Resolve AI

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66 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2024
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Resolve AI Reviews

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Profile Name
Star Rating
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2
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0
Akshaykumar  N.
AN
Akshaykumar N.
StudentSmall-Business (50 or fewer emp.)
10/24/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fast, Proactive Incident Investigation Right in Slack

What I like best about Resolve AI is how fast it responds when something breaks. It starts investigating on its own as soon as an alert fires, suggests a likely root cause with fix steps, and explains its reasoning. It also works inside Slack like a teammate, which saves a lot of time during on-call.
Mirko N.
MN
Mirko N.
Collaboratore esternoSmall-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

IT Automation with Contextual AI: Tickets Resolved Autonomously and Load Reduced by 40%

What I appreciate most about Resolve AI is its remarkable ability to integrate naturally into my daily workflow, profoundly changing the way I manage complex tasks without imposing a steep learning curve. It's not just an "easy-to-use" software: it's a platform designed with a holistic vision, combining a clean and orderly interface with a truly useful AI engine. Looking at the user experience in the main areas of the product, the strengths that convinced me emerge clearly. UI / UX: The interface is modern, intuitive, and distraction-free. The logic of contextual menus and the fluidity of drag-and-drop functions save me precious hours every week, significantly reducing the manual steps needed to complete operations. Integrations: The software connects seamlessly to the tools I already use every day, such as CRM and cloud storage platforms. Data synchronization occurs in real-time and without formatting issues, effectively eliminating the need to manually export or import files from one system to another. Performance: Stability and speed are excellent. Even when working on large volumes of data or complex multi-tasking requests, the platform remains responsive, without crashes or sudden slowdowns, offering high reliability even under deadlines. Price / ROI: While requiring careful initial evaluation, the economic and operational return (ROI) was evident from the first month. The time saved thanks to automation allowed me to dedicate more resources to high-value projects, amply repaying the cost of the license. Support / Onboarding: The onboarding was excellent, thanks to interactive guides and clear technical documentation that made me autonomous in just a few days. In the rare cases where I needed assistance, the support team proved to be quick, competent, and effective. AI / Artificial Intelligence: Unlike other solutions where AI seems like a superficial addition, here artificial intelligence functions as a true proactive assistant. It anticipates needs, summarizes large amounts of information with great precision, and suggests optimizations based on my real work habits. In summary, Resolve AI has been a real turning point for me: it transforms advanced technologies into a concrete, fluid, and accessible competitive advantage in everyday practice.
GM
Gianni M.
Financial analystSmall-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Faster Incident Troubleshooting, Despite Setup Hurdles

I like Resolve.ai’s ease of use and integration. I can troubleshoot IT incidents faster, identify root causes quickly, and reduce manual investigation. I also value automatic alert triage, root cause analysis, incident investigation agents, and deployment monitoring.

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HQ Location:
San Francisco, California, United States

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What is Resolve AI?

Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.

Details

Year Founded
2024
Website
www.resolve.ai