Hospital Management Software

I'm not sure if this is an available feature or if I just haven't found it yet, but we take on a lot of couples cases. I'd love for there to be a couples option so we can have all of their information in one space. Review collected by and hosted on G2.com.

I find it makes keeping track of clients and caregivers easy with all information in one spot. It simplifies importing data with a fill-in-the-blank method, and lets us access details on phones or computers efficiently. The background checks and scheduling features are also helpful. Review collected by and hosted on G2.com.

The only issues I’ve had is that the updates can feel too frequent as they sometimes occur daily. After updates, sometimes I have issues with the video not loading. Review collected by and hosted on G2.com.

Carepatron integrates all the services I need into one product: clinical documentation, billing, scheduling, and a secure video platform. It's easy to use with intuitive commands and guidance videos, streamlining my tasks and saving me time. Review collected by and hosted on G2.com.

Nothing in specific, whenever there is I create a feature request ticket and support is very fast at addressing and giving me that new feature or change. Review collected by and hosted on G2.com.

We had struggled with billing issues for years and could not ever get it to work on Sandata (now HHAX/HHAeXchange). Though worked from Day 1 on Verveware. Helps bill all IDOA, MCO (Insurance), DORS, Veterans and Private Client claims and also automatically tells when we get paid. Also shows rejections and allows us to reclaim from the platform.

It is fast, easy and simple to use. Review collected by and hosted on G2.com.

Not being able to route a flex note to a provider and have them respond by routing back to you. Also, it would be nice to have certain nursing assessments built into ClinicMind, like a DISCUS exam. Not being able to have more than one patient's chart open at the same time. It will cut down the time and the number of clicks if a flex note/nursing documentation can be routed to a provider and have the provider respond and route back to the nurse. Built-in nursing assessments make it easy and seamless and timely. Right now, these assessments are done on paper and then scanned into the patient's chart, sometimes not the same day. Information needs to be timely. Not too easy, was a bit of a learning curve. Review collected by and hosted on G2.com.

I use ClinicMind for EHR-nursing, which saves time refilling meds and routing tasks. It's more efficient in documentation and prescribing than our previous system. Review collected by and hosted on G2.com.

Sometimes we don't know who made the scheduling, because when I clock out, anybody can take over and make changes. It would be helpful to add a section or identifier to show who made previous changes in the patient's calendar. Also, I sometimes forget to add the forms needed for the visit. It would be useful to have a prompt that says 'there's no added form. Will you continue?' or something similar. We also encounter errors with the clock-ins of the clinicians, but it's manageable. Review collected by and hosted on G2.com.

I find INMYTEAM helps me easily add visits and track clinicians' proximity to patients. The Coordination Plus feature keeps my team updated on patient status. It’s user-friendly, unlike our previous tool which lacked these features. Review collected by and hosted on G2.com.

One downside of Spry is the occasional system glitches. While they aren’t frequent, they can be frustrating when they occur—particularly when the HEP program doesn’t sync with the note as expected, requiring extra time to correct. Review collected by and hosted on G2.com.

Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support. Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow. Additionally, Spry addresses gaps in billing and business visibility by providing dedicated billing support and robust reporting tools, allowing us to better manage insurance versus cash-pay services and clearly understand our clinic’s financial performance. As a result, we’re operating more efficiently, collecting revenue more effectively, and making more confident, informed business decisions. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind. The only tiny “dislike” was getting the whole team comfortable with all the features at the start, but their customer support was so fantastic (quick responses, screen shares, and real solutions) that it turned into a non-issue. We’re extremely happy with it. Review collected by and hosted on G2.com.

Scheduling headaches → The smart scheduler with real-time availability, conflict alerts, and easy shift filling has ended double-bookings, missed visits, and last-minute scrambling. Overtime and no-shows have dropped dramatically.

Paperwork overload and compliance worries → EVV is seamless and always compliant, care plans stay current, and everything is stored securely in one place. Audits are now quick and painless.

Communication gaps → Caregivers, staff, and families are all on the same page through the app and family portal—no more chasing people down or mixed messages.

Support when we need it → The customer service and troubleshooting help is exceptional. Questions are answered fast, issues get fixed on the spot, and the team is genuinely patient and knowledgeable. Review collected by and hosted on G2.com.

I would like to see an option where you could see the client calendar and the associate calendar side by side - now I have to open two pages and toggle back and forth between the two to see what associates are available at certain times in order to fill open shifts. Review collected by and hosted on G2.com.

The easy of scheduling gives back many hours of time each week over previous scheduling platform. It also helps being able to store the forms electronically instead of having to use paper. Review collected by and hosted on G2.com.

I do not dislike anything, but Alora is not a flashy software, it's practical, so if you want flashy, this will not meet your need. Review collected by and hosted on G2.com.

Alora is our electronic medical records software for our home health care agency. It has ease of tracking items such as signatures and staff credentials to stay up to date and compliant with CMS requirements. It has e-fax abilities to send documents needing signatures to physicians. It has easy oasis uploading and billing abilities and tracking. It takes care of our EVV requirements. Review collected by and hosted on G2.com.

