Checkwriters Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional customer support from Checkwriters, noting their personal attention and helpful resources. (17 mentions)

Users commend Checkwriters for their exceptional customer support, highlighting responsiveness and dedication throughout the process. (13 mentions)

Users appreciate the user-friendly interface of Checkwriters, making daily tasks quick and intuitive. (11 mentions)

Users value the fast and intuitive payroll process of Checkwriters, appreciating its accuracy and seamless integration with HR. (8 mentions)

Users commend the helpfulness of the staff, noting their quick responses and genuine support throughout the process. (7 mentions)

Users are frustrated with poor customer support, experiencing long wait times and ineffective password reset features. (5 mentions)

Users experience a lack of knowledge in Checkwriters' resources, making support challenging despite helpful customer service. (4 mentions)

Users note the limited features of Checkwriters, particularly in reporting and integration capabilities with HR systems. (4 mentions)

Users note the lack of essential features like detailed reports and school-specific tools, which hampers their experience. (4 mentions)

Users find Checkwriters to have inefficiency in its clunky interface and a cumbersome reporting process, causing frustration. (3 mentions)

5 Pros or Advantages of Checkwriters

1. Customer Support

Users value the exceptional customer support from Checkwriters, noting their personal attention and helpful resources.

See 17 mentions

See Related User Reviews

Brandi H.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Experience—Streamlined Payroll and User-Friendly Portals"

What do you like about Checkwriters?

The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Whenever we need assistance, we get a quick real person to talk to!"

What do you like about Checkwriters?

The customer support! The personal approach and affordability.

2. Helpful

Users commend Checkwriters for their exceptional customer support, highlighting responsiveness and dedication throughout the process.

See 13 mentions

See Related User Reviews

Brandi H.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Experience—Streamlined Payroll and User-Friendly Portals"

What do you like about Checkwriters?

The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any

Abdallah G.

Small-Business (50 or fewer emp.)

5.0/5

"Customer support!!!"

What do you like about Checkwriters?

The customer support provided by CheckWriters is exceptional. Although their local presence is convenient, it is not the primary reason for their outs

3. Ease of Use

Users appreciate the user-friendly interface of Checkwriters, making daily tasks quick and intuitive.

See 11 mentions

See Related User Reviews

Brandi H.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Experience—Streamlined Payroll and User-Friendly Portals"

What do you like about Checkwriters?

The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any

Jennifer C.

Mid-Market (51-1000 emp.)

3.0/5

"Average HRIS, could be improved"

What do you like about Checkwriters?

Customer service is responsive. It is a relatively easy system to use.

4. Payroll Management

Users value the fast and intuitive payroll process of Checkwriters, appreciating its accuracy and seamless integration with HR.

See 8 mentions

See Related User Reviews

Bruce I.

Mid-Market (51-1000 emp.)

5.0/5

"Four Years of Superior Service and Value"

What do you like about Checkwriters?

We have a monthly payroll process which is logical, fast, intuitive, and accurate. Any time I have an issue (which is infrequent), a quick call with l

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Implementation Made Easy, Excellent Service, HR Modules = Automation"

What do you like about Checkwriters?

Our company was with another well-known, yet antiquated payroll provider for many years and had seen lack of service in numerous areas with them. The

5. Staff Helpfulness

Users commend the helpfulness of the staff, noting their quick responses and genuine support throughout the process.

See 7 mentions

See Related User Reviews

Brandi H.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Experience—Streamlined Payroll and User-Friendly Portals"

What do you like about Checkwriters?

The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any

Bruce I.

Mid-Market (51-1000 emp.)

5.0/5

"Four Years of Superior Service and Value"

What do you like about Checkwriters?

We have a monthly payroll process which is logical, fast, intuitive, and accurate. Any time I have an issue (which is infrequent), a quick call with l

5 Cons or Disadvantages of Checkwriters

1. Poor Customer Support

Users are frustrated with poor customer support, experiencing long wait times and ineffective password reset features.

See 5 mentions

See Related User Reviews

Jennifer C.

Mid-Market (51-1000 emp.)

3.0/5

"Average HRIS, could be improved"

What do you dislike about Checkwriters?

We went from having 1 contact./account manager and now it is a generic customer support line/email when you have a question. The password reset featur

Melody F.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding, but I didn't rely a whole lot on my rep, so I didn't need much."

What do you dislike about Checkwriters?

Because I was self-sufficient and did most of the work on your online portal, There wasn't much interaction with your company. I honestly can't say th

2. Lack of Knowledge

Users experience a lack of knowledge in Checkwriters' resources, making support challenging despite helpful customer service.

See 4 mentions

See Related User Reviews

Holly L.

Mid-Market (51-1000 emp.)

5.0/5

"Not just another payroll processor!"

What do you dislike about Checkwriters?

