Products

CloudCookies is a specialized provider of cloud-based contact center solutions, focusing on seamless migration to Amazon Connect and delivering comprehensive 24/7 support services. As an AWS Advanced Tier Partner, CloudCookies assists organizations across various industries—including healthcare, financial services, retail, logistics, education, nonprofit, and the public sector—in modernizing their customer engagement platforms with minimal disruption. Key Features and Functionality: - Amazon C

Vsynergize provides SDR outsourcing as a service. Utilize SDR as a service to generate high-quality leads through a team of experienced SDRs, all at a cost lower than that of hiring an in-house team.

NEONNOW is a next-generation Contact Center as a Service (CCaaS platform powered by Amazon Connect, designed to enhance customer interactions through a comprehensive, omnichannel agent workspace. It integrates seamlessly with existing Amazon Connect instances, providing a suite of features that enable businesses to deliver personalized and efficient customer experiences without the need for extensive development or infrastructure management. Key Features and Functionality: - Omnichannel Suppor

ImageSite’s extensive feature set can be tailored based on an organization’s specific functional application needs. The solution is totally configurable, allowing users to pick and choose the features that are meaningful to them, while not losing access to other capabilities that may be needed in the future.

DiRAD Technologies, Inc., established in 1984 and headquartered in Clifton Park, New York, specializes in delivering innovative telecommunications solutions tailored for government agencies and businesses. With over three decades of experience, DiRAD offers a comprehensive suite of services designed to enhance customer communication and operational efficiency. Key Features and Functionality: - Contact Center Solutions: DiRAD provides both staffed contact center services and advanced contact ce

Assistly is an AI-powered, all-in-one senior care management platform built for Personal Care Homes, Home Health Agencies, Adult Day Care Centers, and Assisted Living Facilities. As a unified operating solution for a care home’s back office, it seamlessly replaces paperwork, spreadsheets, and fragmented systems with one system for care plans, compliance, scheduling, invoicing, billing, family communication, etc. Designed for small to mid-sized senior care providers, the platform is built to

CS Infocomm Pvt. Ltd. is a provider of innovative Customer Experience solutions, specializing in the design, implementation, and management of advanced contact centers. With over three decades of expertise, the company offers a comprehensive suite of Customer Interaction Management solutions, including AI, BOTs, IoT, RPA, Unified Communications, and Predictive Analytics. These technologies are tailored to enhance customer engagement and streamline business operations across various industries.

Storage Facility Creator is self storage management software for independent operators who run one facility or a small portfolio. It is a cloud web app that runs in any browser, with nothing to install, and one login covers every facility you own. Pricing is published: $75 per facility per month with unlimited users, no onboarding fee and no contract. You sign up yourself with no sales call. Your 30-day trial starts once your account is approved, no card is needed to start it, and your first mo

OMNINGAGE Connect is a cloud-based customer engagement platform designed to seamlessly integrate with Amazon Connect, offering a modern, intuitive, and data-driven user desktop. This platform enables businesses to manage voice, chat, SMS, and social media interactions through a unified interface, enhancing agent productivity and customer satisfaction. Leveraging Amazon's serverless and cloud-native technologies, OMNINGAGE Connect eliminates the need for hardware deployment and maintenance, allow

Our system federates various customer interaction channels transforming your current call center to be future proof. A contact center is a dedicated system to manage your client's interactions. It supports a range of channels, including inbound and outbound phone calls, email correspondence, Web integration, SMS sending and Fax transitions. Key technological solutions offered by a contact center system may be: Automatic call distribution, PC-telephony integration, interactive voice response,

Helps people experience things that they never thought possible by providing easy-to-use authoring & distribution tools for Virtual & Augmented Reality.

What is IR Collaborate?: Unified communications, collaboration, and contact center ecosystems form the basis of some of the most essential business systems. As hybrid working becomes the norm and the demand for a seamless user experience increases, the need for high up-time, fast problem resolution, and intelligent insight is critical. IR Collaborate is an enterprise-grade performance and experience management solution for voice, video, collaboration, and contact center environments. Best Fo

InterWorx is a scalable web hosting control panel.

Tagboard is the easiest way to discover social media and quickly share it with your audience, no matter the size. Tagboards are used by thousands of brands, sporting teams, and media companies to create billions of impressions.

A reliable dataLayer is fundamental for reliable website tracking. The DataLayer Guard monitoring solution ensures 100% data accuracy across all digital touchpoints, helping our customers to maintain reliable analytics and maximize marketing ROI.

LoftOS is a versatile no-code platform designed to bring your ideas to life effortlessly. It features an intuitive web builder with customizable templates, flexible layouts, and an extensive library for rapid development. The platform supports seamless collaboration with tailored member profiles, event management, and integrated communication tools. Users can enhance functionality with custom modules and configurable attributes, ensuring a tailored experience. Robust access controls, role defini

Nudato is an Event Relationship Management (ERM) platform designed for organisations that manage recurring events and need to preserve the knowledge, relationships and operational details that accumulate from one edition to the next. Unlike traditional event platforms that focus mainly on registration or ticketing, Nudato puts the CRM and event history at the centre. It brings together contacts, organisations, attendees, speakers, partners, communications, registrations, agendas, meetings, chec

MNET LLC is a specialized firm offering comprehensive advisory, technology implementation, and integration services, particularly focusing on Unified Communications as a Service (UCaaS and Contact Center as a Service (CCaaS solutions. With a team of experienced professionals, MNET delivers tailored strategies to enhance contact center functionalities, ensuring seamless communication and operational efficiency for businesses. Key Features and Functionality: - Advisory Services: MNET provides in

iasset.com is a platform designed to help IT providers automate and streamline critical sales and revenue processes.

GoDesk is a customer operations platform that brings voice, WhatsApp, SMS, email, ticketing, sales workflows, and customer engagement into one workspace. Designed for customer service, inside sales, contact center, and support teams, GoDesk helps organizations manage customer conversations, calls, follow-ups, tickets, opportunities, tasks, and reporting without switching between multiple disconnected systems. The platform includes cloud telephony and contact center capabilities such as IVR, ca