The least helpful is that sometimes the payments won't automatically post to patient accounts - but it is not difficult to manually do it. Review collected by and hosted on G2.com.

It eases our patient experience allowing them to be on autopay. Review collected by and hosted on G2.com.

The only area I’d like to see improved is the reporting functionality. While it works, some of the reports feel a little outdated, and more advanced options would make it even better. Appointment filtering could also be enhanced to save time. Review collected by and hosted on G2.com.

What Problems Is This Solving and How Does It Benefit Me

MicroMD PM has helped streamline the day-to-day operations in my practice. Instead of juggling multiple systems for scheduling, billing, and claims, I can manage everything in one place, which saves a lot of time and reduces errors. It also makes onboarding new staff easier since the system is intuitive and doesn’t require weeks of training to get up to speed. The customization options let me adapt the software to match the way we work, so it feels like it fits our practice rather than the other way around. Overall, it’s helped me work more efficiently, improve accuracy, and focus more on patient care instead of admin headaches. Review collected by and hosted on G2.com.

I'm not entirely sure... Whenever our team has had a concern or question, Phressia Support or our account manager has always resolved the issue or offered solutions we hadn't considered. Some of the workflows were a bit tricky to set up at first, but I believe most systems come with their own learning curves. Review collected by and hosted on G2.com.

Streamlining the data entry process before engaging with scheduled outpatients has made a significant difference. In the ED, our team is now able to accomplish more with fewer resources, and the data we collect is more accurate. Our teams are only required to manually enter three data elements: primary provider, insurance, and pharmacy. This change has empowered the front line to achieve much more, even with reduced staffing. Review collected by and hosted on G2.com.

The occasional issues arise with Compulink Advantage. I have discovered that any issues our practice has had are quickly resolved by their support staff. Review collected by and hosted on G2.com.

Our practice uses Compulink Advantage to maintain our electronic medical records. This is a huge space saver for a small practice. We used to have gigantic filing cabinets all over the office. With Compulink Advantage we have been able to add decorative pieces to the office instead of more filing cabinets. Review collected by and hosted on G2.com.

The really only dislike i have is what most aides are considered about is its not always easy for them to clock in sometimes its a location issue when they are in the house. or when they show up to a consumers house and they are not home and they call the office and ask us to call and the client forgot to notify us they had an appt to go to the old system use to let them press miss visit or refuse visit they would like to know if there is a way of adding that because it happens to aides more often then you think. Review collected by and hosted on G2.com.

They have been very helpful solving different issues the aides and the administrative staff have had. We are still working on some kinks in the system but customer support is very helpful Review collected by and hosted on G2.com.

Getting back into residential, I have yet to identify any areas of concern so far. Review collected by and hosted on G2.com.

I sent a proposal to my leadership team to transition to eMARs and the amount of information easily accessible is very important. Review collected by and hosted on G2.com.

I find incorporating attachments into ModMed cumbersome, and embedding them directly into the chart for consultants is not as seamless as I would like. The lack of a hyperlink feature within the body of notes to link directly to corresponding photos or written impressions adds unnecessary complexity to workflow. I also feel that the area reserved for important patient details like allergies, blood thinner use, and other critical information is not prominently displayed, which could improve through a more visible interface. The absence of color-coding for different types of visits also reduces the clarity in the schedule and could enhance organization. Searching for other HISP direct mail users and their addresses isn't as intuitive as expected. It would be beneficial if ModMed could support dot phrases similar to those in Epic, allowing for more efficient shorthand note-taking. The limited functionality of native phrases in EMA, and the inability to copy or utilize phrases from others, further restricts efficiency. Lastly, the transition to using ModMed was made difficult by the lack of adequate time with experts. The promised expert guidance was insufficient, making the setup process more challenging than necessary. Review collected by and hosted on G2.com.

I use ModMed for ease of chart review, accessing information while out of the office, and quick comparisons with visual body features. It allows inserting easy phrases and notes, enhancing my dermatology practice efficiency. Review collected by and hosted on G2.com.

Some functionalities could be improved, such as processing insurance recoupments, although the workaround for that isn’t too difficult. There are also times when the ERAs don’t come through from the clearinghouse, but that doesn’t seem to be an issue unique to Kareo. In general, they make sure to add the ERAs once they’re received. The new self guided EDI enrollment process is less ideal than the prior Tebra guided process. Review collected by and hosted on G2.com.

It is helping us to keep our accounts receivable down by making it simple to keep track of outstanding claims. It also makes things quick and efficient which keeps both us and our clients happy. Review collected by and hosted on G2.com.

I find it challenging to connect with a manager or someone for help when I need clarification or during a learning session with AlayaCare. There's a lot in the back end that we don't see, making it difficult. Sometimes implementation takes a long time, or there are changes within the AlayaCare team, like a person I'm working with changing positions or leaving. The initial setup was complicated due to the need for back end structure, requiring a lot of data input, and things sometimes not triggering right away because of issues with the system settings. Review collected by and hosted on G2.com.

