# WalkMe vs Whatfix Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WalkMe excels in providing intuitive in-app guidance, which has significantly reduced training time and increased user confidence across platforms. Users appreciate how quickly they can implement solutions, often going from idea to production in just days.
- **Users say** Whatfix shines in its support and training resources, with many highlighting the helpful pop-ups for new users that offer detailed, easy-to-follow instructions. This focus on user onboarding has been praised as a key feature for enhancing the overall experience.
- **Reviewers mention** that WalkMe's comprehensive feature set allows for quick content creation, with many options readily available in the editor. This flexibility has been a game-changer for users looking to address various training and enablement challenges efficiently.
- **According to verified reviews** , Whatfix's support team is highly active and dedicated to improving performance, which users find reassuring. This commitment to customer service has led to a positive perception of the platform's reliability and responsiveness.
- **G2 reviewers highlight** that while WalkMe has a slightly lower score in ease of use compared to Whatfix, it still offers robust functionality that many users find beneficial for complex digital adoption strategies. However, some users have noted that the learning curve can be steeper.
- **Users report** that Whatfix's self-help resources, including training videos, are particularly valuable for ongoing user education. This emphasis on self-service options has made it easier for users to find solutions independently, enhancing their overall experience with the platform.



| | WalkMe | Whatfix | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 577 | 552 | 
| **Largest Market Segment** | Enterprise (60.5% of reviews) | Enterprise (46.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### WalkMe

Pros:
- Ease of Use (84 reviews)
- Helpful (54 reviews)

Cons:
- Learning Curve (34 reviews)
- Complexity (24 reviews)

### Whatfix

Pros:
- Ease of Use (83 reviews)
- Customer Support (65 reviews)

Cons:
- Learning Curve (29 reviews)
- Complexity (19 reviews)

---
## Ratings Comparison
| Rating | WalkMe | Whatfix | 
|---|---|---|
  | **Meets Requirements** | 8.8 (496 reviews) | 8.8 (368 reviews) | 
  | **Ease of Use** | 8.4 (506 reviews) | 8.6 (448 reviews) | 
  | **Ease of Setup** | 8.1 (415 reviews) | 8.2 (395 reviews) | 
  | **Ease of Admin** | 8.3 (369 reviews) | 8.5 (292 reviews) | 
  | **Quality of Support** | 8.9 (488 reviews) | 9.7 (368 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (367 reviews) | 9.5 (290 reviews) | 
  | **Product Direction (% positive)** | 9.0 (476 reviews) | 9.7 (348 reviews) | 

---
## Pricing

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Whatfix

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | N/A | N/A |
| **Whatfix** | N/A | N/A |

#### Additional Functionality

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | 8.1/10 | 22 |
| **Whatfix** | N/A | N/A |

#### User Identification

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Demographics** | 7.4 (17 reviews) | Not enough data | 
| **User Segmentation** | 8.5 (19 reviews) | Not enough data | 
| **Geolocation** | 8.0 (14 reviews) | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Tracking & Reporting

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Custom Event Tracking** | 8.6 (18 reviews) | Not enough data | 
| **Real-Time Insights** | 8.2 (19 reviews) | Not enough data | 
| **Attribution** | 8.0 (16 reviews) | Not enough data | 
| **Activity Dashboard** | 8.3 (20 reviews) | Not enough data | 
| **User Path Tracking** | 7.8 (18 reviews) | Not enough data | 
| **User Activity History** | 8.1 (18 reviews) | Not enough data | 
| **Multi-Channel Attribution** | Not enough data | Not enough data | 
| **In-App Events Tracking** | Not enough data | Not enough data | 

#### Metrics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Engagement** | 8.4 (18 reviews) | Not enough data | 
| **Exit Tracking** | 8.1 (17 reviews) | Not enough data | 
| **Retention** | 8.1 (18 reviews) | Not enough data | 
| **Return** | 8.2 (16 reviews) | Not enough data | 
| **Conversions** | 8.1 (17 reviews) | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Revenue Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **For Marketers** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Cohort Analysis** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | 8.4/10 | 372 |
| **Whatfix** | 8.3/10 | 258 |

#### User Analysis

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Survey Implementation** | 7.9 (289 reviews) | 8.0 (156 reviews) | 
| **Data Analysis** | 8.1 (321 reviews) | 8.0 (172 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### User Support

