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Shortcut

By Shortcut

4.4 out of 5 stars

How would you rate your experience with Shortcut?

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Shortcut Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Shortcut, appreciating its fast, clean UX and simple setup. (18 mentions)
Users highlight the user-friendly interface of Shortcut, appreciating its efficiency and simplicity in everyday usage. (10 mentions)
Users love the wide range of integrations that enhance efficiency and productivity in their workflow. (9 mentions)
Users appreciate the user-friendly interface and cross-application integration of Shortcut, enhancing productivity and workflow efficiency. (7 mentions)
Users love the simple and lean interface of Shortcut, making onboarding and use effortless for teams. (7 mentions)
Users value the easy integrations with APIs and tools like GitHub and Slack, enhancing their productivity. (5 mentions)
Users find the missing timeline feature limiting, noting a desire for more technical capabilities and refined reports. (6 mentions)
Users find a lack of tools in Shortcut, noting its limited features compared to competitors like Jira and Asana. (4 mentions)
Users find Shortcut's complexity overwhelming, noting confusing navigation and redundant options that hinder productivity. (3 mentions)
Users find the reporting options inadequate, desiring more relevant metrics and advanced features for better insights. (3 mentions)
Users express frustration with poor error handling, citing issues like lost work and unresponsive features, leading to abandonment. (2 mentions)
Users face a challenging learning curve with Shortcut, needing time to explore and master its features effectively. (2 mentions)
Users find the lack of native apps on mobile devices detracts from the overall Shortcut experience. (1 mentions)

Top Pros or Advantages of Shortcut

1. Ease of Use
Users love the ease of use of Shortcut, appreciating its fast, clean UX and simple setup.
See 18 mentions

See Related User Reviews

FM

Fabien M.

Mid-Market (51-1000 emp.)

4.5/5

"A great way to help small company to adopt scrum methodology..."

What do you like about Shortcut?

- It's simple and eays to esase. - The ergonomy's interface is LEAN with no useless functions. - The App is fast and efficient (when you make a chan

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Shortcut Docs glitched and lost all my work I had invested over 6h on"

What do you like about Shortcut?

Shortcut.com is a project management tool that's easy to use, powerful, and customizable. It integrates with a wide range of popular tools and offers

2. User Interface
Users highlight the user-friendly interface of Shortcut, appreciating its efficiency and simplicity in everyday usage.
See 10 mentions

See Related User Reviews

FM

Fabien M.

Mid-Market (51-1000 emp.)

4.5/5

"A great way to help small company to adopt scrum methodology..."

What do you like about Shortcut?

- It's simple and eays to esase. - The ergonomy's interface is LEAN with no useless functions. - The App is fast and efficient (when you make a chan

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Experience so far has been very good."

What do you like about Shortcut?

Having integrated the Shortcut Tool into my daily workflow, I've experienced a noticeable improvement in efficiency and productivity. Cross-Applicati

3. Integrations
Users love the wide range of integrations that enhance efficiency and productivity in their workflow.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Shortcut Docs glitched and lost all my work I had invested over 6h on"

What do you like about Shortcut?

Shortcut.com is a project management tool that's easy to use, powerful, and customizable. It integrates with a wide range of popular tools and offers

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless project management, ticket tracking and roadmap planning for agile orgs without the bloat"

What do you like about Shortcut?

Easy to admin and setup, fast and clean UX, excellent APIs, great roadmap capabilities with support for objectives and key results. Great integration

4. Features
Users appreciate the user-friendly interface and cross-application integration of Shortcut, enhancing productivity and workflow efficiency.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Experience so far has been very good."

What do you like about Shortcut?

Having integrated the Shortcut Tool into my daily workflow, I've experienced a noticeable improvement in efficiency and productivity. Cross-Applicati

BC

Brandon C.

Mid-Market (51-1000 emp.)

5.0/5

"Our transition from Pivotal Tracker to Shortcut was super simple!"

What do you like about Shortcut?

Our team were long time users of Pivotal Tracker (> 10 years). With their announcment to close down, we started looking for replacements. Shortcut

5. Simple
Users love the simple and lean interface of Shortcut, making onboarding and use effortless for teams.
See 7 mentions

See Related User Reviews

FM

Fabien M.

Mid-Market (51-1000 emp.)

4.5/5

"A great way to help small company to adopt scrum methodology..."

What do you like about Shortcut?

- It's simple and eays to esase. - The ergonomy's interface is LEAN with no useless functions. - The App is fast and efficient (when you make a chan

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Onboarding, But Reporting Needs Improvement"

What do you like about Shortcut?

It has a very simple layout, as a product/project manager it's so easy to onboard new members of my team. Other tools like JIRA are so complex to use

6. Easy Integrations
Users value the easy integrations with APIs and tools like GitHub and Slack, enhancing their productivity.
See 5 mentions

See Related User Reviews

BC

Brandon C.

Mid-Market (51-1000 emp.)