Easy to use platform, great support Review collected by and hosted on G2.com.

I use AlayaCare to streamline scheduling and care plan management, centralizing documentation and reducing paper use. It provides support at my fingertips and simplifies billing, reporting, and client monitoring. Review collected by and hosted on G2.com.

While Raintree Systems has been a valuable tool for our clinic, there are a few areas that could be improved. One of the biggest drawbacks is the upcharging for new features. Some of these updates feel like basic enhancements that should be included as part of regular updates, rather than being treated as premium features that come at an additional cost. This can be frustrating, especially when the features seem essential for keeping the system up to date with current industry standards.

Another issue is the software's user interface. While functional, Raintree's design feels a bit dated—what I jokingly refer to as "Windows 95 chic." The interface isn’t as modern or streamlined as some of the newer software options available today. This can make the system feel less intuitive and harder to navigate, especially for new users who may be accustomed to more visually appealing and user-friendly systems.

Additionally, the implementation and onboarding process has been inconsistent. The support we’ve received during the onboarding phase has been minimal, and it hasn't always been clear or comprehensive. This creates a steeper learning curve for new staff, as there is no dedicated "Raintree Academy" or other structured training resources to guide users through the system. Instead, each individual company is left to develop its own training materials for every area and type of user. This approach adds unnecessary complexity to the process and can lead to confusion for new hires.

While Raintree certainly has its strengths, these downsides—particularly the extra charges for necessary features, outdated interface, and inconsistent onboarding and support—are things to consider for those looking for a more polished, modern, and user-friendly experience. Review collected by and hosted on G2.com.

Raintree Systems is solving several key business problems for us. By offering one integrated program for all departments, it streamlines our operations and reduces the need for multiple separate systems. This has helped improve our tracking and billing processes, ensuring that everything from scheduling to insurance claims is handled more efficiently. On the billing side, it has been especially beneficial in helping us track our fee schedules and alerting us when we are underpaid based on our expected rates, preventing revenue loss. The ability to easily find data and run reports has been a huge benefit, allowing us to monitor clinic performance, track outcomes, and make data-driven decisions quickly and accurately. This integration has ultimately saved time, reduced errors, and improved overall productivity for our team. Review collected by and hosted on G2.com.

Because CareVoyant is so customizable, implementation took way longer than expected & we were not given a realistic timeline. We had coordinated termination of our previous EMRs & were not able to push our term dates back so we couldn't push our Go Live back as far as we needed to which caused us to go live with our 1st branch when the system was not fully configured. Due to all the extra work to configure the system, we did not have enough time to create or customize provided guides or train our staff as fully as we needed to which caused a lot of additional confusion as our key implementation team was focusing on fixing critical setup & figuring out what was a training/education issue & what was a system issue. As we ran into things that needed to be configured, we also didn't have the time to internally decide if we need it customized or if we should adjust our process. We started implementation 5 months ago, we've been live for 3 months, & are still finding & fixing configuration issues. All that being said, I do truly believe this switch was worth going through this very VERY rocky implementation, so if you need an EMR that is very customizable, I do recommend CareVoyant but give yourself longer than you think your need or that CV says you need to give your agency enough time to properly configure, test, & train before your go live.

We have had issues with support fixing incorrectly due to support assuming things & making changes without confirming or a change being made incorrectly because a setup change was only done in some areas of the system but not all. When you contact support, be very clear about what you need & if you want them to confirm understanding before they make changes. I'm our agency's IT Admin so as I'm getting more comfortable with the system settings & the steps that need completed, we're doing more changes in house & our support tickets are becoming more geared towards "how do I do this" instead of "please do this for us" which is also reducing those types of misunderstandings & issues.

CareVoyant is in the process of moving their system from the old CV Hosting/Cloud/"Back Office"/"Main Application" system into the new CV Web & CV Mobile system so the system is still very clunky & segregated which makes it not very user friendly, but they have most things moved into the CV Web/Mobile & will start working on simplifying & combining screens once everything is in the web so the user experience will be drastically improving as features are moved. Review collected by and hosted on G2.com.

Because of all the customization abilities:

*We are able to move 2 of our branches into 1 EMR under their own Facility.

*We are able to fit our unique business needs (services, billing, payroll, etc.).

Because we were able to implement 1 EMR for 2 of our 3 lines of business:

*We don't have to keep 2 patient charts for shared patients.

*Our care coordination has been streamlined & improved for all of our patients but especially for shared patients.

Because we have Offline Mode is the same as the live / Online Mode:

*Our field staff have minimal interruption in poor cellular areas in our rural community.

*Our field & office staff don't require continued education on how to uses a backup/offline version of the system for poor service areas or outages in the field or office.

Disclaimer: Ease of use as of this date is not so great (hence the 4), but as they continue to move from their old CV Hosting/Cloud system, the user interface & user experience will continue to improve. Review collected by and hosted on G2.com.