# Best Benefits Support Software for Small Business *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Products classified in the overall Benefits Support category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Benefits Support to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Benefits Support category. In addition to qualifying for inclusion in the Benefits Support Software category, to qualify for inclusion in the Small Business Benefits Support Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top Benefits Support Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,481 reviews) | Unified benefits enrollment with carrier file feeds | "[HR Business Partner](https://www.g2.com/survey_responses/paycom-review-13034131)" | | 2 | [Paycor](https://www.g2.com/products/paycor/reviews) | 3.9/5.0 (1,259 reviews) | Unified benefits enrollment with payroll-integrated EDI feeds | "[Paycor: A Comprehensive HR Solution Enhancer](https://www.g2.com/survey_responses/paycor-review-12676440)" | | 3 | [Forma](https://www.g2.com/products/formabenefits/reviews) | 4.8/5.0 (813 reviews) | Flexible employee benefits reimbursement and claims | "[Fast Claim Approvals and a Simple, Comprehensive Submission Process](https://www.g2.com/survey_responses/forma-review-12655465)" | | 4 | [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews) | 3.7/5.0 (83 reviews) | FSA, HSA, and COBRA administration consolidation | "[Overall Beneficial - Please Improve Platform Speed and Support](https://www.g2.com/survey_responses/wex-benefits-review-12591044)" | | 5 | [RELAYTO AI](https://www.g2.com/products/relayto-ai/reviews) | 4.7/5.0 (454 reviews) | Interactive benefits content distribution and engagement tracking | "[RELAYTO AI Makes Interactive, Polished Presentations Quick and Easy](https://www.g2.com/survey_responses/relayto-ai-review-12935383)" | | 6 | [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) | 4.3/5.0 (18 reviews) | Multistate benefits and payroll compliance support | "[Exceptional Customer Support That Sets Them Apart](https://www.g2.com/survey_responses/sequoia-one-review-12040155)" | | 7 | [Personify Health](https://www.g2.com/products/personify-health/reviews) | 4.3/5.0 (110 reviews) | Gamified wellness incentives tied to benefits | "[A Great App for Earning Money While Prioritizing Health and Wellbeing](https://www.g2.com/survey_responses/personify-health-review-12328776)" | | 8 | [Asure](https://www.g2.com/products/asure/reviews) | 4.0/5.0 (383 reviews) | COBRA, FSA, and HSA administration support | "[Responsive, Consistent Support—Weekly HR Guidance That Delivers](https://www.g2.com/survey_responses/asure-review-12663875)" | | 9 | [Castlight](https://www.g2.com/products/castlight/reviews) | 4.0/5.0 (15 reviews) | Benefits navigation with rewards-driven health engagement | "[Catslight is a great app to motivate and award employees!](https://www.g2.com/survey_responses/castlight-review-7520491)" | | 10 | [ALEX Home](https://www.g2.com/products/alex-home/reviews) | 4.5/5.0 (20 reviews) | Self-service benefits decision support with personalized guidance | "[Helpful tool for employees](https://www.g2.com/survey_responses/alex-home-review-7962163)" | ## How Many Benefits Support Software Products Does G2 Track? **Total Products under this Category:** 64 ### Category Stats (Jun 2026) - **Average Rating**: 4.3/5 (↓0.02 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Paycom (+0.24%) - Among all products in this category, Paycom recorded the largest rating increase compared to last month *Last updated: June 25, 2026* ## How Does G2 Rank Benefits Support Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,700+ Authentic Reviews - 64+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Insightful Insightful is workforce analytics software that shows how work actually happens across your teams. When work is spread across people, locations, and tools, small gaps add up fast. Time goes missing. Work slows down. Problems surface late. Insightful makes this visible. You can see where time is going, how teams are performing, and where work is breaking down — without relying on manual tracking or guesswork. With Insightful, you can: - See how time is spent across teams - Spot drops in utilization and output early - Understand where work slows down or gets stuck - Compare performance across teams, roles, or locations - Use real activity data to review work and resolve disputes This is not just another monitoring tool. Insightful helps you run better operations. You get clear data you can use in weekly reviews, planning, and day-to-day decisions. It combines automatic time tracking, activity data, and reporting in one place — so you can improve performance without adding overhead. Teams choose Insightful because it delivers strong visibility and control without the cost or complexity of heavier tools. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2173&secure%5Bdisplayable_resource_id%5D=241&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=241&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=37386&secure%5Bresource_id%5D=2173&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbenefits-support%2Fsmall-business&secure%5Btoken%5D=843fd705bec1233142c341deb75846ee19e849bfbc7d8d6e19b7f85e668e47a2&secure%5Burl%5D=https%3A%2F%2Fwww.insightful.io%2Fworkforce-analytics-enterprise%3Futm_source%3Dg2%26utm_medium%3Dreferral%26utm_campaign%3Ddirectories_paid%26utm_content%3Dpaid%26utm_term%3Dppc2026&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Benefits Support Software Products in 2026? ### 1. [Paycom](https://www.g2.com/products/paycom/reviews) Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,481 **How Do G2 Users Rate Paycom?** - **Quality of Support:** 8.5/10 (Category avg: 8.9/10) - **Interoperability:** 8.8/10 (Category avg: 8.6/10) - **Performance:** 9.0/10 (Category avg: 8.9/10) - **Dashboard:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Paycom?** - **Seller:** [Paycom](https://www.g2.com/sellers/paycom) - **Company Website:** https://www.paycom.com/ - **Year Founded:** 1998 - **HQ Location:** Oklahoma City, OK - **Twitter:** @Paycom (33,252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37759/ (5,844 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 19% Mid-Market, 4% Small-Business #### What Are Paycom's Pros and Cons? **Pros:** - Ease of Use (451 reviews) - Helpful (326 reviews) - Payroll Management (308 reviews) - Customer Support (291 reviews) - Simple (240 reviews) **Cons:** - Learning Curve (134 reviews) - Poor Customer Support (128 reviews) - Limited Features (115 reviews) - Not Intuitive (115 reviews) - Not User-Friendly (109 reviews) ### What Do G2 Reviewers Say About Paycom? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Paycom, highlighting its straightforward navigation and employee-friendly interface. - Users find Paycom's software **very helpful** for time management and appreciate its ease of use and responsiveness. - Users appreciate the **efficiency of Paycom's payroll management** , simplifying processes and enhancing employee autonomy in time tracking. - Users commend the **responsive customer support** of Paycom, making processes faster and enhancing user experience. - Users love the **user-friendly interface** of Paycom, making payroll and HR tasks straightforward and efficient. **Cons:** - Users find the **learning curve steep** , requiring time to navigate Paycom's complex interface effectively. - Users express frustration with **poor customer support** , feeling unassisted and ignored in resolving critical issues. - Users criticize Paycom for its **limited features** , feeling it lacks essential tools and modern functionality. - Users find Paycom **not intuitive** , as navigation can be complex and time-consuming for key tasks like PTO requests. - Users find Paycom to be **not user-friendly** , often struggling with navigation and PTO request submissions. #### What Are Recent G2 Reviews of Paycom? **"[HR Business Partner](https://www.g2.com/survey_responses/paycom-review-13034131)"** **Rating:** 5.0/5.0 stars *— Delila M.* [Read full review](https://www.g2.com/survey_responses/paycom-review-13034131) --- **"[User-Friendly and Makes Time-Off Balances Easy to Track](https://www.g2.com/survey_responses/paycom-review-12608350)"** **Rating:** 5.0/5.0 stars *— Victoria K.