5.0/5

"Our transition from Pivotal Tracker to Shortcut was super simple!"

What do you like about Shortcut?

Our team were long time users of Pivotal Tracker (> 10 years). With their announcment to close down, we started looking for replacements. Shortcut

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User-friendly interface"

What do you like about Shortcut?

interface is clean and simple, so teams can start using it quickly. Works well with tools like Slack and GitHub, helping teams stay connected. Built-i

Top Cons or Disadvantages of Shortcut

1. Missing Features
Users find the missing timeline feature limiting, noting a desire for more technical capabilities and refined reports.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Onboarding, But Reporting Needs Improvement"

What do you dislike about Shortcut?

The reports page can be further refined to have more reports, i want to know how long are folks spending on the different states of a story.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User-friendly interface"

What do you dislike about Shortcut?

It doesn’t offer as many technical features as other tools like Jira.

2. Lack of Tools
Users find a lack of tools in Shortcut, noting its limited features compared to competitors like Jira and Asana.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User-friendly interface"

What do you dislike about Shortcut?

It doesn’t offer as many technical features as other tools like Jira.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Experience so far has been very good."

What do you dislike about Shortcut?

Learning Curve: While the interface is user-friendly, mastering the full potential of the Shortcut Tool may require some initial learning and experime

3. Complexity
Users find Shortcut's complexity overwhelming, noting confusing navigation and redundant options that hinder productivity.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"There's better execution out there"

What do you dislike about Shortcut?

Jira and Asana are superior. Also searching for resources is impossible since "Shortcut" is a very generic term and they don't pay for enough SEO (far

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Useful work management tool"

What do you dislike about Shortcut?

It can be confusing to navigate projects across the team if they are not well-labeled.

4. Poor Reporting
Users find the reporting options inadequate, desiring more relevant metrics and advanced features for better insights.
See 3 mentions

See Related User Reviews

BC

Brandon C.

Mid-Market (51-1000 emp.)

5.0/5

"Our transition from Pivotal Tracker to Shortcut was super simple!"

What do you dislike about Shortcut?

On an overall basis? NOTHING! If I had to pick something, then I would say we are currently in need of some different types of reporting. Less reporti

Shihan S.
SS

Shihan S.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient and Agile-Friendly Project Management Tool"

What do you dislike about Shortcut?

What I dislike about Shortcut is that, while it’s easy to use, it lacks some of the advanced features and depth found in more established tools like J

5. Error Handling
Users express frustration with poor error handling, citing issues like lost work and unresponsive features, leading to abandonment.
See 2 mentions

See Related User Reviews

Clint m.
CM

Clint m.

Mid-Market (51-1000 emp.)

4.5/5

"User friendly and easy to navigate and use"

What do you dislike about Shortcut?

Nothing in particular. One minor thing is when more than one user is editing the same docs and when you write a lot of things then it refreshes out of

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Shortcut Docs glitched and lost all my work I had invested over 6h on"

What do you dislike about Shortcut?

Apparently they ship products that are not production-ready. CMD+Z does not work. No history option available. Talk about a type of error that mak

6. Learning Curve
Users face a challenging learning curve with Shortcut, needing time to explore and master its features effectively.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Experience so far has been very good."

What do you dislike about Shortcut?

Learning Curve: While the interface is user-friendly, mastering the full potential of the Shortcut Tool may require some initial learning and experime

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"There's better execution out there"

What do you dislike about Shortcut?

Jira and Asana are superior. Also searching for resources is impossible since "Shortcut" is a very generic term and they don't pay for enough SEO (far

7. App Issues
Users find the lack of native apps on mobile devices detracts from the overall Shortcut experience.
See 1 mentions

See Related User Reviews

Saravanan  R.
SR

Saravanan R.

Enterprise (> 1000 emp.)

5.0/5

"Shortcut is better then jira."

What do you dislike about Shortcut?

on tablets an app would be good, lack of a native apps make it look bad on mobile devices

Shortcut Reviews (172)

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Shortcut Reviews (172)

View 1 Video Reviews
4.4
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Shihan S.
SS
Program Manager
Small-Business (50 or fewer emp.)
"Efficient and Agile-Friendly Project Management Tool"
What do you like best about Shortcut?

What I like best about Shortcut is its clean, intuitive interface combined with strong agile-friendly features. It makes managing software projects simple and efficient, with Kanban boards, sprint planning that help teams stay aligned without unnecessary complexity. Integrations with tools like Slack and GitHub further streamline workflows. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

What I dislike about Shortcut is that, while it’s easy to use, it lacks some of the advanced features and depth found in more established tools like Jira. Reporting options and custom search functionalities are limited, Also sometime it takes while to load which tells me about scaling related matters. Review collected by and hosted on G2.com.

BW
CEO
Small-Business (50 or fewer emp.)
"Revolutionized Project Management with Intuitive UI and Powerful Automation"
What do you like best about Shortcut?

