--- title: Epos Now Reviews meta_title: 'Epos Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Epos Now works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 21 scale: '5' date_modified: '2026-08-11' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Epos Now Reviews **Vendor:** EposNow.com **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.5/5.0 **Total Reviews:** 21 ## About Epos Now Epos Now is a leading point of sale (POS) provider empowering retail and hospitality businesses worldwide. Our cloud-based POS system, card machines, and embedded finance services help you take payments, manage inventory, and grow with 100+ app integrations. Founded to simplify business, Epos Now delivers fast setup, real-time reporting, and seamless payment solutions all in one platform built for small businesses and enterprises alike. ## Epos Now Reviews ### 1. Helpful Support That Resolves Issues Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | Co-Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Epos Now?** Epos Now are most helpful in helping resolve issues with systems, which thankfully don't appear to often. We are supported with our till and integrated card machine. **What do you dislike about Epos Now?** I have never experienced anything that I dislike about Epos Now. Sometimes we have had issues which have taken a longer time to resolve but with computer systems, this is understandable. Epos Now have always been able to resolve the issues. **What problems is Epos Now solving and how is that benefiting you?** We are a Bookshop, and we keep an inventory of all the books that we sell on the Epos Now system to enable a fast customer experience when paying for the product. The problem that Epos Now were helping to solve related to the input of data related to the products we sell. The data would not be retained by the Epos Now system. Epos Now have now dealt with this problem. **Official Response from Jay Lakhman:** > Hi Alex, Thank you so much for taking the time to share your experience.We love to hear that our support team has been helpful in resolving issues quickly and that your till and integrated card machine are working well together for your bookshop. We're pleased the recent data retention issue has been sorted, and we appreciate your understanding when things occasionally take a little longer to fix. Keeping your inventory running smoothly so your customers get a fast checkout experience is exactly what we aim for. Thanks again for your kind words, and we're here whenever you need us. Thanks, Epos Now Customer Experience Team ### 2. Beginner-Friendly Interface, Outstanding Performance **Rating:** 5.0/5.0 stars **Reviewed by:** zaheer i. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about Epos Now?** I love that Epos Now is very easy to use and a great system overall. Its beginner-friendly, visual interface stands out, making it simple for staff to learn with its color coding and icon-based screen. The all-in-one setup speeds up daily tasks, and it makes life easier when serving a customer. I also appreciate the full control it provides over stock management, with notifications when stock is running low. Even though it was initially difficult to start using due to the nature of our business, with the help of Epos Now's team, we made it work, which is great. It brilliantly handles keeping control of items being sold and purchased. **What do you dislike about Epos Now?** It was very difficult to start using Epos Now because of the nature of our business, but with the help of our team and Epos Now team we made it work. **What problems is Epos Now solving and how is that benefiting you?** Epos Now makes it easier to serve customers and keep track of inventory. The software provides full stock control with notifications for low supplies. Its beginner-friendly, visual interface with color coding and icons helps staff learn quickly and speeds up daily tasks. ### 3. Streamlined Business Management with Epos Now **Rating:** 5.0/5.0 stars **Reviewed by:** Raffaele De V. | Assistente Informatico, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Epos Now?** I appreciate Epos Now for its efficiency and speed, which makes it very straightforward for managing payment systems. What I like most about Epos Now is the simplicity of use, which makes it easy to train new team members on how to use the features and products. The initial setup was very easy. **What do you dislike about Epos Now?** Probably the back office system. It's challenging to find an easy way to upload and manage the menus. **What problems is Epos Now solving and how is that benefiting you?** Epos Now is very efficient and fast, with a straightforward payment system. Its simplicity makes it easy to use and train new team members, which was a key reason for switching from SumUp, which was giving us problems. ### 4. Easy to Use with Great Training, Integrations, and Card Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Paws & Perch . | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Epos Now?** It’s very easy to use, and the training is great. The integrations are also excellent, and I haven’t had any performance issues. Pricing is good as well, with the best card rates. **What do you dislike about Epos Now?** The cost of the integration apps is a bit too high for my liking. **What problems is Epos Now solving and how is that benefiting you?** Stock management and bookkeeping are very easy to handle. ### 5. Tailored Training Made EPOS Now Easy to Master **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis H. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Epos Now?** The team made the training sessions specific to my business. They understood how I would need to use the EPOS system ensured that I understood it's functions and capabilities. **What do you dislike about Epos Now?** I can't say that I have encountered anything negative with EPOS Now **What problems is Epos Now solving and how is that benefiting you?** They are working on function that can help me to manage bookings for my business. **Official Response from Jay Lakhman:** > Hi Lewis, Thank you so much for taking the time to leave this lovely review. It's great to hear that the training sessions were tailored to your business and helped you get to grips with the system's functions and capabilities. We're pleased to know the team took the time to understand how you'd be using Epos Now day to day. That personalised approach is exactly what we aim for. It's exciting that we're working together on booking functionality for your business too. We hope it makes a real difference once it's up and running. Thanks, Epos Now Customer Experience Team ### 6. Simple to Use with a Quick, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Raffaele D. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Epos Now?** I really like how simple it is to use, and the setup process was quick and easy. **What do you dislike about Epos Now?** The back office could be more user-friendly. **What problems is Epos Now solving and how is that benefiting you?** It’s easy to use, and it’s also straightforward to train staff on it, so team members feel comfortable using it. **Official Response from Jay Lakhman:** > Hi Raffaele, Thank you for taking the time to share your experience. Although having loads of features is always great for a POS system it's also brilliant to know that the system was simple to use and that the setup process went smoothly for you. We're happy your team has found it straightforward to learn as well. We appreciate your feedback on the back office too. We're always looking at ways to improve, so comments like this are genuinely useful. Thanks, Epos Now Customer Experience Team ### 7. Easy to Use and Navigate—Ordering Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Epos Now?** Easy system to use and navigate, especially the the putting orders through and finding things. **What do you dislike about Epos Now?** Sometimes is there could be more help on doing things when you buy some new hardware. **What problems is Epos Now solving and how is that benefiting you?** Solving card machine payments, as there are alot of things you not know and get stuck. ### 8. Easy Setup, But Low Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Epos Now?** I like Epos Now's customer service. They treat you with respect, and that's important. Also, the initial setup of Epos Now was very easy. **What do you dislike about Epos Now?** Nothing to report here as all services with Epos is working fine **What problems is Epos Now solving and how is that benefiting you?** I faced many teething problems initially, but Epos Now resolved them. I now find their customer service very respectful and valuable. ### 9. Intuitive and Easy to Use, Backed by Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2026 **What do you like best about Epos Now?** The software is very intuitive and easy to use and the customer service team are excellent **What do you dislike about Epos Now?** The Epos Now app isn't entirely reflective of the POS, so can be confusing. **What problems is Epos Now solving and how is that benefiting you?** Smooth integration between the back office and our website ### 10. Easy to Use, Clear, and Packed with Everything My Small Sushi Place Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Agnes S. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Epos Now?** it is easy to work on, clear and contains all options I need to work in my small sushi place. **What do you dislike about Epos Now?** customer service is brilliant, but sometime s is hard to contact them **What problems is Epos Now solving and how is that benefiting you?** easy splitting the customers bills **Official Response from Jay Lakhman:** > Hi Agnes, Thank you so much for taking the time to leave this lovely review. It's great to hear that the system is working well for your sushi place and that features like bill splitting are making a real difference to your day-to-day operations. We appreciate your feedback about getting in touch with support. While we're glad the team has been brilliant when you do reach them, we're always looking at ways to make that initial contact smoother. We really value your support and wish you continued success with your business. Thanks, Epos Now Customer Experience Team ### 11. Always Someone Available to Answer the Call **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about Epos Now?** That there is always someone to answer a call **What do you dislike about Epos Now?** Difficult with communication regarding changing basic details, seems to be too many back office emails to change instead of changing all contact details in one place **What problems is Epos Now solving and how is that benefiting you?** terminal faults and billing **Official Response from Jay Lakhman:** > Hi there, Thank you for taking the time to leave this lovely review. It's great to hear that you've always been able to reach someone when you've needed support, and that we've been able to help with terminal issues and billing queries. We appreciate your feedback about updating contact details too. We know it can be frustrating when simple changes feel more complicated than they should be, and this is exactly the kind of insight that helps us improve. Thanks again for your support, Epos Now Customer Experience Team ### 12. Epos review **Rating:** 4.0/5.0 stars **Reviewed by:** Soham G. | Cluster Head, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Epos Now?** Offline transaction which helps to pau without internet **What do you dislike about Epos Now?** Pricing is high for this and not suitable for all **What problems is Epos Now solving and how is that benefiting you?** It's solving problems of paying in offline mode and also helping to store data of customer so that we can easily track ### 13. a unique retail work distribution tool **Rating:** 4.5/5.0 stars **Reviewed by:** Stanley E. | buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Epos Now?** i like the interface of Epos which makes it easy to navigate. I also like how it gives me a report of the information i want to get from it. it is a very reliable retail tool **What do you dislike about Epos Now?** this tool is too straightforward to dislike **What problems is Epos Now solving and how is that benefiting you?** We use this tool to run our day-to-day retail activities ranging from the point of sales, inventory, and analytics. It is very easy to navigate and work with and makes it easy for staffs in different department to use ### 14. Excellent interface across all loaded pages. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael oluchukwu O. | inventory analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Epos Now?** its multi diversity across the retail and hospitality sector. **What do you dislike about Epos Now?** its downside is its inability to identify actions taken by user name or location. **What problems is Epos Now solving and how is that benefiting you?** Been able to solve the issues surrounding the interdepartmental material transfer. ### 15. Very dissatisfied customer! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Epos Now?