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **User Segmentation** | 8.6 (316 reviews) | 8.2 (167 reviews) | 
| **Multi-Language Support** | 7.7 (252 reviews) | 8.0 (144 reviews) | 
| **Behavior-responsive Messaging** | 8.0 (261 reviews) | 8.0 (143 reviews) | 

#### Walkthrough Type

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.0 (269 reviews) | 8.5 (166 reviews) | 
| **Text Bubble Walkthroughs** | 9.1 (320 reviews) | 9.0 (194 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Integration** | 8.4 (57 reviews) | 8.2 (44 reviews) | 
| **Communications** | 9.3 (69 reviews) | 8.8 (59 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Analytics** | 8.7 (55 reviews) | 8.3 (48 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Customer self-service** | 9.0 (55 reviews) | 8.7 (56 reviews) | 
| **In-app guidance** | 9.5 (78 reviews) | 9.0 (78 reviews) | 
| **Contextual Guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Adaptive Learning** | 7.0 (34 reviews) | 7.1 (28 reviews) | 
| **Asynchronous Learning** | Not enough data | Not enough data | 
| **Blended Learning** | Not enough data | Not enough data | 
| **Self-paced Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **In-App Training** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Launch Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **User Onboarding** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Data Quality Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Self Service Tools** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | N/A | N/A |
| **Whatfix** | 7.8/10 | 59 |

#### Product Analytics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.1 (51 reviews) | 
| **User-Level Analytics** | Not enough data | 8.1 (52 reviews) | 
| **Segmentation** | Not enough data | 7.8 (48 reviews) | 
| **Funnels** | Not enough data | 7.6 (46 reviews) | 
| **Alerts** | Not enough data | 7.5 (46 reviews) | 
| **Multi-Product Analytics** | Not enough data | 7.2 (41 reviews) | 
| **User Scoring** | Not enough data | 7.0 (36 reviews) | 
| **Integrations** | Not enough data | 7.4 (43 reviews) | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Cohort Analysis** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Interactive Reports** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | 9.9/10 | 8 |
| **Whatfix** | N/A | N/A |

#### ServiceNow Apps

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **ServiceNow Integration** | 10.0 (7 reviews) | Not enough data | 
| **Value** | 9.8 (7 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | 8.0/10 | 226 |
| **Whatfix** | 7.7/10 | 180 |

#### Generative AI

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **AI Text Summarization** | 7.6 (98 reviews) | 7.6 (51 reviews) | 

#### Self-Service Experience

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Knowledge Base** | 8.4 (203 reviews) | 8.9 (150 reviews) | 
| **Searchable Articles** | 8.3 (201 reviews) | 8.8 (142 reviews) | 
| **Community Forums** | 8.2 (195 reviews) | 8.2 (95 reviews) | 
| **Mobile Optimization** | 6.7 (138 reviews) | 7.0 (68 reviews) | 
| **Personalization** | 8.1 (172 reviews) | 8.2 (84 reviews) | 

#### Self-Service Platform

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Branding** | 8.4 (175 reviews) | 8.6 (92 reviews) | 
| **Automation** | 8.2 (180 reviews) | 8.1 (89 reviews) | 
| **Artificial Intelligence** | 7.1 (138 reviews) | 7.6 (77 reviews) | 
| **Integrations** | 7.6 (159 reviews) | 8.0 (89 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (11 reviews) | 7.1 (13 reviews) | 
| **Multi-step Planning** | 8.6 (12 reviews) | 7.3 (13 reviews) | 
| **Cross-system Integration** | 8.3 (12 reviews) | 6.8 (13 reviews) | 
| **Adaptive Learning** | 8.3 (11 reviews) | 7.1 (14 reviews) | 
| **Natural Language Interaction** | 8.3 (12 reviews) | 6.8 (12 reviews) | 
| **Proactive Assistance** | 7.6 (12 reviews) | 7.9 (14 reviews) | 
| **Decision Making** | 8.2 (12 reviews) | 7.3 (14 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | 8.2/10 | 19 |
| **Whatfix** | N/A | N/A |

#### Metrics

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Engagement** | 8.4 (18 reviews) | Not enough data | 
| **Exit Tracking** | 8.1 (17 reviews) | Not enough data | 
| **Retention** | 8.1 (18 reviews) | Not enough data | 
| **Return** | 8.2 (16 reviews) | Not enough data | 
| **Conversions** | 8.1 (17 reviews) | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Revenue Tracking** | Not enough data | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **WalkMe** | 8.2/10 | 26 |
| **Whatfix** | N/A | N/A |

