# Checkwriters Reviews
**Vendor:** Checkwriters  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 108
## About Checkwriters
Checkwriters is a payroll and HR services company focused on optimizing every step of the customer experience. From your interactions with our team to our genuinely useful software that&#39;s designed to fit your needs — we don’t just provide an excellent product. We have a team of experts who care about the details, and work continuously to ensure your experience with us is the best you&#39;ve had with a payroll and HR provider.



## Checkwriters Pros & Cons
**What users like:**

- Users commend Checkwriters for their **exceptional customer support** , highlighting their personal approach and attentiveness to needs. (17 reviews)
- Users rave about the **exceptional customer support** from CheckWriters, always responsive and attentive to their needs. (13 reviews)
- Users highlight the **ease of use** of Checkwriters, making it an essential tool for efficient management. (11 reviews)
- Users love the **fast, intuitive payroll process** of Checkwriters, appreciating its accuracy and ease of use. (8 reviews)
- Users praise the **helpfulness of the staff** , highlighting their quick responses and knowledgeable support throughout the process. (7 reviews)
- Users value the **efficiency** of Checkwriters for timely payroll and smooth HR management, enhancing productivity significantly. (6 reviews)
- Payroll Ease (6 reviews)
- Intuitive (5 reviews)
- Easy Implementation (4 reviews)
- Easy Payroll (4 reviews)

**What users dislike:**

- Users express frustration with **poor customer support** , citing delays and a lack of personalized assistance. (5 reviews)
- Users feel the **limited features** of Checkwriters hinder comprehensive HR reporting and documentation functionalities. (4 reviews)
- Users find the **missing features** of Checkwriters limiting, specifically lacking essential options for schools and reporting. (4 reviews)
- Users find **inefficiency** in Checkwriters, reporting the interface as clunky and time-consuming to navigate effectively. (3 reviews)
- Users face **payroll issues** with logging in, password resets, and a lack of personalized support, impacting efficiency. (3 reviews)
- Email Issues (2 reviews)
- Users often face **frequent employee issues** and find the interface clunky and confusing, complicating management tasks. (2 reviews)
- Expensive (2 reviews)
- Users note the **inadequate reporting** capabilities of Checkwriters, making it challenging to generate comprehensive compensation reports. (2 reviews)
- Users find the **learning curve challenging** , particularly with time tracking and unfamiliar reporting formats. (2 reviews)

## Checkwriters Reviews
  ### 1. Exceptional Experience—Streamlined Payroll and User-Friendly Portals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandi H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Checkwriters?**

The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any troubleshooting needs, they are always quick to respond, knowledgeable, and genuinely gracious in offering their help.

**What do you dislike about Checkwriters?**

Our only issues relate to our staff logging into their portals but I think it's more user error than software malfunction!  Wish my employees received email notifications related to payroll.

**What problems is Checkwriters solving and how is that benefiting you?**

Time management and HR solutions that fit both my expectations and my budget. As a small non-profit, we often face challenges due to limited staff, resources, and access to technology. This solution has truly helped us save valuable hours when it comes to payroll and HR compliance.

**Official Response from Dakota Hebert:**

> Dear Brandi, thanks for much for this positive review. We are happy to hear that that not only our software, but also our staff, have been supportive of the payroll and employee management needs of your nonprofit. Thank you for choosing Checkwriters!

  ### 2. Customer support!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdallah G. | Director of Administrative Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Checkwriters?**

The customer support provided by CheckWriters is exceptional. Although their local presence is convenient, it is not the primary reason for their outstanding support.
The CheckWriters support team, along with our dedicated account manager, has been incredibly attentive to our needs. Despite being a smaller organization, we are treated as if we are their most important clients.
The platform’s features are exceptionally well-designed, catering to our needs and offering much more than we require. One of the standout aspects of their customer service is the extensive library of instructional videos available for practically every feature.
A quick search in their channel or a simple inquiry to our account manager provides us with the necessary instructions, links, and support to handle tasks independently.

**What do you dislike about Checkwriters?**

It's all good, there's nothing we are unhappy with.

**What problems is Checkwriters solving and how is that benefiting you?**

Organization

  ### 3. Whenever we need assistance, we get a quick real person to talk to!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Checkwriters?**

The customer support! The personal approach and affordability.

**What do you dislike about Checkwriters?**

n/a. I can not think of anything that I am concerned right now about. maybe the initial implementation of Performance reviews, I found the cost too high

**What problems is Checkwriters solving and how is that benefiting you?**

They are quick to address issues and calls so I find that very beneficial! Payroll, time tracking, accruals, tracking benefits

**Official Response from Dakota Hebert:**

> Thank you for reviewing us! We appreciate the 5-stars but most importantly, the opportunity to provide exceptional payroll services to your school. Time tracking, accruals, and benefits tracking can be overwhelming without the right support and we're happy to hear our software and staff are making these things more manageable and organized. Thanks again!

  ### 4. Average HRIS, could be improved

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jennifer C. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Checkwriters?**

Customer service is responsive.  It is a relatively easy system to use.

**What do you dislike about Checkwriters?**

We went from having 1 contact./account manager and now it is a generic customer support line/email when you have a question.  The password reset feature does not work well for most employees.  Needs improvements for payroll approvals and signing of documents.

**What problems is Checkwriters solving and how is that benefiting you?**

The ATS works great in getting jobs published quickly to several sites.

  ### 5. Not just another payroll processor!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Holly L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Checkwriters?**

We have been with the major payroll processing company for years and have had so many issues getting that big product to work for our school's payroll. Checkwriters has allowed us to pare away 3 other timekeeping softwares and hours of manual entry into one seamless process. Our onboarding process has also gone from manual paperwork to an easy online step-by-step process. Each payroll we would have an extensive journal entry with recategorizing employee allocations - Checkwriters has completely taken that step out and it is all done for us. The implentation was very smooth and customer service has been incredible. I am just sorry we didn't switch to Checkwriters sooner!

