G2 Reviews of Ybug?

What Are G2 Users Discussing About Ybug?

Teamwork.com

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees. Learn more at teamwork.com.

Average Rating: 4.4/5.0

Total Reviews: 1,176

How Do G2 Users Rate Teamwork.com?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Teamwork.com?

  • Seller: Teamwork
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Cork
  • Twitter: @teamwork
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    549 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 57% Small, 31% Medium

What Do G2 Reviewers Say About Teamwork.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the comprehensive project management capabilities of Teamwork.com, enhancing task tracking and workflow efficiency.
  • Users value the easy task management features of Teamwork.com, enhancing productivity and project visibility effectively.
  • Users appreciate the effective team collaboration in Teamwork.com, enhancing focus and productivity through user-friendly features.
  • Users value the comprehensive task tracking of Teamwork.com, enhancing project management and improving productivity.
  • Users find Teamwork.com to be exceptionally user-friendly, making task management and tracking seamless and efficient.
Cons
  • Users find the learning curve steep due to overwhelming features and confusing setup processes, hindering adoption.
  • Users find limited features on Teamwork.com hinder performance, navigation, and reporting capabilities, especially on basic tiers.
  • Users find the setup process complex and time-consuming, leading to frustration and delays in utilizing Teamwork.com effectively.
  • Users find the missing invoicing features in Teamwork.com frustrating, impacting their workflow and project management.
  • Users find some views of Teamwork.com to be not intuitive, complicating navigation and discovery of advanced features.

What Are Recent G2 Reviews of Teamwork.com?

What Are G2 Users Discussing About Teamwork.com?

Tether

Tether is a widget that makes website feedback and bug reporting easy. Our native screenshot and screen recording tools make it easy to report contextual feedback in 1 step, directly from your website/app. Tether will automatically collect key technical details for you like device type, console logs, and more. Make feedback easy for your team so you can move faster. Delight your users by making feedback easy and turning frustrated customers into brand advocates. It takes 2 minutes to get Tether up and running on your site.

Average Rating: 4.8/5.0

Total Reviews: 23

How Do G2 Users Rate Tether?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Quality of Support: 9.9/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.8/10 (Category avg: 8.7/10)
  • Ease of Use: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Tether?

  • Seller: Tether
  • Year Founded: 2014
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    321 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 83% Small, 9% Medium

What Do G2 Reviewers Say About Tether?

AI-generated summary from verified user reviews

Pros
  • Users value the enhanced visibility of Tether, which helps in tracking calls and coaching opportunities effectively.
  • Users enjoy the ease of use of Tether, effortlessly finding call reasons and customer sentiment details.
  • Users love the navigation ease of Tether, making it simple to find important call and customer details.
Cons
  • Users experience software bugs that disrupt functionality intermittently, though support is responsive and helpful.

What Are Recent G2 Reviews of Tether?

What Are G2 Users Discussing About Tether?

TrackJS

Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and recreate errors. Monitoring your production application exposes issues with untested code, incompatible browsers, third-party changes, and infrastructure outages. TrackJS reports your real end user experiences. Developers, QA, and Administrators use TrackJS to understand the production environment and improve the quality of their sites. TrackJS supports all frameworks and libraries on both the client and the server. TrackJS is used by thousands of developers and websites around the world in industries like eCommerce, IT, Software, Hospitality, and Enterprise.

Average Rating: 4.7/5.0

Total Reviews: 20

How Do G2 Users Rate TrackJS?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind TrackJS?

  • Seller: TrackJS
  • Year Founded: 2013
  • HQ Location: Stillwater, MN
  • Twitter: @trackjs
    1,816 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 70% Small, 15% Large

What Do G2 Reviewers Say About TrackJS?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptionally responsive customer support of TrackJS, which significantly enhances their error monitoring experience.
  • Users commend the intuitive dashboard of TrackJS, which simplifies error tracing and enhances overall monitoring efficiency.
  • Users appreciate the easy integrations of TrackJS, enabling smooth setup and effective error monitoring across various platforms.
  • Users benefit from the effective bug detection of TrackJS, greatly enhancing product stability and support experience.
  • Users appreciate the excellent client management of TrackJS, praising its responsiveness and effective support for issue resolution.
Cons
  • Users find the UI design lacking, yet navigation remains intuitive and accessible for essential tasks.

What Are Recent G2 Reviews of TrackJS?

What Are G2 Users Discussing About TrackJS?

Jam.dev

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshots. Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. Record exactly what went wrong and share it instantly with your dev team. No more back-and-forth emails, unnecessary meeting, or confusing screenshots. Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. CAPTURE EVERYTHING DEVELOPERS NEED 👩🏽‍💻 Developer-Ready Bug Reports Jam auto-captures console logs, user actions, network errors, and device info so developers can start resolving issues faster with full context of what happened. 📽️ Replay Issues Step by Step Reproduce any bug or scenario. Replay every interaction to understand bugs in context and resolve them faster. 🔌 App Integrations That Work Where You Do Connect with all your essential tools and automate workflows across Jira, GitHub, Linear, Notion, Slack and more. 🎧 Let Your Users Report Bugs via Your Helpdesk Let users report bugs through Intercom, and other helpdesk tools. Turn user-submitted issues into developer-ready bug reports. CUT BUG RESOLUTION TIME IN HALF 🕖 Save Time for Your Team Stop wasting time on unclear bug reports, hours of context gathering and back-and-forth. With Jam, everything developers need is captured in seconds. 🌟 Build Quality Software Spend less time on debugging and more time creating new features users love. 🪄 Empower Everyone to Contribute From QA testers to support agents, anyone can create developer-ready bug reports with Jam. LOVED BY TEAMS THAT SHIP FAST Thousands of teams are fixing bugs faster with Jam. Whether you’re at a startup or enterprise, Jam simplifies bug reporting so your team can focus on building great software. “Quality comes from the speed at which we can iterate and fix things. Jam helps us move fast.” —Diego Zaks (VP of Design at Ramp) GET STARTED TODAY Ready to fix bugs faster and build better software? Install the Jam browser extension now and start creating developer-ready bug reports in seconds.

Average Rating: 4.7/5.0

Total Reviews: 37

How Do G2 Users Rate Jam.dev?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.7/10 (Category avg: 8.7/10)
  • Ease of Use: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Jam.dev?

  • Seller: Jam
  • Year Founded: 2020
  • HQ Location: San Francisco, California
  • Twitter: @jamdotdev
    3,808 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 76% Small, 24% Medium

What Do G2 Reviewers Say About Jam.dev?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jam.dev, facilitating effective communication with developers through simple recordings.
  • Users value the task management features of Jam.dev for simplifying communication with development teams through easy recordings.
  • Users love the team collaboration features of Jam.dev, enhancing communication and easing bug reporting for all members.
  • Users value the comprehensive bug reporting features of Jam.dev, enhancing their daily workflow and efficiency.
  • Users find the responsive customer support of Jam.dev invaluable, enhancing their overall experience with the product.
Cons
  • Users experience occasional crashes in Jam.dev, leading to lost work and difficulties in recording bug videos.
  • Users are concerned about the lack of tools, feeling restricted by the limitations of the free version.
  • Users often experience software bugs such as malfunctioning 'replay' options and issues with short screen recordings.

What Are Recent G2 Reviews of Jam.dev?

Adam Crivello
AC
Researched and written by Adam Crivello
Updated October 3, 2024