# TrackJS Reviews **Vendor:** TrackJS **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 ## About TrackJS Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and recreate errors. Monitoring your production application exposes issues with untested code, incompatible browsers, third-party changes, and infrastructure outages. TrackJS reports your real end user experiences. Developers, QA, and Administrators use TrackJS to understand the production environment and improve the quality of their sites. TrackJS supports all frameworks and libraries on both the client and the server. TrackJS is used by thousands of developers and websites around the world in industries like eCommerce, IT, Software, Hospitality, and Enterprise. ## TrackJS Pros & Cons **What users like:** - Users applaud the **exceptional responsiveness** of TrackJS's support team, highlighting their fast and helpful assistance. (2 reviews) - Users value the **intuitive dashboard** of TrackJS, facilitating easy error tracing and enhancing overall product stability. (2 reviews) - Users praise the **easy integrations** of TrackJS, making setup and error monitoring smooth and efficient. (2 reviews) - Users highlight the **effective bug detection** capabilities of TrackJS, enhancing product stability and user experience. (1 reviews) - Users appreciate the **excellent client management and support** from TrackJS, ensuring a smooth error reporting process. (1 reviews) - Users value the **customizability** of TrackJS, allowing tailored error reporting and enhanced debugging experience. (1 reviews) - Dashboards (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users feel the **UI design could be improved** , yet still find navigation manageable and straightforward. (1 reviews) ## TrackJS Reviews ### 1. TrackJS is doing magic for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Ronak B. | Principal Frontend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about TrackJS?** TrackJS has been a game changer for our frontend error monitoring. It hasn’t just helped us squash common bugs—it’s been incredibly effective at uncovering those tricky corner-case issues that usually slip through testing and only surface in production. This has directly improved our product stability. The integration was smooth, and the dashboard is intuitive, making it easy to trace errors back to their root cause. What really stands out, though, is the responsiveness of the TrackJS support team. Every time we’ve reached out, they’ve been exceptionally fast and helpful, which speaks volumes about their customer focus. Overall, TrackJS has more than justified our decision to adopt it. Highly recommended! **What do you dislike about TrackJS?** Changing the status to Fixed can be a little rewarding to give the gratification to the engineers what they crave for on fixing bugs. **What problems is TrackJS solving and how is that benefiting you?** TrackJS hasn’t just helped us squash common bugs—it’s been incredibly effective at uncovering those tricky corner-case issues that usually slip through testing and only surface in production. This has directly improved our product stability. ### 2. Incredibly Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about TrackJS?** We integrated TrackJS into our app, which is built with Ionic and Angular as both a PWA and native mobile app. It was straightforward to set up, and the quality of the error reporting has been excellent -- detailed, clear, and immediately useful. Especially useful is securely connecting source maps so you can see the code right in TrackJS. One of the biggest strengths is how customizable it is. We’re able to define exactly what gets reported. TrackJS collects great browser context info and I like how it shows what the user was doing before the error occured. We can define extra meta data for use in filtering, which is invaluable. The implementation was straightforward without disrupting our app’s normal flow or requiring major code changes. We ran into one bug and the TrackJS team jumped on the issue right away and had it fixed more quickly than expected. Their customer support is far better than most any other company I've worked with and they did an amazing job working with us to set it up. Sending messages via Slack has also been a great way to notifiy us quickly about errors so we can address them right away. I highly recommend TrackJS. **What do you dislike about TrackJS?** The UI design could be better, but it's easy enough to find our way around and get to what you need. **What problems is TrackJS solving and how is that benefiting you?** Making user browser console errors accessible to us. ### 3. Last resort for tracking otherwise uncatchable cases **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about TrackJS?** TrackJS is there just waiting for my need to check customer reports that are low on details. **What do you dislike about TrackJS?** Tool requires some deeper understanding of its nature. **What problems is TrackJS solving and how is that benefiting you?** TrackJS allow us to deep dive in our webpage clients experience ### 4. We had our own simple Error Tracking implementation, TrackJS saved us from it 🙈 **Rating:** 5.0/5.0 stars **Reviewed by:** Friedrich R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about TrackJS?** TrackJS does exactly what you hope it would do. And a lot more of stuff that you didnt know you needed. **What do you dislike about TrackJS?** In our case I would have liked more notifications switched on by default. It would have saved a lot of money! (yes, I know we created the errors in the first place) **What problems is TrackJS solving and how is that benefiting you?