ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms.
Project Clock is an easy to use project time tracking program. Project Clock is useful for engineers, consultants, lawyers, contractors, project managers or anyone else who must accurately record time billed to different projects or tasks.
pclub.io is the #1 online training and skill transformation platform for revenue teams. Market conditions have increased the complexity of sales cycles. Buying decisions are made at a higher level with more scrutiny. Buying teams are bigger and more risk averse. If you don’t modernize your team’s skills, winter is coming. pclub.io has a library of over 50 online courses taught by the top 0.01% revenue practitioners to utterly transform your revenue team's skills.
SmatLeads is an all-in-one AI-powered sales platform designed to help businesses find, contact, and convert paying clients in minutes. The platform combines powerful lead generation, outreach automation, and sales management tools into a single system. Users can instantly discover targeted business leads from Google, Bing, and LinkedIn, complete with accurate contact details and real-time data to power their outreach campaigns. SmatLeads goes beyond lead discovery by providing built-in cold em
seoClarity, an SEO platform provider, leverages a disruptive approach, changing how large scale organizations think about their online marketing strategies. seoClarity combines its patented, cutting-edge technology with deep analytics, machine learning, and dedicated team members to provide a solution that’s comprehensive and scalable so marketers can make smarter decisions and prove ROI. For more information, please visit www.seoclarity.net.
Loris is an AI assistant for text-based conversations (chat/SMS/email/messaging) that plugs into existing customer service platforms. Our real-time coaching software equips customer service teams with live guidance, helping agents respond to requests more efficiently and effectively, ultimately improving Customer Satisfaction Score (CSAT) and Customer Lifetime Value (LTV)
MyOperator is a cloud-based call management system designed to provide call optimization solutions for businesses.
Designed for Sales and Support teams, Leaptree Optimize provides insights into performance across all communications channels, offering details on where individuals can improve. With an intuitive and user-friendly interface, automate the creation of scorecards for your teams, and measure interactions across voice, email, webchat, and social media.
Your store on autopilot 🚀 Use Marketing Automation from Trustisto, boost your sales and increase your customer retention. Trustisto is a Marketing Automation platform designed to boost sales in small and large e-commerce using automation and machine learning. The platform operates based on three pillars: customer identification, optimization and retargeting. Identification means collecting customer data in Customer Data Platform. Trustisto automatically creates customer profiles, carries out
With Turtl, you can quickly create over 50 types of content, including brochures, eBooks and more, all without any design or coding skills. Use personalization to create unique audience journeys through your content at scale. Then, leverage audience intent data, such as read-time and conversion rates, to optimize content and drive results.
Solgari Cloud Contact Center is a cloud based system that is available on all devices that allows your reach and respond to your customers in a timely manner.
Callision is like a virtual desktop for call center employees - it allows them to make HD calls, chat, send files, and much more - straight from the web browser on their computer or tablet.
FriendTime's mission is to support you building stronger friendships. The three most important features are the following: REMINDERS - Call your father every Sunday evening? Text your old college friend every 3 months? We'll remind you. NOTES - What did you talk about last time? Easily keep notes for every time you connect SEARCH - Powerful search through notes and any contact information
LearnLode Contact Centre is a comprehensive knowledge management solution designed to enhance customer service operations within contact centers. By providing agents with immediate access to a robust knowledge base and decision support tools, LearnLode empowers teams to deliver accurate and efficient customer support, leading to improved satisfaction and operational efficiency. Key Features and Functionality: - Knowledge Base: Centralized repository for information, enabling agents to qu
PandemSafe Contact Tracing is a powerful yet less intrusive tool, also adaptable to national laws and regulations. - Based on area usage, calendar data and self-reports. - Does not require intrusive location tracing or devices installed. - Integrates with your security systems or wearables for additional relevant data sets. - Relevant data points reduce efforts and stress in case of infections. - There is no sensor to capture it all: Relevant information includes distance, duration of co
This model picks the best time of day and phone number to contact for collections agents to recover credit card debt on delinquent accounts.