**What do you dislike about Checkwriters?**

So far my only area for improvement is the knowledge base. Most items we've needed help with were not covered in the knowledge base, but this is where customer service has been great. I am also learning as I go with reporting, but I do wish there were some more reports already built in the system.

**What problems is Checkwriters solving and how is that benefiting you?**

We were having to do a lot of manual processes in order to complete payroll and to track PTO. Checkwriters has everything in one place and it all feeds to payroll for us. This is not only a cost savings for us, but decreases the room for error in data entry.

**Official Response from Dakota Hebert:**

> Hello Holly, thank you for this great review of our software and services! We love to hear when schools adopt electronic onboarding and can do away with manual paperwork, as it makes things easier for the business office as well as your new employees. PTO tracking sounds like a big help also! Please know that one of our big initiatives this year is to significantly build out the knowledge base and expand the training and help resources available in our software. Thanks again for your comments and for choosing Checkwriters!

  ### 6. Implementation Made Easy, Excellent Service, HR Modules = Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Checkwriters?**

Our company was with another well-known, yet antiquated payroll provider for many years and had seen lack of service in numerous areas with them. The decision to switch was not an easy one due to the work involved with transitioning. Our HR team spent several hours talking to sales reps and watching demos to explore the available options, updated technology, and additional features available to us. Among all the demos, CheckWriters stood out to us for many reasons.

Our HR team met Account Executive, Chris Landy at the 2023 SHRM Conference. Six months after implementation, he continues to follow up with us to ensure that CheckWriters is fulfilling all our needs. They have a dedicated team for implementation and training. Kudos to Tracy Fleming and Kayla Goller for being instrumental in our success with this new platform. The service this team provides to their clients is leagues ahead of the giants in the industry.

CheckWriters has several HR modules that we did not have before- allowing us to automate processes and save time. The Payroll Module is easy to learn and navigate and makes running payroll a breeze! The Recruit Module draws in numerous candidates because it pushes out to 100 job boards with a click of a button. The templates makes the screening and hiring process super-efficient and saves us extensive time. 

Changing providers is a long journey and certainly requires dedication and time. But, moving to CheckWriters was worth the time invested and leg work involved. They work in conjunction with you from day one to ensure success and they are always just an email or a phone call away. We are beyond happy with our decision to transfer to CheckWriters and we recommend it to any business looking for change, automation, better service, and cost savings!

**What do you dislike about Checkwriters?**

There are some options that we do not use right now, but will explore the options in the future.  Really, there is not much that we dislike about CheckWriters. The reporting is a lot different that we are used to and it has taken some time for us to learn how to create the report templates. But change always comes with challenges and opportunity to learn!

**What problems is Checkwriters solving and how is that benefiting you?**

N/A

  ### 7. Implementation with Checkwriters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Checkwriters?**

The best thing that I like about Checkwriters is their customers service.  Everyone that we've spoken with from sales to full implementation has been great!

**What do you dislike about Checkwriters?**

I think it would be great if Checkwriters had the option for users to recommend processes that they've used in the past in order to have Checkwriters consider adding it.  Many of the users of Checkwrtiers have used other software platforms and each one of the platforms has pros and cons.  Having a "recommendation" area would be great for users to offer a suggestion

**What problems is Checkwriters solving and how is that benefiting you?**

We were spending a lot of money with our past payroll software company and became more of a number, instead of a customer.  Our relationship with Checkwriters is great

  ### 8. Excellent customer service by James Helou!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2024

**What do you like best about Checkwriters?**

Checkwriters is a great service and working with James is great.  He is always very professional and efficient. James is always friendly....if he's having a bad day, I would never know it as he is always upbeat.   And when James is not available to call our payroll in to, the other staff members have been very helpful as well.  Checkwriters is always up to date with changes in tax laws, minimum wage standards, etc. as well, which makes our job easier.

**What do you dislike about Checkwriters?**

There really isn't anything that we dislike about Checkwriters.  Occasionally the wait time on the phone can be lengthy, however if a message is left the call is returned in a reasonable amount of time.

**What problems is Checkwriters solving and how is that benefiting you?**

We have not had any real problems.  James was helpful in updating our deductions and pay increases for 2024.

  ### 9. Great Company with Excellent Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tia D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Checkwriters?**

The ease of speaking to a person about important and urgent issues.

**What do you dislike about Checkwriters?**

The wait time for a customer service rep can sometimes be lengthy.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters handles payroll tracking for W2 and 1099 employees. Now that the IRS requires most forms to be efiled, this takes a huge burden off of our small administrative staff.

**Official Response from Dakota Hebert:**

> Thank you Tia for this 5-star review! We're glad to hear that our customer service model is helpful when you're dealing with urgent payroll issues, and that our Tax Department is helpful with e-filing. And, as you can imagine, the end of the year is an extremely busy time for our Client Support Department and we appreciate your patience, your support, and your business!

  ### 10. Incredible customer service!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gretchen P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Checkwriters?**

I love that I can make a call and get an real person on the line and an answer within minutes!  I've worked with other payroll companies and Checkwriters has the absolute best customer service.

**What do you dislike about Checkwriters?**

I feel like it's clumsy in many ways.  The software works great but the entering each day's hours, then save, then next day and over and over.  It would be great if it pre-filled the last week and you could just make changes.

