Hospital Management Software

I'm not sure if this is an available feature or if I just haven't found it yet, but we take on a lot of couples cases. I'd love for there to be a couples option so we can have all of their information in one space. Review collected by and hosted on G2.com.

I find it makes keeping track of clients and caregivers easy with all information in one spot. It simplifies importing data with a fill-in-the-blank method, and lets us access details on phones or computers efficiently. The background checks and scheduling features are also helpful. Review collected by and hosted on G2.com.

The only issues I’ve had is that the updates can feel too frequent as they sometimes occur daily. After updates, sometimes I have issues with the video not loading. Review collected by and hosted on G2.com.

Carepatron integrates all the services I need into one product: clinical documentation, billing, scheduling, and a secure video platform. It's easy to use with intuitive commands and guidance videos, streamlining my tasks and saving me time. Review collected by and hosted on G2.com.

Nothing in specific, whenever there is I create a feature request ticket and support is very fast at addressing and giving me that new feature or change. Review collected by and hosted on G2.com.

We had struggled with billing issues for years and could not ever get it to work on Sandata (now HHAX/HHAeXchange). Though worked from Day 1 on Verveware. Helps bill all IDOA, MCO (Insurance), DORS, Veterans and Private Client claims and also automatically tells when we get paid. Also shows rejections and allows us to reclaim from the platform.

It is fast, easy and simple to use. Review collected by and hosted on G2.com.

Not being able to route a flex note to a provider and have them respond by routing back to you. Also, it would be nice to have certain nursing assessments built into ClinicMind, like a DISCUS exam. Not being able to have more than one patient's chart open at the same time. It will cut down the time and the number of clicks if a flex note/nursing documentation can be routed to a provider and have the provider respond and route back to the nurse. Built-in nursing assessments make it easy and seamless and timely. Right now, these assessments are done on paper and then scanned into the patient's chart, sometimes not the same day. Information needs to be timely. Not too easy, was a bit of a learning curve. Review collected by and hosted on G2.com.

I use ClinicMind for EHR-nursing, which saves time refilling meds and routing tasks. It's more efficient in documentation and prescribing than our previous system. Review collected by and hosted on G2.com.

Sometimes data suddenly goes missing, and there are times when the system won’t let me add information, which can be really frustrating when trying to complete tasks. Review collected by and hosted on G2.com.

INMYTEAM helps me organize patient information, coordination, and authorizations all in one place, which makes everything much easier to track. It benefits me by saving time, keeping my tasks organized, and helping me avoid missing important details along the way. Review collected by and hosted on G2.com.

One downside of Spry is the occasional system glitches. While they aren’t frequent, they can be frustrating when they occur—particularly when the HEP program doesn’t sync with the note as expected, requiring extra time to correct. Review collected by and hosted on G2.com.

Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support. Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow. Additionally, Spry addresses gaps in billing and business visibility by providing dedicated billing support and robust reporting tools, allowing us to better manage insurance versus cash-pay services and clearly understand our clinic’s financial performance. As a result, we’re operating more efficiently, collecting revenue more effectively, and making more confident, informed business decisions. Review collected by and hosted on G2.com.

The training meetings would have been better if they could've been done as longer, more intensive sessions. It would also have been really helpful if, after getting the overview and basics of how Aaniie works, we could've "driven" during the training sessions and explained how WE work so the training could've been more focused to our needs. As it is, we learned after implementation that parts of the system were actually set up incorrectly, which created payroll problems as it was not auto tracking time. Our trainer was a first-time trainer, so he obviously didn't realize this. Our success manager, Badriah, was amazing in identifying the gaps and re-training us as needed. She demonstrated real interest in understanding our particular needs and helping me to shape Aaniie to fit our needs. She has the patience of a saint. Review collected by and hosted on G2.com.

Before we had Aaniie, our aides were responsible for putting in their own mileage, which often was either forgotten or inaccurate. Auto tracking of travel time and mileage saves us time and ensures our aides are reimbursed correctly. Review collected by and hosted on G2.com.

I like all features in the system and enjoyed working on this platform. Review collected by and hosted on G2.com.

Keeping records of clients and workers. alerting the workers. Review collected by and hosted on G2.com.