So far my only area for improvement is the knowledge base. Most items we've needed help with were not covered in the knowledge base, but this is where

Stephanie W.

Small-Business (50 or fewer emp.)

4.5/5

"Checkwriters review"

What do you dislike about Checkwriters?

I wish there was a help dashboard or user manual that was more in depth

3. Limited Features

Users note the limited features of Checkwriters, particularly in reporting and integration capabilities with HR systems.

See 4 mentions

See Related User Reviews

Bruce I.

Mid-Market (51-1000 emp.)

5.0/5

"Four Years of Superior Service and Value"

What do you dislike about Checkwriters?

They are sticklers for security, and that slows my employees sometimes. But, if anyone complains to me, it's more of a benefit than a problem. I want

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent customer service"

What do you dislike about Checkwriters?

The HR systems tie to budgeting is limited.

4. Missing Features

Users note the lack of essential features like detailed reports and school-specific tools, which hampers their experience.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Whenever we need assistance, we get a quick real person to talk to!"

What do you dislike about Checkwriters?

n/a. I can not think of anything that I am concerned right now about. maybe the initial implementation of Performance reviews, I found the cost too hi

Jennifer C.

Mid-Market (51-1000 emp.)

3.0/5

"Average HRIS, could be improved"

What do you dislike about Checkwriters?

We went from having 1 contact./account manager and now it is a generic customer support line/email when you have a question. The password reset featur

5. Inefficiency

Users find Checkwriters to have inefficiency in its clunky interface and a cumbersome reporting process, causing frustration.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Implementation Made Easy, Excellent Service, HR Modules = Automation"

What do you dislike about Checkwriters?

There are some options that we do not use right now, but will explore the options in the future. Really, there is not much that we dislike about Check

Eliana E.

Small-Business (50 or fewer emp.)

0.0/5

"Unnecessarily complicated in all aspects"

What do you dislike about Checkwriters?

Pretty much everything. My employees are always having issues, I'm always having issues. The interface is clunky, confusing, and redundant. Almost eve

Top-Rated Alternatives

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Verified User in Human Resources

Mid-Market (51-1000 emp.)

10/1/2026

"User-Friendly System with Fast, Responsive Customer Service"

5/5

What do you like best about Checkwriters?

User friendly system and importantly the customer service response time when in need. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Sometimes the custom report setup is complicated for the end user but there are fast solutions with the input of their customer service team. Review collected by and hosted on G2.com.

Brandi H.

CEO

Small-Business (50 or fewer emp.)

11/20/2025

"Exceptional Experience—Streamlined Payroll and User-Friendly Portals"

5/5

What do you like best about Checkwriters?

The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any troubleshooting needs, they are always quick to respond, knowledgeable, and genuinely gracious in offering their help. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Our only issues relate to our staff logging into their portals but I think it's more user error than software malfunction! Wish my employees received email notifications related to payroll. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters

edit

Dear Brandi, thanks for much for this positive review. We are happy to hear that that not only our software, but also our staff, have been supportive of the payroll and employee management needs of your nonprofit. Thank you for choosing Checkwriters!

Abdallah G.

Director of Administrative Operations

Small-Business (50 or fewer emp.)

9/20/2024

"Customer support!!!"

5/5

What do you like best about Checkwriters?

The customer support provided by CheckWriters is exceptional. Although their local presence is convenient, it is not the primary reason for their outstanding support.

The CheckWriters support team, along with our dedicated account manager, has been incredibly attentive to our needs. Despite being a smaller organization, we are treated as if we are their most important clients.

The platform’s features are exceptionally well-designed, catering to our needs and offering much more than we require. One of the standout aspects of their customer service is the extensive library of instructional videos available for practically every feature.

A quick search in their channel or a simple inquiry to our account manager provides us with the necessary instructions, links, and support to handle tasks independently. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

It's all good, there's nothing we are unhappy with. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/19/2025

"Whenever we need assistance, we get a quick real person to talk to!"

5/5

What do you like best about Checkwriters?

The customer support! The personal approach and affordability. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

n/a. I can not think of anything that I am concerned right now about. maybe the initial implementation of Performance reviews, I found the cost too high Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters

edit

Thank you for reviewing us! We appreciate the 5-stars but most importantly, the opportunity to provide exceptional payroll services to your school. Time tracking, accruals, and benefits tracking can be overwhelming without the right support and we're happy to hear our software and staff are making these things more manageable and organized. Thanks again!

Jennifer C.

Human Resources Director

Mid-Market (51-1000 emp.)

8/6/2024

"Average HRIS, could be improved"

3/5

What do you like best about Checkwriters?

Customer service is responsive. It is a relatively easy system to use. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

We went from having 1 contact./account manager and now it is a generic customer support line/email when you have a question. The password reset feature does not work well for most employees. Needs improvements for payroll approvals and signing of documents. Review collected by and hosted on G2.com.