**What problems is Checkwriters solving and how is that benefiting you?**

The onboarding is great.  Performance Pro is great but a bit clunky and not intuitive.  Once you get used to it it's great.  Recruit is a great product too.

**Official Response from Dakota Hebert:**

> Hi Gretchen, thank you for this review and we're happy to hear that you receive such exceptional support from our service team! We think you'll be very happy with some of the product and software enhancements we have planned for 2024 release. Thanks again!

  ### 11. Excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Checkwriters?**

Overall their customer service is outstanding.

**What do you dislike about Checkwriters?**

The HR systems tie to budgeting is limited.

**What problems is Checkwriters solving and how is that benefiting you?**

The efficiency of our payroll flow, and recruitment/onboarding.

  ### 12. Easy Transition to Checkwriters!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Checkwriters?**

They made the transition from our previous payroll company so easy! Our payroll specialist is usually always available and if not, someone else is there to answer questions and address any concerns we have. The platform is easy to navigate and took no time at all to learn how to use it.

**What do you dislike about Checkwriters?**

To date, I don't have any complaints. We become a customer in June.

**What problems is Checkwriters solving and how is that benefiting you?**

I currently don't have any issues with the system

  ### 13. A user friendly interface and a fantastic team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Checkwriters?**

Checkwriters is a wonderful payroll and HR company with smooth, integrated modules, and a robust support base. Payroll is always a breeze, and the team there is only a call away when it isn't.

**What do you dislike about Checkwriters?**

nothing: they're great. I have had no issues.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters makes onboarding, offboarding, and payroll administration a breeze. This has been especially beneficial for our company as we manage a consistent team of support staff who come on and off of work study in addition to our permanent staff. Checkwriters lets us make changes easily and independantly each pay cycle, and ensure that everyone gets to where they need to.

**Official Response from Dakota Hebert:**

> Sam - thanks for this great review. Happy to hear that our onboarding tools have helped make that process easier for your team!

  ### 14. Long Time Client Not Going Anywhere Else

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Checkwriters?**

Our company uses Checkwriters as our payroll provider, and I've worked with them directly for about 6 or 7 years.  I appreciate their user portal's simplicity as well as their responsive and knowledgeable customer accounts specialists.  Checkwrtiters has been able to accommodate our multiple companies and their unique payroll structures with ease.  They offer a variety of timekeeping and payroll solutions, allowing for our company's growth and changing HR processes.  They've also been very receptive to my feedback as a user and are constantly working to improve their software and offerings.

**What do you dislike about Checkwriters?**

Although I love that a human always answers the phone, it can sometimes be frustrating when I can't reach the customer specialists familiar with my accounts' particulars.  I've also found a few areas where their software could be improved.  I know they know where they have room to improve and have plans to address them soon.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters has helped streamline and automate our payroll process by reducing the time it takes to process payroll for multiple companies each week.  I'm doing much less manual entry and calculations than I was previously.  Their time off center has also made the process of employee time off requests and manager approval of those requests much more manageable than our previous pen-and-paper method.  Their portal allows easy and secure employee information management as well as easy-to-use reporting functions.  I'm looking forward to implementing Employee Navigator, which will sync with Checkwriters and allow a more efficient benefits administration and management process.

**Official Response from Dakota Hebert:**

> Sarah - Wow! So many great comments in your review, thanks for providing such detailed feedback and for your loyalty to Checkwriters these many years. It's great to hear that our system helped you manage the Payroll and HR for multiple companies. Please know that our Development Team is constantly working to improve the software, and they are currently modernizing several areas of the platform and would welcome your suggestions as a long-time user.

  ### 15. Love CheckWriters!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

The customer service is amazing! I always hear about other payroll companies being difficult to reach, but CheckWriters is always available to help by email or phone. We don't use all of their features, but they have a very robust system with different platforms, and it's great to have everything in one system. I don't need to use another HR system on top of the payroll. We've been using CheckWriters for over 12 years, and I've never needed to look into another provider, as I've been happy with them.

**What do you dislike about Checkwriters?**

It would be nice if they could update their platform more often with users' feedback for simple items that could make our experience easier.

**What problems is Checkwriters solving and how is that benefiting you?**

I'm able to use one system for HR and payroll. The onboarding is amazing for new employees as everything is completed online is a user friendly way.

**Official Response from Dakota Hebert:**

> Hello Stephanie, we're glad to hear that our support team has had your back for 12 years! It's great that you've been able to use Checkwriters for Payroll, HR, and Onboarding without having to manage separate systems. You'll be excited to know that our Development Team is currently working on modernizing several major components of our platform incorporating user feedback.

  ### 16. Long-time customer and always pleased!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenise L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Checkwriters?**

The customer service is great. Our team has been able to streamline our services and data management for our staff becuase of it's easy to use and intuitive platform.  We are in the program daily and rely on it heavily.

**What do you dislike about Checkwriters?**

The only thing that I would like to see improved is the ability for parameters to be printed on combined prior check reports. This would be helpful for documentation purposes.

**What problems is Checkwriters solving and how is that benefiting you?**

Helping us to manage our employee information and to process payroll in an efficient manner. We appreciate the reporting capacities as well.

  ### 17. Outstanding, but I didn't rely a whole lot on my rep, so I didn't need much.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melody F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Checkwriters?**

I Had a specific rep to talk with if I needed help, which helped to develop a reliable relationship with someone who would know my needs more quickly. 
One of the top things your company did was take on the Simple IRA deferrals.

**What do you dislike about Checkwriters?**

Because I was self-sufficient and did most of the work on your online portal, There wasn't much interaction with your company.  I honestly can't say there was anything I disliked.  But if I have to give an example, there was one time I was on hold for way too long.

