Rootly integrates seamlessly with many commonly used monitoring tools. We are currently having most of our alerts coming from Prometheus. Rootly helps us manage all those in quick and easy way, integrates seamlessly with Slack and enriches the alert with helpful info like Runbook links etc. for on call folks to triage quickly. The UI is feature rich yet easy to navigate. I, myself have exported over 10K alerts over last month for analytical purpose and the performance is on par. The AI features are cherry on top but we are yet to fully utilize those. Review collected by and hosted on G2.com.
Not an issue as such but I feel routing alerts to different Slack channels. services and escalation policies have steep learning curve of their own. There are multiple ways to route the same alert and it sometimes confuses me whether to use a routing rule using Prometheus labels, or to use service with default Slack channel set to route the alerts. Review collected by and hosted on G2.com.
Ten thousand alerts exported for analysis is the kind of usage we love to see. Routing is flexible by design, and we appreciate the feedback on choosing between routing rules and service defaults. Clearer guidance there is something we are actively working on, in product and in docs.