Epos Now Reviews & Product Details

Hi Alex,

Thank you so much for taking the time to share your experience.We love to hear that our support team has been helpful in resolving issues quickly and that your till and integrated card machine are working well together for your bookshop. We're pleased the recent data retention issue has been sorted, and we appreciate your understanding when things occasionally take a little longer to fix. Keeping your inventory running smoothly so your customers get a fast checkout experience is exactly what we aim for.

Thanks again for your kind words, and we're here whenever you need us.

Thanks, Epos Now Customer Experience Team

Dear Zaheer,

It’s fantastic to hear that Epos Now has become such a strong fit for your day-to-day operations. We’re especially pleased that the visual, colour-coded interface is helping your staff get comfortable with the system quickly, while stock alerts and inventory controls are making it easier to stay on top of what’s being bought and sold.

We appreciate that getting started presented some challenges due to the nature of your business, so it’s great to know our team worked alongside you to find a setup that works.

Thank you for sharing your experience, and we hope the system continues to make serving your customers that little bit easier.

Thanks again for your review,

Epos Now

Dear Valued Customer,

It’s wonderful to hear how Epos Now has become a valuable part of running your retail business. Being able to manage operations remotely, monitor inventory in real time, and give your team straightforward access to the tools they need can make a real difference to the day-to-day.

We’re also grateful for your feedback around tipping when splitting bills, as specific insights like this help highlight where the experience could be improved. It's always amazing to hear the initial setup was simple and that you’ve found the platform stable, dependable, and easy to navigate.

We appreciate you sharing your experience with us and are always here if you need support.

Thanks again for your review,

Epos Now

Dear Raffaele,

Thank you for taking the time to share such detailed feedback. It’s great to hear that Epos Now has made managing payments straightforward and that the system’s simplicity has made training new team members easier.

We also appreciate your comments about menu management within the Back Office, as this helps us understand where we can continue improving the experience. We’re pleased the switch to Epos Now has had a positive impact on your business, and our team is always here if you need any support.

Thanks again for your review,

Epos Now

Dear Valued Customer,

It’s fantastic to hear that Epos Now is helping make everyday tasks such as stock control and checkout faster, while features like pausing a sale are giving your team more flexibility when serving customers.

We’re especially pleased that our phone support has been there when you’ve needed guidance, from your initial setup onwards. We also appreciate your feedback regarding the GoDaddy integration and are glad the overall experience has given you confidence to consider an integrated website solution in the future. If you need anything help with that we are on hand to assist as we do have our own ecommerce platform as well!

Thanks again for your review,

Epos Now

Dear Paws & Perch,

It’s brilliant to hear that Epos Now is making stock management and bookkeeping easier for your business. We’re also glad you’ve had a smooth experience with the system’s performance, training, integrations, and card rates.

We appreciate your comments regarding the cost of integration apps too. Feedback on both what’s working well and where we could offer greater value is important to us.

Thank you for choosing Epos Now, and our team will be ready to help whenever you need us.

Thanks again for your review,

Epos Now

Dear Valued Customer,

We’re delighted to hear that Epos Now has been easy for your volunteers to learn and that features such as remote till management, stock control, and transaction tracking are proving valuable to your shop.

Your suggestions around combined stock and pricing reports, as well as visibility of historic stock purchases, are particularly useful, and we appreciate you taking the time to highlight them. If you'd like to have our Product Team review this in more detail please do raise it up to the team via the following link https://support.eposnow.com/s/communities. It’s also great to know our team helped make the initial setup a smooth experience.

Thank you for sharing such thoughtful feedback, and we’re always here should you need any support.

Thanks again for your review,

Epos Now

Dear AR,

Thanks for sharing your experience with Epos Now. We’re pleased that the intuitive interface and straightforward reporting are helping you manage food and drink orders efficiently alongside your card payments.

Your suggestion around bringing purchasing, stock, and recipe management together to provide better visibility of cost of goods sold is valuable feedback, and we appreciate you highlighting it. It’s insights like these that help us understand what matters most to businesses using the platform every day. Feel free to pop a quick feature request on our community page so that our Product team can review and so that others can join the conversation, https://support.eposnow.com/s/communities.

We hope the system continues to support your operations effectively, and our team is always available if you need a hand.

Thanks again for your review,

Epos Now

Hi Lewis,

Thank you so much for taking the time to leave this lovely review. It's great to hear that the training sessions were tailored to your business and helped you get to grips with the system's functions and capabilities. We're pleased to know the team took the time to understand how you'd be using Epos Now day to day. That personalised approach is exactly what we aim for. It's exciting that we're working together on booking functionality for your business too. We hope it makes a real difference once it's up and running.

Thanks,

Epos Now Customer Experience Team