**What problems is Checkwriters solving and how is that benefiting you?**

Taking care of our Simple IRA deferrals.  It helps us reduce the time it takes to log in, do the deferrals, and track the deferrals.  Taking care of the Withholdings, which takes the tracking and responsibility of logging into multiple sites to pay. Tracking benefits help reduce our in-house burdens and keep all needed info in one generalized location.

**Official Response from Dakota Hebert:**

> Hi Melody, thank you for taking the time to review Checkwriters. We're glad our team was able to reduce some of your payroll burdens! 

  ### 18. Awesome to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

What is most helpful is you will always get someone to talk to!  you don't have to leave a message and wait for someone to get back to you.

**What do you dislike about Checkwriters?**

There isn't anything I dislike about Checkwriters at this time.  It has been an awesome experience so far.  very minor things to work out.

**What problems is Checkwriters solving and how is that benefiting you?**

Having the employee fill out their paperwork before the first day of employment and tracking vacation/sick time is also very helpful

**Official Response from Dakota Hebert:**

> Hi Lori, that's great that our electronic Onboarding has helped with the onboarding experience at your organization; having employees fill out paperwork before their first day is a must for the new-hire process. Thank you!

  ### 19. Friendly and professional customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

All of my payroll data is contained in one place.  Our account representative is knowledgeable and helpful in using the product.

**What do you dislike about Checkwriters?**

Some of the reports are difficult to run.  If an employee changes a department, when you run a historical report, they don't show up in thier prior department - only the new one.

**What problems is Checkwriters solving and how is that benefiting you?**

Calculating and maintaining our payroll records

**Official Response from Dakota Hebert:**

> Hello Lori, thanks for your positive feedback! Really pleased to hear that the all-in-one software is valuable to you and that our service is helpful too. Please know that there are reporting options which would allow you to view wages from employees' prior departments, and we would be happy to discuss further - please send us an email at ClientSuccess@checkwriters.com.

  ### 20. Helpful, personal service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carla C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

Local office, personal service from representatives, friendly & helpful staff, reliability and timeliness of reports.  Delivery is helpful. I like that they are willing to keep doing it "old school" for us without pressure to have us key our own payroll.

**What do you dislike about Checkwriters?**

High rate of payroll representative staff turnover, frequently training someone new to handle our complicated payroll.  I have had over 10 reps in my 10 years working with them.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters benefits us by doing our payroll - we  are a small school with lots of part-time and temporary employees. We have several different payroll cycles, 12 month, 10 month and week to week.  It is nice to be able to submit it all to someone else to key in, and to not have to worry about calculating taxes on top of everything else.

**Official Response from Dakota Hebert:**

> Hi Carla, thank you for the great comments about our team and we're happy you find our software and service has been flexible to the needs of your school. We understand there can be frustrations when your account specialist changes - we've had to navigate some turnover the past few years like many businesses but don't worry, as we've built out a more robust training program as our Client Support department grows and we're excited to welcome these new specialists to the team. Thank you again!

  ### 21. Overall a good experience, but there have been bumps along the way

**Rating:** 3.0/5.0 stars

**Reviewed by:** Emily W. | Landscape Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

The ease of accessing our information online. It was at first difficult to find our files on the website, but we've gotten the hang of it over time. I'm not sure how this compares to competitors.

**What do you dislike about Checkwriters?**

The user interface online can be challenging to learn at first. I wish there was one or two designated people helping us when we have questions. It seems that every time we have a question or need help, a different person helps us. Sometimes the person helping us is really great and super responsive. Other times the person helping us doesn't seem to be very familiar with their job.

**What problems is Checkwriters solving and how is that benefiting you?**

We don't have time or the expertise to do our own payroll or hire a person that could do it for us, so in this way, Checkwriters is really helpful. It's also been really great to be able to easily access our payroll data online (once we figured out the challenging website interface).

**Official Response from Dakota Hebert:**

> Hi Emily! Thanks for reviewing Checkwriters. We regret your experience with our Client Support team has been less than the high standards that team aims for; please email us at feedback@checkwriters.com and we can discuss further. We're glad to hear the system has been helpful in saving you time with Payroll!

  ### 22. Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

They handle everything I need handled.  They answer questions quickly, even if I've asked it multiple times.  They get the payroll right.  They send notifications that your payroll is done.  They send notifications if there was an "oops" on their end, which is pretty rare, before you discover it.  They provide all the w-2's needed at the end of the year about 2 weeks before the due date.  If your account person is not available, someone else is covering.  They send in the payroll taxes to the state & irs.  It's all pretty painless.  As I understand it, they are much less expensive than their competition.  I knew a sales guy for one of the other payroll companies, and he said in 4 years, he was never able to convert a Checkwriter's client to his national/regional payroll service.  That's how much their customers love them!

**What do you dislike about Checkwriters?**

The interface is a bit odd.  There are multiple times one clicks "submit", when it seems only one should be necessary.  They also sequence things using the tabs at the top of the section rather than a "next" button down at the bottom.  I have gotten used to this, but it seems a bit odd and more complicated than necessary.  This could be because I have only 2 people, and these things are needed for more complicated companies with more complex payroll situations.  It would be nice if there were an interface more streamlined for the small office.  These are picky little things, but after 2 years, I still find them a bit jarring.  Maybe I'm getting old!

**What problems is Checkwriters solving and how is that benefiting you?**

I don't have to calculate any payroll taxes or submit any of the payments to the IRS or state.  I can see all the data from the downloads.  There has never been an instance where they got it wrong.  Early in my payroll experience, they helped me correct a missed payment to the IRS, even tho they hadn't been responsible for the error.