** We have a third party JS app installed on E-Commerce sites. JS is helping us in tracking our JS Errors on many different environments. ### 5. TrackJS : An excellent javascript exception handling tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sahib T. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2022 **What do you like best about TrackJS?** TrackJS provides an easy way to create error-reporting tools that can be used across any website. Reporting is excellent. Includes all the information you need. Customizability, first. Our guidelines for what to send to them and what not to send them might be as complicated as we like. Tech. They delve far into the browser to retrieve data I had no idea you could passively retrieve. Amazingly cool things. Without affecting our regular programme flow or code, too.  Digests. They provide us with a daily summary of site activity. **What do you dislike about TrackJS?** TrackJS sends a monthly summary of views and errors. If your website doesn't receive any traffic during a given month, this email indicates that something is wrong with your connection, which is definitely not the case.I can see that there is an issue with my code, but I cannot find where it is located. My stack trace information is coming from the framework that I'm using, so I do not think it is related to my code. I also checked out the Alerts feature - it could be improved with better filtering capabilities. **What problems is TrackJS solving and how is that benefiting you?** Other than letting people inform us, we have never been able to determine when users are encountering issues with our website. We may now receive far more information to help us duplicate, debug, and fix problems as they arise. ### 6. Monitoring your browser errors effectively cannot be cheaper! **Rating:** 4.0/5.0 stars **Reviewed by:** Soumya Ranjan M. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about TrackJS?** One of the things I like most about TrackJS is the neat reports. The reports they provide are easy to understand and detailed. It is also relatively easy to setup for a beginner! Coming to pricing, it is quite cheaper than the competition. **What do you dislike about TrackJS?** No downside noticed as of now! Will update if I find any. **What problems is TrackJS solving and how is that benefiting you?** No matter how good the code is, bugs are inevitable and TrackJS helps us to track the bugs when and where they have occurred. We can see the actual line of code which caused the bug and immediately work to fix it. ### 7. Awesome but should show the code of the error **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about TrackJS?** Tried the service out, and it's an excellent service! You get to see accurate information about the error, the timestamp it happened (like exact), the link where it occurred (for me, at least), browser information like which browser was used and the version, and the number of users affected. **What do you dislike about TrackJS?** I don't particularly appreciate that it doesn't show the code where the error occurred, at least for me. This makes it hard to understand sometimes the root cause of the problem. **What problems is TrackJS solving and how is that benefiting you?** TrackJS was like a dashboard for me. When testing my application, it is essential. I used it to see how many people were affected by an error. It's like debugging software for companies that use JavaScript. ### 8. Sublime, intuitive and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Jwalin T. | Graduate Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about TrackJS?** TrackJS has an intuitive UI and a seamless experience for debuggers to look at the problem in a waterfall structure and pinpoint where the code broke. It does a great job in displaying and suggesting fixes to the error **What do you dislike about TrackJS?** The semantic aspect of suggesting patches of fix and highlighting the code that wraps and breaks is a little wobbly at times and needs to be refined to be more accurate. **What problems is TrackJS solving and how is that benefiting you?** From my personal experience of using trackJS, it helped debug a behemoth of code-base and fix a lot of bugs for a school legacy code and a bug bounty challenge I recently participated in. ### 9. Helpful for error logging and monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Gursharan S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2022 **What do you like best about TrackJS?** Easy to integrate; helpful error details with replication info; monthly summary **What do you dislike about TrackJS?** early stage of using this and don't see any downside as such **What problems is TrackJS solving and how is that benefiting you?** Client errors do not go unreported; plus this really helps with the issue details to understand the use case, replication steps and definitely helps in overall issue resolution ### 10. Easy to use javascript errors logging and monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurav K. | Product Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about TrackJS?** Real-time logging and reporting of errors occurring on client-side javascript and filters and events that caused/triggered the error. Customizable log levels with rules and error groupings were very helpful in debugging our production applications. **What do you dislike about TrackJS?** Exact stack tracing of errors was not very helpful. Their pricing tier is also enterprise focussed. **What problems is TrackJS solving and how is that benefiting you?