Holly L.

Mid-Market (51-1000 emp.)

2/6/2024

"Not just another payroll processor!"

5/5

What do you like best about Checkwriters?

We have been with the major payroll processing company for years and have had so many issues getting that big product to work for our school's payroll. Checkwriters has allowed us to pare away 3 other timekeeping softwares and hours of manual entry into one seamless process. Our onboarding process has also gone from manual paperwork to an easy online step-by-step process. Each payroll we would have an extensive journal entry with recategorizing employee allocations - Checkwriters has completely taken that step out and it is all done for us. The implentation was very smooth and customer service has been incredible. I am just sorry we didn't switch to Checkwriters sooner! Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

So far my only area for improvement is the knowledge base. Most items we've needed help with were not covered in the knowledge base, but this is where customer service has been great. I am also learning as I go with reporting, but I do wish there were some more reports already built in the system. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters

edit

Hello Holly, thank you for this great review of our software and services! We love to hear when schools adopt electronic onboarding and can do away with manual paperwork, as it makes things easier for the business office as well as your new employees. PTO tracking sounds like a big help also! Please know that one of our big initiatives this year is to significantly build out the knowledge base and expand the training and help resources available in our software. Thanks again for your comments and for choosing Checkwriters!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/31/2024

"Implementation Made Easy, Excellent Service, HR Modules = Automation"

5/5

What do you like best about Checkwriters?

Our company was with another well-known, yet antiquated payroll provider for many years and had seen lack of service in numerous areas with them. The decision to switch was not an easy one due to the work involved with transitioning. Our HR team spent several hours talking to sales reps and watching demos to explore the available options, updated technology, and additional features available to us. Among all the demos, CheckWriters stood out to us for many reasons.

Our HR team met Account Executive, Chris Landy at the 2023 SHRM Conference. Six months after implementation, he continues to follow up with us to ensure that CheckWriters is fulfilling all our needs. They have a dedicated team for implementation and training. Kudos to Tracy Fleming and Kayla Goller for being instrumental in our success with this new platform. The service this team provides to their clients is leagues ahead of the giants in the industry.

CheckWriters has several HR modules that we did not have before- allowing us to automate processes and save time. The Payroll Module is easy to learn and navigate and makes running payroll a breeze! The Recruit Module draws in numerous candidates because it pushes out to 100 job boards with a click of a button. The templates makes the screening and hiring process super-efficient and saves us extensive time.

Changing providers is a long journey and certainly requires dedication and time. But, moving to CheckWriters was worth the time invested and leg work involved. They work in conjunction with you from day one to ensure success and they are always just an email or a phone call away. We are beyond happy with our decision to transfer to CheckWriters and we recommend it to any business looking for change, automation, better service, and cost savings! Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

There are some options that we do not use right now, but will explore the options in the future. Really, there is not much that we dislike about CheckWriters. The reporting is a lot different that we are used to and it has taken some time for us to learn how to create the report templates. But change always comes with challenges and opportunity to learn! Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

3/21/2024

"Implementation with Checkwriters"

5/5

What do you like best about Checkwriters?

The best thing that I like about Checkwriters is their customers service. Everyone that we've spoken with from sales to full implementation has been great! Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

I think it would be great if Checkwriters had the option for users to recommend processes that they've used in the past in order to have Checkwriters consider adding it. Many of the users of Checkwriters have used other software platforms and each one of the platforms has pros and cons. Having a "recommendation" area would be great for users to offer a suggestion Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/3/2024

"Excellent customer service by James Helou!"

4.5/5

What do you like best about Checkwriters?

Checkwriters is a great service and working with James is great. He is always very professional and efficient. James is always friendly....if he's having a bad day, I would never know it as he is always upbeat. And when James is not available to call our payroll in to, the other staff members have been very helpful as well. Checkwriters is always up to date with changes in tax laws, minimum wage standards, etc. as well, which makes our job easier. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

There really isn't anything that we dislike about Checkwriters. Occasionally the wait time on the phone can be lengthy, however if a message is left the call is returned in a reasonable amount of time. Review collected by and hosted on G2.com.

Tia D.

Mid-Market (51-1000 emp.)

1/24/2024

"Great Company with Excellent Customer Service!"

5/5

What do you like best about Checkwriters?

The ease of speaking to a person about important and urgent issues. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

The wait time for a customer service rep can sometimes be lengthy. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters

edit

Thank you Tia for this 5-star review! We're glad to hear that our customer service model is helpful when you're dealing with urgent payroll issues, and that our Tax Department is helpful with e-filing. And, as you can imagine, the end of the year is an extremely busy time for our Client Support Department and we appreciate your patience, your support, and your business!