**Official Response from Dakota Hebert:**

> Bob, thanks for leaving such a detailed review. Happy to hear about your positive experience and how highly you regard our Tax Department! We'll be sure to pass your comments on to them.

  ### 23. Fantastic customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

Whenever we have questions, which can be quite often, the kindest and brightest staff help us to figure things out, from running reports to setting up new functions or paycodes, the staff are knowledgeable and helpful.

**What do you dislike about Checkwriters?**

The system is very complex and difficult to understand.   We have had particular difficulties with acruals.  It would be helpful if we had someone who knew our agency and understood our payroll rules and could help new staff to understand how we have things set up.

**What problems is Checkwriters solving and how is that benefiting you?**

Calculates payroll accurately, pays taxes on time, etc.

**Official Response from Dakota Hebert:**

> Thanks for your comments and for the high rating! We love helping clients with accruals and would be happy to take a further look with you, please email us at ClientSuccess@checkwriters.com.

  ### 24. Easy to work with and always responsive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa O. | Accounting & HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

They have great communication when there are changes or updates and they're always very responsive

**What do you dislike about Checkwriters?**

It can get expensive if I make an error and taxes need to be amended or if we have to process an out of cycle payroll.

**What problems is Checkwriters solving and how is that benefiting you?**

Their help and guidance for the ERC credits were very helpful

**Official Response from Dakota Hebert:**

> Hi Melissa, thanks for the great rating and we are happy to read your endorsement of our Client Support Team!

  ### 25. Worry-free Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cathy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

Friendly, professional and responsive customer service.

**What do you dislike about Checkwriters?**

There is really nothing that I dislike that I can think of

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters makes our payroll easy. We use their GL reporting features to streamline entry into our accounting system. They were also instrumental in helping us with our ERC credits during the pandemic.

**Official Response from Dakota Hebert:**

> Helping streamline GL reporting is a specialty of our Finance Team! Thanks for this review Cathy, and for your support.

  ### 26. Premier Services

**Rating:** 4.5/5.0 stars

**Reviewed by:** vincent B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Checkwriters?**

They are always extremely helpful and follow through to make sure the customers needsare met.

**What do you dislike about Checkwriters?**

At times its difficult reaching ANY service representative. Need more staff.

**What problems is Checkwriters solving and how is that benefiting you?**

They help us with payroll management and employee benefit through our Personnel policy. Their knowledge on current HR standards are a huge benefit to our non profit

  ### 27. Awesome service, wonderful people and great pricing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvonne H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about Checkwriters?**

I know the process is done right. And always in a timely manner.

**What do you dislike about Checkwriters?**

The difficulty of getting someone on the phone. I hate that "waiting queue"

**What problems is Checkwriters solving and how is that benefiting you?**

They solve the problem of payroll. I never have to worry if it's done right. It is.

**Official Response from Dakota Hebert:**

> Hi Yvonne, thank you for the excellent rating and we appreciate your endorsement of our service and pricing! We continue to grow our Client Support Team and don't expect any extended wait time to become commonplace. We know a top reason why people choose Checkwriters is our responsive service. Thanks again!

  ### 28. I refuse any other service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Breinn R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

I have it written into my contract that using Checkwriters is a condition of my continued employment.  My contact, Sheila, will likely be a recipient in my will.

**What do you dislike about Checkwriters?**

The fields on reports take a bit to get used to, but they are still far and beyond better than any other options

**What problems is Checkwriters solving and how is that benefiting you?**

Processing payroll is as simple as it is possible to be.  More importantly, help is there exactly when you need it, and they are able to answer all questions in the moment.

**Official Response from Dakota Hebert:**

> Breinn - thanks for this great review (and of course, for your impressive loyalty to Checkwriters)! We'll pass along your comments to Sheila as well. Happy to hear that our software has helped make processing payroll simple and efficient. 

  ### 29. Maplebrook School

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Checkwriters?**

The customer service at Checkwriters has always been fantastic.  They are quick to reply to emails and always very helpful when you speak to them on the phone.

**What do you dislike about Checkwriters?**

Some of the reports do not export well into excel and you will need to realign things.

**What problems is Checkwriters solving and how is that benefiting you?**

CW has greatly reduced the time our business office has to spend to track and submitting payroll.  They have done a great job helping us streamline this facet of our operations.

**Official Response from Dakota Hebert:**

> Hello Thomas, we enjoy working with Maplebrook School as well and appreciate the review. It's great to hear that we've helped your business office reduce the time needed to track and submit payroll - thank you for choosing Checkwriters!

  ### 30. Always prompt & courteous

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

I find most helpful about Checkwriters is their willingness to always help when needed.  They are almost always very prompt when I need answers to an issue or problem.

**What do you dislike about Checkwriters?**

At this time, I feel like Checkwriters is having some staffing issues which could affect the workload on the current staff.  Hiring & training more staff would be helpful.

**What problems is Checkwriters solving and how is that benefiting you?**

I'm currently not in any need of any problems being solved by Checkwriters.

**Official Response from Dakota Hebert:**

> Thanks for this review and for your support! We're glad our team has always been available to jump in and help. Please know that we continue to build our Client Support Team, and expand the knowledge and expertise of our current employees!

  ### 31. 100% happy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne Y. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

I have 1 person to contact. It is nice to not have to dial a customer service number. I just email 1 person about anything, he takes of it immediately.

**What do you dislike about Checkwriters?**

I haven't found anything I dislike yet. I've been with checkwriters for almost 2 years now. They are VERY easy to deal with compared to my old payroll processor.