** Easily find, reproduce and resolve JS errors. We implemented slack integrations and real-time bot notifications to help product managers to tag and track exact issues and assign it in real-time to developers and get them resolved. ### 11. Track JS: Client side errors tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about TrackJS?** A very useful tool that allows for tracing the client side and alerting all its errors in a very intuitive and user-friendly way. **What do you dislike about TrackJS?** I didn't find any downside, it works fine for me! **What problems is TrackJS solving and how is that benefiting you?** It increases the website's audience since it allows us to check, understand and correct errors and track the view count of the website. ### 12. Good Javascript error collection, management and warnings. **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Business Coach and Head Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about TrackJS?** Track rate of errors, most common errors, new errors. Tight integration to Slack that includes friendly warnings and notifications. It also has a good summary of errors and tracking of state during errors. **What do you dislike about TrackJS?** Opted in for event rate summary but doesn't appear to have worked. **Recommendations to others considering TrackJS:** Great tool for tracking client side errors, integration to Slack for monitoring, and for tracking rate and frequency of errors. **What problems is TrackJS solving and how is that benefiting you?** Track front end errors that would otherwise be lost, identify most common errors to fix, also identify issues that users aren't raising (most!). ### 13. TrackJS is the easiest Javascript error reporting I have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2020 **What do you like best about TrackJS?** Very easy to implement. Simply include a script tag at the top of your index.html, and TrackJS takes care of everything else. Reporting is excellent. It includes all the information you need to track exactly what happened. **What do you dislike about TrackJS?** TrackJS sends a daily email containing view count and errors. If your site isn't used on a particular day, this email indicates that there is a fault with your connection, which isn't the case. **What problems is TrackJS solving and how is that benefiting you?** Discovering errors in the clients web browser helps improve my application. TrackJS daily reporting raises awareness of problems so they can be fixed quickly. ### 14. awesome **Rating:** 5.0/5.0 stars **Reviewed by:** asaf m. | full stack engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2019 **What do you like best about TrackJS?** visibility of client side errors with convenient filters and data regarding other events that occurred around the time of the error **What do you dislike about TrackJS?** I can't trace the error down to the line in my source code. I know there is a source map feature, but I have not been able to get this to work with my app. Most of the stack trace info is from the framework that I am using rather than my code. I checked out the alerting feature - it could be more robust with better support of filters. **Recommendations to others considering TrackJS:** it's awesome. use it. **What problems is TrackJS solving and how is that benefiting you?** Detecting & fixing errors in production. Once I fix the bug, I can see in the graph that the incidence has gone down, soI know I fixed it. Also, after a production upload, I closely monitor trackjs to make sure there are no surprises. This gives me peace of mind. ### 15. Excellent error logging for any and all web apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about TrackJS?** The user interface and log capturing is wonderful **What do you dislike about TrackJS?** As far as what's currently available I don't have much I dislike. Filtering takes a little bit to learn but for the most part it's pretty good **Recommendations to others considering TrackJS:** It is a great alternative for front end monitoring. **What problems is TrackJS solving and how is that benefiting you?** We were using sumo logic and decided to try track to save on costs. It does the job better and with more detail in the logs. It was also much easier to set up and use,. ### 16. Wonderful, but expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2020 **What do you like best about TrackJS?** 1. Customizability. We can get as complex as we want with our rules about what to send to them and what not. 2. Tech. They dig deep into the browser to extract information that I didn't even know you could passively extract. Really cool stuff. And all without impacting our normal program flow and code. 3. Digests. They give us a daily digest of what happened on our site. **What do you dislike about TrackJS?** Honestly, while it's a wonderful product, I wish they had better pricing tiers. Right now it's kind of all-or-nothing, and you pay a lot for that. We haven't even quite begun to use the information provided yet, so I'd love a pricing tier that allows us to ease into it a little more. Maybe something that restricts access to more in-depth reports or something? **What problems is TrackJS solving and how is that benefiting you?** We've never been able to know when users are having trouble on our site, other than just letting them tell us. Now we can know about issues as they're happening, and we can get much more detail to help us replicate, debug, and fix them. ### 17. Well focused solution with super responsive support! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt Ruby M. | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2019 **What do you like best about TrackJS?** With trackJS, the focus is on errors occurring on the browser. The tooling is well geared for this task. Filtering is second to none, and the quick views of trending errors are helpful in digging past the 3rd party script noise. The error grouping is effective. It's helps filter down to the core issues. In addition, trackjs added node support for our next.js based sites. That was amazingly helpful. We also like how we're able to have an unlimited number of named users. **What do you dislike about TrackJS?** When setting up new users, the email that trackjs sends is often trapped in spam filters due to the work "track" :-) **What problems is TrackJS solving and how is that benefiting you?** We're able to quickly triage customer facing issues. Compared to some of our other tooling, trackjs is much better focused on dealing with the browser error issues. It provides some context beyond just the error message. For example, it captures what was happening before and after the error occurred. ### 18. Web App Debugging Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | President, Founder, and Product Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2019 **What do you like best about TrackJS?** Provides great visibility into web apps & PWAs. Allows better decisions & info (e.g. a release introduces or fixes a specific bug). Quick and easy to integrate, the dashboard is easy to use, and the data provided is complete and actionable. Support has also been fantastic whenever we've had any questions. The ability to track product version is really fantastic and makes it easy to tie issues to specific code. **What do you dislike about TrackJS?** At this point the only thing I would like to see is longer data retention so that we can track specific error trends over a longer period of time. There have been a few cases where we have asked for specific functionality or changes, but these have always been added to the product eventually. **Recommendations to others considering TrackJS:** Be sure to keep `console` statements in your code when using TrackJS and use the different logging levels (debug, info, warn, error) for maximum effect. Definitely include the product version and tie to specific user accounts to save yourself trouble in handling user issues. **What problems is TrackJS solving and how is that benefiting you?** We're able to track every error our customers experience along with sufficient data to be able to quickly identify and resolve these issues. We've been able to resolve issues we probably would never have known about without using TrackJS. As a result this has helped us improve user adoption and revenue besides. We're currently implementing the new Node.js agent on our Google Cloud Functions to provide better error tracking and insights into our serverless environment. ### 19. Simple, fast and efficient: All you need from a tracking service for a SPA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about TrackJS?** It is quiet simple to get additional tracking for your spa by adding a few lines of code and it does not disturb the performance of the app. **What do you dislike about TrackJS?** There are many things you can set, so you have to view multiple pages to set up everything right, but is that really a dislike? **What problems is TrackJS solving and how is that benefiting you?** We early see problems with the app used by various browsers and can react on those. ### 20. Great for debugging through large site collections **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about TrackJS?** It has a very organized user interface and is clear analytics so you can prioritize your debugging. Pricing is very reasonable. Simple to implement. Not a large overhead for the user to load during a pageview (this was very important to me). Support is very quick. **What do you dislike about TrackJS?** Nothing at all! I can't think of anything else I would need out of it since it does its job well. **Recommendations to others considering TrackJS:** I would say go for it. You also have a trial version that you can use and they are very flexible with it in terms of how many domains you can implement it on. They also provide discounts to those who work for educational organizations. **What problems is TrackJS solving and how is that benefiting you?** Since we specialize in front end development, we can't realistically setup machines with various combinations of OSes and browser versions. Therefore, this enables us to see whether or not our users are experiencing js issues and how to closely recreate those scenarios for debugging. ## TrackJS Discussions - [What is TrackJS used for?](https://www.g2.com/discussions/what-is-trackjs-used-for) - [View TrackJS pricing details and edition comparison](https://www.g2.com/products/trackjs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A06%3A06+-0500&secure%5Bsession_id%5D=fe5a889c-4de0-4fcf-a2ef-a50e7471006e&secure%5Btoken%5D=3cf24b69cc90446d7b3f6d145352854db3da70d265b21fa9ff2f50b1e8c110ac&format=llm_user) ## TrackJS Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Bug Monitoring** - Analytics - Bug History - Data Retention **Crash Data** - Report Generation - Crash Solutions - Analytics **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top TrackJS Alternatives - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (196 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - 4.6/5.0 (2,330 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (689 reviews)