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Best Benefits Support Software for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Benefits Support category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Benefits Support to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Benefits Support category.

In addition to qualifying for inclusion in the Benefits Support Software category, to qualify for inclusion in the Small Business Benefits Support Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Small Business Benefits Support Available

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    G2 Score
Paycom
(1,523)4.3 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Support software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 74% Mid-Market
    • 16% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a human resources management system that consolidates various HR functions such as payroll, benefits, time tracking, and performance management in one platform.
    • Users frequently mention the user-friendliness of the platform, the efficiency it brings to HR and payroll processes, and the responsive and knowledgeable customer support.
    • Reviewers experienced challenges with the complexity of the interface, difficulties in navigating certain features, and issues with the implementation phase.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    350
    Helpful
    257
    Customer Support
    254
    Payroll Management
    226
    Simple
    164
    Cons
    Learning Curve
    108
    Poor Customer Support
    108
    Payroll Issues
    88
    Missing Features
    85
    Limited Features
    84
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paycom features and usability ratings that predict user satisfaction
    8.5
    Quality of Support
    Average: 8.9
    8.8
    Interoperability
    Average: 8.6
    9.0
    Performance
    Average: 9.0
    9.2
    Dashboard
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,708 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 74% Mid-Market
  • 16% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a human resources management system that consolidates various HR functions such as payroll, benefits, time tracking, and performance management in one platform.
  • Users frequently mention the user-friendliness of the platform, the efficiency it brings to HR and payroll processes, and the responsive and knowledgeable customer support.
  • Reviewers experienced challenges with the complexity of the interface, difficulties in navigating certain features, and issues with the implementation phase.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
350
Helpful
257
Customer Support
254
Payroll Management
226
Simple
164
Cons
Learning Curve
108
Poor Customer Support
108
Payroll Issues
88
Missing Features
85
Limited Features
84
View All Pros and Cons
Paycom features and usability ratings that predict user satisfaction
8.5
Quality of Support
Average: 8.9
8.8
Interoperability
Average: 8.6
9.0
Performance
Average: 9.0
9.2
Dashboard
Average: 8.8
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,612 Twitter followers
LinkedIn® Page
www.linkedin.com
6,708 employees on LinkedIn®
Asure
(382)4.0 out of 5
7th Easiest To Use in Benefits Support software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Asure suite includes Payroll & Tax, HR, and Time & Attendance software as well as HR services that right-size the HR function based on each client's stage of growth. Small and medium-si

    Users
    • Owner
    • Office Manager
    Industries
    • Accounting
    • Construction
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Asure is a payroll processing software that also offers features like employee record management, time off requests, and direct deposit options.
    • Users frequently mention the ease of use, the helpfulness of the customer service team, and the convenience of having a mobile app for remote access.
    • Reviewers mentioned issues such as the software being unresponsive at times, difficulty in finding certain reports, and an increase in fees over time.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Asure Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    81
    Customer Support
    73
    Ease of Use
    58
    Payroll Management
    43
    Payroll Ease
    41
    Cons
    Poor Customer Support
    28
    Poor Support Services
    20
    Payroll Issues
    17
    Not User-Friendly
    13
    Difficult Navigation
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Asure features and usability ratings that predict user satisfaction
    8.2
    Quality of Support
    Average: 8.9
    7.8
    Interoperability
    Average: 8.6
    8.1
    Performance
    Average: 9.0
    8.0
    Dashboard
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Asure
    Company Website
    Year Founded
    1994
    HQ Location
    Austin, TX
    Twitter
    @Asure_Software
    1,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    632 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Asure suite includes Payroll & Tax, HR, and Time & Attendance software as well as HR services that right-size the HR function based on each client's stage of growth. Small and medium-si

Users
  • Owner
  • Office Manager
Industries
  • Accounting
  • Construction
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Asure is a payroll processing software that also offers features like employee record management, time off requests, and direct deposit options.
  • Users frequently mention the ease of use, the helpfulness of the customer service team, and the convenience of having a mobile app for remote access.
  • Reviewers mentioned issues such as the software being unresponsive at times, difficulty in finding certain reports, and an increase in fees over time.
Asure Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
81
Customer Support
73
Ease of Use
58
Payroll Management
43
Payroll Ease
41
Cons
Poor Customer Support
28
Poor Support Services
20
Payroll Issues
17
Not User-Friendly
13
Difficult Navigation
12
View All Pros and Cons
Asure features and usability ratings that predict user satisfaction
8.2
Quality of Support
Average: 8.9
7.8
Interoperability
Average: 8.6
8.1
Performance
Average: 9.0
8.0
Dashboard
Average: 8.8
Seller Details
Seller
Asure
Company Website
Year Founded
1994
HQ Location
Austin, TX
Twitter
@Asure_Software
1,258 Twitter followers
LinkedIn® Page
www.linkedin.com
632 employees on LinkedIn®

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RELAYTO
(463)4.7 out of 5
3rd Easiest To Use in Benefits Support software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    How do you 100× your content’s impact? RELAYTO is the AI-powered interactive content experience platform that turns every static PDF, PowerPoint, MP4, or image into a choose-your-own-path experience.