**What problems is Checkwriters solving and how is that benefiting you?**

TAX ISSUES! My old payroll company made a mess of my taxes. Checkwriters pays the taxes for me. They are paid on time. I have not received any notifications from the tax agencies about not filing or paying the wrong amount. I COULD NOT BE HAPPIER about how easy checkwriters make it for me to set up a new employee and make sure the tax deductions are correct

**Official Response from Dakota Hebert:**

> Hi Anne! Thanks for sharing your thoughts about Checkwriters. Our Tax Department will be thrilled to hear that they've made your job easier on that front.

  ### 32. Checkwriters is always there to help and so thorough!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

I love they are local to us and are so skilled at all the payroll needs. They help me right away if I have a question about anything.

**What do you dislike about Checkwriters?**

I have experienced no downsides with Checkwriters.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters has the skills and technology to efficiently handle all our payroll and quarterly tax needs. This saves me time as a solo representative in the accounting department and the cost is very reasonable.

**Official Response from Dakota Hebert:**

> We're really pleased we've been able to help you save time in the accounting department - thanks for the fantastic review!

  ### 33. Using CW for 10 years

**Rating:** 4.0/5.0 stars

**Reviewed by:** Donald P. | Human Resources, Benefits & Payroll Administrator, Consumer Goods, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

easy to use, good service from CW if I have questions.

**What do you dislike about Checkwriters?**

Creating reports is a challenge sometimes and getting the data I need.

**What problems is Checkwriters solving and how is that benefiting you?**

Solves employee punch in and punch out challeges

**Official Response from Dakota Hebert:**

> Hi Donald, thanks for leaving a review and for your business over these 10 years, we appreciate your support! We're always happy to help, please email us at ClientSuccess@checkwriters.com and we'll see if there's a way to make the Reporting feature easier for you.

  ### 34. I would highly recommend CheckWriters to other organziations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heidi B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

CheckWriters is easy to use.  When you do have a question about special circumstances or reports you just call and they help you immediately.

**What do you dislike about Checkwriters?**

Everything works very smoothly with CheckWriters.  All specialists are very friendly and helpful when you call with a question.

**What problems is Checkwriters solving and how is that benefiting you?**

CheckWriters makes our time keeping of our employees so easy.  Our employees can even log in from their phones to log their hours.

**Official Response from Dakota Hebert:**

> Hello Heidi, it's great to hear that our mobile attendance option has benefitted your employees and organization! Thank you for choosing Checkwriters and for taking the time to leave a review.

  ### 35. Great system; Great people!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheila D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

The people are always available to answer my questions and the system is much easier to use than our last one!   I would recommend Checkwriters to anyone!

**What do you dislike about Checkwriters?**

Haven't found anything yet and we've been using them since 2013!

**What problems is Checkwriters solving and how is that benefiting you?**

The system makes it very easy for me to run reports on everything from former employees, YTD, etc.  This has helped me complete other types of reports quickly!

**Official Response from Dakota Hebert:**

> Hi Sheila, thank you for taking the time to share your positive experience with Checkwriters and for your recommending our software and services to others. Happy to hear the Reporting has helped with your Payroll and HR processes!

  ### 36. CheckWriters has been a wonderful partner to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micaela  M. | Vice President of HR & Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

One thing I love about CheckWriters is that you have a team who is always available for a question, to correct an error, and make sure that you are compliant.  Having locations in multiple states can make it challenging to keep track of the day-to-day changes, and knowing they have my back is key!

**What do you dislike about Checkwriters?**

I have not used all of their systems, but I know last time I did a tutorial in the benefits division, it did not look like everything integrated easily.

**What problems is Checkwriters solving and how is that benefiting you?**

CheckWriters helps me ensure our 401K contributions are uploaded to the portal each week that are tax liabilities are in place. I have recently added the HR feature, and they have been extremely helpful with compliance questions.

**Official Response from Dakota Hebert:**

> Micaela, thanks for the great feedback! Multi-state payroll compliance can be tricky and we're glad to hear our team has been able to help.

  ### 37. Checkwriters is a huge time saver.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkwriters?**

We used to do payroll and all reporting in house.  Checkwriters does it all.  I don't have to worry about any repoorting anymore.

**What do you dislike about Checkwriters?**

My only "complaint" is that our account rep has changed several times sometimes leaving me not knowing who to contact with questions.

**What problems is Checkwriters solving and how is that benefiting you?**

During the pandemic, Checkwriters was great at getting us all of the credits we were entitled to.

**Official Response from Dakota Hebert:**

> We're really glad to hear that our software and services have saved you time and allowed you to focus on other areas of business. As we grow the Client Support Team, sometimes we need to move our specialists to other groups of clients. We appreciate your patience, and we'll continue to ensure our team provides the support you expect from us!

  ### 38. bookkeeper

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Checkwriters?**

If we have a problem, they help find the solutions for us.

**What do you dislike about Checkwriters?**

They don't always look at the paperwork we send in.  For instance, our columns are totaled.  They don't notice if it doesn't match their records.

**What problems is Checkwriters solving and how is that benefiting you?**

I don't know about their internal problems.  We had a problem balancing our account and they were able to solve our problem.

**Official Response from Dakota Hebert:**

> Hi, we're pleased to hear that our team has been responsive - particularly when we helped balance your account. While we aren't sure of the specific instance you mentioned, we know things can sometimes be missed! We continue to grow our Client Support Team - and the knowledge and expertise of that team through various trainings and other initiatives. We appreciate your business and support!

  ### 39. Four Years of Superior Service and Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce I. | Director of Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about Checkwriters?**

We have a monthly payroll process which is logical, fast, intuitive, and accurate.  Any time I have an issue (which is infrequent), a quick call with little hold time solves my issue.  I appreciate the value that CheckWriters offers by keeping pricing under control.  I enjoy the clean and easy-to-read user interface.  CheckWriters is adding to its reference materials bit by bit.

