--- title: SendPulse Reviews meta_title: 'SendPulse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 717 reviews by the users' company size, role or industry to find out how SendPulse works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 717 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SendPulse Reviews **Vendor:** SendPulse **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 717 ## About SendPulse SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. ## SendPulse Pros & Cons **What users like:** - Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive interface. (48 reviews) - Users love the **automation capabilities** of SendPulse, streamlining email and message management effortlessly. (37 reviews) - Users love the **versatile functionality** of SendPulse, combining email, SMS, and chatbots in a user-friendly platform. (28 reviews) - Users appreciate the **user-friendly interface** of SendPulse, making campaign setup and management effortless and intuitive. (27 reviews) - Users highlight the **fantastic customer support** of SendPulse, appreciating the ability to speak to real people. (26 reviews) - Users commend the **easy setup** of SendPulse, appreciating its straightforward onboarding and intuitive user interface. (26 reviews) - Users value the **seamless integration** of SendPulse's chatbot and CRM, enhancing business automation and efficiency. (26 reviews) - Affordable (25 reviews) - Automation Features (22 reviews) - Users value the **helpful customer support** and seamless integration, making the experience enjoyable and efficient. (21 reviews) **What users dislike:** - Users note the **missing features** in SendPulse, particularly in the analytics and mobile app, hindering overall usability. (22 reviews) - Users find the **limited features** of SendPulse lacking, particularly in analytics and mobile app functionality. (16 reviews) - Users find the **learning curve steep** due to confusing FAQs and an overloaded interface for advanced features. (15 reviews) - Users express concerns over **limited options** in SendPulse, particularly in integrations and feature availability. (13 reviews) - Users find the **WhatsApp API setup and automation flow confusing** , which can frustratingly hinder their experience and efficiency. (12 reviews) - Users find SendPulse to be **expensive** , especially with complex pricing structures and disappointing customer support experiences. (11 reviews) - Limited Customization (11 reviews) - Users find the **limitations on bot functions and customization** hinder their overall experience with SendPulse. (10 reviews) - Cost (9 reviews) - Limited Templates (9 reviews) ## SendPulse Reviews ### 1. The server has many bugs, but you can see their efforts to improve **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2018 **What do you like best about SendPulse?** - The support is very efficient and pleasant to talk to - Affordable pricing list - Timer, segments, A/B testing & automations - excellent tools! **What do you dislike about SendPulse?** LOTS of bugs: - newsletter constructor - newsletter saving - title editing in an existing newsletter - template saving - website seems to crash quite often - sometimes the created earlier newsletter disappears - problems with cache, have to work in incognito mode all the time - mobile version of the newsletter looks abominable: text and images move around, whilst they are not supposed to - yandex and google mail delivery issues: some images are not displayed at all. Spacing moves - the absence of a preview link. I have to make screenshots to show it to customers. Unacceptable to me - can't upgrade an existing plan: have to buy a new one - website design overall is not very pleasing. Could be improved, modernized. - wish there was an option to create folders to organize already sent emails - very useful! **Recommendations to others considering SendPulse:** The server has many bugs, as I've described earlier. Thus it makes your work process very frustrating. You need to spend a lot of time to figure out a way to avoid all the bugs that happen during newsletter creation. However, this server has potential. If they fix those issues I've mentioned, I believe SendPulse can go to a whole new level and join the email service leaders. If you are looking for an inexpensive server to send multiple emails and to learn more about email marketing than this platform can be good at the beginning for you. If you are a professional, you'd be cursing a lot for many days. Hope that SendPulse can improve asap. The support here is good. **What problems is SendPulse solving and how is that benefiting you?** Helps my email marketing. ## SendPulse Discussions - [Delete a few contacts at one go](https://www.g2.com/discussions/delete-a-few-contacts-at-one-go) - 1 comment, 1 upvote - [SendPulse must be more open on free basis too?](https://www.g2.com/discussions/sendpulse-must-be-more-open-on-free-basis-too) - 2 comments, 1 upvote - [How do I integrate everything together to help people subscribe & do SMS, etc...](https://www.g2.com/discussions/how-do-i-integrate-everything-together-to-help-people-subscribe-do-sms-etc) - 1 comment, 1 upvote - [What is the limit on email validator tool at a time.](https://www.g2.com/discussions/what-is-the-limit-on-email-validator-tool-at-a-time) - 2 comments, 1 upvote - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment - [View SendPulse pricing details and edition comparison](https://www.g2.com/products/sendpulse/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A58%3A00+-0500&secure%5Bsession_id%5D=243aa9bd-9992-4263-a5c6-d432dc606495&secure%5Btoken%5D=2e9ec9ee9da96c83dda3d0a47ce8f89ed2694c258ecdcd534e2bf4c1663a65c6&format=llm_user) ## SendPulse Integrations - [Email API](https://www.g2.com/products/netcore-private-limited-email-api/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## SendPulse Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Administration** - Template Creation - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Drip Campaigns - Customer Segmentation **Diagnosis** - Content - Policy Compliance **Campaigns** - Customize - Scheduling - Segmentation - Triggered Notifications - Customer Segmentation **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Generative AI** - Generative AI **Generative AI** - AI Text Generation - Generative AI **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Integrations** - Webhooks - Event Tracking API - Mail Send API - Activity Dashboard - Activity Tracking - A/B Testing **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Tracking** - Open Rate **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Edit** - Pre-Made - Build - HTML **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Agentic AI - Email Verification** - Decision Making **Additional Functionality** - Email Management - CRM - Fraud Detection - Data Verification - Lead Management - Contact Database - Spam Detection - A/B Testing - Email Distribution - Disposable Email Detection - Activity Dashboard - Unsubscribe Database - Syntax Check - AI Copilot - Data Import/Export - Spam Analysis - Subscription Management - Campaign Segmentation - Secure Data Storage - Third-Party Integrations - Duplicate Detection - Email Templates - Real-Time Monitoring - Contact Management - Anti Spam - Recipient Validation - Drag & Drop - Delivery Tracking - Email Marketing - Email Alerts - Bulk Email Verification - Drip Campaigns - Activity Tracking - Data Capture and Transfer - Bounce Rate Analysis - Catch-all Server Detection - Customer Database - Single Email Verification - Monitoring - Bulk Send - Spam Blocker - Mailing List Management - Email Tracking - Reporting & Statistics - File Transfer - Real-Time Data - Real-Time Analytics - Compliance Management - API - Domain Check - Email Address Extraction **Reporting & Analytics** - Reporting - Dashboards **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts ** Internal Use** - Customization - Conversation Archiving - Lead Development - Team Inbox **Reporting** - Campaign Performance **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Engagement** - Coupons and Promotions - Social Promotion **SMS Platform** - Reporting - Marketing Automation - API Integration - QR Codes **Generative AI** - Generative AI - Lead Generation **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - Generative AI **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top SendPulse Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - 4.6/5.0 (1,097 reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,117 reviews)