Shortcut has completely transformed the way we handle complex projects. I really appreciate the hierarchy of Milestones, Epics, Stories, and Tasks—it provides our team with a clear structure while remaining flexible enough to support agile workflows. The built-in features for product sizing and managing dependencies help us stay organized without introducing unnecessary complications.

The user interface and overall experience are among the best I’ve encountered for managing highly complex projects. It’s fast, intuitive, and genuinely enjoyable to use.

With the integration of Korey.ai, it truly feels like we’re experiencing the future of product management. This addition has brought a remarkable level of automation and organization, saving us hours and ensuring everything remains consistent. I couldn’t be more satisfied. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

Nothing, I love all of it. They are very responsive and building new features all the time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Effortless Onboarding, But Reporting Needs Improvement"
What do you like best about Shortcut?

It has a very simple layout, as a product/project manager it's so easy to onboard new members of my team. Other tools like JIRA are so complex to use that they would need specific training. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

The reports page can be further refined to have more reports, i want to know how long are folks spending on the different states of a story. Review collected by and hosted on G2.com.

Peter W.
PW
CEO
Small-Business (50 or fewer emp.)
"B2B SaaS Development: Essential Tool"
What do you like best about Shortcut?

The ease of creating a story and management thereof. Including the shareability. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

Moving stories from one status to another. Would be good to have a warning that a story has been idle for too long with out attention (past its due date, for example), or that its status needs may need to be updated). And, if you could update the status by checking a box to place it in the proper column, that may be helpful. Review collected by and hosted on G2.com.

BC
Team Lead & Sr. Software Developer
Mid-Market (51-1000 emp.)
"Our transition from Pivotal Tracker to Shortcut was super simple!"
What do you like best about Shortcut?

Our team were long time users of Pivotal Tracker (> 10 years). With their announcment to close down, we started looking for replacements. Shortcut was one of the top 3 we looked into. Ultimately, Shortcut's customization, modern look, and the phenomenal team behind it all was the driving factor which made our decision easy.

We were able to import all of our legacy story data from Pivotal Tracker. In total over 14,000 stories, including comments and screenshots were imported into Shortcut. After the import, our team has had an easy time picking up and using Shortcut. Everyone is impressed by the things we can do from story management to reporting. We even have users on our team who refused to use Pivotal Tracker signed up and using Shortcut because of how much better it is!

Overall I highly recommend Shortcut to any team, big or small, looking for a project management tool! Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

On an overall basis? NOTHING! If I had to pick something, then I would say we are currently in need of some different types of reporting. Less reporting that shows TIME spent on completing stories and more reporting which shows the WHAT has a owner or team spent their time completing across epics, etc. This is something we are able to accomplish right now ourselves because of the extensive search and export functionality built into Shortcut, BUT we have also communicated this need to the Shortcut team, and they are already taking our feedback into account for a future change! Review collected by and hosted on G2.com.

Gabriel C.
GC
Program Manager
Mid-Market (51-1000 emp.)
"Very customer focused and great product"
What do you like best about Shortcut?

Ease of use and intuitive product that made migrating from Pivotal Tracker easy and straight forward. Company has been very responsive and willing to help throughout the process Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

As a new user I have not found any dislikes about Shortcut Review collected by and hosted on G2.com.

Nikhil J.
NJ
Head of Product
Small-Business (50 or fewer emp.)
"Very Good Software Delivery Tool"
What do you like best about Shortcut?

Easy and fast to move through stories, epices, and themes. It does almost everything Jira does but faster. It also saves what you have started to write in a store or epic even if it hasn't been created, which is sneakily very helpful when you are jumping between tasks and forget to hit create or save. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

I think the reporting could be better. Different teams care about different stuff but I think it would be great to see more metrics around velocity. Review collected by and hosted on G2.com.

Milena B.
MB
Quality Assurance Manager
Small-Business (50 or fewer emp.)
"Can’t Imagine Working Without Shortcut"
What do you like best about Shortcut?

As a QA representative working in cross-functional workflows, I really appreciate how easy it is to adapt and update workflows in Shortcut. It’s flexible, which helps us stay aligned and agile. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

I’d like to see an archive option for Iterations. Sometimes loading data takes a long time, and having the ability to archive would help keep things faster. Review collected by and hosted on G2.com.

Chamal Ayesh W.
CW
Data Scientist
Small-Business (50 or fewer emp.)
"The most intuitive project management software"
What do you like best about Shortcut?

Easy to use. It has everything objectives, roadmap, stories and epics. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

It is lack of timeline feature. Other than that I like all of it's features. Review collected by and hosted on G2.com.

Alyssa C.
AC
Top Rated Plus Freelancer
Mid-Market (51-1000 emp.)
"Good for Team Collaboration"
What do you like best about Shortcut?

It promotes team collaboration to finish a specific project. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

It's kinda tricky to find a story using an ID number in the beginning. But you can get used to it, and find an easy way to do it. Review collected by and hosted on G2.com.