**What do you dislike about Checkwriters?**

They are sticklers for security, and that slows my employees sometimes.  But, if anyone complains to me, it's more of a benefit than a problem.  I want some special features designed for schools: summer pay, substitute processing, and access to the API so I can develop apps and forms.  Also, I wish they had a QBO Advanced interface to push more payroll detail into my general ledger.  I import the summary journal entry using Transaction Pro but detailed payee names would help me ensure proper general ledger coding.  This isn't a major issue.

**What problems is Checkwriters solving and how is that benefiting you?**

The modern ESS (employee self-service) has cut down on questions from our employees by 90%.  Out of 72 employees, we only have three that need regular, monthly hand-holding, which is par for the course!  And, even with multiple types of time off, the software handles them easily.  Our employees and approvers process requests with little help from the business office.  

Payroll and related tax compliance become a three-hour-per-month task.  I've used other payroll systems and CheckWriters is the best.

**Official Response from Dakota Hebert:**

> Hi Bruce. Thanks for the excellent review! We've enjoyed working with you and your school over the years. We appreciate your suggestions on features we can add to our school-specific offerings, and I'll be sure to forward these along to our Development Team. Very happy to hear that ESS has helped cut down on employee questions and that Checkwriters has saved you time. Thanks for your business and your support of Checkwriters!

  ### 40. Exceptional Product/Service/Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

Checkwriters allowed us to have one system for HR and payroll.  This also streamlined many other processes that we were doing manually or using through other vendors such as ACA reporting, benefits enrollment, timesheets, job postings and onboarding.

**What do you dislike about Checkwriters?**

Losing a great customer service rep that is dedicated to you and is there with you from the beginning.  It is great that CheckWriters is able to promote those individuals but you make a connection and it is always hard to let them go but you know they deserve the promotion!

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters solved a lot of problems for us, from ACA reporting, benefit enrollment, onboarding, timesheets, PTO tracking, etc.  We had so many ways of completing all of these tasks but it is now all located within one system and one vendor.  This has allowed us to become more streamlined in our processes and has freed up alot of time for HR and Payroll both!

**Official Response from Dakota Hebert:**

> It definitely helps to have all Payroll and HR functions in one place! Thanks for the review - we're glad to hear that our software and service is working well at your school.

  ### 41. A big help.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

Checkwriters makes it easy to do payroll.  They handle all the updates with ease.  We know that our payrolls are accurate and that everything is in compliance.

**What do you dislike about Checkwriters?**

I find that they are challenging to get a hold of.  The calls or emails are always returned in a timely manner.  Sometimes we have to reach out 2 or 3 times to get an answer.

**What problems is Checkwriters solving and how is that benefiting you?**

We don't have to update our payroll software to reflect any tax changes the government throws at us.  All tax payments and reports are filed directly.

**Official Response from Dakota Hebert:**

> Hello, thank you for taking the time to review Checkwriters! While we're happy to hear of your confidence in our payroll accuracy and with compliance matters, we don't like to hear that you've had any difficulties reaching your Support Specialist. Please email us at feedback@checkwriters.com and we'll be sure to address your concerns directly.

  ### 42. Great experience - would recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Checkwriters?**

The customer service.  The account representatives are highly responsive and timely.  That's not something you see much these days with other vendors.  You have the same folks helping you and have a direct line of communication.  It's very helpful, especially with such a time-sensitive process.

**What do you dislike about Checkwriters?**

Chrome is the main browser we use at my company.  We aren't able to use Chrome for certain functions in CheckWriters and need to do it through a different browser, ie. Safari.

Some of the manager functionality could also be enhanced.  I.e. visibility to accruals.

**What problems is Checkwriters solving and how is that benefiting you?**

The support from the Tax department is extremely helpful and takes a lot of time off of our plates.  We have employees in 25+ states so that is a big lift.  Other providers we have worked with do not offer these same services.

**Official Response from Dakota Hebert:**

> Hi Megan. Thank you for reviewing us and for the endorsement! We're glad to hear that Checkwriters works effectively for your multi-state organization. 

  ### 43. I am happy with the service but the interface is difficult to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

The customer service provided when I have issues is very accessible and personable which reduces stress.

**What do you dislike about Checkwriters?**

The interface is difficult to look at and it is easy to make mistakes when entering payroll.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters was able to build a report so that we could track retirement deductions, including annual reporting needs as well as weekly uploaded files. However it took a couple of months as well as multiple emails to obtain the needed reports and it wasn't great that we needed to keep following up.

**Official Response from Dakota Hebert:**

> Hi, thanks for the 4-star review! Glad to hear that our personable customer service has reduced any stresses you had running Payroll. We hear what you're saying about some of the Payroll screens; you'll be happy to know that our Development Team has been working on updating and modernizing those screens and we anticipate a speedy release!

Regarding the waiting time for custom reports: please know that we've forwarded your comments to our Director of Client Experience. We're happy to hear that the retirement deductions report ultimately helped make your job easier!

  ### 44. Very intuitive system and helpful support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael F. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about Checkwriters?**

Their support is very helpful.  The system is simple to use and the app is great for our employees.  For an outsourced payroll system, I'm very impressed with how well it works and with their response when it comes to issues.

**What do you dislike about Checkwriters?**

I've not used a 3rd party payroll system in the past so not having all the payroll data linked to our g/l is what I dislike most but I'm pleasantly surprised that's about all I can find to criticize.

**What problems is Checkwriters solving and how is that benefiting you?**

We're a very lean company so reducing the time spent on payroll and payroll taxes is a big benefit to us.

