![Amy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy A.")
AA

Amy A.

Freelance Senior UX Architect

Enterprise (\> 1000 emp.)

6/7/2022

"A powerful tool with an amazing team behind it!"

4.5/5

What do you like best about WalkMe?

Once you know what you're doing the tool is incredibly powerful. There are multiple solutions to any problem and for the most part, these are customisable enough to be used how you wish. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

Features available are rigid in terms of when and how you should use them which can be a little restrictive. It's also difficult to tell what elements on a page you are selecting to add walkme data to. A great improvement would be to show the code as you select it. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

We use Walkme in a number of ways. One key problem is to enable our users to do the jobs they need to in what is a very complex system. In-app help and walkthroughs are helping to cut support requests and walkme enables us to tackle users issues quickly. We also use walkme to plug gaps in UX whilst waiting for in-app fixes to be completed by the development team. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 565 reviewers think of WalkMe

4.5 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/walkme/reviews)