The UI is structured well, and it's easy to find what you are looking for. It integrates amazingly with our platform to make verifying your account as easy as possible for a customer, but also for the agent who might be reviewing it. It works super fast with our back office, and when you approve an application, it is almost instantly translated into other connected workspaces. I honestly cannot give an opinion on the support, since we haven't ran into any major issues that would require reaching out to them, ever since I've been working with it. They are great at planning, scheduling meetings to discuss future implementations, and suggesting the best courses of action. I haven't used the AI aspect of it, but I'm sure it might be helpful, just not to everyone.
Sumsub is our go to for KYC verification. All of the features are great and tested to the maximum the verification rate is great. Moreover, the transaction monitoring part of it is perfect
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Transaction Monitoring and Fraud Prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.