SendPulse Reviews & Product Details

I like that SendPulse combines email, SMS, push notifications, and chatbots in one place, which saves me from juggling multiple tools. The drag-and-drop email editor is easy to use, and the automation builder makes it simple to set up workflows even without much technical knowledge. Their pricing is very reasonable compared to competitors, and customer support is responsive whenever I’ve had questions. It’s a good balance of features and affordability for small to medium businesses. Review collected by and hosted on G2.com.

While it works well for most campaigns, the reporting and analytics could be more detailed. Sometimes the interface feels a little cluttered, and finding advanced features takes some extra clicks. The chatbot tools are helpful but not as powerful as dedicated platforms. Also, deliverability is generally good, but occasionally some emails end up in spam, so you need to carefully follow best practices. Review collected by and hosted on G2.com.

I liked SendPulse for its ease of use and the speed of executing campaigns, in addition to the smart automation tools that save a lot of time and help me communicate effectively with customers via email, WhatsApp, and bots. The platform is organized and clear, offering excellent value compared to others. Review collected by and hosted on G2.com.

What I didn't like is that some templates and options for automated content could be more, and I hope for more integrations for the Arab market, such as payment gateways and local CRM platforms. However, these are not major issues, and the platform is constantly evolving. Review collected by and hosted on G2.com.

I use SendPulse for email marketing, WhatsApp campaigns, and SMS marketing. I particularly like the Automation 360 feature, which saves me a lot of time and ensures no leads are missed. It allows for multi-channel follow-ups, which is essential for maintaining and engaging my audience efficiently. Additionally, the initial setup of SendPulse was easy, which made the transition smooth. SendPulse offers more than just email functionality, unlike Mailchimp, which was one of the reasons for switching. Review collected by and hosted on G2.com.

I find the WhatsApp API setup confusing for beginners, which can be quite frustrating when trying to get started. Additionally, the automation flow UI can feel cumbersome and heavy when dealing with large workflows, making it less intuitive to navigate and manage these complex processes efficiently. Review collected by and hosted on G2.com.

As a Digital Marketer and Website Developer who has worked with several businesses in Ghana and abroad, I have always been searching for softwares that are easy to use and very affordable so I can recommend to my clients.

Honestly, SendPulse has become my number one email marketing softwares after trying several others. One of the key reasons why I like SendPulse is their drag-and-drop editor. Even people with no experience are able to navigate their way around easily. I have integrated their service to a lot of my clients, and it's really exciting.

The second is affordability. Most of my clients are small businesses based in Africa, and as much they always prefer email markeing softwares that are very affordable. SendPulse delivers on that promise. On top of that, the have coupons, as well as startup accelerators that startups can benefit from.

SendPulse also has SMS, Automation, Web Notification, CRM among other tools all in one dashboard so it makes working easier instead of me having to explore different platforms from left to right.

Finally, their customer service is always online through their integrated live chat system when you can truly disturb them when you need assistance. Review collected by and hosted on G2.com.

In as much as I like SendPulse, there are still few things I wish they could improve upon. One is the ability to import RSS Feed directly to enable us to import news sources, and even do automations with it.

Secondly, I would appreciate it if they could provide direct Elementor Integrations since lots of WordPress Developers like myself depend on it for all our works.

Finally, I would appreciate it if they can add the possibility to have multiple selection on the forms. Review collected by and hosted on G2.com.

I've been using SendPulse for a while now and absolutely love it. I originally signed up because they offer a great deal on their email plan, but I discovered it was so much more than that. I was highly impressed when I joined – even their free plan offered more features than most lower-level paid plans with other providers.

After importing my emails and setting up a few automations, I noticed they also offer website building. I love their website builder! It's so easy to use and highly responsive. I recreated my business website in no time, and websites are included in the plans, which was a fantastic bonus. Now I don't have to pay a separate company for my website.

Once that was sorted, I discovered they also handle SMS messaging and website chatbots – that's my next step. After that, it's time to start utilising their CRM system so I can track who's doing what.

They even do course hosting (is there anything they don't do? lol), so I'll be putting a training course for the businesses I work with on there in the near future.

Finally, a well-organised and affordable one-stop shop for running my business. Where have you been all my life? Review collected by and hosted on G2.com.

The only function I can see missing is a simple invoicing plan.

I would also like to see a simple Google review widget in the website builder. I had to use a third party for that. Review collected by and hosted on G2.com.

I just wanted to share how great my experience has been with your service. Everything was super smooth and easy to use — honestly, it saved me a lot of time and effort. I really appreciated how clear the steps were and how helpful the support team was whenever I needed anything.

It’s rare to find a service that works exactly as promised, and this one really did. I’ve already told a couple of my friends about it, and I’ll definitely keep using it myself.

Thanks again for the awesome experience! Review collected by and hosted on G2.com.

While SendPulse offers a wide range of features, I found the interface to be a bit overwhelming at first, especially for beginners. Some of the automation flows could be more intuitive, and switching between different channels (like email and chatbot) isn't as seamless as I hoped. Also, connecting multiple social media accounts under one workspace could be more flexible. Review collected by and hosted on G2.com.

Send Puls is a high-quality platform that I have been using for more than three years. I really enjoy witnessing its growth and the various new verticals it continues to explore. With each new iteration of the product, I find myself growing alongside it, as every update is thoughtfully developed. Review collected by and hosted on G2.com.

Some features are only now becoming available, so they aren't as well supported or as advanced as those offered by more expensive competitors. Review collected by and hosted on G2.com.

We were using Gallabox for our WhatsApp bot, but switching to SendPulse was a real revelation. The value for money is simply unbeatable: SendPulse is significantly cheaper while offering reliable and professional features. Thanks to this change, we will be able to significantly reduce our costs without compromising the quality of service. An efficient, economical solution perfectly suited to our needs. I highly recommend it! Review collected by and hosted on G2.com.

Their WhatsApp bot creation tool is a bit less developed than Gallabox's, which is entirely dedicated to this function. That said, SendPulse also offers mailing, SMS, and pop-ups, making it a much more comprehensive solution. The tool remains largely sufficient for our current needs. Review collected by and hosted on G2.com.

The onboarding experience was seamless, with clear on-screen prompts and guided walkthroughs that made setup feel effortless. Building a chatbot was refreshingly straightforward—even for a first-timer—thanks to well-structured tutorials that are available whenever you need a hand. The payment process? Fast, intuitive, and hassle-free. Overall, it’s a smooth, satisfying experience from start to finish! Review collected by and hosted on G2.com.

I would appreciate the number of subcribers for the least package to be increased from 500 to 1000 Review collected by and hosted on G2.com.

They are genuine and offered at a fair price. Overall, I found them to be satisfactory. I mostly use chatbots. Messenger, Instagram and majorly whatsapp. Review collected by and hosted on G2.com.

I believe that if their CRM were improved, I would switch over from Zoho CRM to SendPulse without hesitation. Review collected by and hosted on G2.com.