** Nothing do not use this company!!! They are not to be trusted!! **What do you dislike about Epos Now?** The fact EposNow promised a system that in the end did not work for my business and now they wont give me a refund on software or hardware that was ever installed! Just so frustrating! **What problems is Epos Now solving and how is that benefiting you?** None it doesn't work for Hair Salons dont recommend people buying there products. ### 16. Nice layout compared to others I’ve used **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Epos Now?** Great tech support and nice layout of the back end and ui **What do you dislike about Epos Now?** Freezes if too many people are logged into the back end at the same time **Recommendations to others considering Epos Now:** Great interface and support **What problems is Epos Now solving and how is that benefiting you?** Tracking success and fails of promos and sales in store ### 17. Great system with good customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2019 **What do you like best about Epos Now?** I like that it is easy to use along with its oversimplified format, the way that the framework is conservative, the simplicity of learning the framework, the speedy access to help when it is required. On the off chance that your POS framework comes up short, you must have access to help and Epos Now is there when you need it-you don't need to hold up days to hear back. Another element that I adore is the following and reports. I adore that I can follow what clients request and have the option to send messages when clients make installments on their credit accounts is extraordinary. Our clients love this element. **What do you dislike about Epos Now?** Updating the product was somewhat dubious however with the assistance of the phone group this issue was settled before long. **Recommendations to others considering Epos Now:** I would recommend and while you implement, put energy into learning the framework, it will satisfy any business need you may have. The framework will consummate what I need. **What problems is Epos Now solving and how is that benefiting you?** It has helped us absolute our finish of day deals and with the breakdown of things and sold we can without much of a stretch separate the Vatable deals sparing time for our records group. ### 18. Efficient retailing of goods. **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria W. | Retail Cashier, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Epos Now?** Processing of payment Keeping stock records. **What do you dislike about Epos Now?** The tool has been very good with no dislikes from us. **Recommendations to others considering Epos Now:** Amazing software in retailing. **What problems is Epos Now solving and how is that benefiting you?** Retailing of goods Keeping very good stock reports. ### 19. Good Software - Good for marketers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2019 **What do you like best about Epos Now?** The system is simple enough for retail employees to use as a POS, and sophisticated enough to collect customer information and real data that can be used for customer attribution. We connect ours to our CRM and track who has actually come into purchase out of our leads. **What do you dislike about Epos Now?** More customization is always welcome, integrations also. It is a little tricky to determine how to get started with only the software. **Recommendations to others considering Epos Now:** Looking for POS or marketing attribution data, this is a good solution **What problems is Epos Now solving and how is that benefiting you?** We are connecting it to our CRM using the API data hub, and are able to now attribute purchase data using the POS and API. ### 20. Superb software, best I've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2018 **What do you like best about Epos Now?** It's incredibly easy to use; two members of staff covered my store and neither had used Epos Now, they were both able to use the system within seconds and start selling. **What do you dislike about Epos Now?** Sometimes selecting text can be annoying, as the system is primarily set up for touch screen. Using a mouse results in accidental side-scrolling. **Recommendations to others considering Epos Now:** I'd gladly recommend Epos Now to any business because of it's price, ease of use and ability to track sales and profit margins within seconds. **What problems is Epos Now solving and how is that benefiting you?** Price, it's way cheaper than the old system, ease of use and ability to track sales and profit margins within seconds. ### 21. Robust and User Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Monica F. | Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Epos Now?** The many options to customize the program. **What do you dislike about Epos Now?** switching backoffice to register glitches. **Recommendations to others considering Epos Now:** Be sure to make a detailed list of your needs and questions. It's difficult to remember the many questions you will have whilst participating in the demo. If you require any API/integrations, find out if they're considered ala carte or if they're included in the price. **What problems is Epos Now solving and how is that benefiting you?** Inventory Management; CMS; SKU management; detailed sales trends and reports. ## Epos Now Discussions - [What type of system is EPOS?](https://www.g2.com/discussions/what-type-of-system-is-epos) - [How much is an EPOS Now system?](https://www.g2.com/discussions/how-much-is-an-epos-now-system) - [What are the benefits of using EPOS?](https://www.g2.com/discussions/what-are-the-benefits-of-using-epos) - [What is EPOS software?](https://www.g2.com/discussions/what-is-epos-software) - [View Epos Now pricing details and edition comparison](https://www.g2.com/products/epos-now/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A53%3A31+-0500&secure%5Bsession_id%5D=3b7d0097-36a8-45ba-b499-d6fd4d3eb88d&secure%5Btoken%5D=e5eb08df833a798972edb42e5f4408571a210dab99531b971df97629bd6df9fe&format=llm_user) ## Epos Now Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) ## Epos Now Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Platform Basics** - Reporting - Real-Time Reporting - Labor Cost Reporting **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Accounting Integration - Third-Party Integrations **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Generative AI** - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top Epos Now Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) - 4.0/5.0 (286 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)