G2

Serjey N.

CIO

Small-Business (50 or fewer emp.)

7/21/2026

"Reliable, Scalable KYC/AML with Responsive Support from Sumsub"

4.5/5

What do you like best about Sumsub?

Here is the natural translation:

Overall, we have had a positive experience working with Sumsub. The service is reliable, handles large volumes of checks well, and covers our key KYC and AML needs. For our business, it is especially important that the platform is stable and can process a large number of users quickly and efficiently.

I would also like to highlight the work of the Sumsub team, especially our Customer Success Manager, Anastasia Korneyeva. Whenever questions arise, the team is usually quick to get involved, explain the details, and help resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

That said, there are still some areas that could be improved. First and foremost, we would appreciate greater transparency in pricing and a clearer breakdown of usage across individual services. When volumes grow quickly, it becomes difficult to forecast the final cost in advance. We would also welcome greater flexibility when reviewing commercial terms for existing customers. Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

Sumsub helps us automate and scale our KYC and AML processes. It allows us to verify large numbers of users quickly, reduce manual work, manage compliance risks, and detect suspicious activity more effectively. The main benefit for us is a more reliable and efficient onboarding process while maintaining the required level of regulatory compliance. Review collected by and hosted on G2.com.