**Official Response from Dakota Hebert:**

> Thank you Michael. Glad to hear the app is helpful for your employees. Regarding the GL link - please know that we offer a custom solution for this and would be happy to discuss. Thanks again for the great review!

  ### 45. They have provided great customer service and consistent payroll support for over 12 years.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robyn W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

Personal attention and connection with reps and front desk.

**What do you dislike about Checkwriters?**

Not fully integrated to my timeclock/point of sale.

**What problems is Checkwriters solving and how is that benefiting you?**

Checkwriters has helped me navigate the very confusing ERC story and is willing to file for me for a much smaller fee than any other 3rd party administrator.

**Official Response from Dakota Hebert:**

> Hi Robyn, thank you for being such a loyal client of Checkwriters. We're glad to have provided a consistent, personalized experience for over 12 years! You'll be happy to know that our Development Team is nearing completion of the Checkwriters API, which will allow for easy integration with your POS system. Stay tuned!

  ### 46. Small business friendly. Great customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Treasurer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

I can call and talk to a real person anytime I need to. The staff is friendly and understands that I am not a payroll expert. I would say that they "care" about my business and that is very important.

**What do you dislike about Checkwriters?**

The web interface is a little rough. I am a retired software professional and my guess is that they're trying to support multiple platforms with one code base. Not a huge issue. Their support is awesome when I can figure something out.

**What problems is Checkwriters solving and how is that benefiting you?**

Payroll. Don't try to do it yourself. You need a professional. There are too many rules.

**Official Response from Dakota Hebert:**

> Hi Michael - thanks for the 5-star rating, we appreciate the opportunity to help with your payroll requirements!

  ### 47. Amazing Customer Service. Made setting up the new system seamless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lea P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Checkwriters?**

Their customer service is amazing. They are always fast to reply to emails and address concerns as they come up. The transition to checkwriters was easy

**What do you dislike about Checkwriters?**

I have not found one thing that I dislike

**What problems is Checkwriters solving and how is that benefiting you?**

Understanding reporting and how to track payroll

**Official Response from Dakota Hebert:**

> Hi Lea, we're really happy to hear that the transition to Checkwriters from your previous provider was easy. Thanks for your comments about our quick customer service turn-around time also!

  ### 48. Glad we made the switch!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charmaine F. | Buisness HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

We contemplated changing payroll companies for a while. The no-hassle communication between CheckWriters and myself made taking the leap easier.  We had been with our previous company for at least 10 years.  The services CheckWriters provides are excellent and has made all aspects of my position completing HR task easier.  I am much more productive and complete payroll confidently. If I have questions, I get quick responses. Their customer service is impeccable!

**What do you dislike about Checkwriters?**

I have not come across any concerns or dislikes.

**What problems is Checkwriters solving and how is that benefiting you?**

Having more control over how payroll is entered. This has dramatically improved by switching to CheckWriters.

**Official Response from Dakota Hebert:**

> Hi Charmaine! It's great to hear that our software and team have helped you process payroll confidently and efficiently - that's what we aim for. Thank you for the review and for being a valued client of Checkwriters.

  ### 49. So User-Friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela F. | Finance Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Checkwriters?**

This has been one of the easiest payroll systems we've used.  
We have lots of season employees so it's easy to schedule different pay rates during various pay periods.  Love the online ability for employees to look at their payroll info.

**What do you dislike about Checkwriters?**

It used to be that there was no online help, but they have fixed that.  Can't think of much else we dislike.

**What problems is Checkwriters solving and how is that benefiting you?**

Allows us the freedom of having to mess with W-2's at year-end.  Plus it helps us with our accounting of various shows and what payroll expenses were for each show.

**Official Response from Dakota Hebert:**

> Hi Angela, very happy to hear you find our system easy to use and that we've been able to help with your seasonal employees. Thanks for your review!

  ### 50. A+ Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Checkwriters?**

The Checkwriters team made our onboarding very simple. They answered all of my questions and did a lot of the "heavy lifting" that made the process seamless for us internally.

**What do you dislike about Checkwriters?**

I was hoping the timekeeping system would work for us, but, unfortunately, it didn't. We need a more robust timecard download for grant purposes and haven't found it yet. I appreciate the team continuing to work with us and find a great solution, though!

**What problems is Checkwriters solving and how is that benefiting you?**

Payroll has never been easier! Still working through timekeeping, but I am hopeful this will be a robust solution to tracking time for grant reporting as well as time off requests to help the team see when others will be out of office.

**Official Response from Dakota Hebert:**

> Thanks for the A+, what an endorsement! We've heard that transitioning payroll companies can be painful and so we do try to make ours that much easier by handling the heavy lifting and making it as seamless as possible for you and your team. We will find a solution to your unique time-tracking needs!


## Checkwriters Discussions
  - [What is Checkwriters used for?](https://www.g2.com/discussions/what-is-checkwriters-used-for)

- [View Checkwriters pricing details and edition comparison](https://www.g2.com/products/checkwriters/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A13%3A58+-0500&secure%5Bsession_id%5D=f31deec5-0f50-4b14-8a49-f1d6ff68c3f8&secure%5Btoken%5D=6ea17e25fb18562c8154e4119099346be1a129ff77bbc4ea658244cb8b541ecf&format=llm_user)
## Checkwriters Integrations
  - [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews)

## Checkwriters Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Platform Content**
- Enrollment Planning
- Dashboard
- Education
- Benefits Record Management

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Platform Additional Functionality**
- Mobility
- Regulatory Compliance
- Third-Party Carrier Integration

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Platform Performance**
- Reporting
- Monitoring

**Data**
- Dashboards And Reports
- Historical Data

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

**Mobile Time Tracking**
- Time Tracking

**Administration**
- Business Tool Integration
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

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