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12608350) --- ### 2. [Paycor](https://www.g2.com/products/paycor/reviews) Paycor, a Paychex company, offers the most comprehensive, flexible, and innovative Human Capital Management (HCM) platform on the market. Paycor unifies employee data in a single system while seamlessly integrating with third-party applications. Paycor’s cloud-based solution delivers everything from applicant tracking and onboarding to payroll, benefits administration, talent management, and expense management—all within one intuitive interface. This integrated approach eliminates platform switching and re-keying information, ensuring data accuracy and saving valuable time. The combination of Paycor and Paychex provides more choice, more expertise, and more flexibility to customers. Organizations gain access to an expanded suite of solutions that combines Paycor's innovative technology with Paychex's deep compliance expertise and advisory services. This powerful partnership raises the bar for what businesses can expect from their HCM provider. With Paycor, leaders can modernize every aspect of people management and focus on what really matters: building winning teams. The platform automates tedious administrative tasks, mitigates compliance risk through built-in safeguards and real-time updates, and drives organizational efficiencies through streamlined workflows. Employees benefit from self-service capabilities and mobile access that allow them to manage their own information, request time off, access pay statements and control their financial health. Leaders gain strategic advantages through COR Leadership Insights, providing data-driven intelligence that transforms routine workforce information into actionable insights. These analytics help managers improve team performance, strengthen employee engagement, and make more informed business decisions. The platform's open architecture ensures that as business needs evolve, Paycor scales accordingly, supporting both rapid growth scenarios and long-term sustainability goals. Backed by responsive customer support and enhanced by Paychex's advisory expertise, Paycor functions as more than just a technology provider—it serves as a trusted partner in helping organizations optimize their most valuable asset: their people. **Average Rating:** 3.9/5.0 **Total Reviews:** 1,259 **How Do G2 Users Rate Paycor?** - **Quality of Support:** 7.6/10 (Category avg: 8.9/10) **Who Is the Company Behind Paycor?** - **Seller:** [Paycor](https://www.g2.com/sellers/paycor) - **Company Website:** https://www.paycor.com - **Year Founded:** 1990 - **HQ Location:** Cincinnati, OH - **Twitter:** @PaycorInc (3,842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22803/ (2,736 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 72% Mid-Market, 18% Small-Business #### What Are Paycor's Pros and Cons? **Pros:** - Ease of Use (414 reviews) - Payroll Management (221 reviews) - Easy Access (190 reviews) - Simple (184 reviews) - Helpful (182 reviews) **Cons:** - Poor Customer Support (192 reviews) - Poor Support Services (107 reviews) - Reporting Issues (102 reviews) - Not User-Friendly (101 reviews) - Missing Features (96 reviews) ### What Do G2 Reviewers Say About Paycor? *AI-generated summary from verified user reviews* **Pros:** - Users find Paycor to be **very easy to use** , appreciating the intuitive app for managing time off and pay. - Users appreciate the **ease of use** in Paycor's payroll management, making their processes efficient and manageable. - Users love the **easy access** to paycheck details and time tracking, enhancing convenience and usability. - Users appreciate the **all-in-one HRIS system** of Paycor, enjoying its extensive functionality and integrations. - Users appreciate the **user-friendly interface** of Paycor, making HR tasks simple and efficient without needing assistance. **Cons:** - Users often experience **poor customer support** , with unhelpful agents and lengthy resolution times causing frustration. - Users report **poor support services** with Paycor, citing unhelpful customer service and inadequate feature coverage. - Users report frequent **issues with reporting and misinformation** from support, leading to unresolved problems and extra fees. - Users find Paycor's interface **not user-friendly** , struggling with navigation and inefficient self-help resources even after extended use. - Users note **missing features** in Paycor, such as insufficient support coverage and loss of the impersonate user functionality. #### What Are Recent G2 Reviews of Paycor? **"[User-Friendly HRIS with Exceptional Issue Resolution](https://www.g2.com/survey_responses/paycor-review-6728223)"** **Rating:** 5.0/5.0 stars *— Verified User in Program Development* [Read full review](https://www.g2.com/survey_responses/paycor-review-6728223) --- **"[Paycor: A Comprehensive HR Solution Enhancer](https://www.g2.com/survey_responses/paycor-review-12676440)"** **Rating:** 5.0/5.0 stars *— Nia Y.