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Best Bug Tracking Software - Page 2

Adam Crivello
AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

Allow for the creation of multiple projects
File bugs/tickets in a specific project
Allow commenting, file uploading, and custom fields to track the history of a bug
Provide severity and/or priority for bugs
Have the ability to run reports by project or user
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Best Bug Tracking Software At A Glance

Leader:
Jira
Jira
Highest Performer:
Kualitee
Kualitee
Easiest to Use:
Backlog
Backlog
Top Trending:
Linear
Linear
Best Free Software:
Jira
Jira
Show LessShow More
Easiest to Use:
Backlog
Backlog
Top Trending:
Linear
Linear
Best Free Software:
Jira
Jira

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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207 Listings in Bug Tracking Available
  • Sort By:
    G2 Score
Teamwork.com
(1,207)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

    Users
    • Project Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Teamwork.com is a project management platform that handles tasks, projects, and provides collaboration and time tracking features.
    • Users frequently mention the platform's user-friendly task management, organizational tools, and its ability to improve workflow and productivity through seamless team collaboration.
    • Users experienced issues with the platform's overwhelming number of features and settings for new users, occasional performance lag with large projects, and difficulties in navigating the interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teamwork.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    55
    Task Management
    55
    Team Collaboration
    52
    Task Tracking
    47
    Ease of Use
    46
    Cons
    Learning Curve
    22
    Missing Features
    20
    Limited Features
    17
    Not Intuitive
    16
    Task Management
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teamwork.com features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teamwork
    Company Website
    Year Founded
    2007
    HQ Location
    Cork
    Twitter
    @teamwork
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    546 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

Users
  • Project Manager
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Teamwork.com is a project management platform that handles tasks, projects, and provides collaboration and time tracking features.
  • Users frequently mention the platform's user-friendly task management, organizational tools, and its ability to improve workflow and productivity through seamless team collaboration.
  • Users experienced issues with the platform's overwhelming number of features and settings for new users, occasional performance lag with large projects, and difficulties in navigating the interface.
Teamwork.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
55
Task Management
55
Team Collaboration
52
Task Tracking
47
Ease of Use
46
Cons
Learning Curve
22
Missing Features
20
Limited Features
17
Not Intuitive
16
Task Management
15
View All Pros and Cons
Teamwork.com features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
546 employees on LinkedIn®
Marker.io
(40)4.8 out of 5
14th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marker.io is a website feedback and bug reporting software that helps teams collect feedback directly from websites and send it to their existing tools. The product is used by teams that manage web

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Marker.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    3
    Integrations
    3
    Simple
    3
    Easy Integrations
    2
    Cons
    Complexity
    1
    Limited User Access
    1
    Missing Features
    1
    Not User-Friendly
    1
    Overwhelming
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Marker.io features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.8
    Quality of Support
    Average: 8.7
    9.6
    Ease of Admin
    Average: 8.6
    9.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Marker.io
    Year Founded
    2018
    HQ Location
    Brussels, Belgium
    Twitter
    @marker_io
    280 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marker.io is a website feedback and bug reporting software that helps teams collect feedback directly from websites and send it to their existing tools. The product is used by teams that manage web