#### Variation Testing

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **A/B Testing** | 7.9 (16 reviews) | Not enough data | 
| **WYSIWYG Editor** | 8.3 (20 reviews) | Not enough data | 
| **Conversion Goal** | 8.1 (18 reviews) | Not enough data | 
| **Percentage of Traffic** | 7.9 (21 reviews) | Not enough data | 
| **Confidence Level** | 8.1 (21 reviews) | Not enough data | 
| **Multivariant Testing** | 8.5 (17 reviews) | Not enough data | 

#### Reporting

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Segmentation** | 8.1 (23 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.2 (24 reviews) | Not enough data | 

#### Personalization

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **Standard Targeting** | 8.4 (22 reviews) | Not enough data | 
| **Custom Targeting** | 8.1 (21 reviews) | Not enough data | 
| **Data Segmentation** | 8.1 (19 reviews) | Not enough data | 

#### Administration

| Feature | WalkMe | Whatfix | 
|---|---|---|
| **API / Integrations** | 7.4 (18 reviews) | Not enough data | 
| **QA Testing** | 8.1 (19 reviews) | Not enough data | 
| **Performance and Reliability** | 8.2 (24 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (24 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to WalkMe (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization)

**Unique to Whatfix (1):** [Product Analytics Software](https://www.g2.com/categories/product-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | WalkMe | Whatfix | 
|---|---|---|
| **Small-Business** | 12.0% | 17.1% | 
| **Mid-Market** | 27.5% | 36.6% | 
| **Enterprise** | 60.5% | 46.3% | 

### By Industry

#### WalkMe

- **Computer Software:** 11.5%
- **Financial Services:** 8.0%
- **Information Technology and Services:** 7.8%
- **Hospital & Health Care:** 5.3%
- **Insurance:** 4.4%
- **Telecommunications:** 3.6%
- **Banking:** 3.5%
- **Consulting:** 2.9%
- **Pharmaceuticals:** 2.7%
- **Consumer Goods:** 2.2%
- **Other:** 48.2%

#### Whatfix

- **Computer Software:** 14.6%
- **Information Technology and Services:** 13.3%
- **Financial Services:** 3.7%
- **Insurance:** 3.7%
- **Banking:** 3.5%
- **Pharmaceuticals:** 3.1%
- **Automotive:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Telecommunications:** 2.7%
- **Staffing and Recruiting:** 2.7%
- **Other:** 47.0%

---
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- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (362 reviews)
- [EdCast MyGuide](https://www.g2.com/products/edcast-myguide/reviews) — 4.9/5 stars (22 reviews)
- [Spekit](https://www.g2.com/products/spekit/reviews) — 4.7/5 stars (303 reviews)

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## Top Discussions

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

### Whatfix

- Title: [What does Whatfix do?](https://www.g2.com/discussions/what-does-whatfix-do) — 3 comments
  > **Top comment:** "What fix provides in-app help guidance, tool tips, etc and minimal analytics for (user funnel, etc) with an added ability to export guides as pdfs or videos..."
- Title: [At what rate is Whatfix growing year on year?](https://www.g2.com/discussions/at-what-rate-is-whatfix-growing-year-on-year) — 1 comment, 1 upvote
  > **Top comment:** "I don't have a number, but having a keen interest in this category I can tell you this... the digital adoption platform (DAP) market has been experiencing..."
- Title: [Which of the following is a widget of Whatfix?](https://www.g2.com/discussions/which-of-the-following-is-a-widget-of-whatfix) — 1 comment, 1 upvote
  > **Top comment:** "Whatfix is a Digital Adoption Platform. The platform has several products and features. 
Product Analytics is a product where a customer can see user..."
- Title: [Which one of them is a direct competitor of Whatfix?](https://www.g2.com/discussions/which-one-of-them-is-a-direct-competitor-of-whatfix) — 1 comment, 1 upvote
  > **Top comment:** "Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of..."
- Title: [What is the best way to showcase videos using the platform?](https://www.g2.com/discussions/23999-what-is-the-best-way-to-showcase-videos-using-the-platform) — 1 comment, 1 upvote
  > **Top comment:** "Hi Christopher

I have added a video to the self-help tab.

You can do this if you have created the video and have it saved.  I use Vimeo.   Once you..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/walkme-vs-whatfix)