* [Read full review](https://www.g2.com/survey_responses/paycor-review-12676440) --- #### What Are G2 Users Discussing About Paycor? - [What is Paycor used for?](https://www.g2.com/discussions/what-is-paycor-used-for) - [What is Talenya used for?](https://www.g2.com/discussions/what-is-talenya-used-for) - [Does paycor have an app?](https://www.g2.com/discussions/does-paycor-have-an-app) - 3 comments - [What companies use paycor?](https://www.g2.com/discussions/what-companies-use-paycor) - [How much does paycor cost?](https://www.g2.com/discussions/how-much-does-paycor-cost) ### 3. [RELAYTO AI](https://www.g2.com/products/relayto-ai/reviews) How do you 100× your content’s impact? RELAYTO is the AI-powered interactive content experience platform that turns every static PDF, PowerPoint, MP4, or image into a choose-your-own-path experience. Check out our own RELAYTO-powered buying journey that started as a conventional presentation here: https://rla.to/pitch In minutes, no code required, you can drag and drop files into our intuitive builder, layer in video, audio, forms, and CTAs, and publish a responsive microsite that feels more like Netflix than a flipbook. The result is an interactive sales-collateral hub, digital sales room, or secure proposal microsite that buyers binge on any device while they self-educate at their own pace. Behind the scenes, RELAYTO’s AI-driven content-engagement analytics capture 360° digital body language—page-level heatmaps, scroll depth, dwell time, replays, document heat-map insights, and intent scoring—delivering the PDF analytics legacy sales-enablement suites can’t. Real-time alerts surface high-intent viewers so revenue teams, account-based marketers, and customer-success managers can prioritize follow-up, shorten deal cycles, and prove content ROI with data-backed confidence. Security and scale come standard: create unlimited public or private interactive experiences, lock them down with granular permissions, SSO, watermarking, and compliance controls, or open them up with SEO-friendly embedding links across email, LinkedIn, HubSpot, Salesforce, your CMS, and anywhere a single link can travel. From AI-powered flipbook e-books and white papers to interactive pitch decks, proposal microsites, demo portals, and digital sales rooms, RELAYTO is the simplest way to transform boring documents into captivating, measurable experiences that boost engagement, conversion, and revenue. https://relayto.com/showcase **Average Rating:** 4.7/5.0 **Total Reviews:** 454 **How Do G2 Users Rate RELAYTO AI?** - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Interoperability:** 10.0/10 (Category avg: 8.6/10) - **Performance:** 10.0/10 (Category avg: 8.9/10) - **Dashboard:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind RELAYTO AI?** - **Seller:** [Relayto](https://www.g2.com/sellers/relayto) - **Year Founded:** 2023 - **HQ Location:** San Francisco , California - **Twitter:** @relayter (2,206 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/relayto/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, Executive Assistant - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 61% Small-Business, 24% Mid-Market #### What Are RELAYTO AI's Pros and Cons? **Pros:** - Ease of Use (118 reviews) - Features (70 reviews) - User Interface (64 reviews) - Quality (63 reviews) - Easy Creation (61 reviews) **Cons:** - Learning Curve (58 reviews) - Learning Difficulty (50 reviews) - Steep Learning Curve (42 reviews) - Initial Difficulty (34 reviews) - Initial Usage Difficulty (18 reviews) ### What Do G2 Reviewers Say About RELAYTO AI? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of RELAYTO AI, enabling anyone to create engaging content without coding skills. - Users appreciate the **intuitive interface and time-saving features** of RELAYTO AI, enhancing document customization effortlessly. - Users praise RELAYTO AI's **user-friendly interface** , making document creation and customization simple and efficient. - Users praise the **high quality and creativity** of RELAYTO, enabling modern and engaging content creation effortlessly. - Users find RELAYTO AI provides **easy creation** of dynamic content, enhancing productivity while reducing learning curves for teams. **Cons:** - Users experience a **challenging learning curve** initially when navigating Relayto's complex and feature-rich interface. - Users find a **learning difficulty** with Relayto AI, especially when trying to navigate its features initially. - Users experience a **steep learning curve** initially, but adapt quickly to the platform's rich features over time. - Users find the **initial difficulty** in navigating Relayto AI can hinder their onboarding experience and learning process. - New users may experience a **learning curve** with Relayto AI, though it becomes easier with support and practice. #### What Are Recent G2 Reviews of RELAYTO AI? **"[RELAYTO AI Makes Interactive, Polished Presentations Quick and Easy](https://www.g2.com/survey_responses/relayto-ai-review-12935383)"** **Rating:** 4.5/5.0 stars *— Cooper L.