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 20% Mid-Market
Marker.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
3
Integrations
3
Simple
3
Easy Integrations
2
Cons
Complexity
1
Limited User Access
1
Missing Features
1
Not User-Friendly
1
Overwhelming
1
View All Pros and Cons
Marker.io features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.8
Quality of Support
Average: 8.7
9.6
Ease of Admin
Average: 8.6
9.9
Ease of Use
Average: 8.8
Seller Details
Seller
Marker.io
Year Founded
2018
HQ Location
Brussels, Belgium
Twitter
@marker_io
280 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
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Userback
(241)4.7 out of 5
9th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userback Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    61
    Feedback Management
    36
    Simple
    29
    Features
    28
    Setup Ease
    28
    Cons
    Limited Customization
    16
    Feature Limitations
    13
    Missing Features
    12
    Learning Curve
    8
    Limited Features
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userback features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    9.3
    Ease of Admin
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userback
    Company Website
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 7% Mid-Market
Userback Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Feedback Management
36
Simple
29
Features
28
Setup Ease
28
Cons
Limited Customization
16
Feature Limitations
13
Missing Features
12
Learning Curve
8
Limited Features
8
View All Pros and Cons
Userback features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.7
9.3
Ease of Admin
Average: 8.6
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Userback
Company Website
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
209 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Jam.dev
(34)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Team Collaboration
    5
    Efficiency
    3
    Reporting
    3
    Task Management
    3
    Cons
    Bug Management
    2
    Connectivity Issues
    1
    Lack of Tools
    1
    Slow Loading
    1
    Software Bugs
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,787 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Team Collaboration
5
Efficiency
3
Reporting
3
Task Management
3
Cons
Bug Management
2
Connectivity Issues
1
Lack of Tools
1
Slow Loading
1
Software Bugs
1
View All Pros and Cons
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,787 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Usersnap
(93)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-cen

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Usersnap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    6
    Ease of Use
    5
    Easy Integrations
    4
    Features
    3
    Automation
    2
    Cons
    Expensive
    4
    Limited Features
    2
    Missing Features
    2
    Cluttered Interface
    1
    Custom Fields Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Usersnap features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Usersnap
    Company Website
    Year Founded
    2013
    HQ Location
    Perg, Austria
    Twitter
    @usersnap
    2,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-cen

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
Usersnap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
6
Ease of Use
5
Easy Integrations
4
Features
3
Automation
2
Cons
Expensive
4
Limited Features
2
Missing Features
2
Cluttered Interface
1
Custom Fields Issues
1
View All Pros and Cons
Usersnap features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Usersnap
Company Website
Year Founded
2013
HQ Location
Perg, Austria
Twitter
@usersnap
2,842 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Lightrun
(67)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environm

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lightrun Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    5
    Debugging
    4
    Insights
    4
    Real-time Monitoring
    4
    Cons
    Bug Management
    2
    Error Handling
    2
    Feature Limitations
    2
    Limited Compatibility
    2
    Limited Features
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lightrun features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lightrun
    Year Founded
    2019
    HQ Location
    Tel Aviv, IL
    Twitter
    @Lightruntech
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environm

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 28% Enterprise
Lightrun Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
5
Debugging
4
Insights
4
Real-time Monitoring
4
Cons
Bug Management
2
Error Handling
2
Feature Limitations
2
Limited Compatibility
2
Limited Features
2
View All Pros and Cons
Lightrun features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Lightrun
Year Founded
2019
HQ Location
Tel Aviv, IL
Twitter
@Lightruntech
287 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
ruttl
(20)4.6 out of 5
6th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feed

    Users
    No information available
    Industries
    • Design
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ruttl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Team Collaboration
    3
    Customer Service
    2
    Integrations
    2
    Project Management
    2
    Cons
    Lack of Tools
    2
    Bugs
    1
    Error Issues
    1
    Poor Support
    1
    Pricing Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ruttl features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.9
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brucira Online Softwares
    Year Founded
    2022
    HQ Location
    Mumbai, IN
    Twitter
    @RuttlApp
    180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feed

Users
No information available
Industries
  • Design
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 10% Mid-Market
ruttl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Team Collaboration
3
Customer Service
2
Integrations
2
Project Management
2
Cons
Lack of Tools
2
Bugs
1
Error Issues
1
Poor Support
1
Pricing Issues
1
View All Pros and Cons
ruttl features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.9
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Brucira Online Softwares
Year Founded
2022
HQ Location
Mumbai, IN
Twitter
@RuttlApp
180 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Shortcut
(174)4.4 out of 5
Save to My Lists
Entry Level Price:$0 per user, per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shortcut is a fast, lightweight, and enjoyable project management platform built for high-performing engineering teams. From issue tracking to sprints and roadmaps, Shortcut streamlines development so