I do not dislike anything, but Alora is not a flashy software, it's practical, so if you want flashy, this will not meet your need. Review collected by and hosted on G2.com.

Alora is our electronic medical records software for our home health care agency. It has ease of tracking items such as signatures and staff credentials to stay up to date and compliant with CMS requirements. It has e-fax abilities to send documents needing signatures to physicians. It has easy oasis uploading and billing abilities and tracking. It takes care of our EVV requirements. Review collected by and hosted on G2.com.

The least helpful is that sometimes the payments won't automatically post to patient accounts - but it is not difficult to manually do it. Review collected by and hosted on G2.com.

It eases our patient experience allowing them to be on autopay. Review collected by and hosted on G2.com.

The only area I’d like to see improved is the reporting functionality. While it works, some of the reports feel a little outdated, and more advanced options would make it even better. Appointment filtering could also be enhanced to save time. Review collected by and hosted on G2.com.

What Problems Is This Solving and How Does It Benefit Me

MicroMD PM has helped streamline the day-to-day operations in my practice. Instead of juggling multiple systems for scheduling, billing, and claims, I can manage everything in one place, which saves a lot of time and reduces errors. It also makes onboarding new staff easier since the system is intuitive and doesn’t require weeks of training to get up to speed. The customization options let me adapt the software to match the way we work, so it feels like it fits our practice rather than the other way around. Overall, it’s helped me work more efficiently, improve accuracy, and focus more on patient care instead of admin headaches. Review collected by and hosted on G2.com.

Even with Report Library Plus, some limited reporting capabilities for Oversight users. Review collected by and hosted on G2.com.

Custom report for Oversight. It allows capability to pull data from all linked provider accounts. Review collected by and hosted on G2.com.

Sometimes not having something at my fingertips or forgetting how to add the tasks or forms. However, the great thing about storiicare is they have a chat where the help can come pretty quickly. I do wish that we didn't have to submit a ticket to get a person to person help. I would also like to see some updated videos for tasks. Review collected by and hosted on G2.com.

They are making everything for adult day a one stop shop for all communication for the participants, staff and families. I no longer have a massive calendar at my desk with a list of participants, I can log in and go to the register to see who is attending on what day. When a family swaps a day it is easy to change in the schedule and in the billing. Just thought of another thing that may be helpful in billing is a way to edit it after a payment has come in. I have some families that pay weekly and I have to create several invoices. Long story but happy to share more later. Review collected by and hosted on G2.com.

So far, I can’t say there’s any real downside to ModMed. We’ve run into a few glitches here and there, but the staff responds quickly and gets the issues resolved. Review collected by and hosted on G2.com.

There are no problems. Review collected by and hosted on G2.com.

Everything. Half the medical insurances are unable to pull because they aren't compatible with Phreesia. The other half are inaccurate example Ambetter and Alliant. This software is not designed to be efficient in vision offices and frankly you all should know that and shouldn't have even entertained signing us up. The vision insurance was a disaster when Phreesia pulls it, inaccuracies and "not compatible" This program should be strictly offered to medical ONLY practices and even then I'd warn those offices to be very wary and make sure you double check everything. I basically have to do double work since we have had Phreesia because I have to go behind and check everything for accuracy. Our billers are working double as well. This program is a headache and we don't even use half the features because they're not accurate. I wouldn't recommend this to any practice. Don't get me started on the "training" we went through before we went live. We could not understand a word our instructor was saying because English is not her first language. We had to ask her multiple times to repeat things and even then, we couldn't understand. We basically taught ourselves how to use this software due to this. If you're going to have training classes you should have instructors that the practice can understand. If this were my practice I'd pay the thousands and thousands of dollars to break the contract but it's not, so we have the endure this crap system until Feb 2027. I think you'll find my whole team is disappointed in Phreesia and does not recommend this to anyone. Review collected by and hosted on G2.com.

None. Again, this has made our jobs highly more complicated than before we had Phreesia. We ALL regret signing up for it. Review collected by and hosted on G2.com.