    Users
    • Student
    • Executive Assistant
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RELAYTO is a tool that transforms static content into interactive, engaging presentations and allows users to embed multimedia, track engagements, and personalize content.
    • Reviewers appreciate the user-friendly interface, the ability to create interactive blogs and articles with drag-and-drop features, customizable templates, and the platform's suitability for those with minimal technical skills.
    • Reviewers mentioned that the advanced customization can be tricky, the software can feel slightly overwhelming for new users, and the performance may occasionally slow down when handling very large files or multimedia-heavy projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RELAYTO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Features
    68
    Quality
    61
    User Interface
    60
    Easy Creation
    58
    Cons
    Learning Curve
    53
    Learning Difficulty
    46
    Steep Learning Curve
    37
    Initial Difficulty
    31
    Limited Features
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RELAYTO features and usability ratings that predict user satisfaction
    9.5
    Quality of Support
    Average: 8.9
    10.0
    Interoperability
    Average: 8.6
    10.0
    Performance
    Average: 9.0
    10.0
    Dashboard
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Relayto
    Year Founded
    2023
    HQ Location
    San Francisco , California
    Twitter
    @relayter
    2,238 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

How do you 100× your content’s impact? RELAYTO is the AI-powered interactive content experience platform that turns every static PDF, PowerPoint, MP4, or image into a choose-your-own-path experience.

Users
  • Student
  • Executive Assistant
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RELAYTO is a tool that transforms static content into interactive, engaging presentations and allows users to embed multimedia, track engagements, and personalize content.
  • Reviewers appreciate the user-friendly interface, the ability to create interactive blogs and articles with drag-and-drop features, customizable templates, and the platform's suitability for those with minimal technical skills.
  • Reviewers mentioned that the advanced customization can be tricky, the software can feel slightly overwhelming for new users, and the performance may occasionally slow down when handling very large files or multimedia-heavy projects.
RELAYTO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Features
68
Quality
61
User Interface
60
Easy Creation
58
Cons
Learning Curve
53
Learning Difficulty
46
Steep Learning Curve
37
Initial Difficulty
31
Limited Features
18
View All Pros and Cons
RELAYTO features and usability ratings that predict user satisfaction
9.5
Quality of Support
Average: 8.9
10.0
Interoperability
Average: 8.6
10.0
Performance
Average: 9.0
10.0
Dashboard
Average: 8.8
Seller Details
Seller
Relayto
Year Founded
2023
HQ Location
San Francisco , California
Twitter
@relayter
2,238 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Checkwriters
(108)4.6 out of 5
4th Easiest To Use in Benefits Support software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Checkwriters is a payroll and HR services company focused on optimizing every step of the customer experience. From your interactions with our team to our genuinely useful software that's designed to

    Users
    No information available
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 58% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Checkwriters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Helpful
    13
    Ease of Use
    11
    Payroll Management
    8
    Staff Helpfulness
    7
    Cons
    Poor Customer Support
    5
    Limited Features
    4
    Missing Features
    4
    Inefficiency
    3
    Payroll Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Checkwriters features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 8.9
    7.7
    Interoperability
    Average: 8.6
    9.4
    Performance
    Average: 9.0
    8.3
    Dashboard
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Checkwriters
    Year Founded
    1989
    HQ Location
    Northampton, Massachusetts
    Twitter
    @checkwriters
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Checkwriters is a payroll and HR services company focused on optimizing every step of the customer experience. From your interactions with our team to our genuinely useful software that's designed to

Users
No information available
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 58% Small-Business
  • 41% Mid-Market
Checkwriters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Helpful
13
Ease of Use
11
Payroll Management
8
Staff Helpfulness
7
Cons
Poor Customer Support
5
Limited Features
4
Missing Features
4
Inefficiency
3
Payroll Issues
3
View All Pros and Cons
Checkwriters features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 8.9
7.7
Interoperability
Average: 8.6
9.4
Performance
Average: 9.0
8.3
Dashboard
Average: 8.8
Seller Details
Seller
Checkwriters
Year Founded
1989
HQ Location
Northampton, Massachusetts
Twitter
@checkwriters
2 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Forma
(698)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Submission Ease
    32
    Simple
    30
    Intuitive
    22
    User Interface
    21
    Cons
    Claim Issues
    11
    Reimbursement Issues
    7
    Limited Benefits
    5
    Claim Denial
    4
    Poor Support Services
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forma features and usability ratings that predict user satisfaction
    9.7
    Quality of Support
    Average: 8.9
    9.1
    Interoperability
    Average: 8.6
    9.6
    Performance
    Average: 9.0
    9.6
    Dashboard
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Enterprise
  • 21% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Submission Ease
32
Simple
30
Intuitive
22
User Interface
21
Cons
Claim Issues
11
Reimbursement Issues
7
Limited Benefits
5
Claim Denial
4
Poor Support Services
4
View All Pros and Cons
Forma features and usability ratings that predict user satisfaction
9.7
Quality of Support
Average: 8.9
9.1
Interoperability
Average: 8.6
9.6
Performance
Average: 9.0
9.6
Dashboard
Average: 8.8
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
Tango Health
(35)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango Health is a proven leader helping employers and employees understand and navigate the complexities of compliance and benefits. Whether it's educating employees about their health plan and guidin

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 37% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tango Health features and usability ratings that predict user satisfaction
    8.5
    Quality of Support
    Average: 8.9
    7.6
    Interoperability
    Average: 8.6
    8.8
    Performance
    Average: 9.0
    8.2
    Dashboard
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tango Health
    Year Founded
    2008
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango Health is a proven leader helping employers and employees understand and navigate the complexities of compliance and benefits. Whether it's educating employees about their health plan and guidin

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 37% Small-Business
  • 34% Mid-Market
Tango Health features and usability ratings that predict user satisfaction
8.5
Quality of Support
Average: 8.9
7.6
Interoperability
Average: 8.6
8.8
Performance
Average: 9.0
8.2
Dashboard
Average: 8.8
Seller Details
Seller
Tango Health
Year Founded
2008
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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6 Listings in Small Business Benefits Support Available

  • Sort By:
    G2 Score