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Shortcut Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    User Interface
    11
    Integrations
    10
    Features
    8
    Simple
    7
    Cons
    Missing Features
    6
    Lack of Tools
    4
    Complexity
    3
    Poor Reporting
    3
    Error Handling
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Shortcut features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Shortcut
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @shortcut
    12,405 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shortcut is a fast, lightweight, and enjoyable project management platform built for high-performing engineering teams. From issue tracking to sprints and roadmaps, Shortcut streamlines development so

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Shortcut Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
User Interface
11
Integrations
10
Features
8
Simple
7
Cons
Missing Features
6
Lack of Tools
4
Complexity
3
Poor Reporting
3
Error Handling
2
View All Pros and Cons
Shortcut features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Shortcut
Year Founded
2014
HQ Location
New York
Twitter
@shortcut
12,405 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Tether
(23)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tether is a widget that makes website feedback and bug reporting easy. Our native screenshot and screen recording tools make it easy to report contextual feedback in 1 step, directly from your websit

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tether Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Visibility
    2
    Ease of Use
    1
    Navigation Ease
    1
    Cons
    Software Bugs
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tether features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.9
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tether
    Year Founded
    2014
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    278 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tether is a widget that makes website feedback and bug reporting easy. Our native screenshot and screen recording tools make it easy to report contextual feedback in 1 step, directly from your websit

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 9% Mid-Market
Tether Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Visibility
2
Ease of Use
1
Navigation Ease
1
Cons
Software Bugs
1
View All Pros and Cons
Tether features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.9
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Tether
Year Founded
2014
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
278 employees on LinkedIn®
TrackJS
(20)4.7 out of 5
Save to My Lists
Entry Level Price:$49/mo 100,000 Page Views
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and rec

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 15% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrackJS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Dashboard Quality
    2
    Easy Integrations
    2
    Bug Detection
    1
    Client Management
    1
    Cons
    Poor UI Design
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrackJS features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    10.0
    Ease of Admin
    Average: 8.6
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrackJS
    Year Founded
    2013
    HQ Location
    Stillwater, MN
    Twitter
    @trackjs
    1,816 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and rec

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 15% Enterprise
TrackJS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Dashboard Quality
2
Easy Integrations
2
Bug Detection
1
Client Management
1
Cons
Poor UI Design
1
View All Pros and Cons
TrackJS features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
10.0
Ease of Admin
Average: 8.6
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
TrackJS
Year Founded
2013
HQ Location
Stillwater, MN
Twitter
@trackjs
1,816 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Intigriti
(29)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intigriti is the trusted leader in crowdsourced security, empowering the world’s largest organizations to find and fix vulnerabilities before cybercriminals can exploit them. Since 2016, the compa

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 31% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intigriti features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intigriti
    Year Founded
    2016
    HQ Location
    Antwerpen, BE
    Twitter
    @intigriti
    204,147 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    664 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intigriti is the trusted leader in crowdsourced security, empowering the world’s largest organizations to find and fix vulnerabilities before cybercriminals can exploit them. Since 2016, the compa

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 31% Enterprise
Intigriti features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.6
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Intigriti
Year Founded
2016
HQ Location
Antwerpen, BE
Twitter
@intigriti
204,147 Twitter followers
LinkedIn® Page
www.linkedin.com
664 employees on LinkedIn®
dotPeek
(23)4.4 out of 5
Save to My Lists
Entry Level Price:$169.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    dotPeek is a free-of-charge standalone tool based on ReSharper's bundled decompiler. It can reliably decompile any .NET assembly into equivalent C# or IL code.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • dotPeek features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    8.9
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    JetBrains
    Year Founded
    2000
    HQ Location
    Prague
    Twitter
    @jetbrains
    208,755 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,731 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