They had a pattern of technological instability, no ownership of problem solving, and disruption that caused both staff and patient experience to suffer. There was lagging, broken workflows, improper patient visibility and privacy concerns that were reported and documented but never addressed, incorrect reporting. Tebra was given the correct timeframe and turned off clinical access to charts and billing for 8 days, charged us for an entire month, and caused a pileup of claims that we are still going through today, over 6 months later. After months of not using the platform, we have been receiving repeated and escalating emails and messages demanding payment for a system we have not used in months. There is no efficient way to reach anyone via email, and we can not lose more time than we already did communicating with the platform at this time. Technology, communication, accountability, and concern for patient privacy and provider experience. Review collected by and hosted on G2.com.

Tebra didn't solve more problems than it created. It had technological issues, poor communication, lack of ownership, and privacy concerns. The patient messaging blast technology was decent, but mostly we were left with unmet promises and frustrations. Review collected by and hosted on G2.com.

The occasional issues arise with Compulink Advantage. I have discovered that any issues our practice has had are quickly resolved by their support staff. Review collected by and hosted on G2.com.

Our practice uses Compulink Advantage to maintain our electronic medical records. This is a huge space saver for a small practice. We used to have gigantic filing cabinets all over the office. With Compulink Advantage we have been able to add decorative pieces to the office instead of more filing cabinets. Review collected by and hosted on G2.com.

The really only dislike i have is what most aides are considered about is its not always easy for them to clock in sometimes its a location issue when they are in the house. or when they show up to a consumers house and they are not home and they call the office and ask us to call and the client forgot to notify us they had an appt to go to the old system use to let them press miss visit or refuse visit they would like to know if there is a way of adding that because it happens to aides more often then you think. Review collected by and hosted on G2.com.

They have been very helpful solving different issues the aides and the administrative staff have had. We are still working on some kinks in the system but customer support is very helpful Review collected by and hosted on G2.com.

While Raintree Systems has been a valuable tool for our clinic, there are a few areas that could be improved. One of the biggest drawbacks is the upcharging for new features. Some of these updates feel like basic enhancements that should be included as part of regular updates, rather than being treated as premium features that come at an additional cost. This can be frustrating, especially when the features seem essential for keeping the system up to date with current industry standards.

Another issue is the software's user interface. While functional, Raintree's design feels a bit dated—what I jokingly refer to as "Windows 95 chic." The interface isn’t as modern or streamlined as some of the newer software options available today. This can make the system feel less intuitive and harder to navigate, especially for new users who may be accustomed to more visually appealing and user-friendly systems.

Additionally, the implementation and onboarding process has been inconsistent. The support we’ve received during the onboarding phase has been minimal, and it hasn't always been clear or comprehensive. This creates a steeper learning curve for new staff, as there is no dedicated "Raintree Academy" or other structured training resources to guide users through the system. Instead, each individual company is left to develop its own training materials for every area and type of user. This approach adds unnecessary complexity to the process and can lead to confusion for new hires.

While Raintree certainly has its strengths, these downsides—particularly the extra charges for necessary features, outdated interface, and inconsistent onboarding and support—are things to consider for those looking for a more polished, modern, and user-friendly experience. Review collected by and hosted on G2.com.

Raintree Systems is solving several key business problems for us. By offering one integrated program for all departments, it streamlines our operations and reduces the need for multiple separate systems. This has helped improve our tracking and billing processes, ensuring that everything from scheduling to insurance claims is handled more efficiently. On the billing side, it has been especially beneficial in helping us track our fee schedules and alerting us when we are underpaid based on our expected rates, preventing revenue loss. The ability to easily find data and run reports has been a huge benefit, allowing us to monitor clinic performance, track outcomes, and make data-driven decisions quickly and accurately. This integration has ultimately saved time, reduced errors, and improved overall productivity for our team. Review collected by and hosted on G2.com.

I find it challenging to connect with a manager or someone for help when I need clarification or during a learning session with AlayaCare. There's a lot in the back end that we don't see, making it difficult. Sometimes implementation takes a long time, or there are changes within the AlayaCare team, like a person I'm working with changing positions or leaving. The initial setup was complicated due to the need for back end structure, requiring a lot of data input, and things sometimes not triggering right away because of issues with the system settings. Review collected by and hosted on G2.com.

Easy to use platform, great support Review collected by and hosted on G2.com.

I use AlayaCare to streamline scheduling and care plan management, centralizing documentation and reducing paper use. It provides support at my fingertips and simplifies billing, reporting, and client monitoring. Review collected by and hosted on G2.com.