* [Read full review](https://www.g2.com/survey_responses/relayto-ai-review-12935383) --- **"[Transforming Static Content into Engaging Experiences](https://www.g2.com/survey_responses/relayto-ai-review-12963519)"** **Rating:** 4.5/5.0 stars *— Connor D.* [Read full review](https://www.g2.com/survey_responses/relayto-ai-review-12963519) --- #### What Are G2 Users Discussing About RELAYTO AI? - [What is HubSpot used for?](https://www.g2.com/discussions/relayto-what-is-hubspot-used-for) - 1 comment - [What are playbooks?](https://www.g2.com/discussions/what-are-playbooks) - [What can google analytics do?](https://www.g2.com/discussions/what-can-google-analytics-do) - 2 comments - [What is RELAYTO?](https://www.g2.com/discussions/what-is-relayto) - 1 comment ### 4. [Asure](https://www.g2.com/products/asure/reviews) The Asure suite includes Payroll & Tax, HR, and Time & Attendance software as well as HR services that right-size the HR function based on each client's stage of growth. Small and medium-sized businesses need to grow but people and cash are scarce resources. Asure helps growing companies better allocate both their financial and human capital while developing great teams that have the passion and skills to get to the next level. **Average Rating:** 4.0/5.0 **Total Reviews:** 383 **How Do G2 Users Rate Asure?** - **Quality of Support:** 8.2/10 (Category avg: 8.9/10) - **Interoperability:** 7.8/10 (Category avg: 8.6/10) - **Performance:** 8.1/10 (Category avg: 8.9/10) - **Dashboard:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Asure?** - **Seller:** [Asure](https://www.g2.com/sellers/asure) - **Company Website:** https://www.asuresoftware.com - **Year Founded:** 1994 - **HQ Location:** Austin, TX - **Twitter:** @Asure_Software (1,241 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/467246/ (669 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Accounting, Construction - **Company Size:** 70% Small-Business, 26% Mid-Market #### What Are Asure's Pros and Cons? **Pros:** - Helpful (75 reviews) - Customer Support (69 reviews) - Ease of Use (54 reviews) - Payroll Management (39 reviews) - Payroll Ease (36 reviews) **Cons:** - Poor Customer Support (25 reviews) - Poor Support Services (18 reviews) - Payroll Issues (17 reviews) - Not User-Friendly (14 reviews) - Difficult Navigation (11 reviews) ### What Do G2 Reviewers Say About Asure? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **exceptional customer service** of Asure, noting helpful and knowledgeable personnel assisting throughout the process. - Users praise the **amazing customer support** of Asure, highlighting helpfulness and accessibility of their representatives. - Users find Asure to be **extremely user-friendly** , streamlining payroll and empowering employees with easy access to their portals. - Users appreciate the **accuracy and timeliness** of payroll management, enjoying a user-friendly experience with Asure. - Users appreciate the **accuracy and timeliness** of Asure's payroll service, enjoying a user-friendly platform for hassle-free experience. **Cons:** - Users experience **poor customer support** , with inconsistent reps and unresponsive communication during onboarding and ongoing queries. - Users experience **poor support services** , noting frequent rep changes and inadequate communication during onboarding and follow-ups. - Users report **payroll issues** with Asure, noting difficulties in data accuracy and a cumbersome service termination process. - Users find Asure's interface to be **not user-friendly** , complicating essential tasks like accessing paystubs and making adjustments. - Users find **difficult navigation** and cumbersome configurations hinder their ability to effectively use Asure's services. #### What Are Recent G2 Reviews of Asure? **"[Responsive, Consistent Support—Weekly HR Guidance That Delivers](https://www.g2.com/survey_responses/asure-review-12663875)"** **Rating:** 5.0/5.0 stars *— Aaron H.