dotPeek is a free-of-charge standalone tool based on ReSharper's bundled decompiler. It can reliably decompile any .NET assembly into equivalent C# or IL code.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 43% Small-Business
  • 35% Mid-Market
dotPeek features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.7
8.9
Ease of Admin
Average: 8.6
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
JetBrains
Year Founded
2000
HQ Location
Prague
Twitter
@jetbrains
208,755 Twitter followers
LinkedIn® Page
www.linkedin.com
2,731 employees on LinkedIn®
Zipy
(51)4.9 out of 5
12th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zipy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    17
    Ease of Use
    16
    Session Replay
    16
    Issue Detection
    12
    Helpful
    10
    Cons
    Missing Features
    6
    Filtering Issues
    5
    Session Management
    5
    Difficult Filtering
    4
    Inadequate Logging
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zipy features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    9.5
    Ease of Admin
    Average: 8.6
    9.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zipy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 22% Mid-Market
Zipy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
17
Ease of Use
16
Session Replay
16
Issue Detection
12
Helpful
10
Cons
Missing Features
6
Filtering Issues
5
Session Management
5
Difficult Filtering
4
Inadequate Logging
4
View All Pros and Cons
Zipy features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
9.4
Quality of Support
Average: 8.7
9.5
Ease of Admin
Average: 8.6
9.7
Ease of Use
Average: 8.8
Seller Details
Seller
Zipy
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
FusionReactor APM
(180)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Introducing FusionReactor Observability with OpsPilot GenAI and OpenTelemetry Integration – the ultimate solution for comprehensive application monitoring and analysis. With this powerful combination

    Users
    • Developer
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FusionReactor APM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    24
    Real-time Monitoring
    22
    Ease of Use
    17
    Performance
    14
    Troubleshooting
    14
    Cons
    Learning Curve
    7
    Expensive
    6
    Learning Difficulty
    5
    UX Improvement
    5
    Difficult Learning
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FusionReactor APM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.0
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intergral
    Company Website
    Year Founded
    1998
    HQ Location
    Boeblingen, DE
    Twitter
    @Fusion_Reactor
    9,401 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Introducing FusionReactor Observability with OpsPilot GenAI and OpenTelemetry Integration – the ultimate solution for comprehensive application monitoring and analysis. With this powerful combination

Users
  • Developer
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
FusionReactor APM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
24
Real-time Monitoring
22
Ease of Use
17
Performance
14
Troubleshooting
14
Cons
Learning Curve
7
Expensive
6
Learning Difficulty
5
UX Improvement
5
Difficult Learning
4
View All Pros and Cons
FusionReactor APM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.0
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Intergral
Company Website
Year Founded
1998
HQ Location
Boeblingen, DE
Twitter
@Fusion_Reactor
9,401 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Bugly
(11)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tencent Bugly provides abnormal reporting and operational statistics, to help mobile developers quickly find and solve the exceptions.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Mid-Market
    • 45% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bugly features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    7.8
    Quality of Support
    Average: 8.7
    7.5
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tencent
    Year Founded
    1998
    HQ Location
    Shenzhen, Guangdong
    Twitter
    @TencentGlobal
    54,236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89,181 employees on LinkedIn®
    Ownership
    OTC: TCEHY
Product Description
How are these determined?Information
This description is provided by the seller.

Tencent Bugly provides abnormal reporting and operational statistics, to help mobile developers quickly find and solve the exceptions.

Users
No information available
Industries
No information available
Market Segment
  • 45% Mid-Market
  • 45% Small-Business
Bugly features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
7.8
Quality of Support
Average: 8.7
7.5
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Tencent
Year Founded
1998
HQ Location
Shenzhen, Guangdong
Twitter
@TencentGlobal
54,236 Twitter followers
LinkedIn® Page
www.linkedin.com
89,181 employees on LinkedIn®
Ownership
OTC: TCEHY
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