Voicenter Cloud Contact Center

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Our system federates various customer interaction channels transforming your current call center to be future proof. A contact center is a dedicated system to manage your client's interactions. It supports a range of channels, including inbound and outbound phone calls, email correspondence, Web integration, SMS sending and Fax transitions. Key technological solutions offered by a contact center system may be: Automatic call distribution, PC-telephony integration, interactive voice response, outbound dialers and many more. The system's main goal is to help businesses resolve client inquiries faster, track client engagements, and store client interaction and performance data. Voicenter combines it all and offers you a complete package for your needs. Call center representative who uses Voicenter's softphone.