* [Read full review](https://www.g2.com/survey_responses/asure-review-12663875) --- **"[Solid Hybrid IAM, But Needs Better UK Compliance Tooling](https://www.g2.com/survey_responses/asure-review-12935555)"** **Rating:** 4.5/5.0 stars *— Brassard W.* [Read full review](https://www.g2.com/survey_responses/asure-review-12935555) --- #### What Are G2 Users Discussing About Asure? - [What is Asure used for?](https://www.g2.com/discussions/what-is-asure-used-for) - [What is PeopleStrategy used for?](https://www.g2.com/discussions/what-is-peoplestrategy-used-for) - [What is the difference between HCM and HRIS?](https://www.g2.com/discussions/what-is-the-difference-between-hcm-and-hris) - [What is the best HCM system?](https://www.g2.com/discussions/what-is-the-best-hcm-system) - [What is a HCM platform?](https://www.g2.com/discussions/what-is-a-hcm-platform) ### 5. [Checkwriters](https://www.g2.com/products/checkwriters/reviews) Checkwriters is a payroll and HR services company focused on optimizing every step of the customer experience. From your interactions with our team to our genuinely useful software that's designed to fit your needs — we don’t just provide an excellent product. We have a team of experts who care about the details, and work continuously to ensure your experience with us is the best you've had with a payroll and HR provider. **Average Rating:** 4.6/5.0 **Total Reviews:** 108 **How Do G2 Users Rate Checkwriters?** - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Interoperability:** 7.7/10 (Category avg: 8.6/10) - **Performance:** 9.4/10 (Category avg: 8.9/10) - **Dashboard:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Checkwriters?** - **Seller:** [Checkwriters](https://www.g2.com/sellers/checkwriters) - **Year Founded:** 1989 - **HQ Location:** Northampton, Massachusetts - **Twitter:** @checkwriters (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/checkwriters-payroll/ (74 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management, Primary/Secondary Education - **Company Size:** 58% Small-Business, 41% Mid-Market #### What Are Checkwriters's Pros and Cons? **Pros:** - Customer Support (17 reviews) - Helpful (13 reviews) - Ease of Use (11 reviews) - Payroll Management (8 reviews) - Staff Helpfulness (7 reviews) **Cons:** - Poor Customer Support (5 reviews) - Lack of Knowledge (4 reviews) - Limited Features (4 reviews) - Missing Features (4 reviews) - Inefficiency (3 reviews) ### What Do G2 Reviewers Say About Checkwriters? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** of CheckWriters, valuing the personal approach and attentiveness from the team. - Users commend Checkwriters for their **exceptional customer support** , consistently highlighting the team's responsiveness and expertise. - Users find Checkwriters extremely **easy to use** , appreciating the intuitive platform and exceptional staff support. - Users value the **efficient and intuitive payroll process** of Checkwriters, enhancing their overall management experience. - Users commend the **staff's helpfulness** in providing quick and knowledgeable support whenever needed. **Cons:** - Users express concerns about **poor customer support** , highlighting delays and generic assistance compromising their experience. - Users feel the **lack of knowledge** in the support resources hinders their ability to effectively use Checkwriters. - Users find the **limited reporting features** of Checkwriters restricts their ability to access comprehensive employee data. - Users feel the lack of **specific features** such as customized reports and school-related functionalities in Checkwriters. - Users find **inefficiency** in Checkwriters, citing a clunky interface and cumbersome time tracking as major challenges. #### What Are Recent G2 Reviews of Checkwriters? **"[Exceptional Experience—Streamlined Payroll and User-Friendly Portals](https://www.g2.com/survey_responses/checkwriters-review-11985113)"** **Rating:** 5.0/5.0 stars *— Brandi H.* [Read full review](https://www.g2.com/survey_responses/checkwriters-review-11985113) --- **"[Customer support!!!](https://www.g2.com/survey_responses/checkwriters-review-10287618)"** **Rating:** 5.0/5.0 stars *— Abdallah G.* [Read full review](https://www.g2.com/survey_responses/checkwriters-review-10287618) --- #### What Are G2 Users Discussing About Checkwriters? - [What is Checkwriters used for?](https://www.g2.com/discussions/what-is-checkwriters-used-for) ### 6. [Forma](https://www.g2.com/products/formabenefits/reviews) Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.” **Average Rating:** 4.8/5.0 **Total Reviews:** 813 **How Do G2 Users Rate Forma?