G2

Verified User in Program Development

Mid-Market (51-1000 emp.)

9/18/2025

"Amazing product saved the customer two months of waiting"

5/5

What do you like best about Lightrun?

Lightrun is a debugging system that runs directly on the client’s server, with no intervention needed from the client — all in real time! It’s an amazing product, especially for understanding the flow in production using real client data. It makes finding bugs much easier and faster, and because everything happens in real time, it’s incredibly convenient for everyday use. The snapshots are extremely helpful — I can see the data at each step of execution, which makes it much easier to understand what’s happening in real time. Review collected by and hosted on G2.com.

What do you dislike about Lightrun?

Sometimes I run into “out of scope” issues when adding a debugging condition, and I don’t always understand why. It can be frustrating in the moment, but the Lightrun support team responds so quickly that I can just reach out and get an answer right away. Review collected by and hosted on G2.com.

What problems is Lightrun solving and how is that benefiting you?

I used Lightrun to identify a NullPointerException. At first, I only knew the general area where it was thrown, but not the exact cause. By using Lightrun snapshots, I was able to narrow it down to the specific line where the exception occurred and inspect the object’s state. This revealed that the issue was caused by broken data in the environment. After fixing the data, the customer was able to work normally again, without needing to wait for a future release. Review collected by and hosted on G2.com.