** - **Quality of Support:** 9.6/10 (Category avg: 8.9/10) - **Interoperability:** 9.1/10 (Category avg: 8.6/10) - **Performance:** 9.6/10 (Category avg: 8.9/10) - **Dashboard:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Forma?** - **Seller:** [Forma](https://www.g2.com/sellers/forma-bfd1d8b9-e08e-48df-ac9a-cdac541be19a) - **Company Website:** https://joinforma.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** https://www.linkedin.com/company/joinforma/ (218 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 71% Enterprise, 21% Mid-Market #### What Are Forma's Pros and Cons? **Pros:** - Ease of Use (148 reviews) - Simple (58 reviews) - Helpful (54 reviews) - Submission Ease (54 reviews) - Intuitive (50 reviews) **Cons:** - Claim Issues (27 reviews) - Insufficient Information (26 reviews) - Reimbursement Issues (22 reviews) - Lack of Information (19 reviews) - Poor Customer Support (15 reviews) ### What Do G2 Reviewers Say About Forma? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Forma, noting quick claims submission and clear financial insights. - Users love the **simple interface** of Forma, making setup and usage quick and enjoyable right from the start. - Users love the **helpful customer support** of Forma, which enhances their overall experience with the platform. - Users love the **submission ease** of Forma, allowing quick claims and convenient access to account information. - Users appreciate the **intuitive design** of Forma, making setup and claim submissions quick and effortless. **Cons:** - Users express frustration with **claim issues** in Forma, citing frequent rejections and poor communication regarding denied claims. - Users feel **insufficient information** regarding approved purchases hampers effective use of the Forma card and vendor options. - Users face **reimbursement issues** with Forma, experiencing declines on valid purchases and unclear approval guidelines. - Users often struggle with the **lack of information** on coverage details and vendor locations, leading to confusion and frustration. - Users express frustration with **poor customer support** , citing delays in responses and lack of real-time assistance for claims. #### What Are Recent G2 Reviews of Forma? **"[Fast Claim Approvals and a Simple, Comprehensive Submission Process](https://www.g2.com/survey_responses/forma-review-12655465)"** **Rating:** 5.0/5.0 stars *— Andrew T.* [Read full review](https://www.g2.com/survey_responses/forma-review-12655465) --- **"[Convenient](https://www.g2.com/survey_responses/forma-review-11461685)"** **Rating:** 4.0/5.0 stars *— Zyon P.* [Read full review](https://www.g2.com/survey_responses/forma-review-11461685) --- ### 7. [Tango Health](https://www.g2.com/products/tango-health/reviews) Tango Health is a proven leader helping employers and employees understand and navigate the complexities of compliance and benefits. Whether it's educating employees about their health plan and guiding them to make a decision or assisting you with ACA compliance, we can help. **Average Rating:** 4.3/5.0 **Total Reviews:** 34 **How Do G2 Users Rate Tango Health?** - **Quality of Support:** 8.5/10 (Category avg: 8.9/10) - **Interoperability:** 7.6/10 (Category avg: 8.6/10) - **Performance:** 8.8/10 (Category avg: 8.9/10) - **Dashboard:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Tango Health?** - **Seller:** [Tango Health](https://www.g2.com/sellers/tango-health) - **Year Founded:** 2008 - **HQ Location:** Austin, TX - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 37% Small-Business, 34% Mid-Market #### What Are Recent G2 Reviews of Tango Health? **"[User Friendly and Fantastic application with many purposes!](https://www.g2.com/survey_responses/tango-health-review-8049609)"** **Rating:** 5.0/5.0 stars *— Miguel Ace D.* [Read full review](https://www.g2.com/survey_responses/tango-health-review-8049609) --- **"[work together with a company](https://www.g2.com/survey_responses/tango-health-review-7590290)"** **Rating:** 4.5/5.0 stars *— Sophia G.* [Read full review](https://www.g2.com/survey_responses/tango-health-review-7590290) --- ## What Is Benefits Support Software? [HR Software](https://www.g2.com/categories/hr) ## What Software Categories Are Similar to Benefits Support Software? - [Payroll Software](https://www.g2.com/categories/payroll) - [Core HR Software](https://www.g2.com/categories/core-hr) - [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)